PROFESSIONAL SUMMARY:

• 8 years of overall professional IT experience and 5+ years of experience in salesforce.com, CRM platform using visual force, Apex and java Technologies as Administrator and Developer. 4+ years of experience in configuration, Customization, Development and support of Salesforce.com CRM. 2 years as Administrator and 3 years as Developer.
• Developed stand alone salesforce Lightning applications using salesforce lightning design system using AURA framework. Developed lightning components, Events and managed data binding between the components.
• Experienced in implementing APEX Triggers, Web Services and Workflows to achieve complex business functionalities. Developed Complex Visual Force pages with APEX controller classes.
• Experienced in integration of Salesforce.com with external applications by using Web Services such as REST and SOAP. Involved in continuous integration for data transfer from third party java systems.
• Efficient in Java Object Oriented programming and maintaining layers to hold the data using DTO objects. Expert in writing the SOQL and SOSL following Governor Limits and handling the code coverage by writing test classes during code deployment.
• Hands on experience and proficiency in SFDC Administration and Salesforce.com configuration in creating the Custom Objects, various types of Custom fields, buttons, links, Record types, Page layouts, User Profiles, Work flows approvals and Validating Rules and all other Administrative Works.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Email Services, Approvals, Reports, Dashboards, Actions, Tasks and Events. Worked on Apex Data Loader, Import Wizard. Experience in developing and administrating projects on Salesforce.com Sales, Service cloud.
• Experienced in creating salesforce chatter groups and Approval process.
• Experience in managing full sandbox, developer sandbox and Configuration - only sandbox. ­
• Worked with Managed Packages in installing them and configuring according to business.
• Hands on experience on Web technologies like Object Oriented Programming, JavaScript and HTML 5 and CSS.
• Used GITLAB, SVN and version control for code repository.
• Proficient in MS Word, Excel, Power point and Microsoft outlook. And configuring Salesforce outlook for the users.
• Team player Interpersonal skills, strong understanding of fundamental business processes, excellent Communication and with good Problem solving skills.
• Worked with on-shore and off-shore teams in maintaining the work in progress through daily standup’s meetings and sprint planning meetings.
• Ability to closely work with BA team in gathering the requirements and implementing them according to the Business process.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce Lightning Applications, Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Web Service, Partner WSDL & Enterprise WSDL, Visual Force (Page, Component & Controllers).

Custom Integration: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom settings, Custom labels and Tabs, Email Services, Role Hierarchy, Dashboards, Security Controls, AppExchange Package & Custom Application and Sandbox data loading.

Force.com tools: Apex Data loader, Force.com Apex Explorer, AJAX tool kit, Force.com Migration Tool, ANT migration tool and Force.com Eclipse IDE Plug-in.

Programming Languages: APEX, SLDS, OOP’s, JavaScript, HTML, CSS, AJAX, JQuery

Platforms: UNIX and Windows (NT, 2000, XP).

Database: MS SQL Server 2000/7.0 and MySQL.

IDE: Eclipse, Sublime Text, My Eclipse and Force.com Eclipse IDE plug-in.

PROFESSIONAL EXPERIENCE:

Confidential, Salt Lake City, UT

Sr. Salesforce Developer

Responsibilities:

• Developed Accounting lightning application, for payment processing and to maintain customer’s details.
• Developed multiple lightning components to hold different data, and Events to exchange the necessary data between lightning components.
• Hands on experience on sending data from Client side Java script controllers to Server side APEX controllers to process the data.
• Knowledge on data binding between parent and child lightning components.
• Worked on Continuous integration with third party systems using APEX REST web service calls. 
• Worked on Layering structure to hold the date in DTO objects and passing the data all the way to UI layer through the layers.
• Worked efficiently on error handling mechanism in throwing the errors occurred in the integration layers to UI layer with proper error messages.
• Efficiently worked on object oriented APEX coding, in developing re-usable code through APEX programming.
• Worked on writing test classes for REST web services by creating Mock Tests.
• Worked on Visual Force pages and respective Apex controller classes, to process the data on pages.
• Experienced in Using POSTMAN web tools in testing the service calls, to check primary data coming from third party java systems.
• Maintained the code in GITLAB repository and did code review and merged the code into appropriate branches.
• Used source tree to create the feature branches for the stories worked on and experienced in Using Target Process for the project tracking.
• Worked closely with the BA team in giving suggestions and maintaining business flow.
• Worked with off-shore development team and maintained the project in sync.

Environment: Salesforce Lightning Applications, Salesforce.com platform, Java Script client side controllers and helper classes. Data Loader, Apex Classes, Controllers, Triggers, Visualforce, SOQL, SOSL, Process Builders.

Confidential, Omaha, NE

Sr. Salesforce Developer/ Administrator

Responsibilities:

• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visual Force pages to develop custom business logic. 
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages. 
• Used APEX coding techniques to develop custom visual force pages along with Apex Classes for the business requirements. 
• Developed APEX Triggers to support complex business process and maintained the standard salesforce development techniques to overcome the Governor Limits.
• Worked with various Salesforce.com standard objects like Users, Contacts, Reports, and Dashboards. 
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization. 
• Efficiently worked on customizing with standard Salesforce.com objects like Accounts, Contacts, Leads, Cases and Opportunities using Apex.
• Performed Data Loads using the standard Apex Data Loader to create test data in full copy sandboxes as part of UAT Testing with Business users.
• Created Profiles and implemented object and field level security to hide critical information from the profile users. 
• Closely worked with BA team in analyzing and making the requirements understandable for the rest of the team.

Environment: Salesforce.com platform, Data Loader, Apex Classes, Controllers, Apex Triggers, Visualforce, SOQL, SOSL, Workflow & Approvals.

Confidential, Livonia, MI

Salesforce Developer

Responsibilities:

• Developed Apex Class and customizing Visual Force pages for adding additional business features to the existing system and involved in Writing Test classes for the APEX code.
• Extensively worked on Creating and Modifying the existing Custom buttons in salesforce using Java script and Worked on creating APEX Triggers and Workflow rules to perform some business actions.
• Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Involved in Administrative work, created and maintained Users, Roles and Profiles and implemented role hierarchies, sharing rules, field level securities among the custom fields page layouts and record level permissions to manage sharing access among different users.
• Efficiently worked with standard Salesforce.com objects like Accounts, Contacts, Leads, Cases and Opportunities, Products and developed and deployed the Custom objects, Page layouts, Custom tabs, Components. Created and used Email templates in HTML and Visual force formats.
• Extensively worked on creating change sets, Outbound messages and involved in production Deployments.
• Involved in Agile process and involved in Business requirement meetings.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Data Loader, Outlook, Custom Objects, Scheduled Apex Jobs, Custom Tabs, Email Services.

Confidential, Hagerstown, MD

Salesforce.com Developer/ Administrator

Responsibilities:

• Comprehensive understanding of Case Management along with Account, Contact and Opportunity management in salesforce.com and its usage in Call centre application.
• Designed Apex Triggers and Apex classes to manage complex business workflows. Wrote Apex Text class (Methods) for SFDC testing to facilitate test driven development.
• Developed Visual Force pages along with controller extensions using the Salesforce.com and AJAX tool kit.
• Integrated Salesforce.com with various legacy systems and in house applications using the Force.com SOAP and REST based web services API.
• Exposed Custom Web Services in Apex to support callouts from external systems through the API.
• Implemented Test Methods for the Apex Code and followed best practices to avoid governor limits and achieve better code coverage
• Re-factored a lot of legacy code as part of Technical debts to avoid redundant execution of business logic and optimized the code better maintenance.
• Created Force.com SITES and configured security for guest profiles and access sites form external links.
• Actively involved in Sprint Grooming and Planning Sessions to work with business and come up with a designed solution.
• Defined the lookup relationship and master-detail relationship on the objects that helps in associating the records and defining a parent-child relationship in which the master object controls certain behaviors of the detail object respectively.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Data Loader, Outlook, Custom Objects, Scheduled Apex Jobs, Custom Tabs, Email Services.

Confidential

Salesforce Admin/ QA

Responsibilities:

• Used Apex Data types, Variables, Expressions, Assignment statements, Conditional statements, Loops, SOSL, SOQL queries, locking statements, Transactional control to invoke Apex triggers.
• Created Visual Force Pages to display search based record sets and paginated
• Created various Custom Reports for standard objects as well as custom objects to give complete detail overview of Customer (Account) Orders.
• Created various Custom Objects, Custom Settings, Custom Labels, Validation rules, Record types, Custom Tabs, Workflow rules, assignment rules and approval process.
• Efficiently worked on customizing with standard Salesforce.com objects like Accounts, Contacts, Leads, Cases and Opportunities using Apex.
• Tested the newly developed features, Involved in end-to-end testing, regression testing.
• Developed various Custom Reports, Dashboards and deployed them for different business users based on security.
• Refresh the sandboxes in regular intervals and deploy the code into production.
• Supported the Data migration activities using out of the box Data Loader.

Environment: Salesforce.com platform, Jira Bug tracking Tool. Test Link.

Confidential

Salesforce Admin/ Tester

Responsibilities:

• Configured different page layouts and customized field level security of fields for different objects. Created page layouts, search layouts to organize fields, custom links, custom buttons, related lists.
• Performed the administrator role by creating roles, profiles and configured the permissions based on the organizational hierarchy requirements.
• Created reports and dashboards for different objects based on the user requirements.
• Performed the activities like insert, update and delete and export using apex data loader.
• Worked on different relationships between the objects like lookup and master detail relationships.
• Involved in Testing the new features developed in Agile Sprints. Created Test plans, Test Cases and reported bugs in Jira.
• Responsible for retesting and regression testing of the application

Environment: Salesforce.com platform, Rally Tool, Android OS, iOS, Test scripts.