SUMMARY:

• Around 7+ years of IT experience including 5+ plus Years of Salesforce.com working experience in various phases of Software Development Life Cycle.
• Good knowledge on Apex development in creating Objects, Triggers, Apex Classes, S - controls, Standard Controllers, Custom Controllers and Controller Extensions.
• Experience in SFDC development using Apex classes and Triggers, Visual Force, S-Controls, Force.com IDE, SOQL, SOSL.
• Experience in Sales, Service, and Marketing clouds in different stages of project life cycle.
• Extensive experience in creating custom relationships using Lookup, Master-Detail and establishing Many-to-Many relationship using Junction Objects.
• Experienced in building Custom Applications that includes administration, configuration, implementing and support experience with Salesforce.com platform.
• Technical knowledge in Lightning experience and Lighting app builder.
• Proficiency in administrative tasks like Creating Roles, Profiles, Users, Email Services, Page Layouts, Workflow Alerts, Actions, Reports and Approval Processes.
• Hands on Experience of Salesforce Web Services API like REST, SOAP.
• Designed various Custom Objects, Custom Fields, Role Based Page Layouts, Custom Tabs, and Custom Reports as per the client requirements.
• Sound knowledge on Salesforce custom Application Development, Administration, Data Migration and Deployment of applications to Force.com platform.
• Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, Process builder, sharing rules and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Experienced working with salesforce.com sandbox and production environments, also with Eclipse IDE Force.com Plug-in environments.
• Strong knowledge of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design, Development and Testing.
• Strong communication and inter-personal skills with ability to work well in a dynamic team environment.
• Experience in migrating Huge Volumes of data from legacy systems to Salesforce using Apex Data Loader.

TECHNICAL SKILLS:

SalesForce.com: Force.com Web Services API, S-controls, Apex Classes, ApexTrigger, Visual Force, SFDC Eclipse Plug-ins, Force.com IDE for Eclipse, Apex deployment Tools, S-control, SF Explorer, Data Loader, Salesforce.com customizations like Workflow Rules, Record Type, Role Hierarchy, Validation, Quotes, Formulae, Custom objects, Page Layouts.

Languages: C, C#, C++, Java, JavaScript, SQL, Apex

Web Development: XML, HTML, CSS, Visualforce

Operating Systems: Windows 9X, XP, Vista, 7, OS X (Mac) and Linux

GUI and Tools: Eclipse, Force.com IDE, Apex Data Loader.

PROFESSIONAL EXPERIENCE:

Confidential, Irving, TX

Salesforce Admin/ Developer

Responsibilities:

• Responsible for Requirements gathering, Analysis, Data Modeling and create design document.
• Participated in meetings with Business Users, Analysts & Managers to discuss the Business requirements.
• Created Apex Classes, Apex Triggers and Visualforce Pages (CSS & Lightning styles) for various functional needs in the application.
• Configured search layouts, page layouts to organize fields, custom links, related lists, custom buttons, List views.
• Written SOQL, SOSL queries with consideration to Governor Limits for the data manipulation needs of the application using platform database objects in Apex Classes and Apex riggers.
• Worked with various standard salesforce.com objects like Accounts, Contacts, Leads, Opportunities and Cases.
• Implemented custom Validation rules, Formula Fields, Email Templates, Assignment Rules and Auto-Responses for Cases and Leads.
• Designed various Email Templates like Custom, HTML and Visualforce, these Email Templates will be used to manually send emails through standard email interface or send emails through workflow rule email alerts and apex code.
• Implemented Complex Workflow rules, Workflow Approvals, Flows, Process builder, Validation rules, email alerts and field updates for business process automation.
• Used Force.com web service API for implementing WSDL in the application for access to data from external systems and web sites.
• Developed and configured Custom Reports & Dashboards.
• Created Custom report types like Summary and Matrix reports to track pipeline insight, program opportunities.
• Used Data loader tool for migration of data into Salesforce.com from external systems using CSV files.
• Deployed Sandbox salesforce.com application into Production using Force.com IDE.
• Periodic deployments to the Production environment using change sets according to deployment schedules.

Environment: Salesforce.com, Force.com IDE, Eclipse IDE Plug-in, Data Loader, Apex language, Visualforce Pages, Components and Controller, Workflows, Web Services Description Language (WSDL) and JavaScript.

Confidential, East Greenwich, Rhode Island

Salesforce Admin/ Developer

Responsibilities:

• Developed APEX Classes, Visualforce pages and APEX Triggers to develop the custom functionality as per the requirements.
• Created Custom Objects, Tabs, Record Types, Organization wide default settings, Sharing Rules, Queues, and Groups as per the business requirements.
• Created the Validation rules on various objects. Also, created Assignment Rules on Opportunities object to assign the Opportunities automatically to various groups of users based on the region.
• Analyzed and converted Business workflows to Salesforce workflows and assigned workflow alerts.
• Developed Force.com site to give read access to all the data to employees within the company and make this site as Intranet application by restricting based on the IP address.
• Developed Reports and Dashboards according of the business requirements and customized the existing Reports as per the Change Requests.
• Performed Data Management, including Data Integration from external data sources using APIs, web services as well as importing and exporting large volumes of data.
• Data migration and updates through the tool provided by Sales force.com.
• Designed, build, test and deploy enhancements to Salesforce custom Objects, Workflows, Triggers, Alerts and Reports within Salesforce using Apex and Force.com.
• Created and given permissions to applications, objects, Apex Code, IP Access, Login hours, Tabs, Customization permissions based on profiles.

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Component and Controllers), Data Loader, S-Controls, Apex Triggers, Web Services, Reports, Custom Objects, Security Controls, Sandbox data loading.

Confidential, Windsor, CT

Salesforce Admin/ Developer

Responsibilities:

• Created and given permissions to applications, objects, Apex Code, IP Access, Login hours, Tabs, Customization permissions based on profiles.
• Involved in identifying, planning and implementing new salesforce.com features and functions (new screens, workflow, force.com objects, and reports, apex code) to meet business requirements.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users.
• Worked with Sales force premier support to short out technical challenges and governor limits
• Developed custom price books and products application and customized products and price book using Visual force page and custom controller.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other Components.
• Responsible for performing administrative functions in Salesforce CRM such as create/modify pick lists and lookup fields
• Used field level security along with page layouts to manage access to certain fields.
• Developed Various Visual Force pages as per organization requirements.
• Configured business rules and implemented complex business rules in Sales force for complex workflows
• Integrated the Web Services for extracting the data from external systems to display in the pages of salesforce.com.
• Used Force.com developer toolkit including Apex Classes, Apex Controllers and Apex Triggers to develop custom business logic.
• Used Web services for integration.
• Developed several custom reports to better assist managers and also report folders to provide report accessibility to appropriate personnel.
• Developed Custom Tabs and Custom Objects.
• Used sandbox for testing and migrated the code to the production instance in installments.
• Maintained user accounts and managed the profiles along with Role Hierarchy.

Environment: Saleforce.com platform, Trigger’s-Control, Salesforce.com Data Loader Force.com Sites API, SOSL, SOQL, Force.com IDE, Eclipse Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Web Services, WSDL, Sharing rules, roles Profiles, mobile management.

Confidential

Salesforce Admin/ Developer

Responsibilities:

• Performed the roles of Salesforce.com Administrator in the organization.
• Interacted with various business team members to gather and documented the requirements. Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns,
• Coordinated with users to determine requirements and prepared design documents. worked with SalesForce.com consultants while implementing the solutions for the requirements.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities.
• Implemented and deployed the Custom objects, Page layouts, Custom tabs, and Components, to suit to the needs of the application.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Developed various Custom objects, Tabs, Entity-Relationship data model, validation rules, Components.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Involved in field & page layout customization for the standard objects like Account, Contact, and Leads.
• Involved in creating and customizing Email template and configuring them to the email alert within the workflow rule for a standard/custom object.
• Developed various Custom objects, Tabs, Entity-Relationship data model, validation rules, Components.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.

Environment: Saleforce.com platform, Visual Force Pages, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Windows XP.

Confidential

Java Developer

Responsibilities:

• Developed the GUI of the system using HTML, JSP and client-side validations was done using JavaScript. Built and accessed the database using JDBC for ORACLE9g.
• Struts Framework in conjunction with JSP and Tag Libraries used in developing user Interface for administrative screens and user interaction screens.
• Developed Session Beansa for necessary transactions like fetching the data required, updating the customer information
• Worked on coding of Servlets and EJB communication
• Developed Servlets to process the requests, transfer the control according to the request to corresponding Session Beans, JSP pages.
• Developed Web logic container security components for adding vendor specific Security Realm to application using JMX.
• Java Servlets and JSP pages were deployed on the Web Logic Application Server for retrieving user information and posting related data.
• Worked on database layer for updating and retrieval operations of data from oracle database.

Environment: Java, JEE, Struts Framework, JSP, Servlets, JDBC, HTML, CSS, PL/SQL, Oracle 9g, Eclipse, SQL Developer, OC4J application Server, MS-VSS (Version Control).