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Lead Salesforce Developer Resume

San Francisco, CA

PROFESSIONAL SUMMARY:

  • 12+ years of Experience in analysis, design and development of various CRM and web - based applications as a Salesforce.com (SFDC) Techno Functional Consultant with proficiency as a Developer & Administrator 
  • Extensive experience in designing of Custom Objects, Custom Fields, Pick list, Role Based Page Layouts, Workflow Alerts and Actions, Workflow Approval, Validation Rules, Approval Processes, Custom Tabs, Custom Reports, Report Folders, Report Extraction to various formats, Workflows, Relationships, lookup Design of Visual force Pages, Snapshots, Dashboards and Email generation according to application requirements and Good web page design skills. 
  • Experience customizing standard objects - Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Reports and Dashboards. 
  • Good experience with Configuration, Customization, Development and support experience on Salesforce.com Platform. 
  • Possess knowledge of CRM processes like Sales, Marketing, Customer Service and Customer Support
  • Business processes and recommended solutions to improve their processes using Salesforce.com. 
  • Experience in working with Eclipse IDE with Force.com Plug­in environment for writing Business logic in Apex Programming Language.
  • Extensive experience on working with Standard Objects, Custom objects, Page layouts, Workflow Alerts and Actions, Approval Process, Validation Rules, custom Tabs, custom reports, Lightning usage, Angular.JS, report extractions to various formats. 
  • Good experience with Record Types, Relationships, Data Types, Formula Fields, Validations, Queues, Email­ Templates 
  • Experience in Salesforce Securities - Roles, Profiles, Permission Sets, Sharing Rules, User Management, Sound Knowledge on SOQL and SOSL for Querying and Searching Data for Force.com platform. 
  • Integrated Apex with External services by making callouts that used SOAP and REST API 
  • Develop Single Sign on for desktop using SAML and Oath with the help of Identity provider help. 
  • Worked with admin on LDAP protocol. 
  • Working experience with Lightning Component Framework, using Lightning component in Visual force and adding to lightning component to salesforce1. Proficient in configuring and customizing salesforce1 App. 
  • Experience in writing complex SQL scripts using TOAD, SQL Developer, and MS SQL for verification of values frontend and backend system
  • Proficiency in Salesforce Administration tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events. 
  • Extensive experience in Integration, Eclipse IDE, Apex, Visual force and integration tools like Apex Data Loader etc.,. 
  • Used REST and SOAP web services. 
  • Used Force.com Web services API for implementing web services in the application for access to data from different users 
  • Effective employment of Apex Data Loader, Import Wizard and Data Manipulation Language for data migration and management in bulk. 
  • Developed and worked on different Salesforce.com environments such as sandbox and production environments. 
  • Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, and SOAP. 
  • Excellent knowledge of customer focused IT delivery methods and strong de-bugging and documentation skills. 
  • Proficiency in Object Oriented Languages like C++, Asp.Net, Java, J2EE, JSP and other Java technologies.
  • Authorized to work in the US for any employer

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

Lead Salesforce Developer

Responsibilities:
  • Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization. 
  • Involved in gathering all the requirements from the stake holders. 
  • Designed a data model and structured various standard objects. 
  • Created a walkthrough for the end-users and stakeholders to make them understand the essence of the applications. 
  • Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization 
  • Worked on various salesforce.com standard objects including Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards 
  • Designed the solutions for business and technical requirements by customizing various standard objects of SalesForce.com (SFDC) 
  • Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application 
  • Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects 
  • Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization 
  • Created number of POCs using Salesforce Lightning Experience for building customized components; using JavaScript on the client side and Apex on the server side. 
  • Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application 
  • Designed various Webpages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry 
  • Customized page layouts for Opportunity, Contacts, and Accounts depending upon user roles, and groups 
  • Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse 
  • Implemented web based case management automation - Web-to-Case and Email-to-Case (on Case Object) to track and solve customer's issues 
  • Used SOQL with consideration to Governor Limits for data manipulation needs of the application using platform database objects 
  • Involved in data mapping and migration of data from legacy systems to SalesForce.com Objects and fields 
  • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract, and load data from comma separated values (CSV) files. 

Environment: Eclipse IDE, Controllers, Visual Force Pages, Data Loader, Workflows, Triggers, Web Services API, Force.com Explorer

Confidential, Los Angeles, CA

Lead Salesforce Developer

Responsibilities:
  • Involved in data mapping and migration of data from legacy systems to SalesForce.com Objects and fields 
  • Designed and developed custom business logic. 
  • Responsible for writing Apex, Visual force code containing business functions 
  • Developed Custom objects, customizing tabs, Apex Triggers, Test classes for unit testing and code coverage. 
  • Implemented Security sharing rules, field security levels. 
  • Implemented Tag functionality (Public as well as Private) for Standard as well as Custom objects. 
  • Experience in Data Loader for Data Management in Force.com platform. 
  • Involved in writing case escalation rules, the workflows for automated lead routing. 
  • Involved in creating record types based on organization requirements and for the ease of business users. 
  • Involved in design and development of different views and page layouts for different profiles. 
  • Creating email templates, custom reports, dashboards and analytic snapshots. 
  • Defect tracking, defect fixes, build and release management. 
  • Coordinated the process of UAT defect fixes and support. 
  • Involved in all the phases and pre-production/post-production support activities. 

Environment: SalesForce.com CRM Application Platform, Apex Language, Visual Force, Custom Objects, Tabs, Page Layouts, Workflows, Approval Processes, Eclipse, Sandbox environment, SOQL.

Confidential, Santa Clara, CA

Sr. Salesforce Developer

Responsibilities:
  • Interacted with various teams including Business and testing team to gather exact requirements. 
  • Design various end to end documents demonstrating complete process for Test cases. 
  • Worked on various salesforce.com standard objects like Accounts, Contacts, Opportunity and many custom objects. 
  • Refractor whole code as many best practices are not followed properly. 
  • Resolved many critical defects in very short span to make sure on-Time Delivery. 
  • Created supporting documentation for application development tasks that includes Salesforce.com customizations. 
  • Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual force Pages to suit to the needs of the application. 
  • Wrote SOQL and SOSL statements within custom controllers, extensions and Classes. 
  • Worked on various salesforce.com standard objects like Accounts, Contacts, Lead, Event, Opportunity and many custom objects. 
  • Performed detailed analysis of business and technical requirements and developed the solution using Platform based technologies like Visual Force, Apex. 
  • Used the Ant for migrating code to Production and other Sandbox. 
  • Developed and configured various Reports and Dashboards for different user profiles based on requirements. 

Environment: Saleforce.com platform, Force.com IDE, Apex, Visual Force (Pages, Component & Controllers), Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Security Controls, ANT, Eclipse IDE Plug-in and Postman REST API Tool etc.

Confidential, San Ramon, CA

Sr. Salesforce Developer 

Responsibilities:
  • Developed and configured various Reports and Dashboards for different user profiles based on requirements. 
  • Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components. 
  • Developed interactive Visual Force Pages to save time for users. 
  • Converted Validation rules to triggers so as to provision Permission Sets 
  • Defined the lookup relationship and master-detail relationship on the objects that helps in associating the records and defining a parent-child relationship in which the master object controls certain behaviors of the detail object respectively. 
  • Effectively created the Pick lists, dependent Pick lists and junction objects to establish the connectivity among objects. 
  • Efficiently worked with standard Salesforce.com objects like Accounts, Contacts, Leads, Cases and Opportunities. 
  • Worked effectively to ensure that the data is protected and is made available to the authorized users by customizing the user Roles, Role hierarchies, Profiles and Sharing settings. 
  • Used the sandbox for testing and migrated the code to the deployment instance after testing. 
  • Developed different Visual Force Pages to suit to the needs of the application using different Visual force components. 
  • Used Force.com Eclipse IDE plug-in to manage, author, debug and deploy Force.com applications in the Eclipse development environment. 
  • Created custom buttons and links on Account and Relationship Group object for generating auto Reports. 

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Custom Component, Custom Controllers, Workflow & Approvals, Custom Objects, Custom Tabs, Page Layouts, Email Services, Security Controls, HTML, Web Services, WSDL, SOAP, Reports, Sandbox, Eclipse IDE Plug-in.

Confidential, San Francisco, CA

Salesforce Developer, Admin

Responsibilities:
  • Responsible for gathering the requirements by coordinating with the business analysts and product managers, in order to better customize, and utilize the full functionality of the Salesforce.com CRM solution. 
  • Proactively created Apex Triggers and Apex classes and also developed and managed complex workflows, approvals, validation rules, assignment rules and system triggers. 
  • Worked on Email Services and Web Services. 
  • Efficiently worked with standard Salesforce.com objects like Contacts, Cases, Case Comments and Attachments. 
  • Developed interactive Visual Force Pages to save time for users. 
  • Developed various Batch Apex Classes and scheduled those using Apex Schedulable Classes. 
  • Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs. 
  • Customized User Roles, Role hierarchies, Profiles and Sharing settings to ensure that the protected data is available only to the authorized users. 
  • Generated different kinds of reports and Dashboards as per the user's request. 
  • Used the sandbox for testing and migrated the code to the deployment instance after testing by using change sets. 
  • Created various Assignment rules and Workflow rules to make sure the Cases are routed the designated Queue. 
  • Worked with other teams to migrate data from Salesforce instance to Zen desk. 

Environment: Salesforce.com platform, Visual Force(Pages, Components & Controllers), Visual Workflows, Apex Language, Data Loader, HTML, Workflows & Approvals, Email Services, Java Script, SOQL, Custom Objects, Custom Tabs, Sandbox data loading, Reports, Eclipse IDE Plug-in.

Confidential, San Francisco, CA

Sr. Salesforce Developer

Responsibilities:
  • Worked with other teams to migrate data from Salesforce instance to Zen desk. 
  • Automated various business processes by using Process Builder. 
  • Refactored entire trigger code into organized Trigger Framework with Helper and Handler classes. 
  • Implemented Subscription module of the Cortes project. 
  • Used Macros Browser in console applications. 
  • Developed Custom objects, Apex Triggers, Visual Force Pages, Test classes for unit testing and ensured full code coverage. 
  • Developed batch interfaces and processes to integrate Salesforce.com with other external systems. 
  • Worked with Apex Scheduler to invoke Apex classes at regular intervals. 
  • Created Visual Force pages that could be rendered as PDF's, built dashboard components and define email templates. 
  • Used Pick lists, Dependent Pick lists, and Record Types to enforce data quality. 
  • Designed and modified Approval processes and created Approval steps which used email alerts and field updates. 
  • Experience building Custom controllers, VF Components, REST API's. 
  • Provide support to day-to-day issues. 

Environment: Apex, Visual Force, Custom Objects, Process Builder, Page Layouts, Workflows, Approval Processes, Eclipse, Tortoise SVN, GitHub, SOURCETREE, Bamboo, Stash, SOQL.

Confidential, San Jose, CA

SFDC Consultant

Responsibilities:
  • Provide support to day-to-day issues. 
  • Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements. 
  • Implemented Request/Changes on Salesforce.com platform and Force.com IDE Plug-in using Eclipse. 
  • Worked on various salesforce.com standard objects like Accounts, Contacts, Entitlement Process, Cases, Contracts, Reports and Dashboards. 
  • Implemented complete design by rebuilding complete Data Model as well as complete Entitlement Process using Milestone to track Case SLA. 
  • Designing and implementing complex Milestone to handle Violation actions and Completion stages. 
  • Use Business hour to create cases and handle SLA as per Customer Time Zones 
  • Implemented complete range of business hour to handle Customers across Globe. 
  • Created supporting documentation for application development tasks that includes Salesforce.com customizations. 
  • Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual force Pages to suit to the needs of the application. 
  • Wrote SOQL and SOSL statements within custom controllers, extensions and triggers. 
  • Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visual Force, Force.com IDE. 
  • Used the Ant and change set for migrating code to Production and other Sandbox. 
  • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files. 
  • Developed and configured various Reports and Dashboards for different user profiles based Requirement. 

Environment: Saleforce.com platform, Force.com IDE, Apex, Visual Force (Pages, Component & Controllers), Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Data loader, Eclipse IDE Plug-in, Windows XP Pro.

Confidential, Los Angeles, CA

Salesforce Developer

Responsibilities:

  • Involved in all the phases of SDLC including Requirements Collection, Design & Analysis of the Customer Specifications, Development and Customization of the Application.
  • Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
  • Serve as liaison between customers and team developers to overcome applications issues and maintain established business relationships.
  • Work with end users and management to document, design, test and deploy complex processes.
  • Interacted with various business team members to gather the requirements and documented the requirements.
  • Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports, Dashboards
  • Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers
  • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
  • Developed and configured various Custom Reports for different user profiles based on the need in the organization.
  • Created and deployed Several Reports using salesforce.com platform.
  • Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
  • Developed and deployed workflows and approval processes for opportunities and products/ assets management.
  • Created and used Email templates in HTML and Visual force.
  • Applied HTML/CSS/jQuery/Bootstrap for UI design, include customer information, plan selection, and appointment schedule. Used JQuery to validate the information and the format of inputs.

Environment: HTML, CSS, JavaScript, SQL server, JDBC driver, J2SE 1.3, Servlets 2.2, JSP 1.1, JavaBeans, Tomcat 5.0.

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