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Salesforce Developer Resume

Chicago, IL


  • Over 8.6 years of IT experience including 5.6years of experience in Salesforce.com.
  • Experience in application design, software development life cycle (SDLC), development and Implementation of various IT applications.
  • Hands on Experience in designing and developing force.com applications.
  • Experience in working on Sales Cloud as well as Service Cloud.
  • Experience in Administration, Configuration, Implementation and Support of Salesforce CRM and Salesforce applications based on Apex Language and leveraging Force.com Platform.
  • Worked on various salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns.
  • Customized page layouts, search layouts, custom links, related lists and other components on a record detail and edit pages as per the business needs.
  • Experience in developing Apex Classes, Apex Triggers & Web services.
  • Experienced on translating business process into Custom Objects and creating Look - up relationships and Master-detail relationships.
  • Experience in developing apex code with high coverage and effective testing practices.
  • Have Extensive experience in Workflow Automation (Task, Email, and Field Updates) and Approvals.
  • Worked on developing batch apex codes and apex scheduler classes.
  • Good working knowledge in querying salesforce.com database using SOQL & SOSL with Force.com Explorer and handling Apex Governor Limits.
  • Produced and consumed Restful services, SOAP/ WSDL web services for integrating with 3 rd party applications .
  • Experienced in using Bitbucket for code collaboration.
  • Make accessible for deploying applications on Heroku with GIT .
  • Experience in working on Sublime Text, Eclipse IDE with Force.com plug-in, command line interface.
  • Extensive experience working on custom fields, Picklist, Workflow Alerts and Actions, Approval Workflow, Validation Rules, Approval Processes, Custom reports and Email generation according to application requirements
  • Experience in using SOSL and SOQL for retrieving records from database.
  • Developed the view pages using HTML, JavaScript for client side development and validations and worked on Building sites and portals with CSS styling involved .
  • Expertise at administrative tasks such as User management, creating Profiles, Roles and Permission Sets, Workflow, Tasks and Events, Email notification and templates, Reports and Dashboard.
  • Ability to adapt to any environment such as working with small or large groups or independently and excellent communication skills.


Salesforce Technologies: Salesforce CRM, Salesforce, Apex Language, Apex Classes /Controllers, Apex Triggers, SOQL, SOSL, Visual force Pages / Components, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Custom Objects.

Salesforce Tools: Eclipse, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production) .

Languages: Java, C++, C# and .Net

Web Technologies: SOAP, REST, WSDL, HTML, AJAX, JavaScript, XMLDatabases: Force.com MySQL, Microsoft SQL Server, Microsoft Access.

ETL/Integration Tools: Force.com, Data loader, Force.com Workbench, Methodologies SDLC, Agile.

Platforms: Windows Linux (Fedora, RHEL), UNIX(Sun Solaris, Open Solaris) .


Confidential, Chicago, IL

Salesforce Developer


  • Designed Requirement documents and functional documents for the development team.
  • Set up Marketing Campaigns, Lead Queries, Assignment rules, Web - to-Lead and Auto-Response rules.
  • Involved in Set up and managed Salesforce Communities.
  • Implemented Visualforce pages with public-facing websites by using Force.com Sites.
  • Key role in gradual transition of company's application from Salesforce Classic to Lightning Experience.
  • Implemented Salesforce Lightning Components for small set of users within the organization.
  • Worked with Dynamic Apex to access sObjects and Fields, execute dynamic SOQL, SOSL and DML queries.
  • Worked on lightning Process Builder to consolidate existing workflow rules.
  • Developed and worked on Building sites and portals with CSS styling involved.
  • Developed the view pages using HTML, JavaScript for client side development and validations
  • Generated various reports and dashboards in lightning for Sales performance tracking.
  • Worked on translating several VisualForce pages to lightning framework.
  • Worked on REST/SOAP API to integrate data from /To other Systems.
  • Handled various support issues on day-to-day basis and update JIRA accordingly.
  • Experienced in using Bitbucket for code collaboration.
  • Proficient in Data Integration from Traditional Applications to Sales Force Using REST / SOAP API.
  • Designed and modified Approval processes and created Approval steps which used email alerts and field updates.
  • Integrated Apex with External services by making callouts that used SOAP and WSDL.
  • On call team schedule, provided user support and responded to critical issues
Environment: Salesforce .com platform, GIT and JIRA, Workflow and Approvals, Reports, Custom Objects, Tabs, Email-Services, Apex Language, Visual Force Pages, Css, Components and Controllers, Lightning Components, Web Services, JavaScript, Eclipse IDE Plug-in, Data Loader. Confidential, Bloomington, IL

Salesforce Developer/Admin


  • Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com like Accounts, Contacts, Leads, Opportunities.
  • Customized Page layouts, record types, Security & Access Controls and Communication Templates as per the organization requirements.
  • Integrated the API and Web Services for extracting the data from external systems to display in the pages of Salesforce.com using the SOAP and REST services.
  • Developed and Deployed Apex Triggers, Apex Classes and Test Methods to facilitate details capturing and updating on leads, prospects and contacts.
  • Set up Marketing Campaigns, Lead Queries, Assignment rules, Web - to-Lead and Auto-Response rules
  • Involved in Set up and managed Salesforce Communities.
  • Designed Requirement documents and functional documents for the development team.
  • Created test scenarios on Sandbox environment and used Force.com component development wizard.
  • Developed several custom reports to better assist managers and also report folders to provide report accessibility to appropriate personnel.
  • Implemented Web to Case, Email to Case functionalities to provide a better customer support to the customers.
  • Created new case records automatically by enabling triggers to process incoming service e-mail requests from customers.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Visual Force Components & Controllers, SOAP API, Email Services, App Exchange Data Loader, Import Wizard, Data Migration, Dynamic Document Packages.

Confidential, Virginia Beach, VA

Salesforce Admin/Developer


  • Responsible for coordinating the change management process including estimating change requests, analyzing business and technical impact.
  • Worked in Agile methodology framework in a Sales Cloud application.
  • Collaborated with the QA team to develop the test plan, test conditions and test cases to be used in testing based on business requirements.
  • Created the Business and Functional Requirements and conducted walkthrough's with the developers.
  • Worked on Data synchronization between SQL data base and Salesforce using Informatica Cloud.
  • Worked on SAP integration with Salesforce using Informatica cloud.
  • Extracted data from Data Warehousing through Informatica for report generation.
  • Update the business rules, business logic and data definition rules to reflect the current data passed to the downstream systems/applications.
  • Involved in user account creation, Roles & Profile creation, user group creation.
  • Developed several custom objects, tabs, workflows & assignment rules..
  • Involved in migrating the data from external legacy systems into Salesforce.com using Apex Data Loader & CSV files.
  • Involved in App Exchange planning process to place product into public sharing directory.
  • Created Use cases, activity report, logical components and deployment views to extract business process flows and workflows involved in the project.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Data Loader, Workflow & Approvals, Reports, Custom Objects


Programmer Analyst


  • Developed running prototype model with HTML, CSS, Java Script, JSPand amended on requirement change.
  • Participate in Requirement Gathering with Business Analyst.
  • Member of Change Control Board.
  • Production IR (Bugs) Analysis, Fixing, Tracking and coordinating.
  • An integral part of the IR resolution processes as a Client interface, dashboard updates to GE IT.
  • Providing efforts for Development of the Change Control
  • Automated regression testing with Win Runner.
  • Well conversant with Test Director - another great tool used for Application Testing.
  • During on-site tenure co-ordinate between offshore development team, client and other teams.

Environment: JAVA, JSP, JavaScript, CSS, HTML, XML, Oracle 8i.

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