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Senior salesforce developer Resume

IL

SUMMARY:

  • 8 years of Professional Experience in Salesforce.com CRM and Force.com platform with extensive
  • Experience in Sales Cloud, Service Cloud, and Community Cloud implementations
  • Experience working in Agile/Scrum development methodology, Involved in Requirement gathering, Analysis.
  • Design, Development, Configuration, Customization, Administration, and application Support on Salesforce.com and Force.com Platform across various industry verticals
  • In - depth understanding of CRM business processes that include Forecasting, Campaign management, Lead
  • Management, Order Management, Account Management, Case Management, and Merging management
  • Experience on Lightning pages with lightning style sheets
  • Experience in working with Salesforce1
  • Extensive experience in salesforce.com Setup, Configuration, Customization, Administration, Data Migration, and Integration tools like Apex Data Loader
  • Experience Customizing standard objects: Accounts, Contacts, opportunities, Products, Price books, Cases,
  • Leads, Campaigns, Reports, and Dashboards
  • Strong exposure to Security and sharing rules implementation at object, field, and record level for different users at various levels of organization
  • Extensive experience in creating Roles, Profiles, Page Layouts, Record Type, and Assignment Rules, Workflow
  • Alerts and Actions, Reports, Dashboards, Outbound messaging, and Approval Workflow
  • Extensive development experience with best practice implementations using Apex (triggers, batch classes, inbound email service classes), Visualforce, SOAP and Rest Web services, Force.com API's
  • Have hands on experience in implementing Enterprise territory management by defining territory models and territory types
  • Experience working with AppExchange products (INFORMATICA cloud) for integrating Salesforcewith third party ERP Applications
  • Experience in customer community support (Service Max)
  • Worked with Sterling AppExchange CPQ tool
  • Good Knowledge on GitHub
  • Experience on Automation Tools like QTP, Selenium, Test Complete, Cucumber, QC (ALM)
  • Experience in Release management which includes Migrating changes between different environments, maintaining source control systems and deployment tools
  • Developed and validated the code through CHECKMARX
  • Hands on Experience using JIRA tool for Sprint management, incident management, and change management
  • Experience in developing VISUALFORCE pages and using front end technologies like HTML, CSS, JavaScript, JQUERY
  • Ability to independently perform implementation, documentation, testing and updating as it relates to the
  • SalesForce.com business requirements
  • Along with experience in using and implementing APTTUS CPQ on Production environment, also supporting the
  • Business users with Quoting related help
  • Working as a part of UAT team to test the APTTUS implementation Project before going live
  • Setting up & Customization of APTTUS product configurator and quote application according to business needs.
  • Assist in administering and monitoring the company's Salesforce CRM and Salesforce CPQ application.
  • To develop rich user interface and better interaction of pages, Upgraded some Apps from SalesforceClassic to
  • Lightning Experience
  • Experienced in working with clients to map out their existing Business Processes and providing system-based solutions that increase efficiency and reduce operating costs
  • Ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally

TECHNICAL SKILLS:

Operating Systems: Windows

Programming Languages: C, C++, Java

CRM: Oracle Siebel CRM, Salesforce.com, Veeva CRM

Salesforce Technologies: Veeva CRM, force.com Platform, Apex Language, Apex Classes, Apex Triggers, SOQL, SOSL, Visualforce (Pages, Components, Controllers), Apex Web Services, Workflow & Approvals, Dashboards, Reports, Analytic Snapshots, Custom Objects, Force.com Eclipse plug-in, Process Builder, Manage Packages, Chatter, Communities, Lightening components, Lighting Connect, External objects.

Web Programming: HTML, CSS

Scripting Languages: Java Script

Tools: SOAP UI, TOAD, Data Loader

Database: Oracle 9i/10g

IDE: Eclipse, Net Beans

PROFESSIONAL EXPERIENCE:

Senior Salesforce Developer

Confidential, IL

Responsibilities:

  • Developed Visual force Pages, Custom Controllers, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
  • Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs in the application.
  • Used Debugger making use of Breakpoints to monitor data movement and troubleshoot the mappings.
  • Developed Test cases for Unit Testing of the Mappings, and was involved in the Integration Testing.
  • Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard.
  • Developed Visualforce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
  • Involved in fallout analysis and fixing the issues.
  • Worked with Data loader for loading the attachments into Salesforce.com related to objects like Accounts, Contacts, Opportunities, and Activities.
  • Worked on Salesforce Communities and created VF pages for Communities.
  • Involved in SAP integration with Salesforce and finalized the mapping between the systems using Web Services,
  • WSDL files and SOAP protocol.
  • Good working knowledge for GIT and Continuous Integration process flows.
  • Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
  • Involved in the Data Transformation and Data Cleansing activities while transferring the data to the external system using Informatics on Demand.
  • Responsible for designing and implementing cloud - based solutions, including private, communities and public cloud deployment models for a variety of mid-size companies.
  • Used Salesforce shield for Event monitoring, Audit trial purposes.
  • Used the sandbox for testing and migrated the code to the deployment instance after testing.
  • Involved with Salesforce.com Premier Support and handled the support cases with the help Salesforce.com support. Implemented SFDC CRM to deliver various reports in departments of Sales, Administration and Marketing etc.
  • Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation.
  • Responsible for helping to capture business requirements, identifying appropriate data sources, Data quality issues, Business transformation rules, mapping source to target.
  • Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
  • Worked with IBM Sterling CPQ (AppExchange tool) for Quote Generation with related discounts and automating the process through various stages of the life cycle.
  • Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
  • Worked with Management on the planning, implementation of Salesforce Lightning Business Process.
  • Using Lighting Components made them compatible with salesforce1 mobile app Developed Lightningapps.
  • Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report
  • Folders to assist managers to better utilize Sales force as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
  • Proficient in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.

Environment: Saleforce.com platform, Apex Language, Visualforce Pages, Data Loader, HTML, XML, Java Script, Workflow & Approvals, Reports, Customer Portal, Custom Objects, Custom Tabs, Email Services, Security Controls, Service Cloud, Sandbox, Eclipse IDE Plug-in.

Senior Salesforce Developer

Confidential

Responsibilities:

  • Implemented the requirements on Salesforce.com platform and Force.com IDE Plug - in using Eclipse.
  • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
  • Developed Test cases for Unit Testing, and was involved in the Integration Testing.
  • Used the sandbox for development, testing and migrated the code to the deployment instance after testing.
  • Proficient in using Eclipse based Salesforce.com IDE to develop and deploy force.com software.
  • Successfully moved the Sessions and Batches from the development to production environment.
  • Developed complex reports and dashboards using HTML, PDF, Apex, Visualforce page and mail merge.
  • Developed Visualforce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
  • Created Visualforce mail templates and automated Email Process to send installation instructions to new and existing customers.
  • Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard.
  • Complete the Application modification functionality and the Toolbar modification functionality of the application as separate Flex Modules and integrated them onto one composite application.
  • Created workflow rules and defined related tasks, email alerts, and field updates.
  • Created page layouts and search layouts to organize fields, custom links, related lists, and other components on record pages.
  • Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation rules and formula fields to the custom objects.
  • Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
  • Maintained user roles, security, profiles, and workflow rules wherever necessary.
  • Performed the roles of Salesforce.com Analyst/ Developer and Administrator in the organization.
  • Managed users, hierarchical roles, profiles, security controls and territory management.
  • Created and deployed complex workflow rules as per business requirements.
  • Interacted with various business team members to gather the requirements and documented the requirements.
  • Carried out regular meetings and walkthroughs with development team members, Project Manager and Quality analyst to better understand system functionality.

Environment: Saleforce.com platform, Seibel CRM, APEX Language, Visualforce (Pages, Component & Controllers), Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Security Controls, HTML, XML, Java Script, Web Services, WSDL, Sandbox, Eclipse IDE Plug-in.

Salesforce Developer

Confidential, Phoenix, AZ

Responsibilities:

  • Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field
  • Dependencies, Validation Rules, Work Flows, Sharing rules and Approval Processes for automated alerts, field updates, and Email generation as per application requirements.
  • Developed Salesforce.com workflow rules for updating some fields when the user reaches a step in the approval process.
  • Implemented some validations for some steps in the approval process by using Validation Rules.
  • Administered Salesforce.com applications and migrated code/data from different environments.
  • Used field level security along with page layouts to manage access to certain fields.
  • Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
  • Provide production deployment guidelines and execution plan.
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Used Force.com web service API for implementing WSDL in the application for access to data from external systems and web sites.
  • Created Custom Objects and defined lookup and master - detail relationships on the objects. Also created junction objects to establish connectivity among objects.
  • Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
  • Developed Assignment rules, Escalation rules to enable proper routing of cases to the case team members.
  • Coded APEX triggers and s-controls, created rule based automated workflows.
  • Involved in API/Web Service design and developing technical specifications for the Salesforce(SFDC) application.
  • Involved in project technical design plan, conversions, Mapping, configuration of portions of the SFDC application.
  • Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
  • Integrated Salesforce CRM and the legacy system using Cast Iron Integration Systems.
  • Created custom Dashboards for manager's home page and gave accessibility to dashboards for authorized people.
  • Extensively used HTML tags, Frames and CSS (Cascading Style Sheets) to maintain uniformity in the Web pages.

Environment: Saleforce.com platform, HTML, CSS, Apex Language, Visualforce (Pages, Components, Controllers & Extensions), Data Loader, Apex Triggers, Reports, JavaScript, Custom Objects, Custom Tabs, Email Services, Security Controls, XML, Eclipse IDE Plug-in.

Salesforce Developer /Administrator

Confidential, Rahway, NJ

Responsibilities:
  • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
  • Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the application.
  • Implemented the requirements on Salesforce.com platform and Force.com IDE Plug - in using Eclipse.
  • Customized the Dashboards to track usage for productivity and performance of business centers and their sales teams.
  • Worked on Salesforce.com Application Setup activities and customized the Job-science to match the functional needs of the organization.
  • Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction bjects to establish many-to-many relationship among objects.
  • Created various profiles and configured the permissions based on the organizational hierarchy requirements.
  • Involved in documentation review cycles for the project and assign review tasks to the project team. Follow-up with reviews to see them through to completion.
  • Communicated project status and escalate issues to management. Provide feedback for improving Technical
  • Publications procedures, standards, and methodologies.
  • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
  • Interacted with the Salesforce.com premium tech support team on a regular basis.
  • Interacted with various business user groups for gathering the requirements for salesforce.com CRM implementation.

Environment: Salesforce.com Platform, Apex Language, Visualforce Pages, Data Loader, HTML, Java Script, S- Controls, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, XML, Windows 7.

Java Developer

Confidential

Responsibilities:
  • Involved in the development of Panels for the application using the MMIS framework.
  • Develop Business logic for the customer in the servlets.
  • Configure the Eclipse IDE with Web Logic Application Server for Entire Application.
  • Validate Framework was used for both client and server side validations.
  • Hands on experience in deploying and managing applications using web logic server.
  • Generate the Hibernate Mapping Files.
  • Defect fixing and Maintenance.

Environment: J2EE (Java, JSP, Servlets, Struts, Java Beans, MVC, JMS, EJB2.0), Weblogic8.1, JavaScript, ORACLE9i, HTML, DHTML, XML, Windows Vista.

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