SUMMARY:

• Software Developer with 8+years of professional IT experience and a Certified Salesforce Platform Developer and Expert in Salesforce business - analysis, design, administration, development and production of cloud-based applications for various clients and gained 7 years of Salesforce and 2 years java experience.
• 7 years of experience in Salesforce.com CRM and Force.com platform with proficiency as administrator and developer.
• Experience in SFDC development using Visualforce Pages and Components, Apex Classes, Custom Controllers and Controller extensions, SOQL, SOSL, MVC architecture and Force.com IDE.
• Implemented Salesforce Development Cycle (SDLC) covering Sales Cloud, Service Cloud, Chatter and App-exchange applications.
• Hands on experience in implementation and customization of Salesforce.com using Apex (Classes, Controllers and Triggers), Apex Scheduler, Batch Apex, Apex Web Service, Visualforce Pages, Custom Tabs, Custom Objects, Analytic Snapshots and Dashboards.
• Experience in Bulk Data Migration from Traditional Applications to Salesforce using Apex Data Loader Utility. Also, experience in Lightning Component and Lightning App Builder.
• Proficient in creating Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Hands on development experience in creating Lightning Applications on Salesforce1.
• Excelled in working with various Salesforce.com Standard Objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Forecasts, Reports and Dashboards.
• Created Custom Objects and outlined lookup and master-detail relationships and Junction objects to implement many-to- many relationships on objects and Roll-up Summary fields to aggregate data from child records on the parent. Modified data object relationships with the help of Schema Builder.
• Excellent understanding of Salesforce.com in terms of Organization hierarchy, ORD (Organization-Wide Default), Roles, Profiles, Users, object level security, field level security, record level security and sharing rules.
• Knowledge of WSDL, SOAP API, REST API, call outs, Batch and Schedule Apex Programs.
• Developed reports, dashboards, and processes to continuously monitor data quality and integrity.
• Profound knowledge of Salesforce.com governor limits with an ability to optimize code to follow those limits.
• Experience in all phases of Software Development Life Cycle (SDLC) from requirement gathering to analysis, design, development, implementation and enhancement of projects in Salesforce.com CRM and Java.
• Experience in interacting with the client for analyzing Business Requirements then converting them to Architecture. Developed web application to manage inventory and implement automation with JavaScript and SQL.
• Ability to meet deadlines and handle pressure in coordinating multiple tasks in a work/project environment. Versatile team player with excellent analytical, presentation and interpersonal skills.
• Effective communication, interpersonal and problem-solving skills with detail orientation in the technology arena.

TECHNICAL SKILLS:

Lightning Experience Development: Salesforce Lightning Design System and Lightning Components, Aura Framework, JavaScript Controllers, Server-side Controllers.

Salesforce.com Development: Apex Language, Apex Trigger, Apex Class Apex REST and SOAP Web Services, SOQL, SOSL, Visualforce (Page, Component Controllers), HTML.

Salesforce.com: Reports Dashboards, Validation Rules, Users, Roles and Profiles Deployments (Change sets),Workflow Rules, Approval Process, Sandbox Refreshments, Apex Data Loader, Import Wizards, Packages, Custom Apps, Custom Labels, Sharing Settings, Communication Templates.

Languages: Apex, Ajax, C, Java, JSP, XML, HTML, JavaScript, CSS

Tools: /Utilities: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production).

Databases: Force.com DB, Microsoft SQL Server 2000/2005/ 2008

Software: Eclipse/Visual Studio IDE, MS Office, Adobe Photoshop Dreamweaver

Operating Systems: Windows 7/8/10, MAC OS X, Chrome book, Android

PROFESSIONAL EXPERIENCE:

Confidential, Milpitas, CA

Salesforce Lightning Developer

• Daily maintenance and development of SFDC (salesforce.com) in an Agile environment using tools like Source Tree, Bitbucket, Data Loader, Data Loader IO, Jira, and Apache Ant.
• Retrieve all metadata and apex classes from a salesforce org and push to a GitHub repository hosted on bitbucket using ANT.
• Day to day Scrum calls on the updates of the work.
• Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Opportunities.
• Replaced all string literal messages in apex code with SFDC Custom Labels.
• Identified and created Custom Labels for all the existing messages. Created Enum class and listed all custom Labels.
• Has evaluated complete Readiness report provided by Salesforce and redid the work in Lightning Sandbox and made sure everything is working.
• Lightning Experience - Formatting and migrating user data into LE, Implemented Salesforce Lightning Components for small set of users within the organization.
• Created multiple Lightning Components, added CSS and Design Parameters from LDS(Lightning Design System) that makes the Lightning component look and feel better.
• Built customized Lightning components replacing the existing ones; using JavaScript on the client side and Apex on the server side.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Replaced all the JavaScript buttons with Quick Actions or Lightning Components in Lightning.
• Have done POC on using External ID for Data Upsetting using Data Loader.
• Written test classes for a Process Builder to test its efficiency.
• Worked with SOQL, SOSL, Visualforce, APEX, ETL, SOAP API Force.com and Web services API.

Environment:: Force.com platform, Chatter, Apex Classes, Sales Cloud, Service Console, Visual Force Pages, Lightning Components, Bitbucket, Jira, apache ant, Custom Objects, Custom Tabs, Controllers, Email Services, Workflow Approvals, Security Controls, Reports, Eclipse IDE, Windows, Aura Framework.

Confidential, Mountain View, CA

Salesforce Developer/Admin

Responsibilities:

• Administrated and monitored the company Salesforce CRM applications.
• Interacted with various business user groups and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC).
• Worked on gathering requirements for Integration of Salesforce with other systems using SOAP API and outbound messaging.
• Organized daily Scrum meetings with all the team members to check whether we are in same page.
• Designed Technical Specification Document based on the requirements and the Existing Systems
• Worked on designing SOAP/REST APIs integration architecture to provide the programming interface to interact with Force.com
• Created Custom objects, Custom tabs, and Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules and Page layouts
• Implemented security and sharing rules at object, field, and record level for different users at various levels of organization.
• Identify and document bugs and feature requests in the products; determine workarounds for the software defects; work closely with software engineers and customers to implement effective solutions along business-appropriate timelines
• Modified existing Approval processes and created Approval steps which used email alerts and field updates
• Worked on creating campaigns and managed campaigns as a Marketing User
• Worked with quotes, proposals, price books and leads
• Automated the process of creating Leads directly from Web and Auto-Response rules
• Developed Formulas and Validation rules to maintain the quality of the data
• Created Sandboxes from the Production environment and kept them in Sync with Production
• Deployed applications from Sandbox to Production using Eclipse and Change sets
• Created Many-to- Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent
• Created Dashboards using customized Dashboard components
• Involved in Unit Testing and wrote Test Methods using Force.Com utilities
• Performed under highly Agile environment with daily Scrums

Environment: Sales Cloud, Service Cloud, Apex, Visual Force, SOAP/REST APIs, SAP, Eclipse IDE plug-in, Apex Data Loader, Data Import Wizard.

Confidential, San Francisco, CA

Salesforce Developer

Responsibilities:

• Responsible for the general administration and support of the CRM database and guarantee that applications address client issues while staying up to date with releases.
• Involved in Salesforce.com Application Setup exercises and customized the applications to coordinate the functional needs of the organization.
• Worked on various Custom Objects, Tabs, validation rules on the objects, tabs, Entity-Relationship data model, Components and Custom links.
• Identified the issues and documented them on weekly basis. Submitted to PM for mitigation planning.
• Created and designed page layouts and search layouts.
• Organized Fields, Custom links, Related lists, and other components on a record detail.
• Attended meetings with various business team members to collect the requirements, and documented the requirements.
• Involved in writing Apex classes, Controllers - Standard, Custom and Controller Extensions. Developed Visual Force pages, used Force.com and Migration tool.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.
• Worked on Salesforce.com Application to Setup activities and customized the apps to match the functional needs of the organization.
• Created various Reports - summary reports, matrix reports, pie charts, dashboards, graphics, and Report Folders to assist managers to better utilize Sales force as a sales tool.
• Configured various Reports and, customized the reports for various user profiles according to the requirement in the organization.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.
• Developed complex workflows and approval processes for automating business logic
• Used Force.com platform for developing feature rich and user-friendly Visual force pages for enhancing Sales Force UI.
• Involved in the creation of security architecture; utilizing custom profiles, roles, permission sets and sharing settings.
• Selected new applications to present before the business for their potential use.
• Involved in updating existing records with the Data Loader, Mass transfer records between users - Using Record owner as Queue, Back up data with a weekly export - With Reports and Data Export, Mass deletion of records.

Environment: Saleforce.com platform, Force.com ide, Apex, Visual Force (Pages, Component Controllers), Pages, Data Loader, HTML, Inside sales telephonic plug-in, Doc E-sign, Java Script, Workflow Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, SOAP, REST, Sandbox data loading, ANT tool.

Confidential, San Francisco, CA

Salesforce Developer

Responsibilities:

• Involved in using Apex callout to enables the integration with SOAP based external services.
• Implemented Apex classes using Data types, Variables, Expressions, Assignment statements, Conditional statements, Loops.
• Involved in writing SOSL and SOQL queries, locking statements, Transactional control and Exception statements to invoke Apex triggers.
• Implemented generation of reports at regular timing using Batch Apex. Implemented Schedule Apex as per the requirements.
• Utilized Anonymous Block that can be compiled and executed using System Log Console, Force.com IDE and Web Services API call.
• Providing ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow, Triggers. Integrate of Application (OE modules) with Salesforce.com with using SOAP Client.
• Created email alerts, automatic updates using Workflow rules.
• Used Approval processes and Escalation rules.
• Used Sandbox for testing, Force.com IDE for creating, modifying and deploying an application
• Worked with marketing and finance users to create custom functionality to handle Account sub-elements, to deliver custom Campaign functionality and managed workflows related to merchant incentives.
• Significant work analyzing, loading, cleansing and extracting data (and meta-data) using Workbench, Developer Console, Dataloader, Dataloader.io and the Salesforce Eclipse IDE.
• Worked with development resources to rewrite triggers and test classes due to re-factoring.
• Led org migration effort to inventory Org elements and migrate them via an unmanaged package.
• Revised Sales Service team Dashboards multiple times as instance functionality evolved.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Processed the Test Cases and Involved in Testing Life Cycle.

Environment: Salesforce.com enterprise edition, Eclipse IDE, Apex Data Loader, Apex Explorer, Apex, Visual force, SOQL, HTML, XML, AJAX, Web Services API.

Confidential

Java Developer

• Involved in various phases of Software Development Life Cycle (SDLC) of Customer Search module.
• Involved in the meetings to gather the business requirements. Provided inputs, and documented the requirements.
• Responsible for analyzing the requirements and prepare detailed design and customization documents.
• Responsible for developing major MVC components.
• Performed system analysis and business, security requirement gathering.
• Used Spring MVC, JSP, JSTL to build the view layer.
• Developed client side validation and Ajax requests using Jquery library.
• Involved in design of the application layer, knowledge of design patterns such as Builder, Factory, Command.
• Expertise in troubleshooting techniques of JVM using Thread, heap dump and analysis using eclipse MAT.
• Used EHCache for distributed cache for all the non-frequent data changes.
• Utilized JNDI to create pool of oracle database connections.
• Used SVN for version control.

Environment: Linux Sues, Web Sphere, Oracle, SVN, Java 1.5, EHCache, Eclipse, TOAD, Spring Framework, Junit, Perl, Linux Utilities, DB Tools.