Regional Sales ExecutiveÂ Resume

SUMMARY:

An experienced Business Analyst & Certified Scrum Master with overall business analysis experience.
Strong understanding of the system development lifecycle process (SDLC), especially as related to managing requirements, testing and support.
Knowledge and experience with Agile/Scrum methodology and iterative practices.
Experience facilitating workshops and focus groups with strong business/client engagement skills.
Understand how processes and technology integrate to deliver high business value.
Strong analytical skills with the ability to extensively analyze business processes and workflows. Experience in Business Process Mapping and Re-engineering.
Able to manage conflicts and issues to resolution.
Excellent communication skills, speaking and writing skills, to articulate and reflect the needs of the business and IS.

TECHNICAL SKILLS:

PROFESSIONAL ADDENDUM:

Regional Sales Executive

Confidential

Responsibilities:

Tasked with account management, Outside Sales, facilitating product training, and product placement within TOLA region network.
Managed direct sales, customer service, PR, and brand awareness to promote new business and maintain relationships with business owners, distributors, OEM’s, business solution providers, and distributors. Cold-calling and associated techniques, and attend sales calls to acquaint myself with the customer and better understand the customers’ end goals and business requirements.
Conducted onsite end users demos for customer representatives to describe product lines and highlights. Attended national and regional trade shows, open houses, industry-related conferences, and meetings. Organized and executed product blitzes in target markets. Managed quarterly sales reports.

Logistics Systems Project Lead

Confidential

Responsibilities:

Map and document end-to-end AS-IS Fleet Field Service processes and issues
Identify gaps and improvement opportunities to drive Fleet Field Services operation excellence
Facilitate creation of ‘TO BE’ processes
Lead and execute commercial logistics projects by partnering with members of the Fleet Field Service teams as well as with technical solution teams
Maximo - SAP configuration and integration and Tableau data visualization
Analyze business requirements and seek the best optimized functional as well as technical solution including salesforce.com, Maximo, configurator and reporting tools

Weld Data Quality Supervisor

Confidential

Responsibilities:

Lead, perform and document process analysis activities including as-is process identification, to-be process design and gap analysis/resolution.
Manage requirements and related tasks to build SAP interfaces, from concept to completion.
Maintain the product backlog, creating and managing the user stories, validating them with the business stakeholders, design the solution in conjunction with the technical team and create/execute test plans.
Implementation of the solution, providing training, driving User Acceptance Testing, defining Transition requirements and providing post implementation support.
Engage users and SMEs, along with the PMs, to resolve any concerns related to solution details.

Senior IT Business Analyst - PMO

Confidential

Responsibilities:

Work with Senior Management at Academy to identify strategic goals, objectives, scope, processes for internal and external development for an Ecommerce website - Agile Methodology.
Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, and traceable.
Responsible for the ongoing support of Academy’s Ecommerce Website with technical expertise in web content, order fulfillment, order management, and integration
Defining workflow for processes, analysis, streamlining or eliminating those processes, obtaining new processes approvals, and implementing and training on new processes.
Responsible for functional requirements, design, and user acceptance and integration data elements for incoming projects.

Business Process Analyst

Confidential

Responsibilities:

In charge of defining scope of project, gathering business requirements, documenting them and performing gap analysis. Worked as a primary liaison between the business and partners on the project team and the middleware cross-functional team Opportunity Development, Application of process and system knowledge to problem resolution
Responsible for writing Functional Requirement Specifications (FRS) and User Requirement Specification (URS).SharePoint portal site, webpart and Library creation and admin.