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Regional Sales Specialist Resume

Rockville, MD

TECHNICAL SKILLS:

  • Salesforce.com & Chatter
  • CoStar
  • Data.com
  • NetSuite
  • SAP
  • Crystal Reports
  • Image Now and Microsoft Office 2010 (Advanced Word
  • Excel
  • Outlook & PowerPoint)
  • Travel Click
  • CoStar
  • Basware
  • WebEx
  • Goto Meetings/Webinars
  • PeopleSoft
  • & ROCS. Customer service and retail.

PROFESSIONAL EXPERIENCE:

Confidential, Rockville, MD

Regional Sales Specialist

Responsibilities:

  • Reported to the SVP of the Sales Performance Team, and assisted additional executive leadership
  • Supported the development, implementation, growth strategy, expected behavior and execution of the sales operations and processes
  • Assistant leader in the Salesforce integration project for the company
  • Head Chatter Moderator defining the behaviors for users and engaging them in the community
  • Main SFDC Administrator, assisting users with navigating and operating the system
  • Organized and executed local sales training activities and team meetings
  • Developed best practice guides and step by step presentations for end users on navigating and operating Salesforce
  • Created operational sales reports for executives and stake holders
  • Attended webinars for Strategic Account Management Association (SAMA)
  • Successfully formulated and deployed an internal document knowledge center in SFDC
  • Updated and developed content for web sites, shared drives, and client management tools upholding the core values and brand of the company
  • Conducts web based market and client research in support of new business development activities
  • Educated sales members individually on how to manage their opportunities through the selling process
  • Collaborated with Strategic Account Managers and Enterprise Sales to discuss proactive methods for account implementation and management
  • Managed and maintained the channel partner accounts and provided logistic and technological guidance to the Channel account managers.
  • Maintained competitor files tracking activity which included their lines of business, vertical markets, and key engagement buying groups
  • Communicated market information through business teams, SFDC input, and/or other approved channels
  • Provided support in the onboarding process for new team members
  • Board member of the Integration Advisory Groups
  • Managed administrative account issues in partnership with VP’s of Enterprise Sales
  • Succeeded the administration of target accounts and selling regions

Confidential, Rockville, MD

Sales Executive Assistant (Temporary)

Responsibilities:

  • Reported to the Vice President of Global Sales and his direct reports
  • Provided executive administrative support to the entire Global Sales department
  • Assisted the inside sales team with client inquiries and solutions
  • First POC for department in regards to phone, email, and in person
  • Provided customer service directly to the client
  • Managed VPs complex calendar, scheduled appointments, and sought out any conflicts
  • Scheduled and organized meetings, lunches, dinners, offsite events and all logistic aspects
  • Managed domestic and international telephone conferences via Webex
  • Secured travel arrangements and proactively sought out any conflicts that would interfere and provided solutions
  • Followed budget procedures when incurring department expenses
  • Complex expense reports and charge back credits to the respective hotels
  • Composed and sent confidential correspondence, reports, presentations, and other documents on behalf of VP and department
  • Prepared training schedules for new department hires and introductory meetings with key members of the company
  • Implement company policies to new hires
  • Project management on Travel Click Agency 360 by monitoring, gathering and keeping hotel data, follow ups, and aggregate deliverables
  • Coordinated regional sales initiatives
  • Assisted in employee reviews and performance reports
  • Managed the day to day operation of the office and the department
  • Created and managed a filing system, contacts, and passwords for databases and platforms
  • Prepared PowerPoint presentations for sales meetings
  • Coded all invoices and gathered supporting documents and signatures
  • Managed and restructured the Sales main email inbox for the department and directed requests to the correct directors to provide customer solutions
  • Worked with the legal department on terms and conditions for promotional hotels stays and vacations vouchers
  • Compiled a bi weekly report for the SVP that included new high level sales productivity
  • Excel workbooks that included extensive regional sales data
  • Engaged externally and internally with customers via Salesforce and Chatter community

Confidential, Bethesda, MD

Sales Executive Assistant

Responsibilities:

  • Reported directly to the Vice President of Sales
  • Calendar Management for the VP
  • Provided administrative assistance to the entire sales department
  • Answered main Sales phone line
  • Send out emails on behalf of VP
  • Contracts administrator
  • Renewed existing business and executed new business
  • Managed enterprise accounts
  • Assisted in proposing maintenance agreements to clients
  • Check request submittals and prepared expense reports
  • Proofread outgoing correspondence for the VP
  • Used SFDC to pull sales reports and relay data to internal staff
  • Trained new hires on sales processes and developed their training schedules and coordinated introductory meetings with key members of the company
  • Renewed Business Contractors licenses for the Vice President
  • Prepared and submitted budget increase renewal letters to clients
  • Prepared marketing materials for potential clients
  • Ordered office supplies for department with in the budget
  • Conducted proposal writing and executed RFP'S and RFQ's
  • Used SFDC daily to access data regarding sales and operations
  • Managed the internal electric filing system for the
  • Qualified leads and assigned prospect to the Business Developer
  • Input Ops opportunities in SFDC and closed Won

Confidential, Gaithersburg, MD

Office Manager/Executive Assistant

Responsibilities:

  • Reported directly under the CEO
  • Managed payroll and time and expense
  • Scheduled meetings and managed calendars
  • Assisted CEO with special projects

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