SUMMARY:

• 7 1/2 years of experience in IT of which four years of experience in Salesforce.com Developer involved in designing, modeling, analysis and maintenance of CRM systems.
• Experienced in analyzing business requirements, Entity Relationship diagram and implementing them to Salesforce custom objects, junction objects, master - detail relationships, lookup relationships.
• Experience in Administration, Configuration, Implementation and Support on Salesforce.com platform.
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.
• Have performed Page layout customization, page layout assignment based on profiles and created custom links based on user requirement.
• Hands on experience in developing APEX classes, Triggers, Visual force pages, Controllers and Force.com API.
• Experience in integrating Salesforce Applications with legacy systems using SOAP/REST based web-services.
• Experience working with Eclipse IDE and Force.com Plug-in environment.
• Hands on expertise in querying Salesforce.com database using SOQL & SOSL queries using Force.com Explorer.
• Proficient in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.
• Experience in working with Force.com IDE, data migration and updates through the tool App Exchange Data Loader in Salesforce.com (SFDC).
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.
• Experienced in report generation using Table, Matrix and List Controls in SQL Report Services.
• Deployed customization from Sandbox to another Environment by Change Sets and ANT Migration Tool.
• Good knowledge in writing test classes before deploying into production.
• Experience in implementing internet and enterprise applications victimization Core Java, SQL, PL/SQL, HTML, CSS, JavaScript, jQuery, Ajax, MySQL, and Oracle on Windows package.
• Proven ability to steer, manage and deliver comes on time and on budget, with a dynamical angle.
• Team player with good interpersonal skills, strong understanding of fundamental business process, excellent communication, organizational and problem solving skills.

TECHNICAL SKILLS:

Sales Force Technology: APEX Language, SOQL, SOSL, APEX Trigger, APEX Classes, APEX Web Services, Visual Force (Pages, Components & Controllers), APEX data loader, Jitterbit Cloud data loader, S-Controls, Force.com APEX Explorer, AJAX, Workflow & Approvals, Dashboards, Reports, Analytic Snapshots, Custom Objects, Force.com Eclipse IDE Plug-in.CRM (Oracle, Clarify). Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom Settings, Custom Labels and Tabs, Account

Custom Integration: Management, Contact Management, Email Services, AppExchange Package & Custom Application and Sandbox Data Loading.

Force.com tools: Apex Data loader, Force.com Apex Explorer, AJAX tool kit, Force.com Migration Tool, Force.com Excel connector.

Web Technologies: Java Script, JQuery, XML, JSON, HTML

IDE: Eclipse, Force.com Eclipse IDE plug-in.

Database: Oracle 11g/10g/9i, MySQL.

Operating Systems: Windows XP/Vista/7/8 Linux.

PROFESSIONAL EXPERIENCE:

Senior Salesforce Developer

Confidential, Dallas, TX

Responsibilities:

• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Designed the solution by customizing various standard objects of Salesforce.com (SFDC).
• Worked on various Salesforce.com standard objects like Accounts, Contacts, Opportunities and different custom objects.
• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Custom Buttons, Custom Links and Components.
• Created various Profiles and Roles and configured the permissions based on the organizational hierarchy requirements.
• Played a major part in designing the Campaigns for the Marketing users.
• Managed the Sharing Settings, Public Groups and the Users in the company.
• Created Page Layouts, Search Layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Worked on Components, Custom Labels, Record Types and Static Resources.
• Worked on AppExchange Products.
• Created different Formula Fields for the various standard and custom objects.
• Created Workflow Rules and Approval Process to implement business logic.
• Created Visualforce pages which identified a region to be updated to enforce partial page refreshes and display the status of Ajax requests to display different values depending on whether it is in progress or completed.
• Implemented Visualforce pages with public-facing websites by using Force.com Sites.
• Knowledge of Zuora (designed to automate billing, commerce, and finance operations) and Streaming API.
• Created many Approval Process needed in the different stages of the application.
• Developed Visualforce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Played a major part in the Production releases of the company.
• Used Sandbox for testing and Eclipse and Deployment Chain Set for code deployment.

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, SOSL, SOQL, Sales Cloud, Sales Cloud, Data Loader, HTML, Java Script, Eclipse IDE, Windows 7.

Senior Salesforce Developer

Confidential, Norcross, GA

Responsibilities:

• Involved in requirement gathering from users.
• Design Requirement documents and functional document for the development team.
• Created Managed Packages with deprecated annotations to be available for partner Salesforce users.
• Set up Marketing Campaigns, Campaign Hierarchies, Lead Queries, Assignment rules, Web-to-Lead and Auto-Response rules.
• Configured Campaign Management, Campaign Influence and Lead Conversion.
• Configured the Case Management Process.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
• Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API.
• Implemented Classes, Interfaces, Keywords and Annotations.
• Integrated Apex with External services by making callouts that used SOAP and WSDL.
• Worked with Apex Scheduler to invoke Apex classes at regular intervals.
• Worked with Dynamic Apex to access sObjects and Field describe information, execute dynamic SOQL, SOSL and DML queries.
• Add methods that can be called from Visualforce pages to Controller Extensions.
• Created Custom Controllers to make external web service callouts, validate and insert data.
• Created Custom Visualforce components and attributes to override the look and feel of standard Visualforce components.
• Developed complex reports and dashboards using HTML, PDF, Apex, Visualforce page and mail merge.
• Worked on SRS Document, analyze requirements and define solution based on Salesforce.com Out of the Box (OOTB) functionality.
• Created Visualforce pages which identified a region to be updated to enforce partial page refreshes and display the status of Ajax requests to display different values depending on whether it is in progress or completed.
• Implemented Visualforce pages with public-facing websites by using Force.com Sites.
• Specify timers that send Ajax update requests to Force.com according to a specified time interval.
• Used Organization security, Network-based security and Session security to implementplatform security.
• Used Picklists, Dependent Picklists, and Record Types to enforce data quality.
• Used Tab permissions, Record Type permissions and Field Level Security to implement Component-based security.
• Used Tabular, Summary and Matrix reports to create Standard reports and Custom reports.
• Designed and modified Approval processes and created Approval steps which used email alerts and field updates.
• Worked with Approval processes that used Email Approvals and Parallel Approval steps.
• Used Process Visualize to study Approval steps.
• Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.
• Designed Validation Rules along with Roll-Up Summary Fields to maintain data quantity and data consistency.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Data Loader, HTML, CSS, Java Script, S-Controls, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Web Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in.

Salesforce Developer

Confidential, Alpharetta, GA

Responsibilities:

• Involved in identifying, planning and implementing new salesforce.com features and functions (new screens, workflow, objects, reports) to meet business requirements.
• Participated in requirements Gathering and definition of Entity Relationship diagrams using MS Visio2007.
• Data Integration with existing legacy system.
• Involved in designing, coding, and implementing the Custom objects and Custom fields.
• Worked on standard salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Reports and Dashboards.
• Implemented Reports on Payments, Opportunity created, Leads to Opportunity conversion, cases generated.
• Used analytic snapshots for bi-weekly reports.
• Develop Visual Force Pages, Visual Force Custom Controllers Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
• Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created junction objects to establish connectivity among objects.
• Designed Workflows, validation rules, assignment rules, Approval Process.
• Implemented web based case management automation - Web to Case.
• Implemented Email-to-Case using XML.
• Extensively used HTML tags, Frames and CSS (Cascading Style Sheets) to maintain uniformity in the web pages.
• Implemented Self-Service Portal and helped users in resolving ticketing issues.
• Designed various HTML Email templates for Auto-Response to customers.
• Assigned profiles and roles to users as per the organizational requirements.

Environment: Salesforce.com platform, Apex Language, Visual Force Pages, Components and Controllers, Data Loader, Workflow and Validation Rules, Reports and Report Types, Custom Objects, Tabs, Email Services, Security Controls, HTML, JavaScript, Eclipse IDE Plug-in.