SUMMARY:

• 8 plus years of experience in IT including experience in Salesforce.com as Administrator and Developer.
• Proficient and knowledge on salesforce1 mobile app
• Sound skills on Apex Development in creating objects, triggers, Apex classes, standard & custom controllers and extensions.
• Developed Visualforce pages and custom objects using Apex Programming on Force.com platform
• Good team player, self - motivated and ready to face the challenges and solve problems with clear idea on client/customer relation skills.
• Worked on Sales, Service, Marketing cloud implementations and enhancements.
• Applied Quote to cash techniques for our customer.
• Had experience with Chatter API.
• Sound Knowledge on Agent console & customizable layouts, Analytics snapshots, Asset management & product tracking, Auto-suggested solutions.
• Experience with Case auto-assignment, Case email auto-response, Case escalation rules & queues, Case management and history tracking, Case team collaboration.
• Experienced in building reusable Lightning Components for Lightnng Applications.
• Worked on Email integration, Google maps integration and integrated content libraries.
• Worked on SKUID to customize both standard and custom objects on Force.com.
• Experience on Marketo Configuration and Customization.
• Experience in using SOAP UI for testing the XML for the integrations.
• Experience in building Salesforce Communities for better interaction with the customers.
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy
• Designed junction objects and implemented various advanced fields like picklists, custom formula fields, field dependencies, validation rules, workflows, sharing rules and approval processes for automated alerts, field updates, and email generation according to application requirements.
• Experience in design of Dashboards, data binding and various other components as per the client and application requirements and awareness of the governor limits for a multi-tenant environment.
• Experience in using Asynchronous Apex, Future methods to push the Governor limits in complex scenarios.
• Worked on SOAP API and REST API, Bulk API integrations.
• Involved in Data Integration and Migration by using Force.com data loaders, web based import wizards and Informatica cloud.
• Experience in writing test Apex classes to achieve over 90% code coverage before deploying the code to production.
• Personally exploring Salesforce Lightning app builder which enhances UI and drag and drop app building.
• Experience in Using Appexchange managed packages.
• Experience in using Workbench for quries and getting information related to metadata.
• Built interactive wizard-like and Custom GUI using Visualforce page and also coded server-side apex scripts (Controllers, helper classes and triggers) implementing complex business rules for multiple users and profiles provided with documentation.
• Proficiency in Object Oriented Languages like C++, core Java experience and web technologies like PHP, HTML, XML, AJAX Java Script and WSDL.
• Experience in all stages of Software Development Life Cycles (SDLC) like requirement analysis, architecture and design, development, testing and post implementation revisions.
• Have good experience of working closely with Business Analyst, Program team, QA and offshore team.
• Sound Knowledge on metadata API’s.

TECHNICAL SKILLS:

Force.com: Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes, Apex Triggers, Apex Web Services, Apex Data Loader, Connect offline, Visualforce Pages, Workflow & Approvals, Dashboards, Custom Objects, SKUID, SOQL, SOSL, Force.com IDE (Eclipse)

Mobile Technologies: Salesforce 1, Salesforce classic, Salesforce A, jQuery Mobile, Mobile Packs of salesforce

Java Technologies: J2SE, JDBC, JavaBeans

Frontend skills: HTML, CSS, JavaScript, XML SAX, DOM, jQuery, jQuery Mobile

Application Servers: Tomcat 5.0, Oracle WebLogic, JBoss 6.1

Web Development: JSP, Servlets, JavaScript, JSON, CSS

Database Systems: Oracle 10G/9i, MS SQL Server

Operating Systems: Unix, Linux, Windows 9X/2000/NT/2003, MS-DOS

Development Tools: Eclipse, Force.com IDE, Apex Data Loader.

PROFESSIONAL EXPERIENCE:

Confidential, Cambridge, MA

Senior Salesforce Developer

Responsibilities:

• Worked as Salesforce Developer in the organization.
• Worked closely with business to gather requirements, implement project.
• Implemented declarative as well as programmatic customizations for the organization.
• Worked on Apex classes, Controllers, Extensions, Triggers for various functional needs.
• Designed various tabs and web Pages using Visualforce pages and controllers to customize the UI.
• Used SOQL, SOSL and DML’s effectively considering all the governor limits for data manipulation needs of the applications.
• Active Participant in Agile methodology.
• Used IBM RTC for implementing Agile methodology, track stories, Iterations.
• Implemented requirements on Force.com IDE, Eclipse, Aside.
• Developed Cascading style sheets and AJAX tags for dynamic effects in Visualforce pages.
• Developed test classes with more than 90% coverage and assure the quality of the apex code.
• Maintained version control using GITHUB along with AutoRabbit to manage all the deployments.
• Used Data loader to load bulk data from CSV files.
• Implemented Apttus Packages to build the Products of the Quote which is used in selling model.
• Implemented Workflows, Process Builder, Validations, Apex triggers for customizations.
• Developed Batch, Schedule jobs for Bulk data processing at scheduled intervals.
• Merged Triggers and other Apex classes as a part of code Merge as multiple teams will be working on Classes for different projects in different sandboxes.
• Migrated the whole selling model from Siebel to salesforce.
• Developed various Apex classes for custom Data migration from Siebel to Salesforce.
• Handled outbound integrations from Salesforce to PeopleSoft using SOAP API.
• Used WSDL2APEX for inbound integrations to create records in salesforce.
• Implemented Security configurations using Page layouts, Record types, Profiles, roles, sharing rules, permission sets.
• Developed reusable lightning components as a part of lightning application.
• Used aura attributes, Client side and server side controllers for lightning development.
• Implemented different salesforce Communities for better interaction with the clients.
• Developed multiple inbound email services to create data in to custom objects from inbound emails.
• Used Asynchronous Apex, Future methods to push the Governor limits.
• Performed Sandbox refresh from production as part of maintenance, Used AutoRabbit’s Data Loader Pro to load all the data in to Objects.
• Used SOAP UI for XML testing which is generated from the Apex classes for integration.
• Overridden various standard buttons with visualforce controllers to apply custom logic.
• Used Custom metadata type for various functional needs.

Environment: Apex Web Services, XML/XSD/WSDL, APEX Triggers, APEX Classes, GitHub, AutoRabbit, SOAP UI, Siebel, PeopleSoft, Custom Pages, Custom Components, JavaScript, JSON, Custom Objects, HTML, CSS, Java Script, JqueryUI, JqueryMobile, Salesforce Mobile packs, Firebugs, Salesforce1, Workbench .

Confidential, Chicago, IL

Senior Salesforce Developer

Responsibilities:

• Designed Visualforce Pages to add custom functionalities.
• Implemented Salesforce web services using SOAP and REST API, XML.
• Developed Apex classes, Utility classes to use them for multiple functionalities.
• Implemented SKUID for building user friendly interface(UI) for both standard and custom objects and to add custom functionalities in Force.com.
• Used Ajax Tags in VF pages.
• Created custom validation errors, workflow rules in the application.
• After development changes are done for each task, follow-up with QA team for testing. Updated the changes accordingly if needed.
• Integrated the Web Services for extracting the data from external systems to display in the pages of salesforce.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Developed Cascading Style Sheets (CSS) for creating effects in Visual force pages.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.
• Worked on increasing the test coverage for the existing classes.
• Worked on creating custom page layouts and record types based on the security requirements for profiles.
• Created email templates and inbound emails using Visual Force for clients and customers.
• Maintained detailed change logs for all the applications in Force.com.
• Developer Batch and schedulable class with more than 95% test coverage for weekly and monthly Auto-events.
• Generated Reports and Dashboards for reporting from both standard and custom objects of the org.
• Responsible for the Deployments for each iteration to QA sandbox as well as to production.
• Configured salesforce1 mobile application according to customer needs.
• Implemented various Apex triggers for emailing and auto data manipulation.
• Maintained security such as user accounts, mobile user accounts, sharing rules, user roles, user profiles, field level security, list view rights.
• Integrated the Web Services for extracting the data from external systems to display in the pages of salesforce.

Environment: Apex Web Services, XML/XSD/WSDL, APEX Triggers, APEX Classes, SKUID, Custom Pages, Custom Components, JavaScript, JSON, Custom Objects, HTML, CSS, Java Script, JqueryUI, JqueryMobile, Salesforce Mobile packs, Firebugs, Salesforce1, Workbench .

Confidential, Chicago, IL

Senior Salesforce Developer

Responsibilities:

• Performed the role of SalesForce.com Developer and Administrator in the organization.
• Designed and developed Visualforce Pages to meet various functional needs.
• Configured Service Cloud features and done service automated.
• Applied Quote to cash techniques for our customer.
• Developed a custom application with Force.com to manage territory, account, and quota assignments, and integrated it with an internal commissions system using Informatica on cloud.
• Worked on Agent console & customizable layouts, Analytics snapshots, Asset management & product tracking, Auto-suggested solutions.
• Interacted with various Business User Groups to gather the document requirements.
• Used Sales force web services like REST API, SOAP API, Java, XML and partner WSDL.
• Developed and deployed Apex Classes, Controller Classes, Apex Triggers, and Visualforce pages for various functional needs in application.
• Extensively used Ajax Tags in visualforce pages.
• Developed business documents for Salesforce.com Custom objects.
• Developed and configured Dashboards, Reports and Report Folders for different user profiles based on the need in the organization
• Integrated the Web Services for extracting the data from external systems to display in the pages of salesforce.
• Configured salesforce1 mobile application according to customer needs.
• Implemented Email-to-Case, Web-to-Case entry and manual case entry for entering customer’s cases in Cases Tab.
• Worked on various Salesforce.com Standard Objects including Accounts, Contacts, Reports, Dashboards, Events and Tasks.
• Developed various Custom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs, validation rules.
• Used Sforce.one for managing navigation and built custom visualforce components with J Query Mobile and AngularJS
• Worked on Unit testing, for the customizations and developments done during the project.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Built Custom GUI using Visualforce page and jQuery.
• Designed and deployed Custom tabs, Custom Objects, Components, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• After development changes are done for each task, follow-up with QA team for testing. Updated the changes accordingly if needed.
• Created email-to-cases, automated-responses, assignment rules, email alerts and templates for Case Management.
• Maintained security such as user accounts, mobile user accounts, sharing rules, user roles, user profiles, field level security, list view rights.

Environment: Apex Web Services, XML/XSD/WSDL, APEX Triggers, APEX Classes, Custom Pages, Custom Components, JavaScript, JSON, Custom Objects, HTML, CSS, Java Script, JqueryUI, JqueryMobile, Salesforce Mobile packs, Firebug, Salesforce1, Workbench .

Confidential, Irving, TX

Salesforce Developer and Analyst

Responsibilities:

• Design and build a website using force.com sites.
• Developed various Apex classes, Visualforce Pages, Custom controllers, Extensions, Triggers for custom functionalities.
• Interacted with Business users for requirements gathering, analysis and development.
• Worked on various Salesforce.com Standard Objects including Accounts, Contacts, Reports, Dashboards, Events and Tasks.
• Implemented call center application and automated case management
• Worked on informatica cloud and helped informatica team
• Developed various Custom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs, validation rules.
• Imported information from ACT and excel spreadsheets
• Build custom user authentication instead of the standard SFDC authentication.
• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards
• Design the site to support the subscription model.
• Providing ongoing SalesForce.com maintenance and administration services including periodic data cleansing, custom objects, workflow
• Converted user requirements into Business Requirement Specification Documents and Functional Specification Documents.
• Used MS Visio to develop Use Cases, Activity and Sequence Diagrams.
• Responsible for documenting the causes, analysis and final resolution to the issues/errors using an Internal Web Portal.
• Worked on different portals like Self Service Portal, Partner Portal and Customer Portal.
• Provided the training to Business users about the system.
• Assisted in process modeling; conducted and participated in JAD sessions with system users.

Environment: Saleforce.com platform, Force.com API, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Visual Force, SalesForce.com Data Loader, Security Controls, HTML, Java Script, Sandbox, Eclipse IDE Plug-in, GitHub.

Confidential

Java Developer

Responsibilities:

• Involved in various stages of the project life cycle primarily design, implementation, testing, deployment and enhancement of the application.
• Responsible for maintenance and production support of the application documented design and functional aspects of the application.
• Designed and developed web pages using JSP, HTML and used JavaScript for client side validation
• Converted user requirements into Business Requirement Specification Documents and Functional Specification Documents.
• Responsible for documenting the causes, analysis and final resolution to the issues/errors using an Internal Web Portal.
• Assisted in process modeling; conducted and participated in JAD sessions with system users;
• Developed Servlets to process update information.
• Used JDBC for communicating with the database.
• Involved in design and development of the application in n-tier fashion based on MVC architecture standards and utilized Struts frame work.
• Used MS Visio to develop Use Cases, Activity and Sequence Diagrams.
• Completed training and presented project titled ‘Last Mile Connectivity for Data Solutions’.
• Involved in designing the system based on UML concepts which include data flow diagrams, class diagrams, sequence diagrams, state diagrams using Rational Rose Enterprise Edition.
• Developed data model, sql, pl/sql, functions, packages and stored procedures.

Environment: Java, J2EE, JSP, Servlets, Struts, Java Beans, JavaScript, ORACLE8i, Tomcat, DHTML, XML, Windows XP, ORACLE 9i, SQL, TOAD, PL/SQL, HTML, CSS, JqueryUI, JqueryMobile, Firebug.