SUMMARY:

• Highly accomplished Payroll Professional with a verifiable track record of managing complex projects and exceeding expectations.
• Well versed in clarifying business requirements, performing analysis between goals and existing procedures/skill sets, and designing process and system improvements to increase productivity and reduce costs.
• Utilize keen analysis, insights and team approach to drive organizational improvements and implementation of best practices.
• Superior interpersonal skills, capable of resolving multiple, and complex (sales, human resources, legal, financial, operational) issues and motivating staff to peak performance.

AREAS OF EXPERTISE:

Excellent Strategist: Provide solutions that boost productivity and efficiency across the organization. Quickly identify problem areas and implement effective solutions to meet goals.

Exceptional organizational skills: Consistently recognized by colleagues for exceptional talents in needs analysis and problem resolution in fast - paced environments.

Strong sense of responsibility: Solid professional standards; excellent track record of dependability. Maintain focus on achieving results while implementing business solutions to meet a diversity of needs.

Administration and Management: Knowledgeable of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources.

Customer Service: Consistently demonstrate responsiveness, strong customer focus, and ability to build good customer relationships.

Computer/Technical Skills: Knowledgeable of computer programs to include Workday time keeping and time off application, Workday HR, Kronos - Time keeper tool (version 4.2 to 6.0), Microsoft Office Applications (Word, Excel, Access, Outlook, PowerPoint, and Front Page 2003), Homesite, MS Visual Source Safe, Web HTML 4.0, Concur - Business expense tool, Remedy, SQL report writing, Reynolds & Reynolds Dealer Application Admin, and Connect - Interfacing tool for Kronos.

PROFESSIONAL EXPERIENCE:

Confidential, Austin, Texas

Payroll Manager Global Payroll Operations

Responsibilities:

• Supervise and Manage payroll workload and activity to meet operational requirements
• Work closely with Sr. Director on global payroll initiatives and projects
• Ensure payroll is processed in an accurate, compliant and timely manner
• Ensure that all payroll information and records are maintained in accordance with statutory requirements
• Support all internal and external audits related to payroll
• Responsible for the coordination and processing of global ESPP and Mobility taxation
• Reconcile payroll inbound and outbound interfaces
• Approve and release payroll disbursements
• Administer time and attendance systems
• Prepare, review and coordinate all aspects of Payroll reporting
• Evaluate technologies and processes to enable transformation
• Champion policies that promote best practices
• Mitigate risk by honing controls necessary to process payroll
• Identify required capabilities and skill gaps within own organizational area
• Performance manage and develop Payroll staff

Confidential, Austin, Texas

Sr. Payroll Analyst Payroll Operations

Responsibilities:

• Ensured that systems and processes correctly compute and record time, earnings, employee benefits, special deductions, mandated benefits, taxes, garnishments and other items that affect net pay and/or company liability
• Confirm general ledger accuracy and mapping for all pay elements.
• Applied strategic thinking to eliminate manual processes and reduce overall processing time.
• Produced analytics to improve overall efficiency.
• Processed end to end payroll processes on a semi-monthly basis including WorkDay interfaces, equity and mobility updates, overtime and retro payments, batch verifications, gross-to-net checks, check printing, bank interfaces and 3rd party benefit updates
• Assisted in payroll processes for our international locations.
• Developed, maintained, updated and communicated organization-wide payroll policies and processes regarding earnings, deductions, time keeping as well as government compliance reporting
• Partner with the Global HR Operations teams & other internal customers to ensure effective processes and issue resolution
• Assisted with internal and external Payroll audits
• Assisted with acquisitions by working with Human Resources and Business leads to facilitate change/integration
• Ensured appropriate setups were in place to allow for accurate timekeeping globally
• Assisted in initiatives to transfer from Kronos to WorkDay timekeeping globally

Confidential

Senior Payroll Analyst

Responsibilities:

• Coordinated and performed all aspects related to semi-monthly and annual processing.
• Processed garnishments and wage liens and ensured adherence to policies and procedures.
• Served as liaison with other departments, customers and third parties to obtain information.
• Worked closely with auditors to ensure compliance with all laws and regulations.
• Performed system analysis and determined technology needs
• Performed audits and testing for CSA (Control Self Assessment) controls and SOX (Sarbanes-Oxley) controls.
• Provided Workday time keeping/time off application first line support.
• Performed all annual audits and analysis

Confidential

Operations Analyst

• Worked closely with internal and external business partners to assist in the identification of new reports or data needs, and coordinate business on Application upgrades.
• Prepared and distributed routine and ad-hoc reports globally.
• Provided Kronos & Concur application first line support globally, and created databases as needed.
• Monitored imports and created exports through Connect for the Kronos & Concur applications.
• Assisted with project team on testing new application functions and upgrades.
• Served as Access Controls Administrator for process, control, and quarterly Controls System Access reviews; developed documentation to ensure compliance with internal control requirements.
• Coordinated with project team for the implementation of applications globally.
• Updated and maintained Remedy hierarchy and helped wizards for Trouble Tickets.

Payroll Specialist

• Coordinated and performed various functions including resolving difficult payroll issues, processing manual checks, bi-weekly payroll, employment verification, management of payroll files, and special reports processing.
• Processed garnishments and wage liens and ensured adherence to policies and procedures.
• Served as liaison with other departments, customers and third parties to obtain information.
• Worked closely with auditors to ensure compliance with all laws and regulations.
• Researched and provided responses to questions and concerns regarding employee payments.
• Administered preparation of missing time sheet reports and research.
• Conducted regular briefings for management on status of assigned payroll functions.
• Generated reports and made recommendations based on analysis.
• Assisted with project team on testing new application functions and upgrades to Payroll Application ProBusiness.
• Assisted in the implementation of CSA (Control Self Assessment) controls and SOX (Sarbanes-Oxley) testing controls.

Customer Service Representative

• Performed and coordinated functions such as assisting internal employee’s with all payroll concerns, reconciling employee’s payroll payments, and processing of employment verifications and subpoena information.

Confidential

Payroll Specialist

Responsibilities:

• Coordinated and performed various functions including but not limited to HR, Payroll & Benefits for over 300 employees.
• Administered and processed weekly, semi-monthly and monthly payroll.
• Led processing of payroll quarterly returns, as well as W2 forms.
• Managed employee benefits, reconciled payroll bank accounts, and handled payroll tax payments.