Senior Manager - Pmo Resume
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SUMMARY:
- Confidential is an accomplished leader in IT program management with extensive experience in credit card industry.
- In the past 23 years, he has led large teams of up to 50 people and projects up to $10M/year.
- His skills involve business case building, implementations, vendor liaison, crisis management, budget management, and full cycle software development.
- His metrics driven approach has contributed to the global recognition to Discover Financial Services and accolades for himself.
TECHNICAL SKILLSETS:
Server / Hardware / Platforms: IBM 3090, z - series, Sun, IBM PC, mobile, tabletOS / Middleware: CICS, MVS, UNIX, DOS, Windows Server
Database: DB2, Oracle, SQL Server, Teradata, XDB
Languages: Ab Initio, ACCESS, BASIC, C, COBOL, FORTRAN, HTML, Java, Pascal, Rexx, SAS, XML
Technology Domains: MDM, e-business, Cloud
Utilities: APS, CLIST, CSF, Endeavor, Intertest, ISPF, JCL, Millennium, FrontPage, PVCS Tracker, QMF, Rational Rose, Smart-test, SPUFI, Telon, TSO, VB-script, Visual Age for Java, VSAM
EXPERIENCE:
Role: Senior Manager - PMO
Confidential
Responsibilities:
- Managed budget of $1.2M leading a team of 8 members
- Led business technology initiatives worth $400M contributing $1B in revenue For example:
- Spanish rollout, copy approval, SAS infrastructure setup for Fraud detection and prevention strategies, Auth buyers credit bureau reporting, CLI process re-engineering
- Provided executive communication through dashboard reflecting progress, schedule, and risks.
- Spearheaded Lean implementation towards 40% delivery process improvement
- Mentored in professional, behavioral, and DFS culture
- Participated in customer service improvement programs resulting in J. D. Power award
Role: Manager
Confidential
Responsibilities:
- Pioneered agile methodology in the organization
- Delivered 25 corporate flagship initiatives over 5 years for credit risk management For example:
- Enhanced credit and cash line infrastructure, Discover 360, FR Y-14, Establishment of banking data for analytics
- Led record breaking data delivery in finance industry to regulators (CFPB and Federal Reserve)
Role: Business Analyst
Confidential
Responsibilities:
- Supported data delivery schedules of time sensitive 20 initiatives For example:
- Marketing and Card operations data delivery for data analytics, underwriting and portfolio management strategies implementation, data warehouse architecture redesign
- Mapped over 200 complex business requirements into evolving decision technology
Role: Consultant
Confidential
Responsibilities:
- Morgan Stanley Dean Witter Discover
- Sears Payments System (now CITI)
- Michelin Tire
- Lincoln National Corporation Insurance
- American Airlines
- Worked on multiple business applications in full life-cycle roles ranging from tester, developer, analyst, technical lead, and technical mentor.
