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Sr. Salesforce Developer Resume

San Antonio, TX

SUMMARY:

  • 6+ years of IT experience in Salesforce Configuration, Customization, Integration and Support of Salesforce.com platform both as Sr. Developer and Administrator.
  • Participate in all Phase of Software Development Life Cycle (SDLC) and Agile methodologies with expertise in Requirement Gathering, Analysis, Designing, Development and Testing.
  • Worked with various CRM applications like SalesForce.com, Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud and Chatter.
  • Hands on experience in developing Lightning pages using Salesforce Lightning Design system (SLDS). Delivering process enhancements through automations including Workflow Rules, Approval Process, Process Builder, Flows, Email Templates (HTML & Visual Force Templates), Roles, Profile, Permission Sets, OWD, Sharing Rules and Escalation Rules.
  • In - Depth knowledge on Lead management, Case Management, web-to-Lead, web-to-Case and Email-to-Case.
  • Strong Salesforce development experience with Apex Classes, Apex triggers, Batch Apex, Controller Classes, Visualforce Pages and integrating with external source by developing SOAP, Rest web services.
  • Have good working knowledge in querying Salesforce.com database using SOQL, SOSL & DML queries using Force.Com Explorer.
  • Experience performing data migration from Legacy System using Data Loader, Work Bench & Import Wizard.
  • Hands on experience in handling Eclipse IDE with Force.com Plug-in environment to build salesforce.com applications using Apex programming Language.
  • Developed Apex classes along with Enable Aura to make them available to Lightning components.
  • Experience in working with Debug Apex Scripts using Debug Logs and System Log console to Exceptions and execute Governor Limits.
  • Experience in Installing AppExchange Applications and integrating them with Salesforce, Informatica on Demand using Force.com plug-in & Eclipse IDE.
  • Experience in Deployment from Sandbox to Production using Deployment tools like Force.com IDE, Force.com Migration Tool and Change Sets.
  • Experience in providing functional and technical support to peer Team members.
  • A Quick learner to new concepts like Salesforce Lightning and also Salesforce Mobile Application and implemented them in the project.

TECHNICAL SKILLS:

Salesforce Technology: Salesforce Lightning, Sales Cloud, Service Cloud, Apex Language, Apex Classes/Controller, Apex Trigger, Apex Web Service, Visual Force Page, SOQL, SOSL, Reports & Dashboards, Workflows & Approval processes, Salesforce security model, Custom Objects

Tools: Eclipse IDE, Apex Data loader, Work Bench, Change Set, ANT, Jamma

Operating Systems: Windows, Mac, Linux

Web: HTML, XML, CSS, SOAP, WSDL, JASON

Languages: Java Script, JQuery, APEX

PROFESSIONAL EXPERIENCE:

Confidential,San Antonio,TX

Sr. Salesforce Developer

Responsibilities:

  • Implemented the Salesforce applications using Agile SCRUM Methodology that involves the iterative development methodology. Performed OOB configuration, and complex customization to address various business requirements within the Salesforce org.
  • Used details knowledge of application features and functions to assess the scope and impact of business needs throughout analysis of completion of all enhancement specifications for each business partner and cross impacted groups.
  • Interacted with various business team members to gather and document the requirements for Salesforce interface development and documented them.
  • Design various responsive Visual force pages using Lightning Design features.
  • Created Lightning Component for Proof of Concept to show the new lightning look and feel along with the functionality.
  • Designed, developed and deployed Apex Classes, Controller Classes, Extensions, Apex triggers and Visualforce Page
  • For various functional needs in the application. Developed various Batch Apex classes and scheduled those using Apex Schedulable classes on hourly basis.
  • Strong experience in implementing Salesforce new features like Process Builder and performed actions Creating Records, Posting a chatter post, Email Alert, Invoking an Apex Class.
  • Created template, approval processes, approval page layout and defined approval actions to automate the required business process.
  • Designed and deployed the Custom objects, various formula fields, relationship fields, Record Types, page layouts validation rules, and workflow rules etc.
  • Worked on Salesforce Security model including - Roles, Profiles, Permission Sets, OWDs, Manual Sharing, and Criteria based Sharing Rules.
  • Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
  • Used Data Loader for insert, update and bulk import or export of data from Salesforce.com SObjects, used it to read, extract and load from comma separated values (CSV) files.
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs or the application using platform database objects.
  • Used Developer console’s debug Log to catch Exceptions, debug apex script, execute Governor Limits and verified test coverage before Deployment.
  • Deployed application from Sandbox to different other Sandbox as well as into Production environments using Change set, Eclipse and Force.com Migration tool.

Environment: Saleforce.com platform, Force.com, Apex Class, Apex Triggers, Visualforce, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Jamma, Agile, Web Services, WSDL, Eclipse IDE Plug-in.

Confidential,VA

Sr. Salesforce Developer

Responsibilities:
  • Analyzed standard industry practices of back office applications including underwriting, billing, policy, and claims administration with the help of Subject matter expert.
  • Involved in gathering Customer requirements from business user teams spread over Sales, Marketing and Customer service.
  • Involved in CRM process like Design, development, planning, testing and integration of Salesforce
  • Extensive experience in creating Roles, Profiles, Permission Sets, Sharing rules, Custom objects, Custom components, Page Layouts, Record Type, Assignment rule, Workflow Rules, Reports, Dashboards and Approval process
  • Created custom controllers implementing complex code for retrieval from Salesforce to Visual Force pages.
  • Developed Apex Triggers, Apex Classes and Test Methods.
  • Worked with Salesforce Lightning components to build the custom lookup field.
  • Involved in integration of salesforce with order management software IBM sterling.
  • Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse
  • Designed, and deployed the Custom Objects, Custom Tabs, Validation Rules, Workflow Rules, Auto-Response Rules, and Page Layouts, to suit to the needs of the application.
  • Created Visual force email templates, New Templates, Mail Merges and also automated Email Process to send installation instructions to new and existing customers
  • Used XML based Web Services using SOAP/WSDL for common interface across all internal and external application and users.
  • Created a web channel for the customers by creating communities. Involved in Creating, Zoning Branding and Customizing Communities in salesforce.
  • Creation of custom fields, field dependencies, tabs, applications, home page components.
  • Developed and deployed workflows and approval processes for opportunities and products/ assets.
  • Mass delete/transfer records using Data Management.
  • Monitored and resolved the Service Requests, specifically, visibility issues involving Custom Profiles, Public Groups, and Sharing Rules.

Environment: Saleforce.com platform, Force.com, Apex Class, Apex Triggers, Visualforce, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Java, Web Services, SOAP API, REST API, Eclipse IDE Plug-in.

Confidential,Pleasanton,CA

Salesforce Developer/Admin

Responsibilities:
  • Involved in gathering Customer requirements from business user teams spread over Sales, Marketing and Customer service. Involved in various development processes like Design, development, planning, testing and integration of Salesforce
  • Cloud services, data and accounts.
  • Created custom controllers implementing complex code for retrieval from Salesforce to Visual Force pages.
  • Created Apex Triggers, Apex Classes, Visuaalforce Pages, Batch Jobs, and Test Classes.
  • Wrote SOQL and SOSL statements within custom controllers, extensions and triggers.
  • Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse
  • Designed, and deployed the Custom Objects, Custom Tabs, Validation Rules, Workflow Rules, Auto-Response Rules, and Page Layouts to suit to the needs of the application.
  • Created Visual force email templates, New Templates, Mail Merges and also automated Email Process to send installation instructions to new and existing customers
  • Integrated Apex with External services by making callouts that used SOAP and WSDL.
  • Used Apex Data types, Variables, Expressions, Assignment statements, Conditional statements, Loops, SOSL an SOQL queries, and Exception statements to invoke Apex triggers
  • Managed Data Categories as a part of Salesforce Knowledge Base.
  • Creation of custom fields, field dependencies, tabs, applications, home page components.
  • Managed Cases, Communities as a part of Salesforce Service Cloud.
  • Developed and deployed workflows and approval processes for opportunities and products/ assets.
  • Mass delete/transfer records using Data Management.
  • Monitored and resolved the Service Requests, specifically, visibility issues involving Custom Profiles, Public Groups, and Sharing Rules.

Environment: Salesforce, Web Services, AJAX, JavaScript, CSS, HTML, Oracle Database, Agile

Confidential,Orlando,FL

Salesforce Developer/Admin

Responsibilities:

  • Worked with various Salesforce.com objects Lead, Account, Contact, Opportunity, Solutions Standard objects & Custom Objects.
  • Written Apex Classes, Controller, Extension Controllers and Apex Triggers in the application for various Business/functional requirements.
  • Developed Web Service Callouts from Salesforce to External Applications using SOAP and REST API
  • Developed SOQL queries necessary for the application in Apex Classes and Triggers.
  • Developed Batch classes and Schedulable classes
  • Developed UI using CSS, HTMLtags, Visualforce components and used Javascript for front-end validation.
  • Use various Visualforce components using ActionFunction, PageBlock, InputField, ActionSupport, DataTable, Datalist, CommandLink, CommandButton etc.
  • Worked with Visualforce Controllers (Standard, Custom, and Extension classes).
  • Created Page Layouts and assigning different layouts based on Record Types.
  • Written Apex Test Classes for unit testing to ensure at least 75% of code coverage is met.
  • Implemented Web-to-Lead and converted Lead to Account.
  • Developed Workflow rules, Field, Email updates to implement the business logic for Standard and Custom Objects as per the business needs.
  • Prepared data mapping document to map source and target system fields.
  • Worked with ETL team for creating Data mapping for source and target (Salesforce) systems.
  • Migrating large volume of data in multiple batches initially without any ETL tools.
  • Experience in Data cleansing by writing apex classes and identifying in ms-excel.
  • Used Dataloader to bulk load data into Salesforce.com.
  • Configured/Created Profiles, Roles, and Permission Sets for the organization and setting up Field-level, Object-level security rules for the application.
  • Deployed application from Sandbox to different other Sandbox as well as into Production environments.
  • Involving in complete support of the application for regular change requests and enhancements.

Environment: Salesforce, Web Services, AJAX, JavaScript, CSS, HTML, Oracle Database, Agile

Confidential,Washington,DC

Salesforce Developer

Responsibilities:
  • Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
  • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
  • Implemented minor enhancements on standard objects like Campaigns, Leads, Accounts, Contacts, Opportunities, Dashboards and Reports.
  • Wrote Custom Formula fields and Validation rules.
  • Developed custom wizards for case management and opportunity management using Visualforce pages and Custom controllers.
  • Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams. Developed time dependent workflows as per the requirement.
  • Evaluated Data entry, import processes and ensure proper Data quality standards exist for the Salesforce.com application.
  • Created multiple Visualforce pages for various requirement needs.
  • Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created junction objects to establish connectivity among objects.
  • Created VF pages using custom Controller to develop the functionality of updating multiple records on SFDC Designed various HTML Email templates for Auto-Response to customers.
  • Used Translation Workbench on SFDC in-order to translate the custom labels, validation rules and email templates in different languages.
  • Implemented escalation rules, automatic case generation and their escalation to call center representatives, and generated email alerts for quick issue resolution.
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Responsible for migrating existing data (Accounts, Contacts, Events and Tasks) from legacy systems to Salesforce.com using Data Loader.
  • Helped integration team for accessing the SFDC data using Web Services.

Environment: Saleforce.com platform, Force.com Sites, Apex(Classes, Triggers), Visualforce (Pages, Component & Controllers), Pages, Data Loader, HTML, Java, Java Script, CSS, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Components and controller, Data Loader, SF Explorer and Eclipse IDE Plug-in.

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