SUMMARY:

• 5 years of experience in Salesforce.com CRM Platform as Developer/Administrator.
• Knowledge in Salesforce Administration and Customization, Data Validation, Sales, Marketing, Customer Service and Support Development team.
• Hands on working experience in Role Hierarchy, Custom Profiles and public Groups creation and user management.
• Experience in analyzing organization processes, converting business workflows into exact Salesforce.com workflows and configuring Salesforce.com to meet business requirements.
• Worked on the designing of custom objects, custom fields, role based page layouts, custom reports, Report folders, report extractions to various formats.
• Experience in SalesForce.com Apex Classes, Apex triggers Integration, Visual force, Force.com API.
• Experience in Salesforce.com CRM integration, developing and deploying custom integration solutions
• Experience in Creating Roles, Profiles, Email Templates, Page Layouts, Workflows, Workflow Actions and Approval Process.
• Excellent Leadership and Interpersonal skills, Team player with ability to work effectively with all levels of organization and individually.
• Proficient in security and sharing rules at object, field, and record level for different users at different levels of organization. 
• Have performed page layout customization, page layout assignment based on profiles and created custom links based on user requirement.
• Proficient in Data Migration from Traditional Applications to Salesforce using Data Loader.
• Experienced in implementing Sales/Service Cloud and Custom Application Development.
• Experience in working with Force.com Plug - in for writing Classes, Triggers, SOQL, SOSL, Components using Apex Language.
• Worked on the designing of Visual Force Pages and various other components as per the client and application necessities
• Good understanding of Salesforce.com Governor Limits with an ability to optimize codes to acknowledge those limits.

TECHNICAL SKILLS:

Web Technologies: HTML, XML, JavaScript

Languages/Scripting Languages:  C,  Java, HTML

Operating Systems: Windows 2003/2008/XP/Vista/7,8.0,8.1, UNIX, LINUX, MAC OS X

Databases: SQL Server 2005/2008/2012 , MySQL, Oracle 9i/10g

PROFESSIONAL EXPERIENCE:

Salesforce Developer

Confidential, Columbia, MD

• Interacted with various business user groups for gathering the requirements for Salesforce implementation and worked on documentation.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visualforce pages as user interface.
• Developed Apex classes, Apex components and Apex triggers for various functional needs in the application.
• Worked with various salesforce.com standard objects such as Accounts, Contacts, Case, Products, and Opportunities.
• Created new custom objects and relationships between objects to better suit the organization's business needs.
• Used SOQL & SOSL for data fetching and manipulation needs of the application using platform database objects.
• Used Picklists, Dependent Picklists, and Record Types to enforce data quality.
• Wrote SOQL queries and test cases and obtained more than 92% code coverage.
• Deployed the code from sandbox to production and was part of release activities and UAT.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Used field level security along with page layouts to manage access to certain fields.
• Deployed Code using change set and also force.com IDE.

Salesforce Developer

Confidential, Edina, MN

• Developed and deployed Salesforce.com Unlimited edition in Sales Cloud Platform.
• Interacted with various business user groups for gathering the requirements for Salesforce implementation and worked on documentation.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visualforce pages as user interface.
• Developed Visualforce Pages, Apex classes, Apex components and Apex triggers for various functional needs in the application.
• Worked with various salesforce.com standard objects such as Accounts, Contacts, Case, Products, and Opportunities.
• Created new custom objects and relationships between objects to better suit the organization's business needs.
• Used SOQL & SOSL for data fetching and manipulation needs of the application using platform database objects.
• Used Picklists, Dependent Picklists, and Record Types to enforce data quality.
• Expertise in Reporting and Customizing the Dashboard and Schedule Refreshing Dashboard
• Developed Cascading Style Sheets (CSS) for creating effects in Visualforce pages.
• Worked in Agile environment, as of solving the issues within deadlines.
• Created email templates and inbound emails using visual force for clients and customers.
• Wrote SOQL queries and test cases and obtained more than 92% code coverage.
• Deployed the code from sandbox to production and was part of release activities and UAT.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Used field level security along with page layouts to manage access to certain fields.
• Deployed Code using change set and also force.com IDE.

Environment: Force.com Platform, Salesforce Unlimited Edition, Custom/Standard Objects, Custom Tabs, Page Layouts, Force.com, SOQL/SOSL Queries, Workflow & Approvals, Visualforce Page, Controllers, Reports, SalesForce.com sandbox data load, Email Services, Security Controls, HTML, Java Script, CSS.

Salesforce Developer/Administrator

Confidential, KS

• Worked on Salesforce.com customizations using Apex (classes, triggers) and Visualforce.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed Apex classes on Force.com platform to customize application according to functional needs. • Developed Visualforce Pages to customize the view and functionality of the Knowledge Articles that were required by the Organization.
• Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards.
• Customized page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Developed Workflow Rules, Time-Dependent Workflow Actions, Email Alerts and Field Updates.
• Created and maintained User Roles, Security, and Profiles that was required for the Salesforce Knowledge implementation.
• Developed Cast Iron orchestrations that are used to synchronize data between Salesforce.com and web service endpoints.
• Implemented and Consumed Knowledge Base Dashboards & Reports AppExchange for providing Reports and Dashboards that monitors the Knowledge Base.
• Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.
• Involved in migrating the data from Oracle database to Salesforce application using Apex Data Loader.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.

Environment: Salesforce.com, Apex Classes, Triggers, Controllers, Visualforce, Force.com, SOSL, SOQL, Sales Cloud, Service Cloud, Page layout, custom links, Roles, Cast Iron, Data Loader, Dashboard.