Salesforce AdminÂ Resume Machesney Park, IL - Hire IT People

SUMMARY:

Dynamic, technically sophisticated Salesforce leader with proven expertise in customization, automation, and process improvement gained over 7+ years of progressive experience. Strong ability to build teams from the ground - up and train new and existing employees on novel procedures. Personable and charismatic with the interpersonal skills required to build partnerships with key decision makers at all organizational levels. Extensive familiarity with AppExchange tools.

AREAS OF EXPERTISE:

Customer Service
Administration
ROI Campaigns
Continuous Improvement
Pardot
Marketing
Reporting & Analysis
MS Office Suite
Data Import/Export

PROFESSIONAL EXPERIENCE:

Confidential, Machesney Park, IL

Salesforce Admin

Responsibilities:

Successfully automated numerous processes.
Developed dashboards to facilitate up-to-date monitoring of company data.
Cleansed duplicate data - defined dupe catcher and blocking parameters to maintain data integrity.
Created training materials and built highly effective work groups.
Drove integration of email in marketing initiatives.

Confidential, Machesney Park, IL

Inside Sales

Responsibilities:

Proved instrumental in the successful implementation of a new ERP system. Rapidly became a super user.
Work intensively with fellow Continuous Improvement Team members to implement lean methodology.

Confidential, Rockford, IL

Customer Service Rep

Responsibilities:

Entered customer orders and quotes via phone, fax, and email in a fast-paced environment.
Figured pricing, checked stock, and tracked orders.

We provide IT Staff Augmentation Services!

Salesforce AdminÂ Resume

Machesney Park, IL

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