SUMMARY:

• Experience in configuration, customization and implementation of Salesforce.com.
• Experience in designing of custom objects, custom fields, role based page layouts, custom Tabs, setting OWD’s, permission sets and sharing rules, report extractions to various formats, design of Visualforce Pages, Snapshots, Dashboards.
• Strong Knowledge in Salesforce Customization, Workflows, Triggers, Approvals, Data Validation, Sales, Marketing, Customer Service and Support Administration.
• Experience in integration of Salesforce.com Applications using Jitterbit.
• Experience in deploying changes from sandbox to production using change sets.
• Experience designing and implementing new Salesforce objects, workflow rules, visual workflows, custom layouts, and other standard Salesforce customizations using apex and visualforce.
• Experience in developing SFDC Customized data queries using SOQL and SOSL.
• Extensive Experience in Designing, development, testing, implementation and documentation of client server and web applications using Asp.net, C#, SQL, JavaScript, Web Services, AJAX, LINQ, Visual Studio 2010/2012,MS Excel.
• Excellent experience in using SQL Server and SQL databases and Familiar with Stored procedures, Triggers, Views, Functions and Job Scheduling.
• Good knowledge of Lightening App Builder, cloud computing, SAAS and PAAS technologies.
• Ability to work under pressure and deliver stiff targets with time management, excellent analytical and problem solving skills.
• Ability to quickly adjust priorities, extensive creativity, and the ability to take on projects with limited specification and an effective team player.

TECHNICAL SKILLS:

Salesforce technologies: Salesforce CRM, Workflow & Approvals, User Roles, Data Security, Profiles, Reports and Dashboards, Case Management Automation, Lead Management, Custom Applications and Objects, Visual Workflow, Salesforce SFA, Analytic Snapshots, Apex Language, SOQL, SOSL, Visualforce Pages / Components, S Controls

Salesforce Tools: Force.com Explorer, Force.com Data Loader,AppExchange,Force.com Eclipse IDE Force.com Platform, JitterBit Data loader, MS Excel

Integration Tools: JitterBit, SSIS, ETL Tools

Configuration Management Tools: SourceSafe, Perforce, CVS, ClearCase

Programming Languages: Apex,VisualForce,ASP.Net, C# SOQL, SOSL, soap

Web Technologies: HTML, XML, CSS, JavaScript, AJAX,LINQ,JSP, Web Services, SharePoint

Database: SQL Server 2012/2008/2005, MS Access 2000/97, Oracle 9i/8i, AS400,Object Databases (for HPCs)

Operating Systems: Windows Server 2012/ 2008, Win 7, Windows XP, UNIX, Sun Solaris, Windows CE

IDE: Visual Studio, Force.com IDE, Eclipse

Web Servers: IIS 6.0/5.0, Web Sphere, Jrun, Web Logic

PROFESSIONAL EXPERIENCE:

Technical/Salesforce Consultant

Confidential

Responsibilities:

• Performed the role of Salesforce.com Architect, Administrator and Integration Engineer.
• Interviewed the end users, sales and marketing users and gathered information and list of changes needed to the existing system that was implemented on force.com platform.
• Created user profiles, record - types, roles hierarchies, organization wide permissions and permission sets to control access to data.
• Created custom objects, tabs, fields, page layout as per business requirements.
• Worked with field & page layout customization for the standard objects like Account, contact and Leads.
• Engaged in developing automated e-mail service, workflows, triggers, visual workflows, validation rules, formulas, lead routing rules and sharing rules.
• Used apex, visual force, SOQL and SOSL for customization..
• Created the workflows for automated lead routing, lead escalation and alerts.
• Implemented various Custom Reports and deployed them for different business user levels.
• Used Apex Data loader, salesforce import and export utility and Jitterbit API to import/export accounts/contacts to and from salesforce using SQL database connections.
• Set up and scheduled the imports to run nightly.
• Used change sets to deploy the configuration changes from sandbox to production.
• Developed dashboards, standardized reporting metrics and improved automated processes with internal tools, documentation and technology.
• Performed the role of support engineer for the internal users and helped them in getting used to the application, generated reports and saved them for further access to the users.

Confidential

Sr. Software Engineer, San Jose, CA

Responsibilities:

• Created test cases to check installation, launch and removal of the app
• Performed Functional, Usability, UI and Sanity testing.
• Captured log files using Log Cat feature of DDMS.
• Performed stress-testing of the app using Monkey tool and Sikuli.
• Documented the bugs in Bugzilla and created detailed bug reports.
• Tested the various UI elements and performed positive and negative testing.
• Verified ease-of navigation and logical flow of the app.

Confidential

Sr. Software, San Jose CA

Responsibilities:

• Created registration system using ASP.Net 3.5, Visual Studio 2008 with Sql Server 2008 at the backend.
• Worked on data views, form views, data grids, data adapters and stored procedure calls.
• Designed the efficient manual test cases based on analysis of Business Requirement documents, SRS, Functional Specs, Technical design documents, Use Cases, supporting documents.
• Tested the links, forms on the pages, tested the database
• Tested for navigation, content checking, other user information for user help like sitemap, help files and search options.
• Tested the interactions between web server and application server and database server and application server.
• Tested the website for browser compatibility, OS compatibility and checked the print options.
• Tested the website for responsiveness, throughput, reliability, and/or scalability of a system under a given workload.
• Tested the website for password cracking and secure login functionalities.
• Maintained Traceability Matrix to ensure all conditions were covered in the Test Cases.
• Executed test cases and analyzed the test results.
• Used Test Director to analyze and maintain test cases and track bugs.

Confidential, Sunnyvale, CA

Software/Database Engineer

Responsibilities:

• Providing support and maintenance to Quick Logic Intranet site which compromises of 15 applications and the SQL Server database, which consist of approx. 80 tables, 250 stored procedures and 200 views.
• My Work at Quick Logic involved doing major enhancements to the Quick Logic web applications in Classic ASP being used by offices in Sunnyvale, Canada and India. Interacted with the marketing and business groups to discuss their requirements and their feasibility of various projects.
• Migrated the Quick Logic admin tool to .NET using Visual Studio 2005 and C# as the development language. Server controls and master pages were used extensively.
• Used Sql Server 2005 as the database. Made extensive use of stored procedures and views.
• Tested the website extensively for functional testing, Interface testing, Usability testing, Performance and Security testing.

Confidential, San Leandro

Sr. Software Engineer

Responsibilities:

• My work involved doing enhancements to some of the existing workflows using .NET framework, K-2, Microsoft Virtual PC, C#, ADO.NET, and SQL Server as the backend. Server Controls, Data controls, Data grids and Datasets were extensively used.
• Tested the enhancements thoroughly using Unit Tests.

Confidential, Morgan Hill, CA

Sr. Software Engineer

Responsibilities:

• Worked on SEO (Search Engine Optimization) for Anritsu’s Internet Site.
• Also worked on URL rewriting for their site using http handlers and configuration files. . Used ASP.NET with VB.NET, C# and ADO.NET with Visual Studio 2003 as the development environment. Used data grids, data binding and stored procedures extensively.
• Designed, developed and tested the Sitemap for the Anritsu Internet Site. Also dynamic Meta tags were generated for the pages which extracted information from the SQL Server 2000/2005 databases depending on the product/category/family page selected.
• Completed a pricelist application and database conversion to a more current and supportable platform

Confidential, Palo Alto CA

Software Engineer

Responsibilities:

• Developed and thoroughly tested the TAG-Supply Application on the Web that provides a standard economic methodology, uniform cost estimating premises, and financial assumptions for evaluating electric utility technologies. The application was originally written in C++.
• Responsible for creating the architecture design and implementation of the system web pages in ASP.Net using VB.Net, C# and ADO.NET using Visual Studio 2003.NET as the development environment.
• Responsible for writing the Business Logic Layer of the application using Object Oriented concepts. Also created numerous stored procedures and triggers. The database used was SQL Server 2000.
• Used Data Transformation Service (DTS) to import data from Oracle 9i databases and flat files into SQL Server 2000.
• Developed a Client Feedback system for EPRI Clients in ASP.NET, C# and ADO.NET using Visual Studio 2003.NET as the development environment. SQL Server 2000 was used as a backend .The work involved creating web pages for clients to enter their views, suggestions and solutions regarding the crucial industry issues for Nuclear Power, Power Quality, Environment and other electricity issues.
• OLE Automation was used for calculations and formatting reports using automatic invocation of features of MS Word and MS Excel.
• Created Licensing feature for the various technologies so that a user can access information and edit only those technologies he is licensed to. Added other security measures so that a user cannot access a Web Page unless he logs into the application.
• Ported the database from Raima to SQL Server using its export utility and DTS.
• Developed Web Pages using ASP, JavaScript and Adobe Photoshop and connected them to the SQL server database at its backend using ADO’s thereby displaying data on the screens.
• Also created administrator screens using which an administrator can assign the login Id and password to the user to access TAG-Supply and also license him the technologies he has funded for.
• Enhanced the Power Quality Business Analyzer website of EPRI. This is an umbrella site encompassing six other sites. I redeveloped and improved the functionality of these sites as well. Added a feature where the user can access statewide power quality data by clicking on the appropriate state on the U.S map and also data for the top 10 states. This is on Windows 2000 Advanced Server using IIS 5.0 with ASP as the front end and SQL Server 2000 as the database server. Also used HTML, JavaScript and ADO.