PROFESSIONAL SUMMARY:

• Over all 8 years of Extensive and Progressive IT Experience in the areas of Analysis, Design, Development, Coding, and Testing Enterprise level applications.
• Responsible for deployment to production including management of deployment logs and go - live release schedule
• Key contributor to the SFDC configuration and development standards documentation.
• Extensive experience in designing of Custom Objects, Custom Fields, Role Based Page Layouts, Workflow Alerts and Actions, Workflow Approval, Validation Rules, Approval Processes, Custom Tabs, Custom Reports, Report Folders, Report Extractions to various formats, Design of Visual Force Pages, Snapshots, Dashboards, and Email generation according to application requirements.
• Experience in data migration from Legacy Systems using Data Loader, and Informatica.
• Experience in mapping and migration of data to salesforce.com objects and fields from legacy systems.
• Experience in developing UI using Visualforce pages and providing business logics using Apex.
• Experience in developing mobile applications using Bootstrap &Heroku and has good knowledge in PhoneGap.
• Worked on the designing of custom objects, custom fields, role based page layouts, custom Tabs, custom reports, report folders and report extractions to various formats.
• Developed Visual force pages and Custom Objects using Apex Programming on Force.com Platform and good knowledge on Apex development in creating Objects, Triggers, Apex Classes, Standard Controllers, Custom Controllers and Controller Extensions.
• Experience in administration, configuration, Implementation, and Support of Salesforce CRM and Salesforce SFA applications based on Apex Language and leveraging Force.com Platform, SAAS (Software as a Service) application running in Cloud Computing Environment.
• Actively assisted the system administration and deployment teams on configuration, deployment and implementation procedures and best practices.
• Experienced in building Custom Applications that includes administration, configuration, implementing and support experience with Salesforce.com platform
• Effective employment of Apex Data Loader, Import Wizard and Data Manipulation Language for Data Migration and Management in Bulk.
• Good experience in SFDC related technologies such as Apex, Visualforce, Apex triggers
• Configured and maintain User profiles, role hierarchy, sharing rules and Security, Password policies
• Proficiency in administrative tasks like Creating Roles, Profiles, Users, Email Services, Page Layouts, Workflow Alerts, Actions, Reports and Approval Processes
• Strong knowledge of Sales, Service and Marketing clouds and Worked with products, proposals, Quotes and experience with GIT and Force.com IDE, ANT, Maven for Deployment.
• Experience in developing Client-specific solutions on force.com platform using Apex Classes and Triggers, Web service API, Force.com IDE, Validation rules, SOQL and SOSL
• Written SOQL and SOSL queries with consideration to Governor Limits for data manipulation in need of the application using platform database objects in Apex.
• Implemented formal change management (CR) process and provided training to implementation team to eliminate scope creep
• Expert in creating Business Requirement Document (BRD), Functional Specification Documents (FSD), gap analysis, cost benefit analysis, Use Case Diagrams, Sequence Diagrams and Activity Diagrams using UML, Microsoft Office Suite, Snagit 8 and MS Visio.
• Hands on experience in conducting Joint Application Development (JAD) sessions with End-users, SMEs, Developers, QAs and other stakeholders for project meetings, walkthroughs and customer interviews.
• Participated in each phase of one full SFDC lifecycle implementation, provided end-user training, post go-live support and on-shore/off-shore coordination.
• Proficient in Data Migration tools like Apex Data Loader, Import Wizard, Excel Connector to Import and Export the data to the Salesforce.com platform.

TECHNICAL SKILLS:

Salesforce Technologies: Apex Classes, Triggers, Steel Bricks CPQ, Oracle Big Machine CPQ, VisualForce (Pages, Components), Controllers, Controller Extensions, Workflow & Approvals, DocuSign, Brainshark, Reports, Dashboards, Data Loader, Jitterbit, CastIron, Migration Tool, Demand Tools, BMC Remedy force, SOSL, SOQL, Web Services API, Eclipse Force.com IDE, Radian6, Eloqua, CRM, Relayware, Lightning.

Force.com Tools: Force.com Explorer, Eclipse IDE plug-in, Apex Data Loader, Workbench, Force.com migration tool.

Languages: Apex, Java, JavaScript, Html, PL/SQL, T/SQL, C++

Operating Systems: Windows Xp, Vista, 7,8,10, OS X

Database Force.com: DB MYSQL, MYSQL, IBM DB2 for LUW (Linux UNIX and Windows), Oracle 9i/10gH

Reporting Tools: Tableau (9/8/7), Web Intelligence (4.0/XI 3.1), Qlikview, Predictive Analysis.

Project Management: Waterfall, Agile, Scrum

PROFESSIONAL EXPERIENCE:

Confidential, Sacramento, CA

Salesforce Developer

Responsibilities:

• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed the solution by customizing various standard objects of SalesForce.com (SFDC).
• Agile Development Methodology was followed for the implementation.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Opportunities, Contracts, Assets, Products, User, Quote and Quote Line items.
• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Custom Buttons, Custom Links and Components.
• Created various Profiles and Roles and configured the permissions based on the organizational hierarchy requirements.
• Managed the Sharing Settings, Public Groups and the Users in the company.
• Created Page Layouts, Search Layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Worked on Components, Custom Labels, Record Types and Static Resources.
• Experience with Web services, API and Customer Portal sites.
• Worked on AppExchange Products.
• Created different Formula Fields for the various standard and custom objects.
• Created Workflow Rules and Approval Process to implement business logic.
• Created many Approval Process needed in the different stages of the application.
• Developed Visual Force Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Played a major part in the releases of the company.
• Used Sandbox for testing and Eclipse and Deployment Chain Set for code deployment and worked with SVN.
• Good experience in preparing package.xml file for deploying applications from Sandbox to Production instances using Force.com migration script and Workbench.

Environment: Windows 7, Force.com Platform, Salesforce Unlimited Edition, Salesforce.com Custom/Standard Objects, Custom Tabs, Page Layouts, SOQL/SOSL Queries, Workflow & Approvals, Reports, Force.com Eclipse Plug-in, SalesForce.com sandbox, Data Loader, Email Services, Security Controls, java, WSDL, AJAX, XML

Confidential, Minneapolis

Salesforce Admin

Responsibilities:

• Identified the high-level customer requirements, deliverables, milestones, resources and overall project scope and feasibility.
• Populated Accounts and Contacts with data from CSV files using Data Loader. Used Data.com to get accurate and real time contact information and enabled Social accounts and Contacts to view social network profiles for the clients' accounts, contacts and leads.
• Created Account Hierarchies; Set up Account teams, defined their roles; and configured their access for Account, Opportunity and Case.
• Designed the Opportunity management process based using Workflows and Approvals to update deal information, create a big deal alert, recording customer interaction, tracking competitors and creating quotes
• Created Custom objects and fields- Leads, Marketing, Campaign, Dashboard, Sales, and Account etc.
• Configured security and organizational hierarchy for sales for salesforce implementation.
• Customized page layouts for Salesforce standard and custom objects.
• Configured Reports for custom objects and associated them to Dashboard.
• Involved in Design and development of Workflows rules, triggers, validation rules and other customizations with Salesforce.
• Administered Salesforce CRM applications for Sales, Marketing and Support Departments. Involved in creating multiple analytical reports, with varying degree of complexity.
• Created APEX triggers, classes, test methods and visual force pages to implement custom functionality.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for integrity of the data.
• Used SOSL and SOQL queries during the data migration and custom development.
• Developed S-Controls to manage sales plan call sheets within salesforce, capturing prep data and call activity.
• Customized agile methodology in a service based, reverse mortgage specialized for seniors.
• Analyzed the business processes for the three divisions in the organization that are using sales force.
• Redesigned the old sales force architecture to new design based on best practices.
• Organized business and end user meetings for discovery, business needs gathering and gap analysis.

Environment: Workflow rules, Salesforce CRM, Salesforce.com Custom/Standard Objects, Custom Tabs, Page Layouts, SOQL/SOSL Queries, Workflow & Approvals, Force.com Eclipse Plug-in, Salesforce.com sandbox, Data Loader, Dashboards.

Confidential, Boston, MA

Salesforce Consultant

Responsibilities:

• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed the solution by customizing various standard objects ofSalesforce.com (SFDC)
• Agile Development Methodology was followed for the implementation.
• Worked on various Salesforce.com standard objects like Accounts, Contacts, Opportunities, Contracts, Quote, Quote Line Items and Campaigns.
• Played a major part in designing the Campaigns for the Marketing users.
• Designed, implemented and deployed the Custom Objects, Page layouts, Custom tabs, Custom Buttons, Custom Links and Components.
• Worked on Components, Custom Labels, Record Types and Static Resources.
• Knowledge of Zuora (designed to automate billing, commerce, and finance operations) and Streaming API.
• Have the basic knowledge of Cast Iron.
• Created different Formula Fields for the various standard and custom objects.
• Created Workflow Rules to implement business logic.
• Created many Approval Processes needed in the different stages of the application.
• Developed Visualforce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Used Sandbox for testing and Eclipse and Deployment Chain Set for code deployment.

Environment: Windows 7, Force.com Platform, Salesforce Unlimited Edition, Salesforce.com Custom/Standard Objects, Custom Tabs, Page Layouts, SOQL/SOSL Queries, Workflow & Approvals, Force.com Eclipse Plug-in, Salesforce.com sandbox, MySQL, Data Loader, Java, WSDL, AJAX.

Confidential

Web Programmer (JAVA)

Responsibilities:

• Designed and developed a Web Portal following the MVC pattern: Struts framework is being used as a front-end solution.
• Session Façade J2EE pattern is being used on the middleware level (Stateless Session Beans + Data Access Objects as transaction handlers).
• Implemented Standard mailbox features as well as designed and developed online credit card gateway (third-party processing center is being used) with MySQL DB being a back-end tier.
• Developed a web site generation mechanism that allows generating DNS name on fly, configuring web site using provided templates (tomcat web server management). System provides full statistical and marketing analysis of the affiliate web sites.
• Involved in code designing and technical documentation.
• Involved in Initial designing and creating Use case diagrams, Sequence Diagrams and class diagrams using the MS Visio Tool.
• Develop web application using Struts Framework.
• Develop user interfaces using JSP, HTML and CSS.

Environment: Java, JSP 1.2, Oracle 8i, Tom Cat, Java Script and HTML.

Confidential

Java Developer

Responsibilities:

• Technical Supports for developer.
• Product support for on-site team.
• Client interaction
• Complete responsibility of the Analysis and Design.
• Requirement gathering and client interaction
• Analysis and Design.
• Involved in design and development if Interface components like dropdown and data table.
• Integration Testing.
• Involved in Email Queries & Response Management system, IOC, Rules & customization, Report Builder, Cash and Asset Tracking modules.

Environment: Java, JSP, Swing, Servlet, Tomcat, MSSQL Server, JavaScript, CSS, HTML, Applet, JDeveloper, WebLogic 8.1, SQL Navigator.