SUMMARY:

• Over 7 Years of Administration and Developing applications in SFDC.
• Experience in all phases of Software Development Life Cycle (SDLC) .
• Experience in working with Eclipse IDE with Force.com Plug - in environment for writing/merging code
• Experience in design of Visual Force Pages, Apex Classes, Controllers & Triggers, and various other components as per the client and application requirements.
• Experience in building Visualforce Custom Controllers/ Components, Custom Objects, Reports, Tabs.
• Good Experience in data migration using data loader, Import Wizard and code migration tools like Eclipse, ANT migration tools in sandbox to production environments
• Good knowledge in SOQL and SOSL and databases like SQL and Linux queries.
• Hands on customizing standard objects Accounts, Contacts, opportunities, Cases, Leads, and Campaigns according to business needs and Reports.
• Hands on time dependent and time independent workflows.
• Expertise in maintaining the Functional areas of Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities, Dashboards.
• Hands on service cloud concepts Web-to-cases and Email-to-cases.
• Strong integration experience of third party applications with Salesforce by API’s, Dataloder.
• Possess excellent communication, interpersonal and analytical skills along with can do attitude. Excellent Presentation, time management & organization skills.
• Programming experience in SAP ABAP.

TECHNICAL SKILLS:

Salesforce: Apex Classes, Visual Force Pages, Visual force components, Controllers, Controller extensions, SOQL,SOSL and Triggers

API S: SOAP and REST

Integration Tools: Force.com.IDE Eclipse, Data Loader, ANT,Jenkins

Methodologies: Agile, Scrum and waterfall

Non Salesforce languages: C,C++,Java,SAP-ABAP,Linux

PROFESSIONAL EXPERIENCE:

Senior Salesforce Developer /Admin

Confidential, Royal Oak, MI

Responsibilities:

• Possess knowledge of CRM processes like Sales and Service.
• Involved in various stages of the project life cycle primarily design, implementation, testing, deployment and enhancement of the application.
• Experience in working with Salesforce Sandbox and Production environments.
• Developed Apex Classes, Triggers, and Visual force pages as per the client and application requirements.
• Experienced in using SOQL, SOSL and Oracle databases.
• Comprehensive experience to integrate 3rd party systems from within Salesforce.
• Experience in integrating SFDC with a Microsoft Outlook application.
• Experience in using Force.com Web services API for implementing web services in the application for access to data from different users using REST and SOAP.
• Experience in Data Migration using ANT, Data Loader,Import Wizard, Force.com IDE, Eclipse IDE and Force.com Explorer.
• Extremely used plain JavaScript and JQuery to do the client side validations.
• Involved in data mapping and migration of data from legacy systems to salesforce.com Objects and Fields
• Prior experience with Lightning implementations and/or building Lightning components.
• Working on Customizing objects like Accounts, Leads, Opportunities, Cases and Campaigns as per the Requirements.
• Developed Roles, Profiles, Page Layouts, Record Types, Email Templates, Work Flow Rules, Validation Rules and Approval Process.
• Experience in designing of Custom Objects, Custom fields, Field Dependencies, Page layouts, Custom Tabs, Custom Reports, report extractions to various formats, Dashboards, various other components as per the client and application requirements.
• Comprehensive knowledge in analyzing data with Reports and Dashboards.
• Ability to work as a Part of a team, Smart worker, Optimistic in nature, Quick learner and has Good communication skills.
• Environment:

  SalesForce.com Platform, Salesforce.com Custom Objects, Apex Language, Visual Force (Pages, Component & Controllers), Data loader, HTML, JavaScript, JQuery Workflows & Approval process, Reports, Eclipse, Force.com Eclipse Plug-in, SalesForce.com sandbox .

Salesforce Developer

Confidential, Des Moines, IA

Responsibilities:

• Created application to maintain the details of the product from demand phase to production phase.
• Followed Agile scrum methodology to meet our project deadlines and make our team work more efficient.
• Interacted with various business user groups for gathering the requirements, designed UML and use-case diagrams.
• Implemented Apex Triggers, Custom Apex Controllers, Extensions and Test classes.
• Designed Visualforce Pages to provide UI to the custom objects.
• Involved in writing client side functions using Node.js, Angular JS and Javascript.
• Handled administration, maintenance and support of Salesforce modules for 35 users services including periodic data cleansing, custom objects, workflow, campaign management, triggers.
• Using Apex Data Loader and Import Wizard for migrating records to sources, loaded data into Call Center application and for cleaning of data.
• Developed and deployed workflows and approval process for opportunities and products/assets management.
• Developed various Validation rules using formula editor and JavaScript to validate the data.
• Implemented the Object Model (Custom Objects and Standard Object Extensions), Record Types, Relationships, Formula Fields, Rollup Summary Fields, Profiles, Roles, Users, Page Layouts, Custom Tabs and Reports.
• Developed and deployed workflows and approval process wherever necessary.
• Created profiles and implemented Object and field level security to hide critical information
• Developed time dependent workflows as per the requirement.

Environment: Saleforce.com CRM, Force.com platform, Apex Classes, Chatter, Visualforce Pages, Controllers, JavaScript, Angular JS, Custom Objects, Custom Tabs, Email Services, Workflow & Approvals, Reports, Security Controls, Force.com IDE, Windows.

Salesforce Developer

Confidential, NJ ssResponsibilities

• Coordinated business process review meetings with multiple teams to establish standardized workflow processes.
• Performed tasks for data migration like Data mapping and Data loading.
• Implementing SOAP web services to get the content and display in UI
• Integrating with JIRA of case handling with Salesforce (REST API)
• Working extensively on console application with account hierarchy.
• Working with controllers, VF pages, triggers, workflows, apex classes, data loader
• Worked on Single Sign-on SSO to integrate internal enterprise application with Salesforce using SAML configuration settings in SFDC, using identity provider intel expressway cloud 360 along with LDAP server settings.
• Overseeing product release once a month by actively creating and deploying change sets
• Configured and tested Salesforce for Outlook.
• Assisting in the creation of stories and the understanding business requirements.
• Participate in sprint and release planning activities.
• Synchronizing the Siebel master accounts with the Salesforce accounts.
• Implemented a dynamic VisualForce page that displays variety of fields based on client requirements without making additional changes to code.
• Designed, developed and deployed Apex Classes, Scheduled Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Written Bulk API and SOAP based API code in Java for various requirements.
• Migrating Components to different environments using ANT, Eclipse and Change sets.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Java Script,CSS,AJAX, Windows XP.

Salesforce Admin

Confidential, Chicago, Illinois

Responsibilities:

• Expert in the roles of Salesforce.com Administrator.
• Achieved comprehensive analysis of business practices and guided on ways to boost up the processes.
• Designed Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level security and configured their sharing settings.
• Skilled on Case Management, captured cases from the company's website and customer emails.
• Managed Auto response rules if customers approached beyond the business hours.
• Toiled on Record Types, Validation Rules, Triggers and Page Layouts.
• Designed workflow rules and specify related tasks, time triggered tasks, email alerts, filed updates to enable business logic.
• Generated sync of contacts, email alerts, events and tasks Salesforce to Outlook and Outlook to Salesforce strongly.
• Organized Email Templates and Mail Merge Templates and was committed in doing the mail merge for various standard and custom objects.
• Toiled on various Salesforce .com standard objects like Case Management, Accounts, Contacts, Content, Reports and Workspaces.
• Described organization hierarchy and built profiles, roles accordingly in Salesforce, managed on visibility and security settings around them as required by the business.
• Employed Data Loader to read, extract, and load data from CSV files.
• Implicated in mapping the fields amidst the current reporting system and Salesforce using data loader.
• Achieved import and export operations to load customer data and other master data adopting data loader.
• Generated several Reports and Report folders to support managers to better utilize Salesforce as a sales tool and organized various Reports for different user profiles based on the needs of the organization.
• Interpret business requirements into SFDC system functionality. Identify, evaluate, test and deploy solutions that are cost-effective and meet business requirements.
• Deliver continuing support in the areas of SFDC configuration, administration, reporting, data migration, solution design and project co-ordination.
• Examined distinct business reports and governed the team on deployment and customization of those reports in Salesforce.

Environment: Saleforce.com platform, Record types, Reports, Dashboards, Email,Triggers, Sharing Rules, PowerPoint, Excel, Waterfall, Validation Rules, Messaging, Dashboards, Standard and Custom Objects.

Salesforce Admin

Confidential

Responsibilities:

• Communicated with various business team members to gather the requirements and documented the requirements.
• Worked with various standard objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
• Developed and deployed Workflows and Approval processes for Opportunities and Products/ Assets Management.
• Worked on field level security on Standard objects and custom objects as per the requirements.
• Worked on validation rules, Campaigns, Chatter groups.
• Toiled the requirements on Salesforce.com platform and force.com IDE plug-in using Eclipse.
• Created and used various types email templates in HTML and Visualforce.
• Created Dashboard and Reports for the business users.
• Involved in Salesforce.com application setup activities and customized the Apps to match the functional needs of the organization.
• Responsible for all the activities related to configuring Data loader, uploading data in .csv files into Salesforce.com, checking for the correctness of the data.
• Worked with Salesforce.com team to make application certified.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.