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Senior Manager - Pmo Resume

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SUMMARY:

  • Confidential is an accomplished leader in IT program management with extensive experience in credit card industry.
  • In the past 23 years, he has led large teams of up to 50 people and projects up to $10M/year.
  • His skills involve business case building, implementations, vendor liaison, crisis management, budget management, and full cycle software development.
  • His metrics driven approach has contributed to the global recognition to Discover Financial Services and accolades for himself.

TECHNICAL SKILLSETS:

Server / Hardware / Platforms:  IBM 3090, z - series, Sun, IBM PC, mobile, tablet

OS / Middleware:  CICS, MVS, UNIX, DOS, Windows Server

Database:  DB2, Oracle, SQL Server, Teradata, XDB

Languages:  Ab Initio, ACCESS, BASIC, C, COBOL, FORTRAN, HTML, Java, Pascal, Rexx, SAS, XML

Technology Domains:  MDM, e-business, Cloud

Utilities:  APS, CLIST, CSF, Endeavor, Intertest, ISPF, JCL, Millennium, FrontPage, PVCS Tracker, QMF, Rational Rose, Smart-test, SPUFI, Telon, TSO, VB-script, Visual Age for Java, VSAM

EXPERIENCE:

Role: Senior Manager - PMO

Confidential

Responsibilities:

  • Managed budget of $1.2M leading a team of 8 members
  • Led business technology initiatives worth $400M contributing $1B in revenue For example:
  • Spanish rollout, copy approval, SAS infrastructure setup for Fraud detection and prevention strategies, Auth buyers credit bureau reporting, CLI process re-engineering
  • Provided executive communication through dashboard reflecting progress, schedule, and risks.
  • Spearheaded Lean implementation towards 40% delivery process improvement
  • Mentored in professional, behavioral, and DFS culture
  • Participated in customer service improvement programs resulting in J. D. Power award

Role: Manager 

Confidential

Responsibilities:

  • Pioneered agile methodology in the organization
  • Delivered 25 corporate flagship initiatives over 5 years for credit risk management For example:
  • Enhanced credit and cash line infrastructure, Discover 360, FR Y-14, Establishment of banking data for analytics
  • Led record breaking data delivery in finance industry to regulators (CFPB and Federal Reserve)

Role: Business Analyst 

Confidential

Responsibilities:

  • Supported data delivery schedules of time sensitive 20 initiatives For example:
  • Marketing and Card operations data delivery for data analytics, underwriting and portfolio management strategies implementation, data warehouse architecture redesign
  • Mapped over 200 complex business requirements into evolving decision technology
 

Role: Consultant

 

Confidential

Responsibilities:

  • Morgan Stanley Dean Witter Discover
  • Sears Payments System (now CITI)
  • Michelin Tire
  • Lincoln National Corporation Insurance
  • American Airlines
  • Worked on multiple business applications in full life-cycle roles ranging from tester, developer, analyst, technical lead, and technical mentor.

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