SUMMARY:

• IT Executive with a broad range of technical and non technical experiences providing opportunities to demonstrate strong leadership, creativity and problem solving. Thrives in a high activity environment. Most effective when given the authority, responsibility and autonomy to get things done. Works well in a highly collaborative environment. Outstanding at creating alliances between the business and technology. A passion for technology and IT systems delivery. Exceptional organization building skills and experience.
• Selected to be the IT leader for the Confidential region and relocated to London to successfully establish the role.
• Reduced the support costs 20% for Confidential by restructuring the department to enhance the relationship with human resources and create clear lines of accountability.
• Created a centralized IT Program Management team, standard processes and tools at Confidential which increased project management bandwidth by over 30%.
• Groundbreaking code generation techniques to create user interfaces for Qwest. Contributed to the development of .net and worked with Microsoft weekly on the issues and challenges with their technology. Named on the patent for the technology that was created for Qwest.
• With the objective of cost reduction and the secondary effort of migrating multiple legacy systems to a single location to enable future replacement; directed the effort to migrate data accumulation systems from around the globe to local data centers providing a long term savings of over $20MIL for Confidential .
• Achieved a 33% reduction in consulting service fees by renegotiating the master service agreement with a primary vendor in response to market pressures in the telcom industry realizing a savings of $375K
• An integral part of the successful planning and management of the reduction of the IT annual budget from over $1BIL to $450MIL in less than two years as Qwest realigned to a changing market.
• Successfully restructured a quality assurance organization that had grown up reactively at Confidential . Created an organization focused on the needs of the business while reducing the annual operating expenses by $1.8MIL (3%).

PROFESSIONAL EXPERIENCE:

Confidential, Denver, CO

Vice President IT

Responsibilities:

• Transfer of fee based project initiatives and resourcing to in house project intake and estimation.
• Transition of internal systems for project management, source code management and quality assurance.
• Assisted with the re - engineering of automated workflows utilized by the team in JIRA to increase visibility and reduce costs.
• Successfully provided program managed for Unified Account Opening software releases throughout the transition.
• Prior to acquisition responsibilities included Program Management, Software Quality Assurance and Development
• Reshaped delivery processes to address challenges in managing customers’ expectations and drove a 20% reduction in cycle time.
• Managed several high profile customer relationships for the organization’s most significant revenue generating product.
• Effectively Implemented new processes for source code management and the defect lifecycle.

Confidential

Senior Management Consultant

Responsibilities:

• Partnered with the CIO and IT PMO Director to successfully define the IT PMO charter
• Developed the processes and roles for the IT PMO
• Trained PMs and key IT leadership resources
• Directed the IT PMO software tool selection process
• Technical Lead and Scrum Master for multiple project teams on a significant technology modernization effort for First American Financial Corporation.
• Partnered with the business to streamline processes, develop user stories and user acceptance criteria for accurate automation of new corporate strategies.
• Responsible for migrating Billing, Reporting, Security and other functions from multiple mainframe systems to the new Service Oriented Architecture leveraging Microsoft technologies.
• Successfully implemented agile software processes and tools for the SQA and development teams.

Confidential, Denver, Colorado

Senior Director IT

Responsibilities:

• Established the role of IT leader for the Confidential region from the London offices, assisted in the selection and provided the training for the permanent IT leader for Confidential .
• Reduced the support costs 20% for Confidential by restructuring the department to enhance the relationship with human resources and create clear lines of accountability.
• Successfully led multiple releases of software products to assist the corporation in year over year revenue growth.
• Oversaw the project management of several initiatives to implement ITIL within the IT organization.
• Took over a failed enterprise service bus program and deployed new technology to effectively support the business.
• Assisted in the retooling of the software development lifecycle and roll out of the AUP agile methodology reducing release cycle time by 50%.
• Worked closely with the sales team to establish new processes and gather product revenue metrics to target areas for growth.
• Led the effort to migrate data from several legacy databases over to the enterprise platform in support of multiple acquisition integrations.
• Established a team for the successful implementation of Business Warehouse and Business Objects technology to support the SAP implementation enabling full reporting and analytics capabilities for the enterprise.
• Directed a significant standardization initiative by rolling out MS Dynamics to over 1,000 sales colleagues and over 200 customer care colleagues across several product lines on multiple disparate systems throughout the globe.
• Directed program management for the integration of several significant acquisitions including data centers, offices and business application migration.

Confidential, Greenwood Village, Colorado

Senior Consultant

Responsibilities:

• Established the team including development of processes and roles.
• Worked with SCM and Architecture to define several decisive SDLC processes for technologies implemented on a critical project.
• Responsible for integrating several custom components for a health care claims adjudication system FACETS reducing the defects found in QA by over 40%.

Confidential, Walnut Creek, California

Director Information Technology

Responsibilities:

• Reduced project intake time 50% by establishing SLAs for the groups to standardize their services and make firm commitments to business customers.
• Established a new non-production data group which successfully delivered End to End usable de-identified data for legacy systems. (First time ever in Confidential history)
• Achieved 100% compliance for the Medicare Modernization Act by leading the effort to deliver true end to end testing on the impacted systems.
• Led a quality assurance group to support the roll out of Epic clinical software throughout the enterprise.

Confidential, Denver, Colorado

Director Information Technology

Responsibilities:

• Increased overall software development efficiency 10% by implementing the use of standard tools for source code management, defect tracking, automation and requirements management.
• Increased the number of concurrently managed projects 30% by streamlining project management practices and the requirements intake process.
• Reduced the number of defects found in QA 20% by aligning with the architecture group to enhance the software development strategy with strong focus on proper requirements management and quality assurance involvement in early phases of the development cycle.
• Developed quality assurance and user acceptance process for RFP of Confidential
• Shortened the test cycle 5 business days by Implementing a new strategy for automation of the end to end testing process.

Confidential

Software Developer and Technology Engineer

Responsibilities:

• Led the implementation and training of technology tools for several large corporations
• Successfully recovered a failed software implementation for a multibillion dollar company then went on to lead a significant implementation at a new site in Ireland.
• Development work on client / server requirements management tool with both Java and C++ client
• Presales and Implementation Consultant for requirements management tool and Mercury Interactive Tools.
• Awarded “Technology Engineer of the Quarter” twice.