SUMMARY:

• Over 4+ years of IT experience in application design, customization, development, support which includes 3+ years of experience in Sales Force CRM platform as Developer and 1 year of experience as Java Developer and experience in J2EE and Client Server technologies
• Experienced IT professional good knowledge of Salesforce.com CRM platform.
• Experience in setup, Administration, Configuration, Implementation Customization and Support of Salesforce.com CRM and related applications.
• Experience in designing and developing Force.com based Apps / Products using Apex, Visual force Pages, Force.com IDE, Data Loader, Apex Explorer and Salesforce.com Sandbox environments.
• Expert in writing Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application.
• Experience in creating the Validation Rules, Approval Process and workflows for automated lead routing, lead escalation and email alerts.
• Extensive work experience using Force.com Web services API for implementing web services in the application for access to data from different users.
• Experience in implementation using Apex Language, JavaScript, Classes, Controllers, extensions & Triggers, Web Services, Visual force pages, Cast iron, Components, Tabs, Custom Objects, Reports, Analytic Snapshots and Dashboards.
• Implementation & Integration experience on Salesforce.com using Apex Language Web Services, Visual Force Pages, Components, Tabs, Custom Objects, S - Controls, Reports, Analytic Snapshots and Dashboards.
• Experience working with Force.com IDE for development and deployment.
• Worked on the designing of custom objects, custom fields, role based page layouts, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Snapshots, Dashboards.
• Experienced in Business/Functional analysis, Data Modeling and Relational Database design. Expertise in using MS-Visio.
• Knowledge and good understanding of SQL and PL/SQL. Experience in working with Stored Procedures, Functions, Packages and DB Triggers.
• Designed and integrated the full scale Hibernate/Spring persistence solution with the application architectures.
• Experience in different forms of testing - Unit testing, Integration testing, Regression testing and User Acceptance Testing (UAT).

TECHNICAL SKILLS:

Languages: JAVA, J2EE, Apex, C, SQL, HTML

SalesForce Technologies: Apex Triggers, Apex Classes, SOQL, SOSL, Visual Force Pages, S-Controls, Apex, Web Services, Force.com Eclipse IDE, Plug-in, Workflow & Approvals, Dashboards, Reports, Analytic Snapshots, Custom Objects

Web Technologies: HTML, CSS, AJAX, Java script

Web Services: SOAP, Cast Iron, WSDL, XML

Middleware: JMS/ MQ Series / WebSphere MQ.

Operating Systems: Windows XP, Windows Vista, NT, 2000, 2003

Open Source Frameworks: Struts 1.3, 2.0, Spring 1.2,2.0,3.2 Hibernate 3.0/3.1

Database: Oracle, Microsoft SQL Server, SQL & PL/SQL.

IDE: Eclipse 3.2, RAD 7.0, IBM RSA, WSAD 5.1.

Web/Application Servers: WebSphere 6.1, 7.0, Jboss5, Apache Tomcat 5.5.

Other Tools & Methodologies: MS-Office, MS Visio, SQL*Plus, Tortoise-SVN, MAVEN, Quality Center, MS-Visio, JUNIT, Clear Case, SOAP-UI, Putty, WINSCP, pmd check, Waterfall & AGILE

Project Management: Waterfall, Rational Unified Process (RUP), Agile, SCRUM

PROFESSIONAL EXPERIENCE:

Confidential, Jacksonville, FL

Salesforce Developer

• Closely worked with Salesforce.com consultants while implementing the solutions for the requirements.
• Gathered and documented Business and Functional Requirements (BRD, FRD), User requirements, Use Cases, System Requirement Specs (SRS). Prototyping, Surveys, User Stories, Joint Application Requirement / Design (JAR / JAD) and Brainstorming.
• Used SOQL, SOSL queries for Salesforce database.
• Worked on Standard objects such as leads, Opportunities, Accounts, Contacts, Campaigns associated with Sales Cloud.
• Developed various custom objects, Custom Fields, Formulas, Roll-up Summary fields, Reports, Dashboards, Tabs, Profile, Permission Sets, OWD, Roles & Sharing Rules.
• Implemented pick lists, dependent pick lists fields, Relationships, and validation rules.
• Created and deployed several reports using force.com platform.
• Developed Apex classes, Controller Classes, Apex triggers and API integration for various functional needs in the application.
• Apex code to convert lead to a contact and associate the contacts with accounts.
• Developed and deployed approval processes for leads conversion, opportunities and products/Assets management.
• Implemented the requirements on Sandbox and Force.com IDE plug in during Eclipse and deploying it in production.
• Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Configured Chatter Answers for the insider team as a part of Service Cloud.
• Created workflow rules and defined related tasks, email alerts, and field updates.

Environment: Agile, Saleforce.com CRM, Admin Functions, Apex, Triggers, Visual Force, Soap UI, Workflow & Approvals, Change Sets, Force.com migration tool, Data Loader.

Confidential, Jacksonville, FL

Salesforce Developer

• Interacted with various business team members to gather the requirements and documented the requirements.
• Involved in deploying the CRM tool Salesforce.com to include: business requirement development, dashboard development, report & list view development, process flows and documentation.
• Created Custom Objects and fields for transactional and contractual information.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Determined technical approach and designed SOA architecture for multi-phase integration initiative between Salesforce, Big Machines and Oracle based estimating application automating the order to cash process.
• Designed and developed application with web service data exchange to Big Machines.
• Used field level security along with page layouts to manage access to certain fields.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
• Implemented Web Services for integrating internal non-SFDC systems to update relevant fields in Salesforce.com pages/objects.
• Integration experience to consume data from MDM systems as required.
• Involved in the Data Transformation and Data Cleansing activities while transferring the data to the external system using Informatica On-Demand.
• Worked on Campaign/Lead management integration between Eloqua and Salesforce.

Environment: Eclipse IDE, Salesforce.com, Big Machines, Force.com Sandbox, Import Wizard, Apex, XML, JavaScript, Controllers, Sharing Rules, Visualforce Pages, Workflows, Email Updates, .NET Framework, Web Services API, Oracle EBS, Oracle on Demand, Oracle Fusion Middleware, SOA, Siebel, People Soft, MDM, Eloqua.

Confidential, New York, NY

Salesforce Developer

• pplication setup activities and customized the apps to match the functional needs of the organization.
• Interacted with various business team members (JAD Sessions) to gather the requirements and documented the requirements.
• Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
• Developed various Custom Objects, Tabs, Components and Visualforce Pages.
• Create and Customize Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, dependent picklists and complex page layouts.
• Create complex workflows and Approval processes.
• Implemented Data segregation through Record Types and Field level security.
• Developed and maintained validation rules and custom workflow.
• Used eclipse Force.com toolkit for creating Apex Classes and Apex Triggers to develop custom logic and objects.
• Audited, uncovered and resolved data integrity issues with legacy systems.
• Complete bulk imports of data using Apex Data Loader.
• Developed and maintained custom reports.
• Batch reassignment of accounts and opportunities based on organizational changes.
• Prepared training materials for business use.

Environment: Saleforce.com platform, Apex Language, Visualforce Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows.

Confidential

Salesforce Developer

• Waterfall methodology has been followed for this project.
• Involved in SDLC phases of Analysis, Design, Development, Testing and Implementation of business Applications using Agile Scrum methodology.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed VF pages for customizing the UI for partner users
• Maintained users, roles, profiles, sharing rules and public groups as part of managing security on SFDC
• Created relationships among objects using Lookup, Master-detail and Junction Object relationships.
• Implemented customizations using Apex controller classes (Custom, Extension), Triggers and Visualforce pages.
• Used Visualforce components like Form, Page Block, Page Block Section, Command Button, Action Function, Page Block Table and Repeat for developing Visualforce pages.
• Implemented Object Oriented Analysis and Design (OOAD) using Rational Rose.
• Prepared the Detailed Design Documents of the project for future use.
• Designed and developed UI Screens using JSP, HTML, and CSS.
• Performed production support/enhancements on an ongoing basis.

Environment: Salesforce.com Enterprise Edition, Apex, Visual Force, Data Loader, HTML, Java Script, CSS, Workflows & Approvals, Reports, Eclipse IDE Plug-in Customer portal, Force.com Sites, SOQL, SOSL

Confidential

Java Developer

• Involved in SDLC phases of Analysis, Design, Development, Testing and Implementation of business Applications using Agile Scrum methodology.
• Reviewed the functional, non-functional requirements and high level design.
• Worked with Agile Methodologies.
• Used Spring Web flow for integration purpose in application development.
• SOAP UI is used for web services testing.
• Developed and integrated with server components using Spring, Hibernate.
• Developed server side validations using JSF.
• Extensively worked with core java like collections, String Builder and interfaces.
• Developed code participating in different layers of the application such as JSPs for presentation, Servlets as controller and EJBs for holding business logic.
• Used Generics and Collections for implementing application logic.
• Implemented enterprise applications using WSDL, SOAP and XML schema.
• Developed different design methodology such as MVC patterns.
• Worked extensively in the backend Oracle database.
• Used Log4J for any errors in the application
• Provide critical support to current order management systems being used as and when required.
• Worked in Quality analysis and testing.

Environment: Java, EJB, Hibernate 3.6, JSF, Spring 2.5, Selenium, Oracle 10g, XML, JUnit 4.0, XSLT, IDE, HTML, CSS, JavaScript, Apache Tomcat 5x, Log4j