Operations Lead Resume ,Â Chicago, IL - Hire IT People

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Operations Lead

Responsibilities:

Serve as portfolio manager for national appeals clients as well as develop future pipelines.
Manage an Appeals Operational Support team from India to monitor the end - to-end intake processing and triaging of appeals for their assigned clients.
Develop process improvement plans related to workflow efficiency, client satisfaction, and quality assurance.
Provide detailed reports and analysis to management on operational business units.
Highlight trends, risks and opportunities based on data obtained and data analysis performed.
Gather requirement documents from business owners for reports that need to be automated (both internal and external) and prioritize the development with technical teams.

Confidential

EMR Specialist

Responsibilities:

Maintained consistent and comprehensive EMR access and navigation to clients’ systems.
Reviews and audits medical records for accuracy and completeness.
Ensures security and confidentiality of medical records.

TECHNICAL SKILLS:

Machine Learning: classification, regression, clustering.

Statistical Methods: time series, regression models, hypothesis testing and confidence intervals.

Software and Programming Languages: Python, R, SQL, Tableau, SAS, Microsoft Excel

Selected Coursework: Regression Analysis, Advanced Statistical Computing, Probability and Statistics, Data Visualization, Data Mining, Applied Statistics, Statistical Data Management (R, SAS, SQL and Python), Mining Big Data.

We provide IT Staff Augmentation Services!

Operations Lead Resume

Chicago, IL

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship