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Architect Resume

SUMMARY:

  • I am an Architect on salesforce.com platform having more than 12 Years of experience in development and implementation. I am looking for a role which will exploit my technology acumen & Project Management Knowledge.
  • I have lead project teams in many projects to their success and played various roles in onsite - offshore model. My experience includes software estimation, design and development, having expert knowledge in Banking and Financial Services Domain.
  • Over 12 years of hands-on of experience in design, Development & Maintaining enterprise Applications.
  • Accomplished leader, capable of motivating a staff to its full potential and proven ability to communicate complex information clearly to individuals at all levels.
  • Certified SFDC DEV 401 Developer and 201 certified administrator.
  • Technical strengths - Salesforce.com Apps development, customization and configuration using Apex, Trigger, VISUAL FORCE Controllers, Visualforce Pages, Web services API, Java Script, Eclipse IDE and Apex Data Loader Tool.
  • Provide technical assistance to customers and Document all technical work, enhance existing documentation, and maintain all documentation in the TD documentation repository.
  • Good knowledge and understanding of Web Service API’s for integration purposes
  • Ability to understand the business requirements and converting them into solution designs
  • Knowledge in web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations when balancing alternatives against business and financial constraints
  • Hands-on expertise in the following technologies: Force.com, APEX, VisualForce, Workflows, OBM, Integration/EAI technologies (e.g. Pervasive, Informatica, Jitterbit, ESB), including SOAP, RESTful, .NET and related technologies (JSON, XML, etc) and Database technologies (Oracle, MySQL, JDBC, SQL, PL/SQL, stored procedures)
  • More than 6 years of relevant experience in salesforce development, sales or customer support operations
  • 2-3 years of Salesforce.com systems integration and/or implementation experience
  • Proven Development consulting experience. Ability to work in team oriented environments

TECHNICAL SKILLS:

Operating System: Windows NT/2000, MVS

Database: Force.com, DB2, MS-SQL Server, VSAM, ORACLE 9i

Languages: APEX, Cobol, SAS, REXX,EASYTRIVE, FOCUS

Web Tools: HTML, JavaScript, XML, Web Services, CSS, PHP, SMTP, HTTP, CSS

Other Tools: BMS REMEDY, ECLIPSE, EDIT+, CLEARCASE,SERVICENOW

Force.com Platform: Apex, S-Controls, VisualForce, SOQL,APEX Web Service, Apex Triggers, Apex Workflows, Apex Dataloader 15.0

Functional Areas (SME Role): Banking, Telecom, Insurance, Manufacturing

PROFESSIONAL EXPERIENCE:

Confidential

Architect

Responsibilities:

  • Lead CRM discussions and collaborate with key business stakeholders to define and implement enhancements/new business processes.
  • Own all technical aspects of software development for assigned applications - performs hands-on architecture, design, development and testing of systems.
  • Lead contributor on the design of critical path/technology initiatives. Develop enterprise-wide integrated solutions based on business requirements. Contribute to complex and innovative business solutions to achieve strategic objectives for the business segment.
  • Perform ongoing refactoring of configurations and code and drives continuous improvement in code structure and quality
  • Develop deep understanding of tie-ins with other systems and platforms within the supported domains
  • Contribute to blueprint and assists product managers with annual planning of feature sets that impact multiple platforms
  • Identify opportunities to adopt innovative technologies or App exchange products.
  • Work closely with other engineers, architects and project management throughout the course of the development lifecycle to ensure business objectives are met
  • Manage and appropriately escalate delivery impediments, risks, issues, and changes tied to the product development initiatives.
  • Look beyond the obvious for continuous improvement opportunities. Use visualization and other techniques to fast track concepts.

Confidential

Lead Developer

Responsibilities:

  • Hands on experience on Apex and Visualforce. Developed custom solutions and interfaces.
  • Responsible for the detailed design of technical solutions, Proof-of-Concepts (POC), prototyping and documentation of technical design throughout the SDLC process
  • Build and maintain effective working relationship with key technology team members
  • Create prototypes in support of solution architecture activities. Produce quality code for assigned development tasks
  • Stay current on Salesforce releases, new features, product roadmaps and applications available from 3rd parties on the Salesforce AppExchange
  • Stay current on Salesforce integration tools and best practices. Stay current on emerging technologies in the areas of SDLC tools, Continuous Integration and automation technologies
  • Partner with other architects, vendors, partners, business and technical teams to understand business needs and translate them into capability/platform roadmaps and work toward realizing the roadmaps.
  • Provide after hours on-call support. Provide support for application deployment activities.
  • Help with triaging and fixing defects for the planned releases and production. Assist with Salesforce platform management tasks such as app evaluations, profiles/org hierarchy design, integration with other systems, capacity planning, defining SLA measurements, etc.
  • Create and enable best practices, governance measures, and patterns for custom and configured solutions on the Salesforce platform

Confidential

SME

Responsibilities:

  • Act as SME in Cloud Computing CRM area and requirement gathering for projects.
  • Own all technical/Functional aspects of Salesforce.com, including data migrations, data quality, systems integrations, 3rd party applications, AppExchange products, and custom code
  • Responsible for developing in Visualforce, Apex and other technologies to build customized solutions that support business requirements and drive key business decisions
  • Technical leadership, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement
  • Provided ways to utilize SFDC to improve processes and productivity, and make recommendations to support an organization scaling at a rapid pace
  • Define, communicate, and manage a change management (release) process to develop and implement new applications/code and updates to existing applications/code
  • In-depth understanding of the capabilities and constraints of the Salesforce application coupled with good understanding of the business processes and Salesforce (AppExchange)
  • Strong technical expertise in Advanced structured programming - APEX, VISUALFORCE, TRIGGERS, REPORTS using Force.com.
  • Expert level understanding of relational database concepts and structures, knowledge of SQL, structured system analysis and design methods, etc.
  • Demonstrates successful implementation of Batch Apex and/or Schedule Apex development.
  • Extensive expertise in integrating between two Salesforce orgs. Have performed complex data migration to Salesforce.com.
  • Understand web services and available technologies not necessarily part of the Salesforce.com stack, but those which might be utilized to transport data in an enterprise environment (E.g. Informatica, Mainframe).

Confidential

Environment: Salesforce.com

Responsibilities:

  • Solid Salesforce.com experience with APEX API and APEX Triggers.
  • Strong development experience in VisualForce Pages batch processes.
  • Experience with software development in a fast-paced and agile environment.
  • Salesforce Administration experience for around 2 years in this project.
  • Provide technical expertise in identifying, evaluating and developing technology solutions including Salesforce interactions with other Enterprise solutions
  • Participate in all phases of system lifecycle including analysis, requirement definition, solution design, configuration/development, testing, deployment, and support.
  • Provide technology and delivery oversight for team of on-site and outsourced developers
  • Provide daily support of Salesforce implementation.
  • Responsible for writing Unit Test cases for the developed functionality.
  • Execution of Unit testing for the developed functionality and helping test team in E2E testing.
  • Reviewing others team members Technical design and Unit Test cases.

Confidential

Senior technical Associate

Responsibilities:

  • Oversee current Service Cloud and Sales Cloud environments while assisting with the vision and standards for new Salesforce.com solutions
  • Develop and maintain custom data input screens, reports, dashboards, validation rules, and workflow.
  • Maintain the functional areas of data management, accounts, contacts, leads, opportunities, etc.
  • Manage data migration and data cleansing from existing applications and spreadsheets into new Salesforce.com applications
  • Assist with the training of new and existing end users
  • Create, execute and maintain automated customer communications at various stages of the customer lifecycle
  • Maintain system metrics to track trends in usage and data integrity
  • Identify usage problems and craft technical / communication plans to remedy
  • Participate in cross-functional teams that address
  • Maintain, support, tune, and enhance Experian global mainframe online and batch environments.
  • Monitor the performance of the z/OS environment and have the ability to take
  • Responsible for developing functionality revolving around Opportunity, Activity and Campaign entity.

Confidential

Systems Engineer

Environment: DB2, COBOL, JCL, CICS

Responsibilities:

  • Have been trained on several Training programs on Project management Quality assurance.
  • Trained several batch of new joiners in Confidential & Confidential on Mainframe Technologies.
  • Have been trained on Banking Domain for Core Banking and Investment Banking.

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