SUMMARY:

• 9 years of IT experience with more than 7 years of experience in Salesforce.com Administration, configuration and development.
• Extensive experience in developing Apex Classes, Triggers, Visual force pages, writing Workflows, Force.com API.
• Experienced in analyzing business requirements and implementing them to Sales force custom objects, master - detail relationships, and lookup relationships.
• Experienced in Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Workflow.
• Worked extensively on various "Sales Cloud" in salesforce.com standard objects like Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.
• Hands-on on all SDLC's phases like Requirements study, Design, Development and Implementation and Maintenance stages of various projects.
• Involved in the Scope & Estimation for Software projects for few cases using FPA and Work Break Down techniques.
• Handled Migration Projects and Possessing sound knowledge in database management and backend programs (stored procedures, triggers, functions etc.).
• Expertise in Apex to implement the complex business logic within Governor Limits and Test Class Framework.
• Proficient in Data Migration from Traditional Applications to Sales force using Data Loader.
• Expertise in Web Services and Implemented SOAP, REST and METADATA API's for different integration requirements.
• Experience of integrating applications with other existing applications.
• Good experience in working on Eclipse IDE for writing business logic in Apex programming language.
• Handled validation on client side using validation controls and custom validations on JavaScript.
• Administered Salesforce.com setup, which involves modifying roles and profiles, creating/modifying dashboards/reports and managing users.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Record Types, Email alerts, Reports, Dashboards and Tasks.
• Ability to independently perform implementation, documentation, testing and updating as it relates to the SalesForce.com business requirements.
• Ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally.
• Customized SFDC fields, page layouts, record types, searching, list views, queues, reports, and dashboards.
• Ability to adapt to any environment such as working with small or large groups or independently and excellent analytical, written, and oral communication skills.

TECHNICAL SKILLS:

Salesforce\ Salesforce Tools: Apex Classes, Triggers, Test classes, Batch and  Force.com Eclipse IDE plug-in, Force.com Schedule classes, Visual force, Controllers, (sandbox, production), Force.com data loader, salesforce1, Lightning App builder, SOAP, Force.com Migration tool, Workbench, WSDL, REST API, Sales, Service clouds, WSDL-to-Apex, Drawloop and Echosign.

Programming Languages: Web Services \Apex, Java/J2EE, Servlets, JDBC, SQL.\SOAP, RESTFul

Scripting Languages: Sites, Communities, SOQL, SOSL, DML, \Reports, Dashboards, Formulae, Validation rules, Work flows.

Operating Systems: HTML5, CSS3, Bootstrap 3.3.0, Java Script, \ UNIX, Windows XP/2000NT, Windows 7/8/10, AngularJs 1.3.8, XML, XSD, JSON, JSP, \ Microsoft Office. JSTL, JQuery.

Tools and Utilities: Target Process, GIT, Base camp.

Database: Eclipse IDE, Remedy, SNOW, Visio, JIRA, Oracle 10g/11g, DB2, SQL Server. 

WORK EXPERIENCE:

Confidential, MN

Sales force Developer/ Administrator

Responsibilities:

• Used Sales Force Automation for Sales Management, Opportunity Management, Account and Contact Management, Data Quality Management, Approvals and Workflow.
•  Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application.
• Developed and deploys ad hoc Salesforce.com reports and dashboards.
• Created Workflow Rules, Approval Process, Validation Rules.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Designed and developed Visual Force pages based on the business requirements.
• Develop Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.
• Work on complex data migration projects using Data Loader tool and Cast Iron.
• Integrated the web services by generating the necessary stubs from the WSDL files of PHP for extracting the data.
• Involved in querying Sales force tables using SOQL & SOSL queries using Force.com Explorer.
• Customized page layouts for Opportunity, Contacts and Accounts depending upon user roles and groups.
• Involved in the Data Transformation and Data Cleansing activities while transferring the data to the external system using Informatics on Demand.
• Modifying Page layouts and setting the Record Types.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Manage page layouts, fields, and system interface/capabilities.
• Maintenance of data entry standards & data integrity process.
• Build & monitor standard analysis and reporting for marketing campaigns.
• Experience with maintain user roles, security and profiles.
• Create and manage workflow rules, field updates and email alerts.
• Involved in Mass imports and exports of data.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.

Environment: Salesforce.com Platform, Salesforce.com Custom Objects, Apex Language, Visual Force (Pages, Component & Controllers), Data loader, HTML, Workflows & Approval process, Reports, Eclipse, Force.com Eclipse Plug-in, Salesforce.com sandbox.

Confidential, Chicago, IL

Sales Force Developer

Responsibilities:

• Interacted with business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements
• Coordinated business process reviews meetings with multiple teams to establish standardized workflow processes.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on both custom and standard objects, Components, and Visual Force Pages.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs of the application.
• Managed search layouts and created page layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Customizing the existing Apex classes and Visual Force pages for better performance.
• Creating Workflows for field updates, email- alerts and time-based workflows to accomplish the business requirements
• Created profiles and field level security to hide critical information on the profile users.
• Used custom settings wherever possible to avoid SOQL queries.
• Used SOAP web services and XML as data communication with external systems
• Created email-templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Developed complex Apex batches to clean up the offers data.
• Used Change Sets for deployment to production.
• Providing Support to Day-to-Day issues

Environment: Force.com Platform, Eclipse 3.6, Apex, Visual Force, JavaScript, JQuery, SOAP, RestApi, WSDL, XML, Force.com Data Loader.

Confidential, Lansing, MI

Salesforce Developer/Admin

Responsibilities:

• Responsible for design, build, distribute, and continually improve a wide-range of reports and analyzes covering all aspects of company's Financial and HR operational performance.
• Help identify opportunities for Financial and operational performance improvements
• Develop and maintain the systems and models needed to track, report, analyze, and forecast company performance
• Involved in Software Development Life Cycle (SDLC) of the application, which included Requirement gathering, Design Analysis, and Code development.
• Implemented Struts framework based on the Model View Controller design paradigm.
• Designed and developed business components using Session and Entity Beans in EJB.
• Implemented EJB's Container Managed Persistent strategy.
• Mapped classes to database tables in Deployment Descriptor files.
• Worked on triggers and stored procedures on Oracle database.
• Apache Ant was used for the entire build process.
• Worked on Eclipse IDE to write the code and integrate the application.
• The application was deployed on Web Sphere Application Server.
• Coordinated with testing team for the timely release of the product.\

Environment: JDK 1.4, JavaScript, JSP 1.2, Servlets, Struts, MS, WSAD, Web Sphere Application Server, Oracle, EJB, Eclipse

Confidential, Peoria, IL

Salesforce Developer/ Administrator

Responsibilities:

• Worked on analyzing, estimating complexity, story pointing and implementing the user stories.
• Developed service cloud on salesforce.com platform using CRM process.
• Designed, developed and deployed Apex classes, controller classes, Apex triggers for various functional needs in the application.
• Implemented Apex batch classes to automate the business requirements that considerably reduced manual effort currently followed in the company.
• Created different roles and profiles for users.
• Worked on Salesforce Integration using Informatica cloud.
• Designed and developed Visual force pages based on the business requirement.
• Integrated SAP with Salesforce using SOAP API.
• Developed rich UI using HTML5 and CSS3 in Visual force pages and used JavaScript and JQuery to utilize the plug-ins.
• Implemented JavaScript Remoting to integrate with front end technologies.
• Used SOQL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Implemented Service Cloud including: Customer Portal & Communities, Case Feed, Knowledge Base and Entitlements.
• Used Eclipse IDE and sandbox for developing and testing.
• Integrated Visualization for reporting purpose by decommissioning the Data Analysis.
• Wrote test classes to cover above 80% and as well as covering all the business scenarios.
• Configured permission sets, custom labels, workflow rules, validation rules and approval process.
• Created Email templates using HTML and Visual force.
• Followed Scrum Agile methodology for the iterative development of the application and participated in weekly Sprints, daily stand up meetings and customer reporting backlogs.
• Used Source tree to move the code from one environment to other environment and Target Process to maintain sprint stories and defects.

Environment: Salesforce.com Development, Force.com IDE, Apex Classes, controllers, Visual force pages, SOAP callouts, Service cloud, HTML5, CSS3, JQuery, JavaScript, Visualization, Source Tree, Target Process

Confidential, Mountain View, CA

Salesforce Administrator/ Developer

Responsibilities:

• Hands-on-experience in designing Custom Objects, Custom Formula Fields, Field Dependencies, Pick List, Search Layouts and Role Based Page Layouts.
• Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.
• Hands-on expertise with administrative tasks such as User Management, creating Roles, Profiles, Permission Sets and managing Field- level Security at profile level
• Implemented Web-to-lead, Web-to-Case and Email-to-Case to generate new Leads and Cases.
• Created workflow rules and defined related tasks, time-based triggered tasks, email alerts, field updates to implement business logic.
• Implemented pick lists, dependent pick lists, validation and formula fields to the custom objects.
• Configured Profiled-based IP address restrictions, Organization-wide IP address restrictions and Profile-based login hour restrictions.
• Used Data Loader for insert, update, Delete and bulk import or export of data from Salesforce.com S objects used it to read, extract, and load data from comma separated values (CSV) files.
• Developed and supported Extraction, Transformation and Load process (ETL) using informatica.
• Created SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Developed Reports and Dashboards for various business users on Opportunity, Cases and Accounts.
• Developed various Batch Apex classes and scheduled those using Apex Schedulable classes on hourly basis.
• Experience in modifying visual force pages to be supported in Lightning Experience and good understanding of lightning mode and its features.
• Customized and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Worked in a team as a developer and administrator to perform technical requirements, detailed analysis of business and designed the solution.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading.

Confidential

Java Developer

Responsibilities:

• Gathered the business requirements from Clients.
• Design and develop the application using UML and Visio.
• Used AJAX and JavaScript for validations and integrating business server side
• components on the client side with in the browser.
• Developed the application using Struts Framework that leverages classical Model View Layer (MVC) architecture.
• Configured connection caches for JDBC connections.
• Used extensive JavaScript for creating the Global templates that can be used across the JSP Pages.
• Implemented MVC design pattern using Struts framework.
• Developed Servlets, JSP's, Java Beans.
• Wrote Stored Procedures using PL/SQL.
• Involved in building and parsing XML documents using SAX parser.
• Created user and database objects such as tables, views, and indexes.
• Used CVS repositories for version controlling.

Environment: Java, J2EE, JSP, Servlet, Struts, PL/SQL Developer, Oracle, Web Sphere Application Server, Ant, Eclipse, XML, CVS, MS Windows, UNIX.