PROFESSIONAL SUMMARY:

• Over 9 Years of Successful Experience in IT industry with 5 years in Salesforce.com Development and Administration.
• Certified Salesforce.com Administrator and Developer with good knowledge of Apex programming language in creating custom Objects, custom Tabs, Triggers, Bulk Triggers, Apex Classes, Force.com API, Standard Controllers, Custom Controllers and Controller Extensions.
• Experienced in all phases of Salesforce Software Development Life Cycle (SDLC) and project life cycle processes of analysis, design, development, testing, integration, implementation and maintenance.
• Extensive experience in SFDC administrative tasks like creating Profiles, Roles, Users, Page Layouts, Validation Rules, Custom Objects, Custom Fields, Customizing Page Layouts, e - mail services, Workflow Alerts & Actions, Reports, Dashboards, Approvals and Tasks.
• Proficiency in data migration and integration using data loader and hands on experience in using ETL tools for handling large data volumes.
• Experience with tools like Apex Data Loader, Eclipse IDE and Force.com IDE.
• Experience in Sales cloud, Service cloud, Marketing cloud, Partner portal and Customer portal.
• Designed junction objects and implemented various advanced fields like Picklist, Controller/dependent picklist Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, sharing rules and Approval Processes for automated alerts, field updates, and Email generation per application requirements.
• Created test scenarios on Sandbox environment and migrated code for deployment upon successful testing.
• Performed automated testing with selenium as a part of continuous integration build infrastructure.
• Created Pages which can Callout using an API, by either GET or POST methods and deserializing the JSON.
• Experienced in various Page Layouts, Record Types and in the configuration of Permissions based on the Organization hierarchy requirements.
• Performed Integration services with SQL and salesforce.
• Developed Visual force pages, Visual flow and Custom Objects using Apex Programming on Force.com Platform.
• Worked extensively on various SFDC standard objects like Accounts, Contacts, Opportunities, Leads, Campaigns, Cases and Solutions.
• Excellent understanding of Org hierarchy, Roles, Profiles, Users, object level security, field level security, record level security and sharing rules.
• Strong knowledge of Agile, waterfall methodologies.
• Worked with team members for full-cycle projects, such as developers, to complete consulting projects on time, and deliver outstanding consulting services to salesforce.com clients and Worked on creating and maintaining various profiles and feeds on SFDC Chatter Plus.
• Developed front-end pages using HTML, Angular JS, React.
• Hands on Outbound messaging, sending SOAP message to an external service, in a separate WSDL.
• Performed various Integration services with Jitterbit, ETL tools for synchronizing contacts.

TECHNICAL SKILLS:

Tools: Force.com IDE, Salesforce Explorer, Data loader, Apex explorer, Workbench, Snapshot, Python IDE, Microsoft Visual Studio, Selenium, QA testing, JIRA, Heroku, ESB, Jenkins,mulesoft.

SFDC Environment: Apex language, Triggers, classes, Web Services, SOQL, SOSL, visual force Pages, APEX Components & Controllers, AJAX, Workflow & Approvals, Dashboards, Reports, Analytic Snapshots, Custom Objects, REST, SOAP, METADATA API s, CI/CD, Apttus, Salesforce1.

Language: C, C++, Java, HTML, XML, SQL, VB.NET, ASP.NET, .NET Frame Work, C#, AJAX, Servlets, Java Server Faces, Java Server Pages, MySQL, Microsoft Access, Angular, React, Ember, Oracle 12c, MongoDB, Python.

Scripting Languages: Java script

DATABASE: Oracle 11g/12c, MySQL, MongoDB, MS Access 2007/2000

Operating System: Windows 2000/XP Pro/Vista, Windows Server 2000/2003/2008, IBM-AIX

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Sr. Salesforce Developer

Responsibilities:

• Implemented the requirements on Force.com platform and Force.com IDE Plug-in using Eclipse.
• Performed actions in Lightning environment.
• Created page-level actions such as chatter actions, activity actions, global actions menu and publisher layouts in lightning environment.
• Generated intelligent features such as routing top priority cases to the next available agent.
• Worked with salesforce1 mobile app, created global actions, object specific quick actions, compact layouts and navigation.
• Worked on sharing Visual force pages between Lightning and Classic.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Deployed/Deploying customizations from Sandbox to other environments using Force.com IDES.
• Working on agile scrum environment and Service (SAAS) application running in marketing Cloud Computing Environment.
• Used Data loader for migration of data, Object& Field mapping document to map source and target systems.
• Make accessible for deploying applications on Heroku with GIT, Cloud Foundry.
• Create a Heroku remote, deployed code.
• Worked on Auto response rules if customers contacted beyond the business hours.
• Configured Salesforce outlook settings to integrate Salesforce outlook connector with Outlook for creating Contacts, Tasks and Cases.
• Written Apex Test classes to meet Unit testing before migrating from Sandbox to Production environment.
• Created/Creating test scenarios on Sandbox environment and used Force.com Component Deployment Wizard for migrating data between Force.com IDE and Sandbox environment.
• Configured SAML based SSO (Single Sign-On) in salesforce by created domain for the organization.
• Developed Configurations in Salesforce for DocuSign E-Signature, a Digital Transaction Management System used to securely sign, send and manage the documents in the cloud.
• Interacted with the Salesforce.com premium tech support team on a regular basis.
• Good understanding of Governor Limits, Best practices and implemented in Apex classes, triggers and visual force pages.
• Worked in the analytics cloud for wave analytics where imported both internal and external data using data flow and display various lenses later which analyzed these lenses using VMware for data visualization graphs.
• Developed Knowledge tab as a part of a project which enables agents to find quick answers to customer queries or even refer to experts.

Environment: Saleforce.com platform, Apex, Visual Force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sales cloud, Security Controls, Sandbox data loading, Data Loader, SQL and Eclipse IDE Plug-in.

Confidential, Schaumburg, IL

Salesforce Developer

Responsibilities:

• Created page layouts, search layouts to organize fields, custom links, related lists, and other components of record pages.
• Designed and customized visual force pages using controller extensions, custom controllers and standard controllers.
• Implemented Third Party integrations by using RESTful web services.
• Created Pages which can Callout using an API, by either GET or POST methods and deserializing the JSON.
• Developed Apex triggers, classes to achieve user’s desired functionality and have written the dependent test classes.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects.
• Used it to read, extract and load data from comma separated values (CSV) files.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Developed and configured Dashboards, Reports and Report Folders for different user profiles based on the need in the organization.
• Customized page layouts for Opportunity, Contacts and Accounts depending upon user roles and groups.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Worked on Jenkins automation using Java.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visual force pages to develop custom business logic.
• Experience with Financial Force and Salesforce Communities.
• Developed Visual Force Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
• Implemented Security Settings and configured profiles and permission sets.
• Worked on Jitterbit to make the wizard based interfaces to map data and organize complex data and processes like customer invoice, reconcile invoices across systems.
• Experienced working in service cloud, supporting cases, developed workflows and triggers for automated case resolutions.

Environment: Saleforce.com platform, Apex, Visual Force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sales cloud, Security Controls, Sandbox data loading, Data Loader, SQL and Eclipse IDE Plug-in.

Confidential, Pittsburg, PA

Salesforce Developer/Admin

Responsibilities:

• Performed in-depth analysis of business practices and provided recommendations on ways to improve the processes.
• Designed and developed Use Cases, Workflow Diagrams, RACI charts and Project Schedule diagrams using MS Visio.
• Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level Security and configured their sharing settings.
• Worked on Sales cloud and service cloud.
• Performed Integration services with SQL and salesforce.
• Integrated services with Oracle Eloqua for data synchronization, Oracle EBS 11i environment for synchronizing contacts.
• Experience working with Case Management, captured cases from the company's website and customer emails.
• Created case sharing model and assigned cases to users per role hierarchy.
• Escalated cases, according to the case priority.
• Worked on Auto response rules if customers contacted beyond the business hours.
• Created Case Queues which automatically assign cases to a specific user or group of users based on predefined criteria
• Worked on Record Types, Validation Rules, Triggers and Page Layouts.
• Planned and conducted requirements elicitation meetings with the business to collect functional and non-functional requirements relating to client's Salesforce technology enhancement and initiatives.
• Created workflow rules and defined related tasks, time triggered tasks, email alert, filed updates to implement business logic.
• Created a sync of contacts, email alerts, events and tasks between Salesforce to Outlook and Outlook to Salesforce successfully.
• Created Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects.
• Worked on various AppExchange products according to the needs of the organization.
• Outlined the organization hierarchy and created profiles, roles accordingly in Salesforce and also worked on visibility and security settings around them as required by the business.
• Involved in mapping the fields between the current reporting system and Salesforce using data loader thereby performing import and export operations to load customer data and other master data using data loader.
• Analyzed different business reports and guided the team on deployment and customization of those reports in Salesforce.
• Worked on designing different custom dashboards for various user groups based on their business functionalities and needs.

Environment: Saleforce.com platform, Record types, Reports, Dashboards, Email, MS Visio, MS Project, Triggers, Sharing Rules, MS Word, PowerPoint, Excel, Validation Rules, Messaging, Dashboards, Standard and Custom Objects.

Confidential, Boston, MA

Salesforce Developer/ Admin

Responsibilities:

• Gathering requirements after interacting with users to have better results, also documenting the complex requirements.
• Analyzed change requests for existing applications and projects implementing new applications and creating process models, specifications, diagrams and charts to provide direction to the project teams.
• Experienced in designing, developing and data modeling of the application and ensured that they are within the Salesforce governor limits.
• Created custom objects, custom Fields, Validation Rules, and formula fields.
• Developed reports, dashboards, and processes to continuously monitor data quality and integrity.
• Integrated Web-to - Lead, Email-to-Case, Web-to- Case functions in Visual Workflow.
• Developed Apex triggers using Bulk API and designed the Apex classes and methods in Apex Programming language to achieve custom functionality
• Deployed the components in the metadata API using change sets in Sandbox Environment
• Imported Comma Separated Values (CSV) files using the data loader and built reports (summary, tabular and matrix reports) and configured reports in report folders based on the data
• Involved in Data mapping specifications to create and execute detailed system test plans.
• The data mapping specifies what data will be extracted from an internal data warehouse, transformed and sent to salesforce.com entity.
• Maintain and track configuration across multiple Salesforce environments.
• Served as a change agent with management to identify/remove unused profiles and custom coding dependency.
• Deploy using a Force.com IDE for sandbox to production environments.
• Created technical design document and functional design documents as per business requirement.
• Developed a new schema to better satisfy the needs of the users.
• Assisted with the Salesforce enterprise edition contract renewal negotiations and obtained a discount that enabled the company to upgrade to the unlimited edition at no additional cost.

Environment: Apex Language, Visual force pages, Triggers, Apex Data Loader, Workflow, Reports and Dashboards, Approval Process, Security Settings.

Confidential

Java/UI Developer

Responsibilities:

• Actively involved in all the phases of SDLC including Requirements gathering and analysis.
• Worked with python to integrate it with a database.
• Developed an API using Java, EJB 2.0 (Session Beans), WebLogic App Server 7.0, ANT technologies.
• Implemented JUNIT ensuring application integrity.
• Implemented Server Side RESTful web services to grant access to our application by external vendors
• Worked with NoSQL database to replicate and designing schema tables based on the requirement
• Worked on migrating J2EE web based application which runs on Oracle 9i server.
• Scraping the data from the web page to create visualizations.
• Worked on migrating J2EE web based application which runs on Oracle 9i server.
• Responsible in writing, Data Access codes using JDBC and Oracle database as backend as a model.
• Responsible for development of various GUI Screens using ASP .NET, HTML.
• Responsible for Coding using JSP, Java Servlets, Struts and XML.
• Responsible for Testing - unit testing & integration testing using JUNIT.
• Writing procedures and Packages for Report Generation using Oracle as Database.
• Writing code for printing of Report pages in HTML format and Microsoft Excel files.

Environment: Java/J2EE, ASP .NET, Java Script, JDBC, PL/SQL, Python, Beautiful soup, JUNIT, MS Excel.

Confidential

Java/UI Developer

Responsibilities:

• Translated visual designs into meaningful user experiences using various presentation layer technologies including HTML, JavaScript and Servlets.
• Involved in developing presentation tier as HTML, Java Server Pages using Struts MVC framework implementing Struts validator, Tiles and Struts Internationalization.
• Developed GUI using Applet.
• Developed Custom tags, JSP pages.
• Developed the application using Struts Framework which is based on the MVC design pattern.
• Designed the User Interface using ASP .NET in Visual Studio.
• Accountable for designing data tables along with data logics for ideal data.
• Contributed in developing both front-end and back-end services.
• Helped in maintaining existing Java applications.
• Provided validations for the application using MD5 hashing algorithm.
• Collaborated with client and assisted team in each phase of the project.
• Responded to technical problems and fixed them in time.
• Responsible for Testing - unit testing & integration testing using JUNIT.
• Writing procedures and Packages for Report Generation using Oracle as Database.

Environment: Bootstrap, ASP .NET, Visual Studio, J2EE, JDBC, Java, MVC, Java/J2EE, Java Script, JDBC, PL/SQL, JUNIT, MS Excel.