SUMMARY:

• Over 7+ years of experience in all phases of Software Development Life Cycle (SDLC) which involves requirement gathering, requirement analysis, design, development, implementation & enhancement of projects in SalesForce.com and Java/J2EE technologies.
• Experience in Object Oriented Analysis / Design / Development / Testing and Implementation, Client/Server Architecture.
• Expert Level understanding of Salesforce.com CRM and its Development Life Cycle.
• SFDC Configurations/Customizations - User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Validation Rules, Triggers, etc.
• Experience in SFDC related technologies such as Apex, Visual Force.
• Extensive experience over creating workflows, approval processes, validation rules and sharing & security rules.
• Working knowledge in generating Reports, Dashboards, customized reports and analyzing the data in Salesforce.
• Expertise in creating Communities for an online collaboration that connects with the Customers, Employees, Contractors and Distributors.
• Worked on Public and private communities along with the mobile participation for a direct connection to business processes.
• Experienced in developing and administrating projects on Salesforce platform.
• Data Load for SFDC Standard objects and Custom objects
• Used different data tools - Apex Data Loader, Excel Connector, Import Wizard, SFDC Data Export, Mass Delete etc.
• Involved in integration of legacy systems like Siebel to Salesforce.com
• Experience in managing full sandbox, developer sandbox and Configuration-only sandbox.
• Strong Knowledge in AppExchange Applications for integrating with Third Party Applications.
• Proficient in Data Migration from Traditional Applications to Salesforce using Data Loader Utility and Informatica on Demand.
• Experience in working with Databases like Oracle 9i, SQL Server and MySQL.
• Excellent domain knowledge on ERP Applications: CRM, Finance, Retail and Health Care.
• Excellent organizational and strong problem solving skills with a proven ability to contribute in a team environment .
• Excellent analytical, communication and inter-personal skills.

TECHNICAL SKILLS:

CRM: Salesforce.com

Salesforce.com: Apex, Visual Force, SOQL, SOSL, Apex Triggers, Workflows, Approvals, Email Templates, Formulas, Custom Objects, Validation Rules, AppExchange, Eclipse, Force.com IDE, Apex Data Loader, Roles & Profiles, Data Migration, Web Service Integration, S-controls, Sandbox Testing

Web Technologies: JavaScript, XML, XSL, HTML, XHTML, CSS, AJAX, Boot strap

Front End Tools: Cold fusion, Dreamweaver, FrontPage 2000.

Databases & DB Utilities: Oracle 10g,Oracle 9i, MySQL, SQL SERVER

Operating Systems: UNIX, Windows95/98/NT/2000/XP/2003/7, MS-DOS

Programming Languages / Technologies: JAVA, J2EE, C++, C#, ASP.NET, PL/SQL, T-SQL, ETL, SSIS, SSAS, SSRS, BIDS

Web/Application Servers: Apache, Tomcat, IIS

PROFESSIONAL EXPERIENCE:

Confidential, Indianapolis, IN

SFDC Developer/ Admin

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
• Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the needs in the organization.
• Created and deployed Several Reports using salesforce.com platform.
• Developed Apex Classes, Controller Classes and Apex Triggers in accordance with the Governor limits for various functional needs in the application
• Developed and deployed workflows and approval processes for opportunities and products / assets management.
• In charge of conducting the UAT with the Business users, and gathering feedback and providing the same to the Development team.
• Reviewing the test cases provided by the QA team, and providing feedback.
• Used community cloud for Business process integration where team members can create and collaborate on support cases or campaigns within the community.
• Developed several GUI components using Jquery, HTML, AJAX, JAVASCRIPT remoting, JSON and XML .
• Community cloud was customized on the basis of social collaboration where members can interact, post solutions and form groups to support their interests.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Partner portals using communities can update opportunities or qualify leads.
• Created and used Email templates in HTML and Visualforce.
• Experienced working on Debug Apex Scripts using Debug Logs and System Log Console to catch Exceptions and execute Governor Limits
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
• Lead offshore team for day to day activities.
• Developed a mobile application though salesforce 1 and integrated with Hoopla
• Followed Agile Methodology and as a process attended Daily Scrum Meetings, Retrospective Meetings, Sprint Planning Sessions and Backlog Grooming sessions.
• Created communities as a part of customer portals and partner portals with the organization.
• Reported daily testing status in Daily Scrum Meeting held in the morning.
• Documented all the enhancements on new releases on technical front.
• Created and executed unit tests methods for an error free code.
• Created Unit tests to provide a testing framework that allows writing unit tests, running tests and having code coverage results.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Interacted with the Salesforce.com premium tech support team on a regular basis.

Environment: Salesforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, JSON, XMl, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Sales force Developer/Analyst

Responsibilities:

• Involved in business requirement gathering, analyzing the requirement, documenting the requirements.
• Designed and developed Apex Classes, Controller Classes, Apex Triggers and Visual Force Pages for this application.
• Developed workflows and approval processes for various policy managements.
• Maintained project plans, task, defect and issues lists, lead meetings to discuss all aspects of the project’s execution, developed test scripts, executed UAT, participated in the QA process, and developed training materials and system documentation.
• Configure Role based Authorization on Object/Field Level.
• Coded APEX triggers and s-controls, created rule based automated workflows.
• Created email templates and inbound emails using Visual force for the clients and customers.
• Integrate of Application (OE modules) with Salesforce.com with using SOAP Client.
• Development and integration for policy Report Customization.
• Providing ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflows, Triggers.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP

Salesforce Administrator

Responsibilities:

• Worked on various Salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Territory Management, Reports and Dashboards.
• Configuring new page layouts based on profiles.
• Created Custom fields, pick lists, dependent pick lists, and validation formulas to the custom objects.
• Enabled Chatter for the Organization and to effectively communicate with the users in the Organization
• Created Roles, Profiles, Workflow Rules, Validations.
• Creation and modification of fields and page layouts.
• Developed various custom objects, custom tabs, Formula fields, Master-detail and Look Up relationships, and Reports.
• Developed case Escalation rule to escalate the case depending on SLA.
• Used the Sandbox for development and testing and migrated the changes to production instance after testing using change sets.
• Used tools Apex Data Loader, Xl connector and Eclipse for Salesforce.
• Developed Apex classes, Controller classes and Apex Triggers for various functional needs in the application, Used SOQL, SOSL to select the data from Salesforce.com platform database.
• Used the Force.com IDE for testing and migrated the code to the deployment instance after testing.

Environment: Force.com IDE, Apex Classes, Apex Triggers, Visualforce pages, Validation Rules, Formula Fields, Data Loader, Reports and Dashboards, Workflow & Approvals, Web Services, Force.com Eclipse Plug-in, Security Controls, JQuery, CSS, HTML, XML.

Deputy Manager

Responsibilities:

• Performed the roles of Salesforce.com Administrator in the organization.
• Managed user Roles, Role hierarchies Profiles, and Sharing settings.
• Interacted with various business user groups to increase the user adoption for helping them use the software
• Implemented minor enhancements on standard objects like Campaigns, Leads, Accounts, Contacts, Opportunities, Quotes, Activities, Dashboards and Reports
• Developed workflow rules, time triggered workflows for various business requirements.
• Created new user Accounts, Roles, Profiles and sharing settings. Used field level security, profiles and audit trail setup to ensure that protected data is only with authorized users.
• Created pick lists, dependent pick lists, lookups fields, junction objects, master detail relationships, validation and formula fields.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages
• Designed and Implemented the Page layouts and Custom tabs to suit the needs of the application. Created custom field and field dependencies on standard objects like Accounts, Contacts, Cases, Campaigns and Solutions.
• Created custom reports, dashboards for different user profiles based on the need in the organization. Developed Custom Reports and Dashboards as per given requirements.
• Developed Visual force page using standard controllers. Imported excel based customerInformation records in to Accounts, Contacts and Cases using Data Loader

Environment: Saleforce.com platform, Salesforce.com Data Loader, Workflow & Approvals, Reports, Dashboards, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Window

Java/J2EE developer

Responsibilities:

• Responsible for understanding and execution of requirements.
• Having experience in creating Use Cases, Class Diagrams, and Sequence Diagrams for analysis and design of application.
• Developed Intranet Web Application using J2EE architecture.
• Developed several GUI web pages using JSP, HTML, and XML, Bootstrap, JavaScript, Angular Js.
• Used JavaScript to perform checking and validations at Client's side.
• Involved in Sever side validation based on the Business rules.
• Used JDBC API to establish connection between Java and Database.
• Developed Stored Procedures, Triggers and Packages in Oracle.
• Developed Web Services in SOA architecture.
• Involved in adding users to their respective groups in LDAP.
• Extensively worked with Connection pooling in LDAP Directory Service.
• Used VSS & CVS for the version control of the project.
• Involved in code reviews, responsible for modifying the existing code.
• Responsible for Unit Testing.
• Involved in Bug fixing and Maintenance.
• Contact with different customer for their requirements and modified code to the customer needs.
• Implemented test cases for Unit testing of modules using JUnit.

Environment: Java, JSP, Servlets, JDK, XML, XSD, CSS, HTML, JavaScript, Oracle, Web service, Soap, WSDL, AJAX