PROFESSIONAL SUMMARY:

• 8+ years of extensive experience as a Salesforce.comCRM and Force.com platformdeveloper and administrator.
• 6+ years of administration and development experience with Lotus Notes/Domino, Lotus Script, JavaScript, CSS and HTML
• Organized and goal - orientedwith more than 11+ years of Business Analysis, System Analysis, Software Development Experience with strong designing and programming technical skills,
• Developed Business Requirement Documents(BRD), functional requirement documents and traceability matrix
• Experience in Marketo and SFDC Development in implementing Apex classes, Triggers, Visual Force, Force.com IDE, SOQL and SOSL.
• Acquainted and well versed with CRM processes like Sales, Marketing, Customer Service and Customer Support, Business Processes and recommended solutions to improve their processes using SFDC.
• Experience in realizing the business requirements to design on salesforce.com platform by designing the required entities like custom objects, creating the relationships/ junction objects like Master-Child, lookups, Entity Relationship data model, Pages, Classes, Interfaces, Workflows & Workflow rules, triggers, Email alerts and Business Logic.
• Proficient in Data Migration from Traditional Applications to Salesforce using Data Loader Utility.
• Controllers & Triggers, Visual Force Pages, Custom Tabs, Custom Objects, S-Controls, Reports, Analytic Snapshots and Dashboards.
• Expertise in analyzing and documenting the workflows and functionality of existing systems.
• Apex classes, HTML, CSS and JavaScript.
• Written SOQL and SOSL queries in Apex.
• Having good knowledge of all phases of SDLC with expertise in Requirement Gathering, Analysis, Designing, Development and Testing.
• Experience in source version control system(GIT).
• Experience in SFDC Integration using Web Service and Apex Programming, Salesforce.com.
• Self-motivated and capable of rapidly learning new technologies and processes, and successfully applying them to projects and operations.
• Excellent written and verbal communication skills to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts.
•  Exploring App exchange applications and integrating them with Salesforce. 
• Responsible for identifying, developing, deploying and maintaining custom Notes/Domino applications

TECHNICAL SKILLS:

Salesforce Technologies: Apex Language, Apex Classes, Apex Triggers, Apex Scheduler, Apex Web Service, Visualforce Pages, Visualforce Component and Controllers, Salesforce1, Salesforce Communities, Chatter

Force.com Tools: Force.com Eclipse IDE, Apex Data Loader, Force.com Apex Explorer, Force.com Migration Tool, Force.com Excel Connector and AJAX Toolkit

Integration Tools: Workflows and Approvals, Custom Objects, Custom Settings, Custom Labels and Tabs,, Dashboards, Roles, Security, Field updates, reports

Languages: Apex, C, Java

Web Technologies: HTML, XHTML, CSS, XML, Java Script, PHP

Platforms: UNIX/Linux, Windows NT / 2000 / XP Pro / Vista / 2003 / 2008

Office Tools: Microsoft Project, MS Visual Source Safe, MS Visio, MS Office

IDE and Editors: Eclipse, My Eclipse and Force.com Eclipse IDE

Database: SQL Server and MYSQL

PROFESSIONAL EXPERIENCE:

Confidential

Salesforce Developer

Responsibilities:

• Interacted with various business user groups for gathering the requirements for salesforce.com CRM implementation
• Implemented business requirements on Salesforce.com platform with Eclipse using Force.com IDE plug-in
• Configured security and organizational hierarchy for Salesforce implementation.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
• Developed various Custom Objects, Tabs, Components and Visual force Pages.
• Maintained User roles, Security, Profiles, and Workflow rules wherever necessary.
• Developed Apex Classes, Controller classes and Apex Triggers for various functional needs in the application.
• Involved in Salesforce.com Application Setup activities by configuring Web to Lead and customized the apps to match the functional needs of the organization.
• Developed custom Apex classes for Visual force page custom controllers using Force.com IDE
• Created custom reports and enhanced salesforce.com environment as per user needs using Apex and Visual force pages.
• Experience in implementing Outbound Messaging and HTTP Callouts in Salesforce
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to display sales performance and lead generation statistics.
• Developed dynamic salesforce.com visual force pages using JavaScript/jQuery.
• Established deployment strategy for implementing Salesforce.com changes.
• Evaluated Salesforce.com Support module for call-center / help desk application.
• Interacted with the Salesforce.com premium tech support team on need basis
• Trained users by explaining the functionality of deployed Salesforce application by walking them through various tabs and pages of the application
• Created various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Followed SCRUM methodology for Software Development Lifecycle.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in.

Confidential, Buford, GA

Salesforce Administrator / Developer

Responsibilities:

• Perform multiple roles as business analyst and support a team of 3 developers provide guidance to the team and involved in designing phase.
• Evaluate new features and support the development of new business functions.
• Managing the automation of lead lifecycle using Marketo and Salesforce.
• Support daily operations of a 100+ user system including maintaining users, profiles, Roles, security.
• Designed, and developed the Custom objects, validation rules, Page layouts, Custom tabs, components, Visualforce Pages to suit to the needs of the application.
• Involved in developing visualforce pages, triggers and apex classes based on the requirements.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Importing and exporting large volumes of data using Data Loader.

Environment: Salesforce.com, Eclipse IDE, Apex Data Loader, Apex, Visual-force, SOQL, HTML, XML, AJAX,.

Confidential, Columbus, OH

Salesforce Administrator / Developer

Responsibilities:

• Created Custom objects to build new application functionality in the Salesforce.com.
• Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.
• Worked for profile setting and security for different store user.
• Provided custom reports and dashboards to support the needs of the users and executives.
• Developed Visualforce page using the extension controller according to the clients’ requirement.
• Developed Apex Classes & Triggers to implement the business logic as per the requirements.
• Developed SOQL and SOSL queries to get data from different related objects.
• Working with web services API.
• Worked for integration with QAS, Malissadeta, and LexusNexus.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Created validation rules for data quality.
• Created email templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.

Environment: Apex, Visualforce, SOQL, SOSL, Web Services API, HTML, XML, Java

Confidential

Lotus Notes Designer

Responsibilities:

• Designed a high-level system structure and implemented system from specifications
• Prepared functional documents based on user requirements.
• Interacted with the clients and gathered user requirements.
• Designed, tested, developed and implemented workflow Web-enabling systems using Lotus Notes/Domino, JavaScript, Lotus Script and Java.
• Providing technical support as well as troubleshooting using Lotus Notes / R6 database application. .

Environment:Lotus Notes6, Lotus Script,Formula,Java, HTML, XML, Java Script,

Confidential

Senior Lotus Notes Developer

Responsibilities:

• Understanding the functionality of the applications under maintenance.
• Coordination with offshore during KT phase.
• Coordinate with the Onsite for Project status & Project Reviews.
• Overall responsibility of providing project status and project documents. Review all Project related documents.
• Conducting project meetings, discussions with the requesters of the tickets and participate in client conference calls.
• Coding using Formula and scripting languages.
• Bug fixing.

Environment: Lotus Notes R5 and R6, Lotus Script, Formula, Java, HTML, Java Script.

Confidential

Lotus Notes Developer

Responsibilities:

• Required to maintain the Domino Databases, as part of it required reworking on the functionality or any other changes as suggested by the Client.

Environment: Lotus Notes R6, Lotus Script, Formula, Java, JavaScript, HTML, CSS

Confidential

Lotus Notes/ Domino Developer and Administrator

Responsibilities:

• To Provide Application Development and Maintenance Support as DBA to Domino Applications.
• Programming/Coding for various modules in Domino Application.
• Documentation.
• Testing and Debugging.

Environnent  : Windows NT, Lotus Notes R5, Lotus Notes Script, Formula, Java, JavaScript, HTML, CSS,

Confidential

Lotus Notes/ Domino Developer

Responsibilities:

• To Provide Application Development and Maintenance Support as DBA to Domino Applications.
• Programming/Coding for various modules in Domino Application.
• Documentation.
• Testing and Debugging.

Environnent: Windows NT, Lotus Notes R5, Lotus Notes Script, Formula, Java, JavaScript, HTML, CSS