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Designer & Web Architect Resume

Fairfax, VirginiA

PROFESSIONAL EXPERIENCE:

Confidential, Fairfax, Virginia

Vice President 

Responsibilities:

  • Responsible for leading multiple Federal contracts including the United States Patent & Trademark Office (USPTO) Software Development Integration Next Generation (SDI - NG), Information Technology Support Services (ITSS), Enterprise Data Warehouse (EDW) contracts as well as multiple federal background investigation case management implementation contracts related to Confidential (PerSec) with total contract value of over $40 million in annual revenue.
  • Successful in turning difficult contracts into growth opportunities through strong customer focus.

Confidential

Responsibilities:

  • This multi award, competitive, IDIQ type contract was awarded December 2011 as base plus four option years.
  • Established small but customer focused team to support Operations & Maintenance (O&M) task order within the Patents and Corporate areas of USPTO.
  • Successfully grew the contract from 15 to over 15 0 full time staff in three years.
  • Through a strong focus on customer intimacy, innovative technical solutions, and strategic partnerships Salient has grown to be the largest among all 10 SDI-NG vendors with annual revenues of over $30M.
  • Responsible for writing technical proposals, pricing, financials, and staffing for the contract successfully completing over 100 task orders.
  • Modernization and enhancements of large Patent Manual reference site to replace MarkLogic with open source, lightweight, Solr based interfaced resulting in drastic performance improvement and lower cost.
  • Modernization of Patent court docketing system include both external and internal facing functions. Designed and developed using open source technologies such as AngularJS, NodeJS, Alfresco, RedHat Linux, JBoss.
  • Modernization effort in progress to replace legacy (EFSWeb) system with newly designed Patent Center. New system is scheduled to be in production in early 2018, will look like PTAB above, and uses similar technologies such as AngularJS, NodeJS, RedHat Linux, JBoss, and integrates MS Word XML.
  • Successful web site redesign and migration of over 10,000 pages from Documentum Webtop to open source Drupal platform.
  • Modernization and enhancements of legacy system deployed to Amazon Cloud and includes developer APIs

Technology: Java, Oracle, RedHat Linux, JBoss, Amazon Web Service (AWS), Alfresco, Cassandra, MongoDB, Solr Lucene, REST, Hibernate, Spring MVC, AngularJS, NodeJS, MarkLogic, Documentum, Remedy, Rally

Confidential

Responsibilities:

  • This contract provides support services to monitor, operation, support, document and improve the USPTO automated systems and the underlying IT infrastructure.
  • The scope of work includes data maintenance, facilities management, hardware/software maintenance, server upgrades, storage administration, project systems, operating systems, software as a services (SaaS), database administration, and enterprise project support.

Confidential 

Responsibilities:

  • Confidential developed the Confidential (EDW) to overcome problems accessing and reporting on data from multiple data sources and provide easy access to data from a number of USPTO systems within a central location. The EDW includes data from financial and non-financial systems currently in production and historical information from retired sources.
  • My responsibility includes oversight of the program to ensure customer requirements are met and continued performance on this $7M a year program.

Technology: RedHat Linux, SAP BusinessObjects Business Intelligence Platform 4.0, BusinessObjects XI r2, Oracle 10G/11G, BusinessObjects Data Services ETL

Confidential 

Responsibilities:

  • The Confidential business includes multiple contracts with Federal Agencies who have delegated authority to conduct their own Background Investigations for security clearance.
  • I quickly established a small, vendor agnostic, and highly talented team with in depth knowledge of Background Investigation process and technology.
  • Successfully turned around very challenging contract with a federal agency to become a show case within government of how case management technology can be implemented.
  • Partnered with product vendors and trained staff on multiple technologies to provide best possible solution to meet customer requirements.
  • Configured and deployed Background Investigation case management systems at United States Agency for International Development (USAID), Securities and Exchange Commission (SEC), Confidential (NRC), and assisted with Customer and Border Patrol (CBP) Cornerstone system.

Technology: Java, .NET, MicroPact entellitrak, Oracle BPM, Appian, Oracle, MS SQL, Windows Server, Team Foundation Server

Confidential

Responsibilities:

  • Developed and deployed Microsoft Master Data Management (MDM) solution using web service applications leveraging rich collection of methods available in the SQL Server MDS WCF API. Batch loads are ingested with services built on SQL Server Integration Services (SSIS) packages.
  • Master data is loaded into the Docket Management Database built on SQL Server and Data Governance manages the insertion, modification, and use of master data. SQL Server Master Data Services (MDS) enforces NRC policies through the application of Business and Validation Rules and Workflows.

Confidential, Falls Church, Virginia

Senior Director 

Responsibilities:

  • Interface with senior executives to ensure resources are aligned with strategic business initiatives
  • Worked with contractors from CapGemini on SAP ERP implementation efforts including blueprinting, cut-over, transition, and legacy decommissioning
  • Led cut-over and SAP Center of Excellence team transition through the SAP implementation phase into support
  • Established and staffed ad-hoc SAP call center to handle influx of calls from business users across the country
  • Responsible for SAP technical support including ESS/MSS Portal, Netweaver and ABAP programming
  • Responsible for monitoring SAP BASIS support provided by CapGemini including weekly and monthly reporting
  • Due diligence of strategic business acquisition and post-acquisition integration activities
  • Design and development of new technology as key differentiator in response to large RFPs
  • Maintenance and continued upgrades of USIS flagship and industry leading proprietary “Orion” Background Investigation Case Management System supporting $100 million in contract revenue requiring high availability
  • Established customer portal to improve timeliness of Report of Investigation (ROI) delivery and case status information improving customer satisfaction while also reducing cost.
  • Established technology strategy for $200 million government contracting business
  • Developed first to market rugged mobile technology solution for $20 million Construction Surveillance program to improve monitoring of construction for secure government facilities. Established initially for the National Reconnaissance Office (NRO) the solution was designed as an appliance to be deployed in any situation anywhere in the world including a successful deployment to Sudan.
  • Representative for IT on Budget & Cost Containment task force reducing IT expenses by $1.1 million in Q1. Known as Bullet Trains, the program was established to identify cost savings throughout the company that could then be re-invested back into the company through another program known as Productivity Deck.

Technology: .NET, C#, Team Foundation Server, SQL, Oracle, SAP, ABAP, BASIS, ESS/MSS Portal, Vendor Management

Confidential, Falls Church, Virginia

Director 

Responsibilities:

  • Reporting to the Chief Technology & Information Officer (CTIO) I led a team focused on internal process improvement through the use of technology
  • Established a high performing team of IT professionals in the first 90 days in this role
  • Responsible for Internet, Intranet, Extranet applications and support for all internally developed applications
  • Identified strategic opportunity, led design and development of proprietary “Orion” Case Management System in 6 months with a budget of $750,000 resulting in annual savings of over $1.5 million
  • Automated complex case scoping activities through flexible, contract-specific, rules based, logic to eliminate manual process reducing cost while improving timeliness and quality
  • Developed batch processes and online tools to integrate Finance (Deltek), HR (ADP) and Time & Expenses (UNANET) software packages
  • Developed Corporate Performance Appraisal system for 7,000+ employees and managers
  • Developed online organizational chart integrating with HR system for employee updates
  • Developed mobile time and attendance software for field users to enter time more efficiently. Integrated system with UNANET as system of record.
  • Implemented industry best practices (CMMI) in Project Management and Software Development Lifecycle (SDLC) methodologies and standards across the IT organization
  • Established ITIL based support processes and developed Help Desk tools to more efficiently handle volume and improve support for 5000+ mobile & desktop users

Technology: ITIL, CMMI, SDLC, Deltek, ADP, UNANET, Oracle, SQL, .NET, C#, VB, VB.NET

Confidential, Irvine, California

Program Manager

Responsibilities:

  • Working with senior leadership, Master Black Belts, and Corporate IT organizations to ensure alignment with corporate objectives
  • Design & development of business process applications integrating data from multiple sources including corporate CRM & ERP system data such as Siebel, SAP, and Peoplesoft
  • Lead cross functional team in developing secure, reliable and scalable business applications
  • Sample project combined data from Siebel, SAP and manual processes around the Supply Chain to track the Sales Order lifecycle from order to manufacturing to revenue recognition (Order to Cash)
  • Designed custom Corporate Dashboard with drill down capability to detailed BusinessObjects transactional reports. Dashboard included key metrics such as Sales and Service Revenue, EBITDA, and Expenses by Region and Product Line.
  • Served as BusinessObjects Administrator for North America
  • Designed over 100 productivity enhancing tools and was involved in many winning Philips Medical global Quality Improvement Competition (QIC) projects.
  • Established process around Master Data cleansing and update requests

Technology: .NET, ASP.NET, C#, Macromedia Flash, SQL, Oracle, IIS, SSIS, SSRS, BusinessObjects, SAP, Siebel, Peoplesoft, Trillium, Six Sigma, Green Belt, CMMI for Software

Confidential, Irvine, California

Team Lead - Customer Service eBusiness 

Responsibilities:

  • Developed secure Extranet platform known as Service On-Line Applications And Resources (SOLAAR) as a platform for multiple process automation and productivity applications
  • Led the Extranet technical design and configuration of solution as a platform able to support rapid deployment of independent online applications leveraging common, reusable, code and consistent design standards in line with Royal Philips branding
  • Designed and developed Marketing Competitive Analysis Database to gather and disseminate information from and to the field workforce
  • Developed field workforce online team sites to improve collaboration and communication
  • Invoice Aging report and Dashboard including top ten list of invoices by age and by amount

Technology: ASP, VB, IIS, Access DB, SQL, Windows Server, SQL Server, Encryption

Confidential, Irvine, California

Designer & Web Architect

Responsibilities:

  • Established team responsible for building company first secure Extranet platform as a standard delivery mechanism for multiple independent process automation and productivity applications.
  • Completed cost benefit analysis of Java versus Microsoft solution based on several factors including availability of talent, maintenance cost, license cost, and speed of deployment.
  • Oversee team operations and development activities to ensure delivery of applications exceeding requirements
  • Responsible for hiring developers to grow team and improve support
  • Converted physical warehouse of legacy product manuals to electronic, searchable database, eliminating physical storage and distribution costs, improving on site issue resolution, reducing customer downtime, and improving customer satisfaction scores
  • Converted paper based Field Service Report (FSR) to online solution to be used by 1,500+ Field Service Engineers across North America. Integrated FSR with customer and employee data to pre-populate much of the standard content improving quality and reducing reporting time for field engineers.

Technology: HTML, Java, Javascript, Apache Tomcat, ASP, VB, VBScript, IIS, Windows Server, ODBC, Access DB

Confidential, Irvine, California

Designer

Responsibilities:

  • Responsible for all modalities including Cardio Vascular, MRI/CT, PACS, and Ultrasound
  • Responsible for all requests from the Canadian region in both English and French
  • Designed individual imaging rooms as well as entire wings of a hospital suggesting optimal layouts to maximize use of available space
  • Established 3D imaging team as a value added service to assist with space visualization with 3D drawing and animated walk-through
  • 3D imaging team expanded to include interior design services with multiple design offerings
  • Developed standard English to French translation for common drawing notes to allow Canadian drawings to be done by all team members
  • Developed departmental Intranet to improve communications and customer service and assist with drawing requests from Project Managers and Sales

Technology: Microstation, Autocad, Smartsketch, Unix, HTML, Paintshop Pro, Corel Draw, 3D Studio Max

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