TECHNICAL SKILLS:

• Salesforce.com & Chatter
• CoStar
• Data.com
• NetSuite
• SAP
• Crystal Reports
• Image Now and Microsoft Office 2010 (Advanced Word
• Excel
• Outlook & PowerPoint)
• Travel Click
• CoStar
• Basware
• WebEx
• Goto Meetings/Webinars
• PeopleSoft
• & ROCS. Customer service and retail.

PROFESSIONAL EXPERIENCE:

Confidential, Rockville, MD

Regional Sales Specialist

Responsibilities:

• Reported to the SVP of the Sales Performance Team, and assisted additional executive leadership
• Supported the development, implementation, growth strategy, expected behavior and execution of the sales operations and processes
• Assistant leader in the Salesforce integration project for the company
• Head Chatter Moderator defining the behaviors for users and engaging them in the community
• Main SFDC Administrator, assisting users with navigating and operating the system
• Organized and executed local sales training activities and team meetings
• Developed best practice guides and step by step presentations for end users on navigating and operating Salesforce
• Created operational sales reports for executives and stake holders
• Attended webinars for Strategic Account Management Association (SAMA)
• Successfully formulated and deployed an internal document knowledge center in SFDC
• Updated and developed content for web sites, shared drives, and client management tools upholding the core values and brand of the company
• Conducts web based market and client research in support of new business development activities
• Educated sales members individually on how to manage their opportunities through the selling process
• Collaborated with Strategic Account Managers and Enterprise Sales to discuss proactive methods for account implementation and management
• Managed and maintained the channel partner accounts and provided logistic and technological guidance to the Channel account managers.
• Maintained competitor files tracking activity which included their lines of business, vertical markets, and key engagement buying groups
• Communicated market information through business teams, SFDC input, and/or other approved channels
• Provided support in the onboarding process for new team members
• Board member of the Integration Advisory Groups
• Managed administrative account issues in partnership with VP’s of Enterprise Sales
• Succeeded the administration of target accounts and selling regions

Confidential, Rockville, MD

Sales Executive Assistant (Temporary)

Responsibilities:

• Reported to the Vice President of Global Sales and his direct reports
• Provided executive administrative support to the entire Global Sales department
• Assisted the inside sales team with client inquiries and solutions
• First POC for department in regards to phone, email, and in person
• Provided customer service directly to the client
• Managed VPs complex calendar, scheduled appointments, and sought out any conflicts
• Scheduled and organized meetings, lunches, dinners, offsite events and all logistic aspects
• Managed domestic and international telephone conferences via Webex
• Secured travel arrangements and proactively sought out any conflicts that would interfere and provided solutions
• Followed budget procedures when incurring department expenses
• Complex expense reports and charge back credits to the respective hotels
• Composed and sent confidential correspondence, reports, presentations, and other documents on behalf of VP and department
• Prepared training schedules for new department hires and introductory meetings with key members of the company
• Implement company policies to new hires
• Project management on Travel Click Agency 360 by monitoring, gathering and keeping hotel data, follow ups, and aggregate deliverables
• Coordinated regional sales initiatives
• Assisted in employee reviews and performance reports
• Managed the day to day operation of the office and the department
• Created and managed a filing system, contacts, and passwords for databases and platforms
• Prepared PowerPoint presentations for sales meetings
• Coded all invoices and gathered supporting documents and signatures
• Managed and restructured the Sales main email inbox for the department and directed requests to the correct directors to provide customer solutions
• Worked with the legal department on terms and conditions for promotional hotels stays and vacations vouchers
• Compiled a bi weekly report for the SVP that included new high level sales productivity
• Excel workbooks that included extensive regional sales data
• Engaged externally and internally with customers via Salesforce and Chatter community

Confidential, Bethesda, MD

Sales Executive Assistant

Responsibilities:

• Reported directly to the Vice President of Sales
• Calendar Management for the VP
• Provided administrative assistance to the entire sales department
• Answered main Sales phone line
• Send out emails on behalf of VP
• Contracts administrator
• Renewed existing business and executed new business
• Managed enterprise accounts
• Assisted in proposing maintenance agreements to clients
• Check request submittals and prepared expense reports
• Proofread outgoing correspondence for the VP
• Used SFDC to pull sales reports and relay data to internal staff
• Trained new hires on sales processes and developed their training schedules and coordinated introductory meetings with key members of the company
• Renewed Business Contractors licenses for the Vice President
• Prepared and submitted budget increase renewal letters to clients
• Prepared marketing materials for potential clients
• Ordered office supplies for department with in the budget
• Conducted proposal writing and executed RFP'S and RFQ's
• Used SFDC daily to access data regarding sales and operations
• Managed the internal electric filing system for the
• Qualified leads and assigned prospect to the Business Developer
• Input Ops opportunities in SFDC and closed Won

Confidential, Gaithersburg, MD

Office Manager/Executive Assistant

Responsibilities:

• Reported directly under the CEO
• Managed payroll and time and expense
• Scheduled meetings and managed calendars
• Assisted CEO with special projects