SUMMARY:

• Over 8 years of IT experience with over 4 years of experience in the Salesforce.com CRM platform as Developer
• Experienced in all phases of Software Development Life Cycle (SDLC), quality management systems and project life cycle process
• Experience in SFDC development using Apex classes and Triggers, Visual Force, S - Controls, Force.com IDE, SOQL, SOSL.
• Excellent skills in creating/troubleshooting/modifying Apex code and visual force pages.
• Excellent understanding of SDLC Methodologies like Agile, Waterfall and other processes
• Experienced in Service Cloud, Sales cloud, Collaboration Cloud for All partner portal, customer portal.
• Experienced customizing standard objects Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.
• Experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization. Also, created various profiles and configured the permissions based on the organizational hierarchy.
• Experienced in implementation and Integration using custom objects, Triggers, workflows/workflow rules, approvals, Visualforce Pages, Controller Classes and Apex Classes
• Hands on experience customizing salesforce.com CRM using Apex Classes, Visual Force, Custom Controls, HTML, and Translation Workbench.
• Extensive experience in creating lookup relationships and master-detail relationships on the objects and creation of junction objects to establish connectivity among other objects
• Extensive experience of automating complex business processes using workflows, approval process, dynamic approval process, sharing rules and validation rules
• Comprehensive knowledge in Web services API, Force.com Sites, Analytic Snapshots, analyzing data with Reports and Dashboards.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.
• Hands on experience working with Salesforce1 mobile application development and customizations.
• Experience in Object Oriented Languages (C#.Net, Java).
• Experience in web technologies like HTML, XML, CSS, JavaScript.
• Strong knowledge of sales, marketing, service and support automation.
• Excellent analytical, de-bugging skills and documentation skills.
• Experienced in Sandbox Management (Like Refreshing Sandbox, Creating New Sandbox, and Migrating code from one sandbox to the other).
• Excellent team player, self-motivated, quick learner with good communication skills and trouble-shooting capabilities.

TECHNICAL SKILLS:

Operating Systems: UNIX, Windows 10,8,7/ VISTA/XP

SDFC Tools: Apex classes, controllers and extensions, Apex, Triggers, Visual Force Page, SOQL, SOSL, SFDC Utilities/Tools: Data Loader, Workflows & Approvals, Dashboards, Custom Objects.

Web Technologies: HTML, CSS, XML, JavaScript, Salesforce, Ajax, JQuery, Web Services.

Databases: Oracle, SQL server

SFDC Tools: Apex Data Loader, Connect for Outlook,Force.com

Languages: C, C++, Java, SQL, Apex.

Version Control Software: GIT

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte

Salesforce Developer

Responsibilities:

• Implemented new enhancements including creation of custom objects, workflows, email alerts, templates and UI changes.
• Created Various Profiles and roles, modified various sharing settings for the security needs of the application.
• Developed and maintained visual force pages, custom components with responsive design using bootstrap.
• Designed and developed Apex Classes, Controller Classes, Controller Extensions and Apex triggers for various functional needs in the application.
• Used Pick lists, Dependent Pick lists, Record Types to enforce data quality.
• Used Tab permissions, Record Type permissions and Field Level Security to implement Component-based security.
• Worked with Organization Wide Defaults, Role Hierarchies, Sharing Rules and Manual Sharing to implement Record-based sharing.
• Involved in integrating web service with Salesforce.com to load Leads back and forth from Salesforce.com to Legacy and vice versa.
• Involved in the Web Services Integration to connect with the different Applications.
• Created Relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.
• Worked with Profiles and Administrative permissions to grant/deny users access to platform features
• Good exposure in using custom settings and custom labels.
• Customized the Dashboards to track usage for productivity and performance of business centers and their sales teams.
• Involved in using lightening, process builder and workflows
• Coordinate/assist developers with establishing and applying appropriate branching, labelling/naming conventions using GIT source control.
• Analyze and resolve conflicts related to merging of source code for GIT.
• Worked in Git implementation containing various Remote repositories for a single application.
• Giving support to existing integration with third party system by using REST API.
• Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Worked on trigger handler class and moved all the existing triggers to their respective classes
• Designed and Developed wizards using visual force, JavaScript, HTML, CSS.
• Used CSS in HTML code to better manage look and feel of web pages
• Worked extensively in force.com sites with Customer community.
• Worked on masking of the fields through JQuery plugin.
• Implemented Salesforce Sales Cloud for partners.
• Performed new release evaluations with Business Owner & manages new functionality roll-outs.
• Writing test classes for apex classes to ensure that code is working properly or not.
• Extensive experience working in an agile development environment using version One.

Environment: Salesforce.com platform, Visual Force, Data Loader, HTML, JavaScript, CSS, JQuery.

Salesforce Developer

Responsibilities:

• Worked as enhancement team member and performed the roles of Salesforce.com Developer in the organization
• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC).
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Implemented web based case management automation - Web to Case (on Case Object) to track and solve customer's issues.
• Designed various Webpages using VF Pages for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and dashboards
• Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visualforce Pages to suit to the needs of the application.
• Designed, and deployed the Custom objects, validation rules, Custom tabs, Components, Visualforce Pages to suit to the needs of the application.
• Worked with Apex Data Loader tool to perform DML operation using CSV files.
• Responsible for Data load operations using Salesforce Apex Data loader.
• High End Process and Application Customization using Apex & Visualforce.
• Customized page layouts for Opportunity, Contacts, and Accounts depending upon user roles, and groups.
• Generated Queries using Apex Explorer and WSDL application to connect with different servers.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com. Used it to read, extract, and load data from comma separated values (CSV) files.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Performed Unit, Integration, Regression and User Acceptance Testing.
• Defined documentation review cycles for the project and assign review tasks to the project team. Follow-up with reviews to see them through to completion

Environment: Salesforce Unlimited Edition, Salesforce.com / Visualforce, Custom/Standard Objects, Case Management, Custom Tabs, Page Layouts, Workflow & Approvals, Reports, Eclipse, Force.com Eclipse Plug-in.

Salesforce Developer

Responsibilities:

• Work closely with the technical team to identify the business requirement.
• Expertise in Force.com technology stack: APEX, Visualforce, SOQL and SOSL.
• Experienced in data migration from ACT, Excel, MS outlook and Legacy Systems using various data migration tools
• Created Custom fields, pick lists, field dependencies and validation formulas to the custom objects
• Created picklists and page layouts and coupled them using Record Types.
• Develop reports, dashboards, and processes to continuously monitor data quality and integrity.
• Experience in wide range of languages and technologies such as Apex, Visual force, Java, HTML, CSS, AJAX, DOM and JavaScript
• Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Used priority and risk for each requirement. Used Attribute Matrix, Traceability Matrix for viewing the effects caused by a requirement change
• Created Custom fields, pick lists, dependent pick lists, and validation formulas to the custom objects.
• Created profiles and implemented Object and field level security to hide critical information.
• Expert in creating Business Requirement Document (BRD), Functional Specification Documents (FSD), Use Case Diagrams, Sequence Diagrams and Activity Diagrams using Rational Rose and MS Visio.
• Hands on experience in conducting Joint Application Development (JAD) sessions with End-users, SMEs, Developers, QAs and other stakeholders for project meetings, walkthroughs and customer interviews
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Worked on configuration and security aspects of Salesforce.
• Worked with groups, participated in Requirement Gathering Sessions & JAD Sessions to define their needs and developed an action plan and specification document.
• Configured user Roles, Profiles, sharing settings, organization wide defaults based on updated hierarchical requirements.

Environment: Saleforce.com platform, Apex classes, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Inside sales telephonic plug-in, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, SOAP, Sandbox data loading, Eclipse IDE Plug-in

Sr. Java Developer

Responsibilities:

• Developed the web interfaces for Process Flow using JSP technology, which provides flexibility in page design and makes easy for maintenance and modifications.
• Involved in Unit Testing of the specified Modules.
• Implemented in various design patterns in the project.
• Involved in Debugging of the application.
• Involved in System Testing and integration testing of the application.
• Wrote test cases based on Use Cases and data flow diagrams for testing validity of data.
• Involved in Bug fixing of the application.
• Created RESTful web services interface to Java-based runtime engine
• WebSphere used as IDE.
• Worked on core Java, Multi- threading and Collections framework.
• Object oriented analysis, design (OOAD) and implementation using Java/ J2EE Technologies.
• Worked on J2EE design patterns like DAO and Business Delegate to handle the business flow.
• Angular JS, Bootstrap and Web Services used for random dash board monitoring.
• Persistence layer developed using Hibernate and implemented DAO to handle the data base interaction.
• Experienced in using XML Technologies and client side designing and validation using HTML, DHTML, JavaScript and JSP.
• Experienced in using ANT for generating system builds.
• Used JUnit test cases to test the application.
• Worked on Log4J for tracking errors and debugging the code.

Environment: SQL, PL/SQL, DB2, Apache Tomcat, XML, CSS, Windows XP, Linux, Java1.7, Struts, EJB 2.0, Java/J2EE coding, J2EE patterns, Bootstrap, Angular JS, Web service, JDBC, Spring, WSDL, JQuery, Hibernate

Jr. Java Developer

Responsibilities:

• Involved in Analysis, Design and Development of different phases of the Process Flow module.
• Developed the web interfaces for Process Flow using JSP technology, which provides flexibility in page design and makes easy for maintenance and modifications.
• Worked on different web services.
• Scripting of Test cases based on the Specifications received for the request.
• Responsible for testing of application on various levels like integration and System testing by utilizing various methodologies.
• Responsible for Coding using JSP, Java Servlets, Struts and XML.
• Responsible for proactively monitoring performance, diagnosing problems and tuning queries and databases.
• Used PL/SQL extensively to generate stored procedures and functions to use with Java.
• Involved in implemented all components of the application including database tables, middleware designing, client-side web programming and server-side java programming.
• Solid understanding in Object-Oriented analysis and design. Worked on various Design Patterns, UML and Enterprise Application Integration.

Environment: Java Beans, Java Servlets, Java, SQL, PL/SQL, DB2, Apache Tomcat, XML, CSS, Windows XP, Linux