PROFESSIONAL SUMMARY:

• Over 8+ Years of IT experience that includes around 4+ years of experience in Salesforce CRM Platform and 3+ years of experience with MS SQL Server 2008/2012 as a Developer.
• Expertise in Software Development Life Cycle (SDLC), which involves in requirement gathering, requirement analysis, functional design, implementation and enhancement of projects in SalesForce.com.
• Good experience on designing of custom objects, custom fields, role based page layouts, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Snapshots, Dashboards, Apex Classes, Controllers & Triggers, and various other components as per the client and application requirements.
• Experience in building Visual force Custom Controllers/ Components, Custom Objects, Reports, Dashboards, Tabs.
• Experience on Salesforce.com SFA, Force.com Apex Classes, Apex triggers, Integration, Visual force, Force.com API, SOQL, SOSL.
• Experience with Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Partner WSDL & Enterprise WSDL, Visual Force (Page, Component & Controllers).
• Experience in working with Eclipse IDE with Force.com Plug - in environment for writing Business logic in Apex Programming Language and IDE tools: My Eclipse, Eclipse, and Force.com Eclipse IDE Plug-in.
• Good work experience in Custom Integration of Outbound Messages, Reports, Custom Objects and Tabs, Email Services, Security Controls, AppExchange Package & Custom Application, Sandbox data loading.
• Expertise with Administration and Configuration of Salesforce.com CRM to populate and maintain data.
• Experience in Implemented Salesforce.com for the sales and support user groups based on the user requirements.
• Have good knowledge on creating junction objects, advanced fields like pick lists and formula fields, generating reports, creating dashboards.
• Experience in maintaining, enhance and create workflows and validation rules.
• Experience with tools like Force.com Explorer, Force.com Migration and force.com Excel connector.
• Good exposure to AppExchange applications. Able to find appropriate applications, install and customize.
• Expert in generating stored procedure driven reports, dashboards, drill down reports using SQL Server Reporting Services (SSRS) and Crystal Reports
• Experience in designing reports for the end user using SQL Server Reporting Services (SSRS) and creating multiple reports in Drill mode using Tables, Financial tables, Cross tabs, Matrix type reports and Charts using SSRS.
• Experience in building Data Integration and Workflow Solutions and Extract, Transform, and Load (ETL) solutions for data warehousing using SQL Server Integration Service (SSIS).
• Involved on administration tasks such as Data Loading, Batch Jobs, Data Unloading, Backup and Recovery, Upgrades, Creating Databases, Files, File groups and Transaction logsExperience in Database Design, writing stored procedures, functions, triggers, DDL, DML SQL queries. Experience in writing SQL and MS-SQL.
• Knowledge and experience in designing, developing and deploying Reports and Dashboards
• Experience with Business Objects Tools like Crystal Reports, Migration, Manage data.
• Having good experience in creating Indexes, Indexed Views in observing Business Rules and creating Effective Functions and appropriate Triggers to assist efficient data manipulation and data consistency.
• Experience converting MS Access reports to SQL Server Reporting Services.
• Hands on Optimization of code and efficiency in databases including Re-Indexing, updating statistics, Recompiling Stored procedure.

TECHNICAL SKILLS:

Salesforce Technologies: Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Partner WSDL & Enterprise WSDL, Visual Force (Page, Component & Controllers) and S-Control.

Custom Integration: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects Custom settings, Custom labels and Tabs, Email Services, Role Hierarchy, Dashboards, Security Controls, AppExchange Package & Custom Application and Sandbox data loading.

Force.com tools: Apex Data loader, Force.com Apex Explorer, AJAX tool kit, Force.com Migration Tool, Force.com Excel connector and Force.com Eclipse IDE Plug-in.

Programming Languages: C, C++,.NET,C#, VB, APEX, SQL, TSQL

Reporting Tools: SQL Server Reporting Services (SSRS) 2008/2012, Crystal Reports

ETL Tools: SQL Server Integration Services (SSIS) 2008/2012, DTS

Database: SQL Server Management Studio(SSMS), SQL Server Business Intelligence Studio(BIDS), Enterprise Manager, SQL Profiler, Query Analyzer

IDE: Eclipse, My Eclipse and Force.com Eclipse IDE plug-in, Visual Studio.Net 2008/2012

PROFESSIONAL EXPERIENCE:

Confidential - Plano, TX

Sales Force Developer

Responsibilities:

• Interacted with various business team members to gather the requirements and documented the requirements.
• Created Custom Objects and fields for transactional and contractual information.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Used field level security along with page layouts to manage access to certain fields.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
• Created custom Dashboards for manager’s home page and gave accessibility to dashboards for authorized people.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Salesforce.com platform, Data Loader, Apex Classes, Controllers, Triggers, Visualforce, SOQL, SOSL, Workflow & Approvals, Java Ant, Custom Reports, Dashboards.

Confidential - Merietta, GA

Sales Force Developer

Responsibilities:

• Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.
• Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and using other Platform based technologies like Visualforce, Force.com API, and Web Services.
• Created user Roles and Profiles and given them Security controls and shared settings.
• Customized tab worked with various standard objects like Accounts, Contacts, Leads, Campaigns, Cases and Solutions.
• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the application.
• Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Developed workflow rules for various tasks and Email alerts as per the requirement.
• Developed Approval process for the application by implementing custom formulas in different stages of approval.
• Implemented Case Management Automation to track and solve Customer’s Issues. Implemented Email-to-Case, Web-to-Case to enter generated cases to Case Object.
• Developed Apex classes and Apex Triggers for various functional needs in the application.
• Developed Visual force Pages to customize the view and functionality of the page that were required by the Organization.
• Integrated Salesforce CRM and the legacy system using Cast Iron Integration Systems.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Provided the training to the internal business users to use the application and develop their own custom report.
• Prepared user manual and technical support manual.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Java, Web Services, WSDL,SOAP, Sandbox, Eclipse IDE Plug-in.

Confidential, Chicago, IL

Sales Force Developer

Responsibilities:

• Developed sales and marketing apps on Salesforce.com platform using CRM Process.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Interacted with various business team members to gather the requirements and documented the requirements.
• Used Sales Force Automation (SFA) for Sales Lead Management, Account and Contact Management and Approvals and Workflow.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Created use case scenarios, custom work flow and business logic.
• Evaluated Salesforce.com support module for call-center and help desk application.
• Configured Data Loader and uploaded data in CSV files into Salesforce, checking for the correctness of the data.
• Established deployment strategy for implementing Salesforce.com changes.
• Performed code review of the application to make sure the source code conforms to industrial coding standards and followed good programming practices.
• Developed Custom Application for expense reporting.
• Our team installed and deployed Organizational view using Apex Triggers.
• Designed complex reports using XML.
• Developed validation and trigger code for objects and fields.
• Established deployment strategy for implementing salesforce.com changes.

Environment: Eclipse IDE, Salesforce.com, Force.com Sandbox, Import Wizard, Apex, JavaScriptControllers, Sharing Rules, Visual Force Pages, Workflows, Email Updates, Web Services API.

Confidential, Hillside, IL

Sales Force Developer

Responsibilities:

• Developed a Visual force page and assigned to Home tab displaying Approvals, Tasks and multiple object links using Components.
• Created Visual force Components to minimize the code and Re-use of components in different Visual force pages.
• Created Tabular, Summary, Matrix and Joined Reports using standard and custom Report Types.
• Created Visual force pages for custom search and display of results. Developed Sound-Ex Algorithm for search.
• Created and updated the fields, lookup filters, buttons, Apps, tabs and links.
• Created button based Java script Pop up, which creates a Mentor entry using different Record Types.
• Worked on Profiles, Permission Sets, Roles, Groups, Sharing Rules to maintain security.
• Maintained the test coverage for developed or existing code.
• Developed APEX triggers, classes, Visual Force pages.
• Migrated data from MS Excel / CSV files to SFDC using Data Loader.
• Involved in Data Migration for SFDC with advance techniques like Data
• Staging, Cleansing & De-Duped processes using Apex.
• Implemented Field Level security for sensitive data holder fields.
• Implemented pick lists, dependent pick lists, and validation formula fields to the custom objects.
• Wrote several queries on custom and standard objects using SOSL & SOQL.
• Managed bulk imports and exports of data between Salesforce and systems.
• Created user accounts and managed the profiles.
• Created Workflows and Approval processes and developed validation rules.
• Developed Entity-Relationship data model, Process flow diagrams using Microsoft Visio.
• Handled everyday admin activities. Responsible for setting up field level security.
• Worked with various standard objects like Accounts, Contacts, Leads, Campaigns etc.
• Developed Custom Reports and Dashboards as per given requirements.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component &Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP,CSS

Confidential

Jr.SQL Server Developer

Responsibilities:

• Interacted with Team and Analysis, Design and Develop database using ER Diagram, Normalization and relational database concept.
• Involved in Design, Development and testing of the system.
• Developed SQL Server Stored Procedures, Tuned SQL Queries( using Indexes and Execution Plan) .
• Created Triggers to maintained the Referential Integrity.
• Worked on client requirement and wrote Complex SQL Queries to generate Crystal Reports.
• Creating and automating the regular Jobs, worked on Documentation using MS word.
• Tuned and Optimized SQL Queries using Execution Plan and Profiler.
• Rebuilding Indexes and Tables as part of Performance Tuning Exercise.
• Involved in performing database Backup and Recovery and implemented Exceptional Handling.

Environment: SQL Server 2008, SQL, T-SQL, BCP, Visual Basic 6.0/5.0, Crystal Reports 7/4.5,ASP/VB.NET

Confidential

Jr. SQL Server Developer

Responsibilities:

• Created database maintenance planner for the performance of SQL Server, which covers Database integrity checks, update Database statistics and re-indexing.
• Designed and implemented the warehouse data model, dimension, fact and summary tables.
• Developed T-SQL Queries, Triggers, Functions and Stored Procedures.
• Used DDL and DML for writing triggers, stored procedures, and data manipulation.
• Created Schema Objects such as tables, views, maintained referential integrity and granted roles to the Users.
• Developed internal reports using SSRS.
• Created different Data sources and Datasets for the reports .
• Created views to restrict access to data in a table for security.
• Trained a team of junior developers.
• Created detailed technical documentation Involved in creating Stored Procedures to transform the Data and worked extensively in T-SQL for various needs of the transformations while loading the data using DTS.
• Extensively used joins and sub queries to simplify complex queries involving multiple tables.

Environment: MS SQL Server 2008, MS Access, MS Excel, Windows XP.