PROFESSIONAL SUMMARY:

• Around 8 Years of hands on experience in Software Development and 5 years of hands on experience on Salesforce Developer & Administration with domain experience including analysis, requirement gathering, design, developer, enhancements, testing, deployment and maintenance of standalone object oriented enterprise applications.
• Experienced in all phases of Software Development Life Cycle (SDLC), quality management systems and project life cycle processes. Highly skilled in Salesforce.com (SFDC) development and implementation. Involved in client Business level and internal review meetings with the clients to clearly understand the project requirements.
• Experience in Force.com Apex Classes, Apex triggers, Visual Force, Batch Apex, Integration, SOAP based Web Services, Force.com API, SOQL and SOSL, Salesforce AppExchange.
• Experience in SFDC Administrative tasks like creating Profiles, Permission Sets, Roles, Users, Record Types, Email Services, Reports, Dashboards, Tasks and Actions.
• Good experience in salesforce platforms (Lightning Components development, declarative development, Process Automation, VisualForce, JavaScript, Apex).
• Experience with Web technologies like HTML, XML, JavaScript, Ajax, Bootstrap, JQuery and WSDL. Good work experience in designing various Webpages in Visualforce.
• Experience in SFDC Administrative tasks like creating Profiles, Permission Sets, Roles, Users, Record Types, Email Services, Reports, Dashboards, Tasks and Actions.
• Interact and Communicate status, suggestions and resolution with Design and Integration, Capacity and Planning Teams at all the times.
• Experience in creating the Validation Rules, Approval Process, workflows for automated lead routing, lead escalation and Email Alerts.
• Project management experience and ability to work closely with technology vendors.
• Hands on experience with enterprise level proof of concepts.
• Proficient in working with Eclipse IDE and Force.com Plug - in for writing business logic in Apex programming language.
• Experience enterprise applications using Struts and spring Framework.
• Experience in Markup Languages like XML, HTML, DHTML and CSS.
• Have good knowledge on methodologies like Agile, Scrum and Waterfall.
• Flexibility to adapt to organizations existing processes and willingness to challenge status quo as needed. Have knowledge on cloud marketing.
• Excellent customer/client relations and general good business acumen.
• Experienced in Smoke Testing, Functional Testing, Regression Testing, Integration Testing, System Testing, Backend Testing and User Acceptance Testing.
• Experience in using different data tools like Apex Data Loader, Import Wizard, SFDC Data Export and Mass Delete.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, Apex Web Services, Visual Force Pages/Components, Analytic Snapshots, Case Management Automation, AJAX, Workflow & Approvals, Dashboards, Cast Iron Systems, Analytic Snapshots, Custom Objects, SOQL, SOSL, Visual Force Pages / Components.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production), Apex Explorer.Languages Apex, C++, Java, Java Script, HTML and SQL

Database: PL/SQL, Oracle 8i, MS Access

Operating Systems: Windows NT / 2000/XP Pro / Vista/ 7

PROFESSIONAL EXPERIENCE:

Sr. Salesforce Developer

Confidential, Atlanta, Georgia

Responsibilities:

• Performing the role of Salesforce.com Developer in the organization.
• Interacted with various business user groups for gathering the requirements.
• Created the Partner Portal so that the Partners can login and do the Quoting process for selling Solar panels.
• Integrated Salesforce with external systems to get the data from external systems.
• Worked on various Salesforce.com Standard Objects including Accounts, Contacts, Loads, Opportunities, Reports, Dashboards, Events and Tasks.
• Developed various Custom Objects, Tabs, validation rules, Components.
• Performed the roles of Salesforce.com Analyst/Developer and Administrator in the organization.
• Using Force.com developer toolkit including Apex Classes and Visual force pages to develop custom business logic.
• Used Force.com web service API for implementing WSDL in the application for access to data from external systems and web sites.
• Created data migration check list and field mapping document.
• Experience writing SOQL and SOSL queries.
• Experience with Marketing Cloud, Sales Cloud and Service Cloud Created Custom Objects and fields for transactional and contractual information.
• Encrypted sensitive data with Encryption Fields feature.
• Understanding SFDC CRM processes to document pre-sale activities at the company based on the business life cycle. Worked on generative data models using agile data.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Used field level security along with page layouts to manage access to certain fields.
• Developed several Custom Reports & Dashboards to better assist managers and also report folder to provide report accessibility to appropriate personnel.
• Worked on Unit testing, for the customizations and developments done during the project.

Environment: Salesforce.com platform, Apex Script, Apex coding, Webservices API, Visual Force Pages, Controllers, CSS, Encryption Fields, Workflow & Approvals, Custom Objects, Agile, Custom Tabs, Security Controls, Page Layouts, HTML, Java Script, CSS3, Reports, Dashboards, Eclipse IDE Plug-in, Windows XP.

Salesforce Developer /Administrator

Confidential, MA

Responsibilities:

• Developed custom approval process using custom objects and triggers to for the vendor management system.
• Developed case management system to handle the issues for the vendors.
• Integrated Eloqua with salesforce for the leads.
• Developed force.com sites to build an e-commerce site.
• Developed visual force page using JQuery for the custom approval process to show the details and status of the vendor submission.
• Worked with custom labels, custom settings, record types, page layouts, reports, static resources, managed/un-managed packages, AJAX, jQuery, jQuery AutoComplete, Bootstrap and the standard/custom fields.
• Created new custom objects, assigned fields, designed page layouts, custom tabs, components, visual force pages, custom reports.
• Used Custom Controllers, extensions, with Apex classes to display records on VisualForce Pages.
• Configured Profiles, Roles, Users, Page Layouts, Validation Rules, Assignment Rules, Approvals, Workflows, Reports, Tasks and Events.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
• Designed, developed and deployed Apex Classes, Schedulable Classes, Email Services and Bulk Triggers by considering governor limits for various functional needs in the application
• Imported data by mapping to business objects in CRM system using Apex data loader / DBamp and Import/Export wizard.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Used SOQL/SOSL for DML operations on various standard and custom related objects
• Created the design documents such as application design documents, high level design documents and also updated Wiki for every new solution implemented.
• Interacted with the Salesforce.com premium technical support team on a regular basis to resolve the org issues.

Environment: Salesforce.com platform, Apex Language, Visualforce Pages, Data Loader, Workflow & Approvals, Email Services, Reports, Dashboards, Custom Objects, Custom Tabs, Security Controls, Salesforce Sandbox, Java Script, AngularJS, Windows XP.

Salesforce.com Developer/ Business Analyst

Confidential, Houston, TX

Responsibilities:

• Understanding SFDC CRM processes for pre-sale activities at Confidential .
• Analysing SAP CRM processes at Investools Inc. and mapping them onto Salesforce CRM platform business processes
• Intensely conducted meetings with business and technology groups at both organizations
• Developed Salesforce.com S-controls using flex builder and Action Script for new account provisioning custom workflow
• Developed Salesforce.com ETL processes using Cast Iron, Informatica, Java and Salesforce Web Services Java API.
• Business processes streamlining and processes re-engineering.
• Experience in FDD (feature driven development) as a part of agile development process.
• Providing technical architecture of the target platform, with all interfaces
• Identifying the need of third party tools, required number of licenses and users
• Prepared overall financial model for cost benefit analysis between SAP & SFDC
• Estimating migration project efforts.
• Providing the migration strategy from SAP CRM to Salesforce CRM platform in phase wise model
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Interacted with various business team members to gather the requirements and documented the requirements.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports, Dashboards
• Developed various Custom Objects, Tabs, Components and VisualForce Pages and Controllers
• Developed and configured various Custom Reports and Report Folders for different user profiles
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Created and deployed Several Reports using salesforce.com platform.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management.
• Created and used Email templates in HTML and Visualforce.
• Performed the roles of Salesforce.com Analyst/Developer and Administrator in the organization.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Interacted with the Salesforce.com premium tech support team on a regular basis.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Apex code, Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Agile, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Jr Software Developer

Confidential

Responsibilities:

• Involved in SDLC phase of requirement analysis, design and development of the web based intranet application tool using Java, Spring and Hibernate.
• Used Struts validator framework to automatically validate user input.
• Develop, implement and maintain a synchronous, AJAX based rich client for improved customer experience.
• Used J2EE design patterns like DAO, Value Object, Service Locator, MVC and Business
• Delegate.
• Created complex Stored Procedures, Triggers, Functions, Indexes, Tables, Views and other T-SQL code and SQL joins for applications.
• Created SQL Server Reports using SSRS 2008.
• Identified the Data Source and defined them to build the Data Source Views.
• Developed/Customized Java Server Pages (JSP) for Customer User Interface (UI).
• Developed web tier using Struts tag libraries, CSS, HTML, XML, JSP, and Servlet.
• Developed JSP custom tag libraries.
• Involved in writing test cases using JUnit.
• Developed the database tier using JDBC 2.0.

Environment: Java 1.5, JSP, Struts, Spring, Hibernate, Servlets 2.5, JDBC 2.0, Oracle 9i, AJAX, CSS, CVS, JSP, HTML, Web Sphere 7.0, Apache Axis, JUnit, Design patterns, Web Services.