SUMMARY:

• Over all 9 years of Extensive and Progressive IT Experience in the areas of Analysis, Design,Development, Coding, and Testing Enterprise level applications.
• 5+ years of experience in designing, developing and deploying Salesforce Applications.
• Salesforce Certified Platform Developer 1 .
• Experience in administration, configuration, Implementation, and Support of Salesforce CRM and Salesforce SFA applications based on Apex Language and leveraging Force.com Platform.
• Extensive experience in designing of Custom Objects, Custom Fields, Role Based Page Layouts, Workflow Alerts and Actions, Workflow Approval, Validation Rules, Approval Processes, Custom Tabs, Custom Reports, Report Folders, Report Extractions to various formats, Design of Visual Force Pages, Snapshots, Dashboards, and Email generation according to application requirements.
• Experience in implementation of marketing cloud with customization.
• Effective employment of Apex Data Loader, Import Wizard and Data Manipulation Language for Data Migration and Management in Bulk.
• Expert level skills in migrating components from one Sandbox to another Sandbox using ANT, Jenkins, TortoiseGIT, Tortoise SVN, Change Sets and Force.com IDE.
• Good experience in working with Agile Methodology (Scrum).
• Good experience in SFDC related technologies such as Apex, Visual force, Apex triggers
• Configured and maintain User profiles, role hierarchy, sharing rules and Security, Password policies, Proficiency in administrative tasks like Creating Roles, Profiles, Users, Email Services, Page Layouts, Workflow Alerts, Actions, Reports and Approval Processes.
• Experience in developing Client - specific solutions on force.com platform using Apex Classes and Triggers, Web service API, Force.com IDE, Validation rules, SOQL and SOSL, Sound knowledge on Salesforce setup menu, Configuration, custom Application Development, Administration, Data Migration and Deployment of applications to Force.com platform.

TECHNICAL SKILLS:

SFDC: Salesforce.com Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex, Visual force (Page, Component & Controllers), Lightning.

Custom Integration: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom Settings, Custom Labels and Tabs, Account Management, Contact Management, Email Services, Security Controls, AppExchange Package & Custom Application and Sandbox Data Loading

Databases Tools: SQL Server 2008

Programming Languages: C, C++, Apex, Java, HTML, XML, CSS, AJAX.

Web Tools: Visual Studio,SQL Query Analyzer, SQL Profiler, Adobe Photoshop, Dreamweaver, MS Office, Visio 5.0, Adobe Acrobat Pro, Adobe Flex Builder

Operating Systems: Windows NT / 2000 / XP Pro / Vista, Windows Server 2000 / 2003 / 2008, Linux

PROFESSIONAL EXPERIENCE:

Confidential, Medford, MA

Senior Salesforce Developer

Responsibilities:

• Used field level security along with page layout to manage the visibility and accessibility of fields for different profiles.
• Worked on various Salesforce.com standard objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
• Developed Visualforce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
• Designed, and developed the Custom objects, validation rules, Page layouts, Custom tabs, Components, VisualForce Pages to suit to the needs of the application.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.
• Developed workflow rules, tasks, emails and alerts to track customer related tasks and activities.
• Developed several custom reports to better assist managers and also report folders to provide report accessibility to appropriate personnel.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like VisualForce, Force.com IDE.
• Designed, and developed the Custom objects, validation rules, Page layouts, Custom tabs, Components, VisualForce Pages to suit to the needs of the application.
• Implemented SOAP API using Outbound Messaging to integrate with the legacy system.
• Consumed and implemented the Web Services through WSDL in the Salesforce.com for outbound messaging.
• Developed Assignment rules, Escalation rules to enable proper routing of cases to the case team members.
• Developed workflow rules, tasks, emails and alerts to track customer related tasks and activities.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom ObjectsConfidential, Long Beach, CA

Salesforce Developer

Responsibilities:

• Developed Visualforce pages, components, created tabs and views and designed the pages using style sheets.
• Performed complex AJAX requests to rerender and toggle the components of visualforce page.
• Used JavaScript and JQuery libraries to create popups and hide Salesforce components based on the agent action on the user interface.
• Involved in rigorous code analysis, debugging, developing, modifying Apex Classes, Unit Test Classes and Triggers.
• Created a Visualforce page which shows the list of records with pagination.
• Used SOSL to search the records from the list of records shown in Visualforce page.
• Used DML and SOQL for Data entry through Visual Force page.
• Effectuated the activities of agile development such as Scrum, Sprint planning, Demos, estimation, review meetings, retrospective meetings and the like.
• Engaged with end users and business analysts for requirement analysis, comprehended user stories, provided design inputs and coordinated planning sessions.
• Implemented integration of Salesforce.com applications with external systems through Web services API, Metadata API, WSDL, SOAPand REST.
• Configured Salesforce.com to meet business requirements - including fields, page layouts, workflows, approvals and validation rules.
• Used Data Loader to insert, update, and bulk import or export of data from Salesforce.com objects and to read, extract and load data from comma separated values (CSV) files.
• Proficient in formulating sharing rules, profiles, permission sets, organization wide defaults, record types, manual sharing, role hierarchy and page layouts.
• Sound experience in creating Custom Apps, Custom Objects, Custom Fields, Search Layouts, Related Lists, Field Dependencies and Custom buttons.

Environment: Salesforce .com platform, Data Loader, Apex Pages, SOQL, SOSL, Workflow & Approvals, Custom Reports, Dashboards.

Confidential, Newark, DE

Salesforce Admin/Developer

Responsibilities:

• Performed the roles of Salesforce.com administrator and Salesforce.com Developer in the organization.
• Responsible for providing object level/record level/field level security by creating roles and profiles.
• Experienced creating permission sets and sharing rules according to the requirement.
• Involved in Design, development, planning, testing and integration of Salesforce Cloud services.
• Customized standard Salesforce objects like Accounts, Contacts, case management and solutions.
• Created custom applications, custom objects, tabs, advanced custom fields, validation rules, assignment rules and cross object formulas.
• Implemented record types, lookup and master detail relationships for custom objects.
• Developed Apex Triggers, Apex Classes and Test Methods.
• Developed various visual force pages using standard controllers, custom controllers and controller extensions.
• Created various reports (summary reports, matrix reports, pie charts, dashboards) and setup report folders to share them based on their profiles (permissions).
• Created Dashboards using various components (chart, Gauge, Metrics) and setup dashboard folders to share them.
• Implemented complex workflow rules and approval processes to automate business processes like updating fields, sending E-mail alerts.
• Created time dependent workflows as per the requirement.

Environment: Salesforce.com, Apex language, Triggers, Reports, Data loader, Workflows, e-mail templates, Approval processes, sandbox environment, security and sharing, visual force pages, visual force controllers.

Confidential, Bellevue, WA

Salesforce Developer

Responsibilities:

• Interacted with the Work.com premium tech support team on a regular basis.
• Interacted with various business user groups for gathering the requirements for Work.com CRM implementation.
• Involved in Work.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Implemented the requirements on Work.com platform and Force.com IDE Plug-in Using Eclipse.
• Worked with various Work.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
• Developed various Custom Objects, Tabs, Components and Visual force Pages.
• Developed and configured various Custom Reports and Report Folders for different user Profiles based on the need in the organization.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Maintained user roles, security, profiles, and work-flow rules wherever necessary.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed custom Apex classes for Visual force page custom controllers using Work.com IDE and Apex.
• Developed Visual Force / APEX custom and extended controllers and triggers to support quotation enhancement.
• Created custom reports and enhanced Work.com environment as per user needs using Apex and Visual force pages.
• Developed Email handlers using Apex for generating PDFs from Leads received from several sources using Apex.
• Developed dynamic Work.com visual force pages using Java script and Ajax toolkit.
• Established deployment strategy for implementing Work.com changes.
• Conducted unit and integration testing.
• Trained client in working configuration and development techniques.
• Configured security and organizational hierarchy for working implementation.
• Evaluated Work.com Support module for call-center / help desk application.
• Created data migration document for import/export of data from Work.com environment

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox, Eclipse IDE Plug-in, Windows XP.

Confidential, Bloomington, MN

Java Developer

Responsibilities:

• Involved in development, analysis and design of assigned work using Servlets, JSP, Html, Java Script, and Java Beans.
• Developed JAVA classes as per designed docs.
• Developed Core Java classes and methods for handling data from database.
• Used connection pooling for better performance.
• Involved in writing JavaScript for validation of page data in the JSP pages.
• Involved in writing procedures and Packages for Report Generation using Oracle as Database.
• Responsible for Testing - unit testing & integration testing using Junit.

Environment: Java, JSP 1.2, Oracle 8i, Tom Cat, Java Script, HTML, Eclipse.