Administrator/ Developer. Resume

PROFESSIONAL SUMMARY:

Around 9 years of IT experience across various domains and over 4 years of experience in Salesforce.com CRM platform as an Administrator/ Developer.
Profound knowledge of Software Development Life Cycle (SDLC) concepts from planning through implementation and maintenance. Proficient in formulating planning and documentation for project scope, process design, system configuration, test readiness, deployment and post implementation support.
Experienced in Extending customization of Objects like Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.
Created Roles & profiles and configured the permissions based on the organizational hierarchy.
Instrumental in Designing Custom Formula Fields, Field Dependencies, Validation Rules, Workflows, Approval Processes, Page layouts and search layout.
Experienced in developing and designing business logic for Salesforce.com using Force.com Apex triggers and Apex classes.
Proven Master in integration of Salesforce.com Applications with Other applications with an emphasis of the Web Services/XML and other Integration Tools.
Strong exposure in creating various Page Layouts profiles and configured the User permissions based on the organizational hierarchy.
Experienced in designing Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
Experienced in implementing and supporting modules like Partner Relationship Management and Service Cloud implementation.
Proficient in working with Java and associated J2EE technologies like JSP, JDBC, EJB 2.1, EJB 3.0.
Experienced in data migration using Data Loader, Import Wizard, and Demand Tools.
Experienced with Web services API, WSDL, SOAP, XML, REST and Query Languages like SOQL, SOSL.
Proven abilities in coordinating, executing and communicating project activities with program/project managers and development teams, including those of external vendors to ensure implementations support business priorities and testing needs.
Exceptional ability to learn new technologies, deliver outputs within deadlines and ability to work in a team or as an individual.
Ability to effectively operate with high energy and flexibility in a fast - paced, constantly evolving team environment. Passion for learning and creative problem solving.
Team contributor, having exceptional communication skills, strong quantitative skills and personal maturity. Proven track record of successfully managing multiple responsibilities simultaneously.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, S-Controls,Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Custom Objects.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production),APTTUS.

Web Design Tools: Visual Studio 2008/2005/2003, SQL Query Analyzer, Adobe Photoshop, Dreamweaver, MS Office Visualforce.

Languages: Apex, C, C++, Java, Java Script, UML, HTML, XML, XHTML, DHTML, SQL, Perl.

Testing Tools: Bug Tracing QTP, Winrunner, QC, Bugzilla, Load runner.

Operating Systems: Windows8, Windows Server 2000/2003/2008, Linux, Unix.

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