SUMMARY:

• Around 8 years of IT experience in various stages of Software Development Life Cycle (SDLC) which includes experience as SFDC Administrator, Developer and Business Analyst on Salesforce.com platform
• Administration, Configuration, Implementation and support experience on Salesforce.com platform
• Experienced in Salesforce.com CRM integration, developing and deploying custom integration solutions
• Implementation & Integration experience on Salesforce.com using Apex Language (Classes, Controllers & Triggers), Web Services, Visual Force Pages, Components, Tabs, Custom Objects, S - Controls, Reports and Dashboards
• Experience in SFDC development using Apex Language, Apex Trigger, Apex Classes, Apex Test Methods, Apex Web Service, Visualforce Pages, Visualforce Components & Controllers, Visual Force, Force.com IDE, Dashboards.
• Hands on Experience of Salesforce Web Services API like REST, Bulk & SOAP.
• Experience in building Lightning Components, Lightning Tabs by displaying them in Lightning Experience, salesforce1 Mobile app, Standalone Lightning app.
• Worked on setting up customer and partner Communities for establishing secure and maintaining good communication Between Customers, Partners and Company.
• Excellent experience working with salesforce.com sandbox, production environments, and Force.com Plug-in environment using Eclipse IDE
• Experience in Sales, Service, Marketing clouds in different stages of project life cycle.
• Worked with Jitterbit, Heroku connect and Postgress sql to migrate huge volumes of Data from one organization to another organization.
• Designed various Custom Objects, Custom Fields, Role Based Page Layouts, Custom Tabs, Custom Reports as per the client requirements
• Expertise in writing Test classes and performing Unit, System and Functional testing maximize test code coverage for production deployment
• Implemented various advanced fields like Picklist, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, entity relationships and Email generation according to application requirements
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events
• Experience in migrating Huge Volumes of data from legacy systems to Salesforce using Apex Data Loader
• Expert in capturing, analyzing, documenting and realizing the business requirements to design on salesforce.com platform by designing the required entities like custom objects, creating the relationships/ junction objects like Master-Child, lookups, Entity Relationship data model, Pages, Classes, Interfaces, Workflows & Workflow rules, triggers, Email alerts and business logic

TECHNICAL SKILLS:

Salesforce Technologies: Apex Language, Apex Classes, Apex Triggers, SOQL, SOSL, Visual Force (Pages, Components & Controllers), S-Controls, Apex Web Services, Workflow & Approvals, Dashboards, Report, Custom objects, Force.com

Salesforce Tools: Workbench, Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Apex Data Loader, Force.com Platform, Heroku Connect

Web Technologies: CSS, XML, HTML, JavaScript

ETL Tools: Loader, Salesforce-to-Salesforce, Apex Explorer, CRM Fusion tools, Jitterbit

PROFESSIONAL EXPERIENCE:

Confidential, Wilmington, DE

Sales force Admin/ Developer 

• Worked with Business group for requirement gathering throughout the planning and implementation
• Worked in Administration, Configuration, Implementation and Support of service max and Salesforce applications
• Worked in building Lightning Components, Lightning Tabs by displaying them in Lightning Experience, salesforce1 Mobile app, Standalone Lightning app
• Executed security & sharing rules, community user licenses for Field, Record Level & Object, Community access for distinctive users at different levels of organization
• Worked on creating multiple communities includes Partner and Customer communities for secure and fast communication between the Company and Customers.
• Analyzed and Configured Apex Classes, Controllers, Visualforce pages by migrating them to multiple orgs to check the functionality and code coverage before moving to Production
• Configured search layouts, page layouts to organize fields, custom links, related lists, custom buttons, List views
• Performed administrative tasks like configuring Profiles, Permission Sets, Roles, Users, Sharing rules, Record Types, Public groups and Queues for the organization and setting up Field-level, Object-level security rules for each profile
• Worked on Integration, Heroku Connect, Postgress SQL by establishing connections from salesforce to Heroku to split the orgs with respective filter conditions approved by business..
• Involved with Data team for writing scripts, SOQL queries to fetch huge volumes of data with filter conditions from Database and loading into multiple sandboxes with Data loader.
• Followed the Concept of External Id’s, Vlookup’s helps in Data cleansing, Data validation to avoid Duplication of records.
• Worked on Writing Test classes and performed Unit, System and Functional testing to maximize code coverage
• Worked on debug logs and customized application to understand the flow and fixing the Bugs
• Worked on Agile Accelerator(AA) to track the Work, Tasks, User Stories, based on Team and respective individual followed by Scrum for improved productivity and reduced errors.

Techologies: Salesforce.com platform, JavaScriptt, Postgress SQL, Workbench, Data Loader, Force.com IDE, Heroku Connect, Triggers, Visualforce Pages, Reports, User Authentication, Roles, Profiles, SOQL, SOSL, Lightning, Portal-Based Communities.

Confidential, Salem, NH

Salesforce Admin/ Developer 

• Worked closely with sales team and business analysts and performed detailed analysis of business and technical support
• Worked as Production Support to help end-users in Login issues, workflows, reports and dashboards accessing.
• Developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.
• Involved in Craeting Lightining Components by adding them to existing Visualforce pages to build the UI according to the device.
• Involved in Data mapping specifications with Standard Salesforce objects to create and execute detailed system test plans. The data mapping specifies what data will be extracted from an internal data warehouse, transformed and sent to an external entity.
• Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visualforce, Force.com IDE.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management.
• Worked with Workbench to query, manipulate in Salesforce.com organization.
• Worked in Lightning environment to develop the application according to business requiremnets.
• Worked on Data Migration from Source to Salesforce through CRM Fusion Demand tools, Data Loader.
• Worked on Heroku Connect to migrate metadata between organizations.
• Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation.
• Designed Custom Objects, Entity-Relationship data model, validation rules on the objects and tabs.
• Created Validation Rules, workflow rules and defined Outbound Messages, time triggered tasks, email alerts, filed updates to implement business logic.

Techologies: Salesforce.com platform, JavaScriptt, CRM Fusion Tools, Workbench, Data Loader, Force.com IDE, Heroku Connect, Triggers, Visualforce Pages, Reports, User Authentication, Roles, Profiles, SOQL, SOSL, Lightning, Twitter Bootstrap.

Confidential, Atlanta, GA

Salesforce Admin/ Developer 

• Developed APEX Classes, Visualforce pages and APEX Triggers to develop the custom functionality as per the requirements.
• Created Custom Objects, Tabs, Record Types, Organization wide default settings, Sharing Rules, Queues, and Groups as per the business requirements.
• Created the Validation rules on various objects. Also, created Assignment Rules on Opportunities object to assign the Opportunities automatically to various groups of users based on the region.
• Analyzed and converted Business workflows to Salesforce workflows and assigned workflow alerts.
• Developed Force.com site to give read access to all the data to employees within the company and make this site as Intranet application by restricting based on the IP address.
• Developed Reports and Dashboards according of the business requirements and customized the existing Reports as per the Change Requests.
• Performed Data Management, including Data Integration from external data sources using APIs, web services as well as importing and exporting large volumes of data.
• Data migration and updates through the tool provided by Sales force.com and Copado tools.
• Designed, build, test and deploy enhancements to   Salesforce   custom Objects, Workflows, Triggers, Alerts and Reports within   Salesforce   using Apex and Force.com.
• Created and given permissions to applications, objects, Apex Code, IP Access, Login hours, Tabs, Customization permissions based on profiles.

Technologies: Saleforce.com platform, Apex Language, Visualforce (Pages, Component and Controllers), Data Loader, S-Controls, Apex Triggers, Web Services, Reports, Custom Objects, Security Controls, Sandbox data loading.

Confidential, Atlanta, GA

Salesforce Developer/ Administrator 

• Maintained user roles, security and sharing access using Organization Wide Defaults, Profile, Roles & Hierarchies, Sharing Rules, and Public Groups.
• Performed data migration from legacy system using import wizard and Data Loader
• Developed Custom Objects, Custom reports and configured Analytical Snapshots to dump the data into on a regular basis for sales performance and lead generation statics.
• Designed and deployed Custom Tabs, Validation Rules, Approval Processes and Auto-Response Rules for automating business logic.
• Created Workflow Rules and defined related tasks, email alerts, and field updates.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Implemented Pick Lists, Dependent Pick Lists, Lookups, Master Detail Relationships, Validations and Formula fields to the custom objects.
• Added custom fields and validations to new and existing objects and added custom functionality using custom controllers and custom extensions
• Developed training plans, materials, and documentation for users, kept materials up-to-date, conducted user trainings as required

Technologies: Saleforce.com platform, Data Loader, S-Controls, Reports, Custom Objects, Security Controls.

Confidential

Java Developer

• Developed the GUI of the system using HTML, JSP and client-side validations was done using JavaScript. Built and accessed the database using JDBC for ORACLE9g.
• Struts Framework in conjunction with JSP and Tag Libraries used in developing user Interface for administrative screens and user interaction screens.
• Developed Session Beansa for necessary transactions like fetching the data required, updating the customer information
• Worked on coding of Servlets and EJB communication
• Developed Servlets to process the requests, transfer the control according to the request to corresponding Session Beans, JSP pages.
• Developed Web logic container security components for adding vendor specific Security Realm to application using JMX.
• Java Servlets and JSP pages were deployed on the Web Logic Application Server for retrieving user information and posting related data.
• Worked on database layer for updating and retrieval operations of data from oracle database.

Environment: Java, JEE, Struts Framework, JSP, Servlets, JDBC, HTML, CSS, PL/SQL, Oracle 9g, Eclipse, SQL Developer, OC4J application Server, MS-VSS (Version Control).