SUMMARY:

• Developed and customized various Salesforce . Confidential applications utilizing Visualforce, Apex classes, Apex triggers, Page Layouts, Sharing Rules, static resources and migration tools.
• Experience in Salesforce . Confidential Integration using Web Service and Apex Programming, Salesforce . Confidential Service, Sales, Marketing and Financial Cloud expertise.
• Performing User Acceptance testing(UAT) in the Sandbox before any new releases are made to the Live Production Environment of the organization.
• Exposure to all stages of Software Development Life Cycle (SDLC) and Agile Methodologies.
• Extensive experience in Salesforce . Confidential setup, configuration, customization, Administration and Data Migration.
• Well - versed in analyzing functional CRM business process which includes: Lead Management, Opportunity Management, Solutions, Knowledge, Order Management, Account Management, Customer Service/Case Management, Contact management, Campaign Management, Role Hierarchy and Territory Management in a multi-tier environment.
• Development using Lightning Components, Lightning design system.
• Extensive experience in implementation of Custom Apps, Custom Objects, Custom Tabs, Users, Profiles, Workflow Rules, Page Layouts, Record Types, Approvals, Assignment Rules, Divisions and Process Flow.
• Experience in modifying Visualforce pages to be supported in Lightning Experience and good understanding of lightning mode and its features.
• Good hands on practice with the new Lightning System Design which helps to quickly and easily create modern enterprise apps using Lightning App Builder and Lightning Components.
• Experience in using Salesforce Lightning Inspector to debug the lightning components
• Good working knowledge in querying Salesforce . Confidential database using SOQL queries using Force. Confidential Explorer & Workbench.
• Experience in deploying the AppExchange applications and integrating with third party applications.
• Good experience in Web Service - Synchronous & Asynchronous, web service factory, SOAP and REST.
• Created Custom Apps, Custom Objects, Custom fields, Applying Sharing Rules, Handling Page Layouts, Search Layouts, Related List and defining Field Dependencies, custom buttons.
• Created custom reports, Dashboards, business cases, business processes, report types, advanced search functionality, tabs, tags, page layout customization and created custom links based on user requirement.
• Proficient in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.
• Experienced in analyzing business requirements, Entity Relationship diagram and implementing them to Salesforce custom objects, Junction objects, master-detail relationships and lookup relationships.
• In depth understanding of CRM business processes like Campaign Management, Lead Management, Opportunity Management, Support Process, Account Management and Forecasting.
• Experience with developing custom Lightning components and Salesforce lightning design systems.
• Created Lightning components and implemented using the registered sub domain of Salesforce. Confidential .
• Involved in creating lightning pages inside Lightning community builder.
• Designed Validation Rules along with Roll-Up Summary Fields to maintain data quantity and data consistency.
• Good command over designing & developing dynamic web content using HTML, XML, JavaScript & other web development tools/technologies.
• Experience in Salesforce Testing and Administration spanning all facets of package software and SaaS application implementation.
• Worked on Approval Process Automation against Created Custom objects to build new application functionality in the Salesforce . Confidential

TECHNICAL SKILLS:

Salesforce Technologies: Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages/Components, Apex Web services, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects.

Salesforce Tools: Force. Confidential Explorer, Force. Confidential Data Loader, Force. Confidential Excel Connector, Force. Confidential Platform ( Sandbox and Production),Migration Tool, SAAS, PAAS, Service Cloud, Sales Cloud, JitterBit, IntelliJ IDEA.

Languages: C, C++, Java, APEX.

Web Technologies: HTML, DHTML, CSS and JavaScript, XMLMethodologies: Agile, Scrum, SDLC, Waterfall

Databases: Oracle, Microsoft SQL Server, MySQL & PL/SQL

Operating Systems: UNIX, Windows XP/ VISTA/7/8/ NT/ 2000/ 2003

PROFESSIONAL EXPERIENCE:

Confidential, SanRoman, CA

Salesforce Developer/Admin

Responsibilities:

• Developed Custom Objects, Custom reports and configured Analytical Snapshots to dump the data into on a regular basis for sales performance and lead generation statistics.
• Worked on various SFDC standard objects like Accounts, Contacts, Leads, Reports and Dashboards.
• Implemented field level security, profiles and audit trail setup.
• Used eclipse Force. Confidential toolkit for creating Apex Classes and Apex Triggers to develop custom logic and objects.
• Created the workflows for automated lead routing, lead escalation, and alerts.
• Provided the training to the internal business users to use the application and develop their own custom reports.
• Customize the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
• Used Data Loader for Data Management in force. Confidential platform.
• Helped in designing and developing Database migration scripts and execute migration plan to load data into Salesforce from Siebel using Informatics Salesforce Integration
• Experience on Lightning component framework and also worked on Lightning app builder.
• Involved In creating Lighting pages inside Lightning community builder.
• Perform administration tasks as needed, managing custom fields, integration and data clean up.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components.
• Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Developed different Visualforce Pages to suit to the needs of the application using different Visualforce components.
• Responsible for controlling security and sharing of sales reports and dashboards, providing regulated, auditable cross-functional access for anyone in the organization.
• Used Force. Confidential Eclipse IDE plug-in to manage, author, debug and deploy Force. Confidential applications in the Eclipse development environment.
• Created custom buttons and links on Account and Relationship Group object for generating auto Reports.
• Writing test classes and checking the code by having different profiles in these classes and making sure we are covering more than 85% lines of the apex classes before pushing them into the production.

Environment: Salesforce. Confidential platform, force. Confidential IDE, workflows and triggers, data loader, web services, custom and standard object, sharing rules, apex classes, test cases - unit testing, validation rules, formula fields, Lightning Framework.

Confidential, Richmond Va

Sr. Salesforce Developer

Responsibilities:

• Interacted with various business user groups for gathering the requirements for Salesforce. Confidential implementation and documented the Business and Software Requirements.
• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce. Confidential (SFDC).
• Implemented the requirements on Salesforce. Confidential platform and Force. Confidential IDE Plug-in using Eclipse.
• Implemented web based case management automation - Web to Case (on Case Object) to track and solve customer's issues.
• Created various Custom objects to build new application functionality in the Salesforce. Confidential .
• Developed visualforce pages, Component, created tabbed view and designed these pages using style sheets.
• Designed various Webpages for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Developed Apex classes along with Enabling Aura to make them available to Lightening components.
• Created various Lightning components and used them in the application as per the requirement.
• Used Lightning Design Systems (SLDS) in order to develop the Lightning components.
• Worked on various Salesforce. Confidential standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and dashboards.
• Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application.
• Developed apex REST web services classes for external applications accessing Salesforce. Confidential data with restricted access.
• Customized page layouts for Opportunity, Contacts, and Accounts depending upon user roles, and groups.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Salesforce. Confidential, checking for integrity of the data.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Performed Unit, Integration and Regression Testing.

Environment: Saleforce. Confidential platform, Apex Language, Visual Force Pages, Lightning Components, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Email Services, Eclipse IDE, Windows 7.

Confidential, Newyork

Salesforce Developer/Admin

Responsibilities:

• Worked with Business Analysts and end user to determine screen layouts for a new web application.
• Worked on various salesforce. Confidential standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Created Junction object to leverage the functionality of Many to Many relationships between two objects.
• Involved with Salesforce. Confidential Premier Support and handled the support cases with the help Salesforce. Confidential support.
• Created lookup and master-detail relationships on the objects and created junction objects and various advanced fields like Pick list, Field Dependencies, Custom Formula, Approval Process, Sharing rules for automated alerts, field updates and Email generation.
• Created custom reports and dashboards for analyzing the information provided by the user.
• Imported & created data from excel sheets into Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard and scheduling tools to automate bulk data loading.
• Implemented Web-to-Case, Email-to-Case functionalities to provide a better customer support to the customers. Environment: Salesforce. Confidential Enterprise Edition, Apex, Visual Force (Pages, Component & Controllers), Data Loader, HTML, Reports, Custom Objects, Escalation rules, Security controls, Email Services, Sandbox data loading, Unit testing, Import Wizard.

Confidential, abbott Park, IL

Salesforce Administration

Responsibilities:

• Implemented the requirements on Force. Confidential platform and Force. Confidential IDE Plug-in using Eclipse.
• Created new User Accounts and assigned Profiles as per their role in role hierarchy.
• Defined Org wide default to restrict access from users.
• Customized Page layouts for Standard/Custom objects and assigned Record Types.
• Created Data Validation rules and Formulas as per business requirement.
• Worked with various Salesforce. Confidential Standard objects like Accounts, Contacts, Leads, Cases, Campaigns, Reports, and Dashboards.
• Created Workflow Rules to automate Tasks, Email Alerts, Field Updates, time-dependent actions and Outbound API Messages.
• Created Reports and Dashboards to track Opportunity pipeline/Stages for Management visibility.
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Designed various WebPages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Created and used Email templates in HTML and Visual Force.
• Integrated the Web Services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

Confidential

Jr Java Developer

Responsibilities:

• Developed Use cases, Class diagrams, Sequence diagrams and Data Models using Rational Rose
• Implemented MVC design pattern with Struts framework
• Developed the Action Forms and Action classes and configured the struts-config.xml
• Used Java Script for the Web page validation for server side validation of the data
• Participated in the design, development and deployment of the EJB components on Web Logic server
• Content management system (CMS) using Fat wire
• Developed SQL stored procedures and prepared statements for updating and accessing data from database Environment: Java /J2EE, JSP, EJBs, Display Tag, Log4j, Maven, HTML, Ajax, J Query, Fat wire, Web Logic, JavaScript, UML, CSS, Rational Rose, SQL

Confidential

Software Engineer

Responsibilities:

• The project involves complete software development life cycle with Object Oriented approach of clients business process and continuous client feedback.
• Worked on designing and developing a complete service oriented system based on SOA principles and architecture in agile development environment.
• Developed UI modules using HTML, JSP, JavaScript and CSS.
• Used Spring validation and wrote validation rules.
• Development of component's application using Java, JSP, Directives, Expressions, JavaScript and XHTML
• Developed Java Servest as access/task controllers and Java Beans wrapper components to implement business logic.
• Designed and developed Login/Logout module using JSP and Spring Handlers to authenticate the access level for the users.
• Developed internationalized JSP pages using resource bundles
• Focused primarily on the spring components such as Dispatcher Servlet, Controllers, Model and View Objects, View Resolver.
• Used eclipse as the IDE and used eclipse standard/plug-in features for editing, debugging, compiling, and formatting.
• Wrote service method and SQL queries, PL/SQL to interact with Oracle DBMS.
• Used Log4J and J Unit for debugging, testing, and maintaining the system state. Environment: Java, j2ee, Spring 1.3, Hibernate, J Unit, XML, Eclipse, UML, HTML, UI, JavaScript, Log4j, Subversion, SQL Server, WebLogic10, UNIX and Windows