EXECUTIVE SUMMARY:

• Around 8 years of extensive experience as Kronos techno - functional consultant with expertise in Kronos WFC and WIM (Workforce Integration Manager).
• Experience with Kronos Workforce Timekeeper versions v6.3 to v8.0.12 which include requirement gathering, analysis, core configuration, implementation, testing, production support and upgrading of Kronos workforce central from v6.3 to v8.0.12.

TECHNICAL SKILLS:

• Kronos WFC
• Kronos Timekeeper
• Kronos Time and Attendance
• Kronos Accruals
• Kronos Leave
• Kronos Attendance
• Kronos WIM
• Kronos v6.2
• Kronos v6.3
• Kronos v7.0
• Kronos cloud v8.0.12
• Kronos clocks
• Kronos WDM
• Kronos DCM
• Kronos Connect
• ADP eTime
• ADP Ev5
• Peoplesoft HCM
• Kronos core config.
• Pay Rules
• Work Rules
• Adjustment Rules
• Pay Policies
• Access Profiles
• Navigators
• Breaks
• Deductions/Bonuses
• Hyperfind Queries
• Kronos Reports
• Kronos Licences

WORK EXPERIENCE:

Kronos Functional Analyst

Confidential, Mountain View, CA

Responsibilities:

• My responsibilities include support, analysis, change management, and implementation across the core WFC, Time and attendance, absence management, device manager and WIM modules in WFC 8.0 environments.
• Also responsible for the upgrades of all the interfaces which includes inbound and outbound while moving from v6.3 to v8.0.12 version.
• Troubleshot and solving all problems in software and configuration in WFC suite specializing in Workforce Accruals (WFA) in addition to Workforce Time Keeper.
• Worked on the new accrual setup, related changes (process profiles, access profiles, interface changes), Employee Migration to new accrual plans and EV5 HCM to Kronos interface changes from end to end.
• Working on all functional and technical support of Kronos WFC.
• Responsible for full cycle implementation of Kronos v8.0 and created and modified configuration setup including but not limited to access profile, payrules, workrules, FAP, GDAP and scheduler.
• Customizing payrules and created new tailored workrules to fit each transfer scenario in production Support & Maintenance.
• Configuring accruals setup from Holiday setup to Accrual Plans in a Multi org Environment and Upgrading Custom reports and WIM interfaces to Kronos 8.0
• Successfully deployed Workforce Central (WFC) from an installed base of employees in WFC 6.3 to WFC 8.0
• Assumed full responsibility in validating employee time cards for both weekly and bi-weekly payrolls, based on various union contracts.
• Created Pay rule building blocks, including overtime, holiday, and rounding rules.
• Key participant in the EV5 HR and Kronos interface team.
• Partnered with management and Kronos Administrators to reduce issues from the Kronos timekeeping system and to improve interfaces with ongoing assessments.
• Perform technical configuration, interface, reporting, and other application technical tasks for Kronos Workforce Central Versions 8.0.
• Included analysis work of Workforce Device Manager (timeclocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
• Maintained and administered the Kronos application with knowledge of SQL.
• Evaluate requirements, write specifications, develop, test and deploy interfaces through WIM 8.0 using extensive and complex calculations and database queries and commands.
• Delivered several trainings to agents introducing them to their role within workforce management to the leader of the Employee Engagement Team
• Act as a liaison to management and Kronos Administrators to increase credibility of the new Kronos timekeeping system
• Make configuration changes based on the business requirements for WFC and other Kronos modules
• Evaluate user needs and recommend best practices to implement new Kronos functionality, create presentation materials and lead presentations, develop requirements documentation, create business process flows and documentation.
• Involved in Workforce Central, Implementation, and Strategy Upgrades for Kronos 6.x to Kronos 8.0.12
• Perform technical configuration, interface, reporting, and other application technical tasks for Kronos Workforce Central
• Responsible for developing Kronos Payrules, Workrules, Paycode Profiles, Paycodes, Wage Profiles, FAP's, Schedules, Labor Levels, Labor Level sets, and configuring Kronos 4 500 and 90 00(Intouch) devices utilizing WDM and DCM

Kronos Consultant

Confidential, San Diego, CA

Responsibilities:

• Provide production support to Kronos Workforce Central(WFC) Suite and Workforce Accurals (WFA).
• Worked on Creation/maintenance of Kronos pay rule configuration, timecard calculation interpretation, schedules (basic scheduling).
• Gathered new Kronos business requirements, developing and testing Kronos payrules, paycodes, workrules, Function Access Profiles, Data Access Profiles, Labor Level Sets, Shift Guarantee's Holiday Rules and much more.
• Utilized technical ability to create, maintain, and support Kronos WIM Interfaces.
• Work with internal stakeholders and the client to identify requirements, design enhancements and functionality to meet user requirements.
• Interacted with department heads to finalize business requirements, functional requirements and technical requirements and also created Business process model.
• Involved in creation and reviewing of Functional Specifications and created a Functional Requirement Document.
• Involved in support, analysis, change management, and implementation across the core WFC, calculated accruals, absence management, device manager, data collection.
• Performed technical configuration, interface, reporting, and other application technical tasks for Kronos Workforce Central Versions 6.2.
• Help HR and Payroll departments transition outdated time and attendance systems to Kronos electronic system.
• Designed and developed project documents templates based on Agile and SDLC methodology.
• Worked with Kronos implementation team to complete a successful implementation of Kronos WFC.
• Resolved clock issues for the client and maintaining the clocks by configuring the Device Groups and Devices.
• Elicits and evaluates information gathered from stakeholders to produce requirements and decomposes high-level information into details for a more general understanding.
• Updated the payroll export (out of Kronos) and punch import (into WFC6).
• Continuously looking for areas to improve the Kronos processes, configuration and user experience for a more efficient and accurate timekeeping solution
• Customized Kronos software to meet the client needs.
• Configuration and Deployment of Kronos 4500 Biometric & InTouch 9000 clocks
• Configuration of Workforce Timekeeper Pay Rules, Accruals, Wage Profile, Schedule Rules and Adjustment Rule, per DSR, in Kronos WFC v 6.3 and currently 7.0.
• Perform the QA/testing for Pay Rules, Person Import, Payroll Export, Punch Import, Punch Export and Schedule Export
• Configure new functionality within Kronos to support changing business needs such as Pay Rules, Customer Reporting, Attendance Rules and Automated Alerts
• Responsible for Identifying required pay code Profiles, work rule Profiles and Labor Level Sets
• Experience including implementation of Kronos Workforce Center Timekeeper, Scheduler, Connect/Workforce Integration Manager, Data Collection Manager/Workforce Device Manager, Kronos terminals
• Involved in the process profile modification and deployment in Kronos WFC

Kronos/eTime Analyst

Confidential, Roseland, NJ

Responsibilities:

• Worked as functional analyst using eTime Workforce Central v6.1, v6.2 and v6.3 for eTime Time & Attendance implementation.
• Handled Remedy tickets regarding anything on the Kronos issues.
• Created Kronos WIM Interfaces for outbound payroll data going to ADP EV5, Time and Payroll to map new requirements and supporting on WDM.
• Experience as facilitator and user advocate ensuring that systems capabilities are evaluated to meet end user requirements and organizational strategic planning objectives.
• Analyzed, wrote, and edited test procedures used for eTime upgrades; systems included ADP HR/Payroll,
• Timekeeper, Leave, Attendance, DCM, WIM and Scheduler.
• Developed interfaces and reports between the PeopleSoft system and Kronos/eTime to automate processes and gather data that managers would need to better track their employees.
• Exchanged the Data from the Kronos to the other tools like SAP by using the Workforce WIM.
• Gather business requirements and create process flows.
• Developed process, procedures and training materials for the Kronos Cloud Hosted Operations team, this information was shared out to other Organizations and was housed at a central repository to be used for reference.
• Utilized technical ability to create, maintain, and support Kronos WIM Interfaces, advanced Crystal Reports, and stored procedures.
• Create and deliver overview and company specific presentation of Kronos application.
• Plan store labor based on sales forecasting engines, task standards and minimum hours based labor.
• Organized team meetings, generated business process models, & use-case models, and created business requirements document (BRD) and Identified list of applications need to be modified to support this automation.
• Used data to create reports (employee hours worked, missed punches, etc.) to give to managers to help them better track their employees.
• As an administrator of the system, in charge of making sure all the employees had the correct rules and profile settings for their required access on the Kronos system
• Made any changes to labor levels, pay code rules, holiday rules, and any other data that was involved with the employee.
• Trained employees on how to use the Kronos Advanced Scheduling and Timekeeping system.

Business Analyst

Confidential

Responsibilities:

• As a Business Rules Analyst perform analysis and design of business systems
• Help coordinate the BA team for highly complex projects
• Act as the liaison and key facilitator between client, stakeholders, development team and technical analysts and solution team
• Responsible for the logical design of business processes and systems to customer satisfaction
• Work in coordination with the Technical Analyst to help conceptually determine a technical design
• Work strategically to understand business and industry trends
• Adhered to latest industry standards like Agile Business Rules Development (ABRD) & deliver high quality ABRD documents
• Models Business Logic in Sapiens Decision tool, utilizing the TDM (The Decision Model) methodology
• Writing concise and effective User Stories, NOT Use Cases
• Define precise and accurate User Story acceptance criteria that will be used by developers, automation test frameworks and by product owners to insure that product owner intent is effectively captured
• Gather requirements for IT development projects by conducting interviews, work flow analysis, process analysis, and observation sessions
• Evaluate information from multiple sources and help distinguish user requests from user needs
• Interface with all levels of internal clients and analyzing current business and software development processes
• Facilitate and clarify customer business needs and translating them into application and operational requirements
• Coached the scrum team about best practices of scrum / agile.
• Participated in different agile ceremonies, coordinated to remove impediments, answered questions, helped in sizing the stories, and defining acceptance criteria.
• Shared and socialized the requirements and user stories with scrum master and development team to make strategy and schedule for agile ceremonies.
• Arrange client reviews of software under development, ensuring client satisfaction
• Foster Agile principles and methods for requirement gathering
• Facilitate Agile rapid and meaningful releases