PROFESSIONAL SUMMARY:

• 6+ years of IT experience with more than Four years’ experience in salesforce.com CRM (SFDC) and Force. Platforms a Developer and administrator.
• 4 years of experience in Sales force Customization, Security Access, creating Visual Force pages, controllers, Apex Classes, Apex Triggers. In depth understanding of CRM business processes like Forecasting, Campaign Management, Lead Management, Account Management, Case Management
• Experience Customizing standard objects Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports, and Dashboards
• Proficiency in administrative tasks like creating profiles, roles, users, email services, Approvals, Workflows, Reports, Dashboards, Forecasts, Formula fields, Workflow rules, Validation rules.
• Strong Knowledge of SFDC standard Data structures and familiarity with designing Custom Objects on Force.com platform and Force.com Sites .
• Experience in development, administration, configuration, Implementation, and Support of sales force CRM, and Salesforce applications based on Apex Language and leveraging Force.com
• World’s first commercial Software as a Service (SAAS) application running in Cloud Computing Environment.
• In depth knowledge on how to indulge with Sales Representatives. Experience working with integration features such as callouts, future methods, REST and SOAP APIs.
• Created components with lightning experience in Aura framework.
• Designed various Web pages in Visual Force for functional needs within Salesforce along with Process Builder and Lightning Components .
• Expertise in Force.com technology stack: APEX, Visual Force, SOQL, SOSL.
• Worked on the Veeva, Service Cloud and Sales Cloud , Community portals etc.,
• Experience in Azure apps services that integrates everything easily to build web and mobile apps and negotiated and assisted delivery of Azure Cloud Assessments and POC.
• Usage of wave analytics helped the organization improve the number of sales and also understand the flaws which are further taken care by sales team
• Extensive experience in development of Salesforec.com applications, designed Custom Formula Fields, Field Dependencies, ValidationRules, Workflows and Approval Processes for automated alerts, field updates and Email generation according to application requirements.
• Strong Implementation and Integration experience using Custom objects, Triggers, workflow rules, approvals, visual Force Pages, and Apex classes
• Experience in working with Force.com IDE, data migration and updates through the tool App Exchange Data Loader in Salesforce.com (SFDC)
• Proficiency in Object Oriented Languages like C++, Java, J2EE, JSP, Servlets and other Java technologies.
• Experience in web technologies like HTML, XML, CSS, and JavaScript.
• Worked on HTML/HTML5, CSS/CSS3 style sheets, JavaScript and JQuery to tie together a diverse range of sites with an easily understandable structure.
• Experience in databases such as SQL.
• Hardworking, Detail - oriented, Dependable, Team Player and Result-oriented.

TECHNICAL SKILLS:

Force.com Platform: Apex Classes, Apex Triggers, SOQL, SOSL, Visual Force (Pages, Components, Controllers), Apex Web Services, Ajax, Workflow and Approvals, Dashboards, Reports, Analytic Snapshots, Custom Objects, Data Loader

Programming Languages: C, Java,C++, Python

Scripting Languages: HTML, DHTML, CSS, JavaScript, JQuery

IDE: Eclipse 3.x, Force.com IDE

Databases: Oracle, SQL

WORK EXPERIENCE:

Confidential, Weehawken, New Jersey

Salesforce Admin/Developer

Responsibilities:

• Actively involved with Business analysts, other developers, involved in enhancement of business modules using Standard and Custom Objects, formula logic, APEX classes, Triggers, Test Methods and writing SOQL queries.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked on enhancements to SFDC application required by business users from time to time.
• Worked on Salesforce implementations from inception to delivery.
• Worked on Workflows to update information in Salesforce.com
• Worked on Azure app to track and update business opportunities in salesforce.com.
• Azure app is used to unlock CRM data in salesforce.com
• Identified and tracked new sales opportunities and update sales pipeline through CRM / Sales Force .
• Built and maintained extensive Partner Eco System.
• Hands on experience on Roles, Profiles and Security and sharing settings.
• Used Sales Force Automation for Sales Lead Management , Opportunity Management, Account and Contact Management, Data Quality Management, Approvals, and Workflow
• Developed and tested SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visualforce pages as user interface.
• Actively participated in the design and development of custom Visualforce search pages On Accounts & Opportunities and the Visualforce Controllers.
• Followed Agile methodology.
• Created components with lightning experience in Aura framework.
• Maintained weekly data exports for data backup and recovery.
• Well versed with the process of detailed analysis of business and technical requirements and designed the solution by customizing various objects of Salesforce and using other Platform based technologies like Visualforce, Force.com and Web Services.
• Led Wave Analytics new integration (includes setup, dataset integration and data manager maintenance, dashboard design, report reconciliation and troubleshooting, user training, ongoing support.
• Used Sales Wave analytics app with salesforce to perform other integrations and customizations
• Designed Apex Classes, Controller Classes and Apex Test Classes for various functional needs in the application.
• Designed technical design documents from BRS/FRS.s
• Leading the team by reviewing the code and removing the impediments in understanding the requirements.
• Worked closely with UAT team and SIT team in clarifying and resolving any issues while implementing projects.

Environment: Saleforce.com, Force.com Explorer, Apex Triggers, Visualforce Pages & Apex Controllers, Salesforce.com Data Loader, Wave analytics, Aura Lightning Components, Agile, Jira, Siebel, Eclipse IDE, Custom Objects, Custom Tabs.

Confidential, Boston, MA

Sales Force Analyst

Responsibilities:

• Duties included design, development, integration and administration of salesforce.com applications.
• Gathered user requirements and involved in application design discussions and documentation.
• Developed custom objects, profiles, sharing rules, roles and integration using web services, as needed by the business.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API.
• Implemented Classes and Interfaces.
• Created Profiles, Roles, Page Layouts, Org-Wide Default, sharing rules, Workflows, Approval processes, Reports and Dashboards.
• Followed Agile methodology.
• Worked with Apex Scheduler to invoke Apex classes at regular intervals.
• Worked with Dynamic Apex to access objects and Field describe information, execute dynamic SOQL, SOSL and DML queries.
• Responsible for designing system/Unit/UAT test cases.
• Involved in creating macros to meet the requirements, data dictionaries and maintained metadata for each model
• With help of Informatica integrated Salesforce with MS SQL Database (In house BI Data warehouse) developed and implemented scheduled jobs for both batch and real-time Salesforce integration scenarios.
• Used Apex Data Loader for migrating records to Salesforce.
• Involved in data migration to Sand-box and production.
• Used sandbox mode for testing and migrated the code to the production instance in iterations.
• Involved in administrative activities like periodic data cleansing, security setup and workflow update.
• Worked in Agile project model and involved in documenting IT Stories and scoping sprints.
• Used Visualforce in development mode to change the behavior and appearance of Visualforce components.
• Implemented Visualforce Templates and Placeholders to encapsulate page elements to be reused across several Visualforce pages.
• Accustomed Pick lists, Dependent Pick lists, and Record Types to enforce data quality.
• Created Dashboards and Dashboard Components and implemented multiple levels of Dashboards and scheduled Dashboard refresh.
• Worked on Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.

Environment: Salesforce.com platform, Workflow and Approvals, Reports, Custom Objects, Tabs, Email Services, Apex Language, Visual Force Pages, Components and Controller, Email Services, HTML, Reports, Dashboards and Informatica JavaScript, Wave analytics, Eclipse IDE Plug-in, Data Loader.

Confidential, Atlanta, GA

Salesforce Developer

Responsibilities:

• Developed Apex triggers, Apex classes and test methods.
• Developed Salesforce.com ETL processes using Cast Iron, Informatica, Java and Salesforce Web Services Java API.
• Developed Salesforce.com approval workflow for Account, Rate Change, Order and Price objects
• Developed Salesforce.com S-controls using flex builder and Action Script for new account provisioning custom workflow.
• Wrote various queries in generating reports using combination of custom objects and standard objects.
• Worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads, Campaign and Reports.
• Used Data Loader for Data Management in force.com platform.
• Perform administration tasks as needed, managing custom fields, integration and data cleanup.
• Involved in security levels and privileges by customizing Salesforce.com Profiles and Roles.
• Integrated Salesforce.com with external systems using Salesforce Partner Web Services for approval and custom workflow solution.
• Developed Salesforce.com site and customer portal for various organizational units and partners.
• Developed custom Apex triggers for approval and custom workflow solution.
• Migrated Accounts, Leads, Contacts, Opportunities and sales data from external systems into Salesforce.com.
• Developed Salesforce.com triggers for custom objects as part of workflow rules.

Environment: Force.com, Apex, Data Loader, Import Wizard, Informatics, Eclipse IDE, JIRA, Controllers, Visual Force Pages, XML, Triggers, Security Controls.

Confidential, New York

SalesForce.com Administrator

Responsibilities:

• Worked with the user group for requirement gathering throughout the planning and implementation in the sales cloud based environment.
• Used Sales Wave analytics app with salesforce to perform other integrations and customizations.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked with various salesforce.com objects like Accounts, contacts, Solutions and Custom Objects.
• Developed various Custom Tabs, Tags and Components.
• Implemented Salesforce for Outlook functionality and installed outlook integration with different user systems.
• Worked with Validation Rules, Workflows, Approval Process and Reports & Dashboards.
• Worked with Data Loader and App Exchange Applications.
• Worked with different Deployment Plans for each release and Sandbox Refreshing.
• Worked with different Record types to setup for different Page layouts based on profiles.
• Involved in setting up Profiles and assigning the Profiles to the Users.
• Involved in setting up the Role Hierarchy and assigning the Users as per the role.
• Created different profiles and setup the permissions based on the roles in the organization.
• Knowledge in Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Experience with SOQL and SOSL statements within custom controllers, extensions and triggers.
• Involved in the Web Services Integration to connect with the different Applications
• Demonstrated knowledge of XML, SQL, HTTP/HTTPS and EAS processes and understood the different SAAS development processes and methodologies.

Environment: Saleforce.com platform, Data Loader, HTML, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Apex language, Visual Force (Pages, Component & Controllers), Sandbox data loading, Eclipse IDE Plug-in, Windows XP

Confidential

Java/ J2EE Developer

RESPONSIBILITIES:

• Extensive client interaction for requirements gathering, system analysis and design, manage Visual Source safe databases.
• Developed the front end-using ASP, HTML/DHTML. JavaScript was used for client side validation.
• Developed business logic using C#.
• Worked on HTML/HTML5, CSS/CSS3 style sheets, JavaScript and JQuery to tie together a diverse range of sites with an easily understandable structure.
• Worked on Cascading Style Sheets and XML-Schemas.
• Used Angular JS, KendoUI and jQuery for DOM manipulation and two-way binding.
• Used ASP.Net Authorization to view selected pages.
• Designed dynamic and browser compatible pages using JQuery, JAVAScript and Angular JS.
• Developed APIs using AJAX and JSON to implement more robust and efficient client facing applications.
• Implemented Exception handling using try and catch block.
• Make SQL scripts to implement changes to database schema; promote the changes from development to beta to production.
• Wrote SQL stored procedures; debug existing stored procedures.
• Maintain the Technical Specifications for the work completed.

Environment: .Net 2.0, C#, ADO.NET, JavaScript, JQuery, AngularJS, KendoUI, AJAX, SQL Server, HTML/DHTML.