SUMMARY:

• Having 3 years of professional IT experience in Salesforce.com CRM platform using Visual force, Apex Developer and administrator .
• Strong experience with Salesforce.com CRM full implementation, migration of Sales, Marketing, Service clouds , Communities and Force.com platform .
• Experienced in Agile Scrum methodologies.
• Experience in detailed analysis of business and technical requirements and designing the solution by customizing standard objects of  SalesForce.com (SFDC) and other Platform based technologies such as Visual Force and Force.com API .
• Experience in SalesForce Customization, Security Access, Workflow Approvals, Data Validation, data utilities, Analytics, sales, Marketing, Customer Service and Support Administration.
• Expertise in SFDC Development using Apex Language, Visual Force Pages, Classes, Controllers, Triggers, Web Services, Components, Tabs, Custom Objects, Reports, Analytic Snapshots, and Dashboards.
• Experience working with Salesforce developer sandbox and production environments.
• Proficient in writing Packages, Stored Procedures, Functions, Views and Database Triggers using SQL and PL/SQL in Oracle. 
• Experience in web technologies like HTML, XML, CSS and JavaScript. 
• Worked in debugging and tuning the PL/SQL code, explain plan, tuning queries and optimization for the Oracle database. 
• Personally, exploring Salesforce Lightning app builder which enhances UI and drag and drop app building. 
• Developed dynamic salesforce.com visual force pages using JavaScript, Ajax toolkit and SOQL. 
• Excellent knowledge in writing SOQL and SOSL queries.
• Worked closely with business partners to understand and enhance Sales Force Community module to support various community needs of the business units. 
• Well versed in analyzing company processes, translating business workflows into accurate Salesforce.com workflows and configuring Salesforce.com to meet business needs.
• Having good experience with User Roles, Role hierarchies, Profiles, Permission sets and sharing settings to ensure that the protected data is available only to the authorized users.
• Proficient in generating triggers, Apex Visualforce Pages, Visualforce Classes using APEX/JAVA Scripting.
• Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows and Approval Processes for automated alerts, field updates, and Email generation per application requirements.
• Experience in integration of Salesforce.com Applications with Other applications with an emphasis of the Web Services/XML. 
• Support of sales force CRM and sales force SFA applications based on Apex Language and leveraging Force.com Platform world's first commercial Software as a Service (SAAS) application running in Cloud Computing Environment. 
• Used Force.com developer toolkit including Apex classes , Apex triggers , Batch Apex and Visual force pages to develop custom business logic.
• Ability to blend technical, operational, sales and marketing requirements into a well - run CRM system. 
• Experience in using the Force.com Explorer to browse data model schema, custom objects, fields, build and test SOQL queries .
• Strong communication, organizational and interpersonal competencies along with detail oriented and problem-solving skills in the technology arena.

TECHNICAL SKILLS:

Technologies: Apex Triggers, Apex classes, SOQL, SOSL, Apex custom controllers and extensions, Apex web services, Visual force pages, Sales force customizations (Approval, dashboards, layouts, validation, formula fields, Workflow Rule, Reports), Lighting Components, Apex Web Services.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production), AJAX, JIRA, Bitbucket, Jenkins. 

Databases: Microsoft SQL Server, SQL & PL/SQL and MSAccess

Scripting Languages: HTML, XML, SOQL/SOSL, and Java script, CSS, PERL. 

Salesforce Tools: Eclipse, Force.com Explorer, CTI, SSO, Apex Data loader, Command Line Data Loader, Lighting Controllers, Force.com Platform (Sandbox, and Production), UML Tools, Ajax toolkit. 

Programming Languages: Apex, SQL, Java, Visualforce page, SQL, C++ 

Packages: Microsoft Outlook, MS PowerPoint, MS Excel, MS Project, Eclipse ID

PROFESSIONAL EXPERIENCE:

Confidential

Salesforce Developer/Admin

Responsibilties:

• Worked with the user group for requirement gathering throughout the planning and implementation.
• Implemented the requirements on Force.com platform and Force.com IDE Plug-in using Eclipse.
• Created Opportunity and Territory Management, Role Hierarchy and Auto Assignment Rules and given Demo to users how to use in their day-to- day activity.
• Created new User Accounts and assigned Profiles as per their role in role hierarchy.
• Defined Org wide defaults to restrict access from users.
• Customized Page layouts for Standard/Custom objects and assigned Record Types.
• Created Data Validation rules and Formulas fields as per business requirement.
• Worked with various salesforce.com Standard objects like Accounts, Contacts, Leads, Cases, Campaigns, Reports, and Dashboards.
• Created Workflow Rules to automate Tasks, Email Alerts, Field Updates,time-dependent actions and Outbound API Messages.
• Created Reports and Dashboards to track Opportunity pipeline Stages for Management visibility.
• Designed, and eveloped ApexClasses,ControllerClasses,extensions and ApexTriggers for various functional needs in the application.
• Created and used Email templates in HTML and VisualForce.

Environment: Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.Environment- Salesforce.com, APEX, Visual Force (Pages, Component & Controllers), Visual Work flows, Web services, SOSL, SOQL, Eclipse IDE, Import Wizard, Java Servlets, Visual Force Pages, Workflows.

Confidential

Salesforce Developer

Responsibilities:

• Used Eclipse Force.com toolkit for creating Apex Classes and Apex Triggers to develop custom logic and objects. 
• Designed and developed SFA based Application on Force.com Platform Created user Roles and Profiles, security controls and shared settings. 
• Worked on various Salesforce standard objects like Accounts, Contacts, Leads, Reports and Dashboards. 
• Implemented field level security, profiles and system audit trail setup in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface. 
• Developed complex workflows and approval processes for automating business logic.
• Used inbound and outbound change sets to move the code from sandboxes to production environment. 
• Supported the data migration activities for migrating the data from various business sources with the support of Salesforce CRM.
• Created email templates and inbound emails using Visualforce for the clients and customers. 
• Created custom components to be used in Visualforce pages and Visualforce email templates.
• Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Component and Controllers), Apex Data Loader, UAT testing, REST, Milestones, Apex Triggers, Web Services, Custom Objects, Security Controls, Sandboxes.