SUMMARY:

• Bilingual, highly analytical professional with 8+ years of global experience across several industries delivering business solutions through the use of technology and leading IT projects.
• Managed client - facing IT projects for consulting companies; led solutions (custom built and COTS) design, development, configuration and testing. Oversaw several IT projects from inception to implementation.
• Led globally distributed IT teams.
• Applied creative problem solving skills to expand business with existing customers via upselling and cross-selling. Driven, energetic, gritty entrepreneur who conquers ambiguity and drives issues to resolution with perseverance and creativity. Pragmatic minimalist with passion for innovation, streamlining processes, eliminating waste activities.
• Have high degree of technical and business competence coupled with ability to quickly grasp technological and business concepts and put them to work.

TECHNICAL SKILLS:

• JIRA; Confluence; MS Project; BPMS; Databases & SQL; J2EE; UI/web; Excel
• Visio
• PowerPoint
• SharePoint.

PROFESSIONAL EXPERIENCE:

Project Manager

Confidential

• Managed onshore & offshore Project Managers & integration engineers to consistently deliver set-top boxes software release sprints to the client, Charter, using Agile project management methodology.
• Managed 8 to 12 projects simultaneously with total budget of tens of millions of the US dollars.
• Work concentrated on program execution, client & OEMs relationships management to ensure that requirements, deliverables, dependencies, issues, risks are communicated & release sprints meet the standards defined by the client.

PM / Sr Business Analyst

Confidential

• Managed globally dispersed (Australia, South Africa, USA) IT teams.
• Led design, configuration & implementation of the BPM solutions: managed projects schedule & scope, facilitated workshops with cross-functional client teams to elicit business requirements, produced SOWs, solutions design & functional specifications, oversaw UAT & change management within the client organizations.
• Identified opportunities to expand business with existing customers via upselling & cross-selling.

Consultant

Confidential

• Confidential is a global consulting firm headquartered in London & specializing in management consulting, technology & innovation.
• Conducted business process modeling: led workshops with the client's personnel to document ‘as-is’ processes, identify process improvement & business expansion opportunities, summarize findings/recommendations per process & for the division as a whole.
• Managed integration, testing & deployment of the outage management system (OMS) used by the energy distribution operations center to operate & monitor the grid responding to real-time information.

Sr Solutions Analyst

Confidential

• Xcel Energy is a major U.S. electric & natural gas company with annual revenues of $10.3 billion operating in eight states.
• Major projects included SmartGridCity, A trade capture system, Market interface systems, Renewables management system, ERPs for the utility industry.
• As a liaison between the IT Team & Business Teams (energy traders, business analysts, power purchasing groups), led design, development, & implementation of the IT systems for the Commercial Operations division.
• Identified, articulated & assessed stakeholders’ needs to identify the performance gaps, then translated them into the solutions enabling the organization to achieve its strategic objectives. Managed vendors.
• Designed & delivered trainings to the Consortium partners and internal teams on the technologies & processes used on the SmartGridCity project.

Consultant

Confidential

Responsibilities:

• Led design & development of the enterprise web-based solutions for clients
• Established methodologies, standards, & processes for the project team of 120+ participants
• Conducted workshops with clients to elicit requirement; performed gap analysis, process modeling, solutions design
• Led deliverables’ review & signoff sessions with clients
• Managed vendors & offshore IT teams
• Prepared & delivered trainings to the different functional teams on technologies & processes used on the projects.

President

Confidential

Responsibilities:

• Provided overall club leadership; supervised operations; facilitated club meetings
• Provided mentorship & guidance to member to ensure they benefit from the Toastmasters educational program
• Cultivated encouraging & positive environment promoting members’ engagement, learning & growth.

Senior Systems Analyst

Confidential

• TeleTech manages call centers for the clients in over 80 countries.
• Managed offshore IT team during design & development of the enterprise web applications with the emphasis on highly interactive user interfaces that established benchmarks for the call centers management in the telecom industry
• Established SDLC processes on the team to ensure that projects are successful and meet customers’ expectations.

Senior Programmer Analyst

Confidential

• As a provider of securities & information processing software solutions, ADP/SIS specializes in serving discount & electronic-based retail brokerages, regional broker dealers, banks & institutional firms.
• Designed & developed an enterprise web-based trading & portfolio management system used by investment & brokerage firms.

Programmer Analyst

Confidential

• DPRA specializes in developing solutions for remote-area logistics, geo-referenced documents management, environmental management, & GIS-driven database development.
• Identified business needs & developed complex, scalable, integrated solutions for the organization. Responsibilities included requirements gathering & analysis; solutions design, development, integrations & implementation
• Autonomously designed & developed an enterprise web-based electronic document management system improving organization’s workflow, enabling storage and retrieval of millions of documents, images & related data.