SUMMARY:

• Expert Level understanding of Salesforce.com CRM and its Development Life Cycle.
• SFDC Configurations/Customizations - User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Validation Rules etc.
• Experience in SFDC related technologies such as Apex, Visual Force.
• Experience in creating or modifying the apex triggers, apex classes, visual force pages, visual force components, Custom settings, custom labels etc.
• Experience in test classes and test strategies.
• Experience in implementing REST and SOAP Web services
• Implemented Asynchronous jobs such as Batch Apex and Schedule Apex
• Experience in Migrating data from External systems to Salesforce using Informatica
• Experience in using data loader and data wizard for loading data into Salesforce from csv
• Experience in Business Automation such as Workflow rules, Validation rules and Process builder
• Implemented Escalation rules and Assignment rules
• Experience in Building Environmental Strategy.
• Migrated and Deployed code using Change sets and Eclipse Ide
• Worked on force.com Eclipse ide and Developer console for writing and debugging code.
• Worked on Agile tools such as version1 and Jira
• Worked in Agile/Scrum Environment and participated in daily scrum calls, Planning meetings and Backlog grooming activities
• Coordinated with Business Analysts, Technical teams and Business Teams to ensure timely delivery of project
• Developed Tabular/Summary and Matrix reports to provide visibility to users
• Built dashboard and scheduled them to provide snapshot of various Business activities

TECHNICAL SKILLS:

Languages: C, Java, Apex, JavaScript, SQL.

Database: Microsoft SQL Server, MS Access

Web: HTML, XML, CSS, JavaScript, JQuery.

Platforms: Windows, Windows Server.

Tools: Data Loader, Workbench, Eclipse IDE.

Operating Systems: 2010,2007,2003/XP/2000/NT/98/95, MS-DOS, UNIX

PROFESSIONAL EXPERIENCE:

Confidential,Chicago, IL

SFDC Developer/Admin

• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and dashboards
• Developed a Visual force page and assigned to Home tab displaying Approvals, Tasks and multiple object links using Components.
• Created Visualforce Components to minimize the code and Re-use of components in different Visual force pages.
• Created Tabular, Summary, Matrix and Joined Reports using standard and custom Report Types.
• Created Visual force pages for custom search and display of results. Developed Sound-Ex Algorithm for search.
• Created multiple Visual force pages using Java script, JQuery, HTML data tables and CSS.
• Created and updated the fields, lookup filters, buttons, Apps, tabs and links.
• Created button based Java script Pop up, which creates a Mentor entry using different Record Types.
• Worked on Profiles, Permission Sets, Roles, Groups, and Sharing Rules to maintain security.
• Created test classes to cover functional use cases of Apex code
• Deployed and migrated code using change sets
• Implemented Environmental strategy and best practices
• Implemented web services to push and pull data from Salesforce

Confidential,San Jose, CA

SFDC Developer/Admin

• Developed VF page to add contact role for opportunity based on the selected Account contacts for opportunity.
• Created and updated the fields, validation rules, search layouts, lookup filters, buttons and links.
• Developed triggers to maintain the Account and opportunity hierarchies and updating the line items and giving access to the records.
• Created email templates to use to workflow email alerts.
• Created workflows to send emails to users if field values are changed in standard or custom objects.
• Developed a Confidential by using Visualforce pages to search and display the selected partners for account.
• Created List views, Home page Dashboard components, Custom Links, Reports, Report Types, dashboards and folders and maintained the security of the folders.
• Developed a multi step process for adding users and their Organizational data to case. The custom users can be created by adding new users or using existing users who are tied to other cases. This process is created by using multiple Visualforce pages as required.
• Created and updated test classes to maintain code coverage and avoid problems in deployment process.
• Documented the design, developments, Deployments, user interface and Data architecture of the project.
• Worked as Delivery manager for deployments. Deployed the Code, customization, field level security.
• Configured standard and custom objects and migrated data using data loader
• Built migration scripts/mappings in Informatica to load data from oracle into salesforce
• Developed Asynchronous process such as Batch Apex and Future methods to handle volume and governor limits
• Implemented Schedule Apex to schedule the Batch jobs

Confidential,Phoenix, AZ

Salesforce Developer/Admin

• Involved in requirement gathering from Business users.
• Designed Requirement documents and functional documents
• Configured Marketing Campaigns, Campaign Hierarchies, lead Queries, Assignment rules, Web-to-Lead and Auto-Response rules.
• Configured Campaign Management, Campaign Influence and Lead Conversion.
• Configured the Case Management Process.
• Debugged Apex scripts using Debug Logs and Confidential Log Console to catch Exceptions and execute Governors and Limits.
• Involved in Data mapping specifications to create and execute detailed Confidential test plans. The data mapping specifies what data will be extracted from an internal data warehouse, transformed and sent to an external entity.
• Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API.
• Implemented Classes and Interfaces.
• Worked with Apex Scheduler to invoke Apex classes at regular intervals.
• Worked with Dynamic Apex to access Objects and Field describe information, execute dynamic SOQL, SOSL and DML queries.
• Created Custom Controllers to make external web service callouts, validate and insert data. Designed Custom Formula Fields, Field Dependencies, Visual workflows, Apex Classes, Triggers, Visual Force and Site.com Pages, Validation Rules, Workflow, and Approval Processes for automated alerts, field updates, and Email Generation for 300 business partners.
• Data Integration, Web Integration and Migration from excel sheets, using Informatica middleware and Salesforce Apex Data Loader.
• Monitored, managed and improved Sales Database quality by leveraging tools (Apex Data Loader, Salesforce Data Loader) to standardize, consolidate, update and mass import/delete data as required.
• Implemented SFDC Sales Cloud, Service Cloud, Web Services, Created Group, Deal Rooms provisioning and marketing teams.
• Created Custom Visualforce components and attributes to override the look and feel of standard Visualforce components.
• Developed Visualforce pages that could be rendered as PDF’s build dashboard components and define email templates.
• Created Visualforce pages which identified a region to be updated to enforce partial page refreshes and display the status of Ajax requests to display different values depending on whether it is in progress or completed.
• Implemented Visualforce pages with public-facing websites by using Force.com Sites.
• Specify timers that send Ajax update requests to Force.com according to a specified time interval.
• Used Visualforce in development mode to change the behavior and appearance of Visualforce components.
• Implemented Visualforce Templates and Placeholders to encapsulate page elements to be reuse d across several Visualforce pages.
• Used Organization security, Network-based security and Session security to implement platform security.
• Accustomed Picklists, Dependent Picklists, and Record Types to enforce data quality.
• Designed Validation Rules along with Roll-Up Summary Fields to maintain data quantity and data consistency.
• Implemented relationship fields for proper data loading.

Environment: Salesforce.com Platform, Apex Language, Visual Force Pages, Data Loader, HTML, Java Script, S-Controls, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential,Columbus, OH

Salesforce Developer/Admin

• Involved in Salesforce.com Application Setup activities, customization and implementation of the apps to match the functional needs of the organization.
• Involved in gathering customer requirements from business user teams spread over the Sales, Marketing and Customer service.
• Involved in creating gap analysis document, clearly identifying the data, business process and work flows of the organization with respect to salesforce.com implementation.
• Administrated and monitored the company's Salesforce CRM application. Created the workflows for automated lead routing, lead escalation and email alert.
• Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Closely worked with SalesForce.com consultants while implementing the solutions for the requirements.
• Created and maintained users, profiles and roles.
• Hands on working experience in Role Hierarchy, Custom Profiles and public Groups creation and user management.
• Involved in creation and maintenance of custom objects, tabs, fields, Record types, page layout as per business requirements.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Implemented pick lists, dependent pick lists, and validation formula fields to the custom objects.
• Worked with Sales force.com Reports, Dashboards and deployed several Reports using salesforce.com platform.
• Created Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Worked with field & page layout customization for the standard objects like Account, contact and Leads.
• Involved in customization of various Visual Force Pages for Salesforce users as per requirements.
• Created workflows and approval processes for opportunities and products/ assets management.
• Utilized Informatica data loader in handling massive amounts of user data.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Salesforce, Import Wizard, Informatica Data Loader, Visual Force Pages, Mozilla Firefox, Internet Explorer, Microsoft Excel.

Confidential, PA

Salesforce Admin/Developer

• Involved in various activities of the project, like information gathering, analyzing the information, and documenting the functional and non-functional requirements.
• Closely worked with SalesForce.com consultants while implementing the solutions for the needs of organization.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filled updates to implement business logic.
• Created various Custom Reports for standard objects as well as custom objects to give complete detail overview of Customer (Account) Orders, Renewal Forecasting, and Customer Balance Report with Multi-Currency support.
• Created profiles and implemented Object level, field-level and record-level security.
• Provided support ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow, campaign management.
• Created email templates and inbound emails using Visual force for the clients and customers.
• Implemented various Custom Reports and deployed them for different business user levels.
• Involved with Salesforce.com Premier Support and handled the support cases with the help salesforce.com support.
• Administrated and monitored the company’s Sales force CRM application.

Environment: SalesForce.com CRM Application Platform, Apex Language, Visual Force, S-Controls, HTML, JavaScript, Custom Objects, Tabs, Page Layouts, Java Script, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Eclipse, Sandbox, Production environment.

Confidential

SQL Server Developer

• Resolved database space issues by sizing Table spaces, data files, and log files in Oracle.
• Preparing database schema, data insertions and retrievals, procedures, triggers, scripts and queries with abilities to prioritize and operate proactively.
• Involved in loading sample data, generating development setup and preparing documentation with data accuracy to provide as and when required.
• Create or propose technical solutions when faced with a new complex systems design or process issue, where little or no precedent exists.
• Drive documentation for processes and improvements to streamline and optimize work performed
• Created DEV setup and involved in documentation & tested entire Confidential and functionality

Environment: SQL Server 2000/2005, Advanced Windows Server 2009/03, AIX, T-SQl, OEM, SSIS, SSRS, SSAS, LINQ.