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Salesforce.com Developer Resume

Washington, DC

PROFESSIONAL SUMMARY:

  • Over 6 years of IT experience with 4+ years of experience in the Salesforce.com CRM Platform both as Administrator and Developer.
  • Highly Proficient with Sales Cloud, Service Cloud, Force.com, Web Service, Chatter, Call Center, Community Portal, Knowledge One, and App - exchange on Sales force.
  • Designed junction objects and implemented various advanced fields like Picklist, Controller/dependent Picklist, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, Security levels, Sharing rules and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
  • Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Reports, Analytic Snapshots, Dashboards, Tasks and Events.
  • Experience in SFDC development in implementing Apex classes, Test classes, Triggers, Visual Force pages, Standard Controllers, Force.com IDE, SOSL, SOQL.
  • Extensive experience on Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governor Limits.
  • Competent in salesforce.com - Import wizard, Apex Data Loader, Excel Connector, VLOOKUP and other integration tools to perform DML operation using CSV files.
  • Expertise in salesforce.com platform by designing the required entities like custom objects, creating the relationships/junction objects like Master-Child, lookups, Entity Relationship data model, Roll-up summary, Pages, Classes, S-controls and Interfaces.
  • In-depth experience with business CRM processes like Lead Management, Pipeline Management, Case and Account Management, Forecasting and Campaign Management.
  • Proficient in Data Integration and ETL TOOLS from Traditional Applications to Sales Force Using REST/SOAP API, Cast Iron, Informatica on Demand.
  • Proficiency in working with salesforce.com sandbox and production environments, also with Eclipse IDE Force.com, ANT migration tool Plug-in for writing Business logic in Apex programming language.
  • Experienced in Conga Mail Merge, Conga Composer, Conga Conductor and in creating Conga Template and Quick Merge Links.
  • Integrated using SOAP based web services by generating the necessary stubs from the WSDL files for extracting the data.
  • Worked with exceptional handling and displaying custom error messages for effective end user interactive experience using visual force pages.
  • Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, REST.
  • Interact with Business Analysts to design better test plan and strategies based on the requirements of the business.

TECHNICAL SKILLS:

Salesforce.com: Visual force pages, Apex Programming, Custom objects, Validation rules, workflow rules, formula fields, Integration, Cast Iron, Migration, Page Layouts, VLOOKUP, Apex data loader, web services, SOQL, Community Portal, SOSL, Force.com, Web Services, Email template, App exchange, sales force.com force.com IDE.

Tools and Technologies: Informatica on Demand, Varicent, Cast Iron, Mercury Test Director, Visio, MS Project, Data loader

Programming languages : Java, Java Script, jQuery, DL/SQL

Web Technologies : Java script XML, HTML5, XHTML, Coveo, AJAX

Data Base : My SQL, SQL Server 2008/05/2000 , DB2

Operating systems : Windows 7/XP/00/NT, UNIX

PROFESSIONAL EXPERIENCE:

SalesForce.com Developer

Confidential, Washington, DC

Responsibilities:

  • Created custom objects, Visual Force pages, triggers, validation rules by using Apex as per Customer requirement.
  • Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Opportunities, Quotes, Cases, Orders, Products, Price books, Territories, Chatter, Reports and Dashboards.
  • Created custom application for Configure Primary Quote and Order Management (CPQ/OM).
  • Refracted the Work Item Logic in Consulting Application and wrote test classes for functional testing and code coverage.
  • Worked on Maintenance Stuff for the Client connect Application (Lead Management) and in converting Notes Application to force.com applications.
  • Worked as Deployment Lead for all Production Deployment at the end of Iteration.
  • Designed, and developed the Record Types, Report Types, Formula fields, Page layouts, workflow rules, tasks, Field Updates, emails and alerts to track customer related tasks and activities.
  • Integrated using SOAP based web services by generating the necessary stubs from the WSDL files for extracting the data from the homegrown applications by using the homegrown web services.
  • Developed integration between Cvent and Salesforce using IBM WebSphere Cast Iron. Oracle Data base was used as Integration layer to stage the data from Cvent.
  • Integrated with People Soft web services (People Soft Integration Broker) using salesforce web service callouts and used the Proxy server as Integration Layer. Tested the web services using SOAP UI.
  • Created custom controllers implementing complex code for Sales Force, VF pages.
  • Wrote SOQL, SOSL and SQL statements within custom controllers, extensions and triggers.
  • Used the Debug Log and System Log Console to catch exceptions.
  • Worked with exceptional handling and displaying custom error message for effective end user interactive experience using visual force pages.
  • Created custom components to be used in Visualforce pages and Visualforce email templates.
  • Wrote Test Classes for every written code using Assertions which helps for code coverage and Functional Testing.
  • Created Ajax Components for building custom animations required in Visualforce pages using different scripting codes like CSS etc.
  • Worked on Bulk Triggers, Nested Queries and Future methods by calling it from triggers.
  • Wrote batch classes, which can be invoked programmatically at runtime using APEX.
  • Created Custom settings for implementing complex Apex code and VF pages instead of using hard coded strings.

Environment: Force.com IDE, Custom objects, Triggers, Batch Jobs, Validation Rules, Formula Fields, Data Loader, Reports and Dashboards, SQL Server 2008, Workflow & Approvals, Apex Classes, Conga App Extremes and Visualforce Pages.

Salesforce.com Developer

Confidential, Philadelphia, PA

Responsibilities:

  • Involved in various activities of the project, like information gathering, analyzing the information, and documenting the functional and non-functional requirements.
  • Configured the User permissions based on the organizational hierarchy.
  • Created custom objects, Visual Force pages, triggers, validation rules by using Apex as per Customer requirement.
  • Developed various Tabs, Components and Visual Force Pages and Controllers.
  • Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards, and integrating Salesforce.com with Google apps like mail, calendar, docs and sites.
  • Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
  • Manage customers with profiles, permission sets, roles, and sharing rules in customer portal.
  • Configured the settings and communication templates, and granted high volume portal users to objects in customer portal.
  • Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Salesforce.com, checking for the correctness of the data.
  • Designed Reusable objects that can used enterprise wide for many applications.
  • Integrated using SOAP based web services by generating the necessary stubs from the WSDL files for extracting the data from the homegrown applications by using the homegrown web services.
  • Created custom controllers implementing complex code for Sales Force, VF pages, also integrating force.com application on mobile platform like I-phone, Blackberry and Android.
  • Performed unit testing for every written code and always wrote test methods with code coverage of 75% minimum.
  • Prepare documentations like Testing Progress, Test coverage and providing status to Project Manager.
  • Used field level security along with page layout to manage the visibility and accessibility of fields for different profiles.

Environment: Apex Data Loader, Web Service, Apex Classes, Agile, jQuery, .NET, SOAP, Visual Force Pages, Sandbox, Sales Cloud, Veeva, Siebel, Service Cloud, BMI, HTML, App Exchange, Cast Iron, Oracle, MS Office, Visual workflows, JavaScript, Salesforce Chatter, COBOL, PowerBuilder, SAP.

Salesforce.com Developer

Confidential

Responsibilities:
  • Responsible for various Salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards.
  • Implemented Web-to-lead to track and solve leads from the company website.
  • Created different workflow rules and Approvals for various campaign processes.
  • Designed, and developed the Custom objects, validation rules, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application.
  • Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
  • Integrated with PeopleSoft FT at the back end with Salesforce as User Interface and it is a bi-directional integration using Informatica on demand.
  • Created and deployed Several Reports using salesforce.com platform.
  • Installed Salesforce AppExchange Apps, configured and maintained user security permissions in compliance with organizational needs.
  • Developed and configured various Reports for different user profiles based on the need in the organization.
  • Used the sandbox for testing and deployed it to production.

Environment: Force.com IDE, Custom objects, Triggers, Batch Jobs, Validation Rules, Formula Fields, Data Loader, Reports and Dashboards, SQL Server 2008, Workflow & Approvals, Apex Classes, Conga App Extremes and Visualforce Pages.

Jr Salesforce.com Developer/Administrator

Confidential

Responsibilities:
  • Performed the role of Salesforce Administrator and Developer.
  • Gathered requirements and developing client-specific solutions by understanding customer’s business and technical environment.
  • Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Created Custom Profiles, Public Groups and Roles to distribute user rights and functionality.
  • Designed, and developed the Custom objects, Formula fields, validation rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application.
  • Developed design document for data loader based integration.
  • Designed, developed and deployed Apex Classes, Triggers, packages for various functional needs in the application.
  • Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
  • Designed the Custom Visual Force pages for Lead conversion, merging duplicates.
  • Integrated with external system using Web Services Callouts for cleansing the Address and save the data in the pages of salesforce.com.
  • Integrated the SOAP and Rest based Web Services for extracting the data from external systems to display in the pages of Salesforce.com.
  • Provided support ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow and triggers.
  • Developed and configured various Reports for different user profiles based on the need in the organization.
  • Used the Force.com IDE for testing and migrated the code to the deployment instance after testing.

Environment: Force.com IDE, Apex Classes, Apex Triggers, Visual Force pages, Validation Rules, Formula Fields, Data Loader, Reports and Dashboards, Workflow & Approvals, Web Services.

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