SUMMARY:

• Around 7+ years of total IT experience including over 5 years of Force.com Development experience.
• Expertise in Customization, Security Access, Data management (conversion/loading) in Force.com, Sales and Service cloud.
• Worked on various consoles like Service cloud and Sales console as per the Client requirements.
• Experienced in customizing standard objects Accounts, Contacts, Opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.
• Experience in designing of custom objects, custom fields, Picklist, role based page layouts, Validation Rules.
• Extensive experience using Salesforce.com Administration and Creating Roles, Campaign Management, Profiles, Page Layouts, Workflow Alerts and Actions, and Approval Workflows.
• Experienced in analyzing requirements and implementing them using Salesforce relationships by establishing Master - Detail, Lookup and Junction objects relationships.
• Validate Salesforce.com - sales, service and community including salesforce1 (mobile)
• Expertise in designing Workflow Alerts and Actions, Approval Processes, Custom Reports types, Report Extractions to various formats and Dashboards, Snapshots.
• Customized several Validation Rules, tasks, Workflow rules, Triggers, Apex classes to achieve the complex business functionality.
• Experience in SFDC Administration, Deployment, Reports, Dashboards, Data Management. Knowledge on Apps - Web2Lead, Email2Case, Chatter.
• Worked on translating several Visualforce pages to lightning framework.
• Experience with data migration and updates through the tool App Exchange Data Loader in Salesforce.com.
• Experience in SalesForce.com Apex Classes, Apex triggers, Visual force, Force.com API, complex SOQL&SOSL queries,, DML statements, S objects and Governor Limits
• Proficiency in Object Oriented Languages like C#, C++, Java and web technologies like HTML, XML, CSS, jQuery and JavaScript.
• Extensively worked on Salesforce.com Sandbox and production environments including creating Sandboxes and refreshing it time to time. Deployment between Production and Sandboxes using Eclipse, Force.com Migration Tool and Change set.
• Experience using and managing access to source control systems like GitHub and Bit bucket.
• Good experience in interacting with Customers, Presentations & conducting application demos. Good analytical, verbal, written communication and interpersonal skills.
• Have good knowledge on ETL technology, with focus on data designing, data extraction and data loading using required transformations.

TECHNICAL SKILLS:

• Salesforce.com Apex Language
• Apex Trigger
• Apex Scheduler
• Apex Classes/Controllers Batch Jobs & Visual force (Page
• Component & Controllers)
• Lightning Components
• Salesforce1. Custom Integration Outbound Messages
• Workflow & Approvals
• Field updates
• Reports
• Dashboards
• Custom Objects
• Data Loader
• Integration
• Migration
• Email Services
• Security Controls
• AppExchange Package & Custom Application and Sandbox Data Loading
• Force.com IDE
• Eclipse
• SOQL
• SOSL
• S - Control. Tools Eclipse
• Force.com Explorer
• Apex Data Loader
• Apache ANT Web Technologies HTML
• Java Script
• jQuery
• XML
• CSS
• Bootstrap
• VF
• SOAP/REST Methodologies Agile
• Waterfall
• Scrum

PROFESSIONAL EXPERIENCE:

Sr Salesforce Developer/Admin

Confidential - Cincinnati, OH

Responsibilities:

• Involved in business requirement gathering, analyzing the requirement, documenting the requirements.
• Closely worked with SalesForce.com consultants while implementing the solutions for the needs of organization.
• Designed Custom application interface using Visual force API and Apex.
• Designed, developed and deployed the custom objects, page layouts, custom tabs, components, Visual force pages, apex classes to meet the needs of the application.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement the business logic.
• Involved in developing Salesforce Lightning Apps, Components.
• Hands on experience on Sales force lightning for Customizing Reports and Dashboards for business use.
• Created email templates and inbound emails using visual force for clients and customers.
• Manage users, Public Groups, Profiles, and Roles within the Salesforce CRM; this involved designating access to the applicable user within the user hierarchy.
• Implementation of data loader framework using Salesforce Apex API.
• Developed business documents for Salesforce custom objects
• Implemented Salesforce web services client using Salesforce web services API, Java, XML and partner WSDL.
• Experienced in SalesForce.com Apex classes, Apex triggers Integration, Visual force pages, force.com API. Hands on experience in Salesforce.com CRM integration, developing and deploying custom integration solutions.
• Provided support ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflows and triggers.
• Implemented S-Controls to manage sales plan call sheets within Salesforce, capturing data and call activity.
• Knowledge on Lightning which is influenced by the mobile app and research prospective customers, get directions to the client meetings, connecting socially with customers can be shown on desktop by using lightning. Lightning improved productivity of sales fast.
• Worked on Lightening components by using Aura framework.
• Created an app by using Lightening App Builder in Mobile.

Environment: Saleforce.com, Security Controls, Apex, Visualforce Pages, Data Loader, Workflow & Approvals, Custom Objects, Custom Tabs, Email Services, Record types, Custom objects and Fields, Lightening components, salesforce1, Lightening app builder.

Sr Salesforce Developer Admin

Confidential - San Rafael, CA

Responsibilities:

• Moved the tables like Opportunities, Accounts and Contacts to the Salesforce CRM Standard objects.
• Worked on maintaining the functional areas of accounts, contacts, leads, campaigns, opportunities, quotes, activities, dashboards.
• Customized the dashboards to monitor lead activities based on sales geography.
• Worked on translating several Visualforce pages to lightning framework.
• Developed lightning components framework and some tools for developer's makes it easier to build responsive applications for the force.com platform.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components.
• Manage users, Public Groups, Profiles, and Roles within the Salesforce CRM; this involved designating access to the applicable user within the user hierarchy.
• Responsible for the creation of custom Apps, and Reports using the Salesforce CRM cloud computing model.
• Written SOQL queries against force.com API.
• Used Force.com Eclipse IDE plug to develop the classes and triggers.
• Developed different Visual Force Pages to suit to the needs of the application using different Visual force components.
• Using Apex Data Loader mapped data sources and loaded data into Call Center application.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Coded APEX triggers and s-controls, created rule based automated workflows.
• Created Formula Fields, Validation Rules, Workflow and approvals for the flexibility and functionality of force platform application.
• Generated different reports like standard, summary and matrix for quarterly and half yearly sales.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Saleforce.com, Security Controls, Reports, Apex, Visualforce, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Lightning Components, Dashboards, Record types, Custom objects and Fields, Workflows, Rules, Data loader.

Salesforce Developer/ Admin

Confidential

Responsibilities:

• Used data loader to load the records on to the force.com platform.
• Reviewed the business requirements and prepared data elements mapping.
• Integration of data sources including contact and accounts.
• Generated data quality reports and resolved data quality issues.
• Formulated procedures for migration of source data with Salesforce applications.
• Moved the tables like Opportunities, Accounts and Contacts to the Salesforce CRM Standard objects.
• Worked on maintaining the functional areas of accounts, contacts, leads, campaigns, opportunities, quotes, activities, dashboards.
• Customized the dashboards to monitor lead activities based on sales geography.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components.
• Maintain field level, record level and object level security on custom fields and objects.
• Develop Visualforce Pages, Visualforce Custom Controllers Components, Advanced Search Functionality, Custom Objects, Reports, Analytic Snapshots, Dashboards, Tabs, Tags and Components.
• Developed Custom Reports and Dashboards as per given requirements.
• Created Apex classes, triggers to enforce constraints in accordance with the business rules on the custom objects.
• Experienced in cloud technology and on-premise infrastructure integration for Salesforce.com.
• Used Cast Iron WebSphere in Integration and migration.
• Experience in implementing Apex Classes, Triggers, Batch Apex, Test Classes, Visual force pages, Web Service etc to achieve complex business functionalities.
• Excellent experience in Salesforce.com configuration in creating the Custom Objects, various types of Custom fields, buttons, links, Record types, Page layouts, User Profiles, Work flows approvals and Validating Rules.
• Working experience with development tools like Force.com IDE, Force.com Explorer and Data Loader.
• Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business logic in Apex Programming Language.
• Scheduling Apex jobs for processing large records.
• Configuring email to case feature to streamline internal help desk administration.
• Integrated the Web Services for extracting the data from external systems.
• Created test scenarios on Sandbox environment, created packages and moved it between Sandboxes and Production environments to place final implementations.
• Communicated project status and escalated issues to management. Provided feedback for improving Technical Publications procedures, standards, and methodologies.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules, Escalation rules for cases, automating business logic.

Environment: Salesforce CRM platform, Apex, Visualforce, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Java, Web Services, WSDL, Sandbox, Eclipse IDE Plug-in.

Salesforce Developer

Confidential, CA

Responsibilities:

• Developed Apex coding which includes Triggers, classes for custom controllers and controller extensions, schedulable apex classes, batch apex etc., according to the functional needs of the application.
• Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, actions, Auto-Response Rules, Page layouts, mini page layouts, search layouts, custom Components, custom compositions, and custom reports to suit to the needs of the application.
• Created several workflows by defining rules, approval processes and related actions.
• Wrote several SOQL & SOSL queries in the apex coding with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish Many to Many relationships among objects.
• Worked on the Eclipse IDE with Force.com plug-in environment for writing Business logic in Apex Programming Language, testing and deploying.
• Worked on Force.com Explorer for querying Salesforce database using SOQL &SOSL queries and Data Loader for data migration, insert, update, and bulk import or export of data.
• Created different types of Custom Reports for standard objects as well as custom objects to give complete details regarding Customer (Account) Orders, Renewal Forecasting, and Customer Balance Report with Multi-Currency support.

Environment: Salesforce.com platform, Visualforce (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, Eclipse IDE, Subversion.

Salesforce Consultant

Confidential - Schaumburg, IL

Responsibilities:

• Requirements gathering and doing configuration and customization according to business requirement.
• Worked on preparing Technical Design Document.
• Designed and developed interactive static HTML screens as screen level prototype, JavaScript for client side validation and used Cascading Style Sheet (CSS).
• Created browser-based UI using HTML, JavaScript, AJAX components.
• Designed the HTML's for Claims, History and Payment Modules.
• Created JavaScript for client side validations.
• Developed Business Logic and Interfacing components using Business Objects, XML, and JDBC.
• Used AJAX, JSON to send request to the server to check the functionality of the website.
• Worked on creating Objects, Page Layouts, Record Types, Relationships, Validation Rules, Workflows and Approval Process.
• Performed Administrative activities using Apex data loader, import wizard to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.
• Creating Report Types, Reports and Dashboards.

Environment: Force.com platform, Visual Force Pages, Apex Language, Data Loader, HTML, CSS, AJAX, JSON, JavaScript, Workflow & Approvals, Eclipse IDE Plug-in

Java Developer

Confidential

Responsibilities:

• Analyzed the requirements based on business data and user requirements.
• Implemented the modules using Model View Controller (MVC) design pattern
• Developed GUI related changes using JSP, HTML and client validations using Java script.
• Deployed the application on Tomcat server at client locations.
• Involved in various stages of the project life cycle primarily design, implementation, testing, deployment and enhancement of the application.
• Designed and developed web pages using HTML and used JavaScript for client side validation.
• Developed data model and stored procedures.
• Responsible for testing of application on various levels like integration and System testing by utilizing various methodologies.

Environment: Java 1.4, HTML, Java Script, Apache Tomcat, Eclipse, MySQL.