SUMMARY:

• Over 8+ years of experience in IT with around 7 plus years of strong experience in Salesforce.com (SFDC) as developer Administrator and 1+ years of experience using Java technologies.
• Good working experience in various capacities such as Salesforce developer, Salesforce Administrator, Force.com developer and business analyst, Java Developer and involved in various phases of entire project from requirement gathering, architecture development and implementation.
• Strong knowledge of Salesforce configuration, data migration, system integration and familiarity with Visualforce (Pages, Components, Controllers) MVC architecture and Apex (Classes, Controllers Triggers).
• Extensive experience in designing validation rules, custom objects, custom fields, role based page layouts, workflow alerts actions, picklists, approval processes, record types, dashboards, custom tabs, custom reports, report folders, report extractions to various formats, and email generation according to application requirements.
• Sound understanding of SOQL and SOSL for Querying and Searching Data for Force.com platform.
• Experienced in defining custom formulas and creating validation rules to suit the needs of the data model and ensure data quality.
• Hands - on experience with development tools like Force.com IDE, Force.com Explorer and Data Loader.
• Key player in migrations and deployment of code from one environment to other using Force.com IDE deployment wizard.
• Proficient in implementing business flows using the Declarative framework via Workflow Rules and Approval Processes.
• Adept in sales analysis, marketing customer support business processes used by Salesforce.com customers and recommendations to customers for improving their processes using Salesforce.com
• Expertise in performing data migration from legacy system to Salesforce.
• Good techno-functional skills to correlate business requirements with engineering requirements for efficient functioning of Information Systems.
• Experience in designed entities like custom objects, creating the relationships junction objects like Master-Child, lookups, Entity Relationship data model, Pages, Classes, Interfaces, Workflows Workflow rules, triggers, Email alerts and business logic.
• Experience in developing web interfaces for clients both through force.com Sites and standard web technologies including but not limited to HTML, CSS, XML and Java Script.
• Strong knowledge database and data manipulation skills using SQL. Worked in SQL Server and Salesforce database structure.
• Experience with full life cycle implementation of business solution, including requirement gathering, prototype designing, coding, database data mart setup, report development, testing, UAT deployment, production and ongoing product support.

TECHNICAL SKILLS:

Salesforce.com Technologies: Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Confidential Force Pages/Components & Controllers, S-Controls, Apex Web Services, Apex Data Loader, Force.com Apex Explorer, AJAX, Dashboards, Reports, Analytic Snapshots, Custom Objects, Force.com Eclipse IDE Plug-in, Workflow rule, Approvals, Case Management Automation.

Force.com Configuration: SFDC Standard Object Configuration Campaigns, Leads, Accounts, Contacts, Opportunities, Price Books, Products, Assets, Contracts, Cases, Solutions, Ideas, Cases, Solutions, Ideas, Queues, Quotes and Custom Object development, Field creation, Page Layout creation/editing, Related list customization, Record Types, Field Level and Object level security, role hierarchies, sharing models, Workflow time-dependent actions, field updates, email alerts, task creation, Reports, Dashboards, Formula Fields and Cross Object Formula Fields, Configuration Skills, Overall User Management, Security and Sharing Model, Translation Workbench.

Scripting Languages: HTML, XML, Java script, CSS, JQuery, WSDL, SOAP.

Databases: Oracle 10g, 11g, MySQL, Microsoft Access, SQL Server 2000/2005/2008

Packages: MS Word, MS PowerPoint, MS Excel, MS Project, MS Visio, Google Drive, Eclipse IDE

ETL/Integration Tools: Apex Data Loader, Force.com workbench, Force.com Eclipse IDE Plug-in, Force.com Explorer.

Operating Systems: Windows 98/NT/XP/Vista/7, UNIX

PROFESSIONAL EXPERIENCE:

Confidential,El Paso,Texas

Sr Salesforce Developer

Responsibilities:

• Working on various Salesforce.com Standard Objects including Accounts, Contacts, Reports, Dashboards, Events and Tasks.
• Developed various Apex classes, Controller classes and Apex Triggers for various functional needs in the application.
• Developed various Custom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs, validation rules.
• Created various Profiles, Roles, and Page Layouts and configured the Permissions based on the Organization hierarchy requirements.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.
• Developed Cascading Style Sheets (CSS) for creating effects in Confidential force pages.
• Created Workflow rules and defined related tasks, email alerts, and field updates.
• Implemented Pick lists, Dependent Pick lists, lookups, Master detail relationships, validation and formula fields to the custom objects.
• Created email templates and inbound emails using Confidential Force for clients and customers.
• Enabled Chatter for the Organization and to effectively communicate with the users in the Organization.
• Implementation of Data Loader for loading the data from .csv files.
• Developed business documents for Salesforce.com Custom objects.
• Implemented Salesforce.com web services client using Sales force web services API, Java, XML and partner WSDL.
• Developed several Custom Reports Dashboards to better assist managers and also report folder to provide report accessibility to appropriate personnel.

Environment: Saleforce.com, Service cloud, Force.com platform, Apex Classes, Chatter, Confidential Force Pages, Controllers, Custom Objects, Custom Tabs, Email Services, Workflow Approvals, Reports, Security Controls, Eclipse IDE, WSDL, Windows.

Confidential, San Jose, CA

Salesforce Developer/Administrator

Responsibilities:

• Worked on various salesforce standard objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Designed, and developed the Custom objects, Record Types, Formula fields, validation rules, Page layouts, workflow rules, tasks, emails and alerts to track customer related tasks and activities.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Created various XML file for the data migration from one sandbox to other sandbox.
• Implemented Web to Case, Email to Case functionalities to provide a better customer support to the customers.
• Assigned workflows for Lead conversion, transfers, merging duplicates, managing web-to-lead to track responses to online campaigns.
• Created custom Visualforce components and attributes to override the look and feel of standard Visualforce components.
• Used field level security along with page layout to manage the visibility and accessibility of fields for different profiles.
• Developed application code using Core Java and J2EE (Servlets, XML) in Eclipse tool.
• Designed Implementation of GUI using HTML, JSP, AJAX and CSS.
• Using Organization Security, network Security and Session Security implemented Platform Security.
• Installed Salesforce AppExchange Apps, configured and maintained user security permissions in compliance with organizational needs.
• Created email templates and inbound emails using Confidential force for the clients and customers.
• Integrate of Application with Salesforce.com with using SOAP web services API and Web Sphere Cast iron.
• Implemented Nightly Batch Processes to handle bulk records and scheduled daily jobs using apex scheduler.
• Uploaded about close to a million records using the Data loader and experienced in cleansing and De-duplicating bulk loads.
• Deployed Apex using Force.com IDE, Force.com Migration tool and Web services API.
• Provided user support and bug fixing activities as per the SLA.

Environment: Force.com IDE, Custom objects, Validation Rules, Formula Fields, Data Loader, Reports and Dashboards, Workflow Approvals, Analytical Snapshots, Apex Classes, Triggers and Visualforce Pages, SOQL, SOSL, Informatica, OraclePL SQL, JQuery, JSON, XML, HTML

Confidential,Farmington Hills, MI

Salesforce Developer and Administrator

Responsibilities:

• Designed and developed Apex Classes & Triggers and linked them to manage the workflows implemented in the system.
• Designed and developed Visualforce Pages for various functional needs in the application such as interface for users to look up contacts and accounts.
• Utilized SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Facilitated Data Loader for insert, update, and bulk import or export of data from SFDC Database. Used it to read, extract and load data from comma separated values (CSV) files.
• Implemented Salesforce Chatter to all users and added custom logic to it using triggers.
• Customized Dashboards to the track usage gor productivity and performance of business centers and their sales teams.
• Customized tabs for use among different business user’s groups and business centers.
• Created various profiles and configured the permissions based on the organizational hierchy requirements.
• Designed and developed workflow rules, validation rules, and customization within Salesforce.
• Implemented S-controls to manage sales plan call sheets within Salesforce, capturing prep data and call activity.
• Extended native SFDC reports to leverage custom fields to create meaningful reports and dashboards.
• Involved with SFDC Premier Support and handled the support cases.
• Administered and monitored the company’s Salesforce CRM application

Environment: SFDC CRM Application Platform, Apex Language, Visualforce, S-Controls, HTML, Java Script, Custom Objects, Tabs, Page Layouts, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Eclipse, Sandbox, Production environment.

Confidential,Rahway,NJ

SFDC Developer & Administrator

Responsibilities:

• Managed user accounts and security - including new user account creation, profile and role management, sharing rules, and security controls
• Analyzed complex business requirements and designed solutions using Apex classes, triggers, and Confidential Force pages.
• Configured Salesforce.com to meet business requirements - including fields, page layouts, workflows, approvals and validation rules.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the needs in the organization
• Use Data Loader to insert, update, and bulk import or export of data from Salesforce.com objects and to read, extract and load data from comma separated values (CSV) files.
• Proactively discover the underlying business goal and needs.
• Maintained Salesforce.com data integrity - including data cleanse using Demand Tools and Dupe blocker.
• Provide solutions to problems clients face
• Worked in MOM tracking for follow up on meeting and lead generation.
• Implemented Salesforce.com customizations and drove user acceptance testing (UAT).
• Partner with business stakeholders driving the requirements to be sure they have a complete understanding of the improvements and changes
• Resolved Salesforce.com usage problems.
• Conducted Training sessions for End users and testing team.
• Review AppExchange applications for functionality and security risks.
• Support change management for all applications in a Salesforce.com instance

Environment: Salesforce.com platform, Apex Language, Confidential force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, NY

Salesforce Developer

Responsibilities:

• Worked as enhancement developer and team member, performed the roles of Salesforce.com Developer and Administrator in the organization
• Responsible for setting up web service integrations
• Implemented Inside sales telephonic plug-in application implementation
• Worked closely with sales team and business analysts and performed detailed analysis of business and user requirements, designed the solution by customizing various standard objects of SalesForce.com (SFDC)
• Implemented Apex Data loader “Command Line Interface (CLI)” to automate the data loading process for the sand box refresh activity
• Designed various WebPages in Confidential Force for customers to select a variety of services offered by the org and integrate them with the pricing team.
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Maintaining test coverage for all the classes and triggers and supporting deployment activities
• Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards
• Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Confidential Force Pages to suit to the needs of the application
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects
• Used Data Loader for insert, update and bulk import or export of data from Salesforce.com SObjects Used it to read, extract, and load data from comma separated values (CSV) files
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic

Environment: Saleforce.com platform, Force.com ide, Apex, Confidential Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Inside sales telephonic plug-in, Doc E-sign, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in.

Confidential

Java/J2EE Developer

Responsibilities:

• Actively participated in the complete Software Lifecycle of requirement gathering, design, development and implementation for various new Businesses features and also prepare project plan estimate and process audits.
• Brainstormed with the team and created the scope and functional specifications to lay out the project phases.
• Developed application using JSP, Java1.4/1.5, Struts framework, client side data validations using JavaScript.
• Involved in configuration of Data sources in Web Sphere Application Server and involved in writing UNIX shell, Perl scripting for deployment process in AIX systems.
• Created Stored Procedures

Environment: Java 1.4/1.5, Struts1.2, Java Servlets, Hibernate, Eclipse IDE, EJB, Java Swings, JSP, AJAX, HTML, CSS, JavaScript, MS SQL Server 2000 and Oracle10g.