SUMMARY:

• Over 6 years of IT experience in various technologies, which includes 4+ years of experience on Salesforce.com/Force.com implementation with an earned reputation for meeting demanding deadlines and delivering critical solutions on various levels of Software Development in CRM Application Development, Database, Data Modeling and Java developing.
• Experience in implementing SFDC development using Apex classes and Triggers, Visual Force pages controllers Force.com IDE, SOSL, SOQL.
• Worked with exceptional handling and displaying custom error messages for effective end user interactive experience using visual force pages.
• Competent in SFDC Administrative tasks like creating Profiles, Roles, Users, Email Services, Approvals, Workflows, Reports Page Layouts, Dashboards, Tasks and Events.
• Proficient in Data migration and integration using Data Loader.
• Hands full of experience on Batch jobs, Bulk triggers, Future methods, and Test Classes
• Compose case management process, lead conversion and Campaign influence.
• Expert with Substantial Experience in Salesforce Administration, Operational Analytics, Project Management, and Quality Assurance with Emphasis On Process Improvement.
• Experience in Generating Reports, Dashboards, customized reports and analysing the data in Sales force.
• For building sales force applications used multi - tenant MVC architectures.
• Designed Custom Fields, Validation Rules, Field Dependencies, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Proficiency in Object Oriented Languages like C++, Java, J2EE, JSP, Servlets and other Java technologies
• Experience in databases such as SQL Server, Oracle and MySQL.
• Good experience with Record Types, Relationships, Data Types, Formula Fields, Validations, Queues, Email­ Templates
• Integration experience on Salesforce.com using Apex Language (Classes, Controllers & Triggers), Web Services, Visualforce Pages, Components, Tabs, Custom Objects, Reports, Analytic Snapshots and Dashboards.
• Implemented Record-Level and Field-Level security and configured their Sharing settings and Sharing rules.

TECHNICAL SKILLS:

Sales Force Technologies: Standard objects, Workflow & Approvals, Apex Language, Apex Classes/Controllers, Apex Triggers, Integration, migration, Reports, Dashboards, Force.com IDE, Eclipse, SOQL, SOSL, Custom objects

Force.com tools: Apex Data loader, Force.com Apex Explorer

Operating Sytems: MS Windows, Linux

Programming Languages: Java, Apex, SQL

Web Technologies: JSP, VF pages

Database: Oracle, SQL, SOQL

Salesforce Tools: Change sets, Force.com Migration tool, Apex data loader, Force.com Ide

PROFESSIONAL EXPERIENCE:

Confidential, SanRamon, CA

Salesforce Developer

Responsibilities:

• Created new custom objects, assigned Fields, Dependent Pick-lists, Record lists, Customtabs, Components and Custom Apps.
• Developed and configured various CustomReports and Report Folders for different user profiles based on the need in the organization.
• Created Summary reports, Matrix reports, Charts and Dashboards to assist the business team.
• Specially worked on Case Management with Workflow & Approval Process, User Entitlements and Role hierarchy for SalesForce.com Applications. Implemented Web-to- Lead and Web-to- Case automation. Maintained system interface diagrams and functional designs.
• Written Test Classes to meet Unit testing before migrating from Sandbox to Production environment.
• Written SOQL, SOSL query Language necessary for the application in Apex Classes and Triggers.
• Managed user Accounts and security - including new user Account creation, profile and role management, sharing rules, and security controls.
• Worked extensively on Accounts, Contacts, Leads, Opportunities, Activities and Customized Objects for Layouts, record types and Validation Rules.
• Experienced Data loader user with knowledge on complex and large CSV files for faster data Integrationinto the Salesforce.
• Assisted development and operations teams to define technical requirements to accompany existing operation requirements. Designed and developed use Cases/test Cases in support of the technical requirements. Transformed technical requirements into architectures.

Environment: MS Office Suite (Word, Excel, Access, Power Point, Outlook),SalesForce.com CRM Application Platform, Apex Language, SOQL, SOSL, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports.

Salesforce Developer

Responsibilities:

• Developed Custom business logic using Apex Classes, Triggers, Components, Visual Force pages and Controller Classes for various functional needs.
• Designed and developed batch apex processes and scheduled the processes to update the buyer status base on the account’s buying history.
• Loaded data into Salesforce using Demand Tools from our legacy systems (Order entry system).
• Created Many-to- Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent
• Extensively involved in Unit Testing and wrote Test Methods using Force.Com utilities.
• Created Custom Visual force components and attributes to override the look and feel of standard Visual Force components.
• Modified existing Approval processes and created Approval steps, which used email alerts and field updates.
• Automated the process of creating Leads directly from Web and Auto-Response rules. Developed Formulas, Validation rules to maintain the quality of the data.
• Designed the solutions for business and technical requirements by customizing various standard objects of SalesForce.com (SFDC).
• Strong experience in implementing Salesforce.com MVC in the application customizations for separating Data persistence, UI and business logic.
• Worked with Dynamic Apex to access S-Objects and field describe information, execute dynamic SOQL, SOSL and DML queries.
• Created Partner Portal and configured as per the requirements of the sales process. Also Responsible to create Sandbox from the given Production.
• Deploying applications from Sandbox to Production using Eclipse and Change sets.
• Identify and document bugs and feature requests in the products; determine workarounds for the software defects work closely with software engineers and customers to implement effective solutions along business-appropriate timelines.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages

Environment: Saleforce.com platform, Demand Tools, Eclipse IDE plug-in, HTML, Java Script.

Salesforce Developer

Responsibilities:

• Worked on Standard objects such as leads, Opportunities, Accounts, Contacts, Campaigns associated with Sales Cloud.
• Developed various custom objects, Tabs, Components, Record Types, Relationships, Junction Objects, Formula fields and Validation Rules.
• Developed Apex classes, Controller Classes, Apex triggers and API integration for various functional needs in the application.
• Apex code to convert lead to a contact and associate the contacts with accounts.
• Developed and deployed approval processes for leads conversion, opportunities and products/Assets management.
• Worked with User Management, Roles & Profiles, Creating Reports, and Dashboards.
• Implemented the requirements on Sandbox and Force.com IDE plug in during Eclipse and deploying it in production.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on record detail pages and edit pages.
• Experienced with Web-to- Lead and Web-to- Case scenarios along with Escalation rules and Assignment Rules.
• Worked on OWD, Role hierarchy & sharing rules to configure Data Visibility.
• Maintained Organizational Hierarchy created Profiles, Roles and maintained Sharing/Security for FLS, Record-level Security.
• Customized the dashboards to track usage for productivity and performance of business centers and their sales team.

Environment: Saleforce.com platform, Force.com Sites, Apex, Visualforce (Pages, Component & Controllers),Pages, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs.

Java Developer

Responsibilities:

• Developed analysis level documentation such as Use Case, Business Domain Model, Activity &
• Sequence and Class Diagrams.
• Conducted Design reviews and Technical reviews with other project statehood Implemented Services using Core Java.
• Developed and deployed UI layer logics of sites using JSP. Struts (MVC) is used for implementation of business model logic.
• Worked with Struts MVC objects like Action Servlets, Controllers, and Validators, Web Application
• Context, Handler Mapping, Message Resource Bundles and JNDI for look-up for J2EE components.
• Developed dynamic JSP pages with Struts.
• Used built-in/custom Interceptors and Validators of Struts.
• Developed the XML data object to generate the PDF documents and other reports.
• Used Hibernate, DAO, and JDBC for data retrieval and medications from database.
• Developed JUnit Test cases for Unit Test cases and as well as System and User test scenarios
• Involved in Unit Testing, User Acceptance Testing and Bug Fixing.
• Implemented mid-tier business services to integrate UI requests to DAO layer commands.

Environment: J2EE, JDBC, Java 1.4, Servlets, JSP, Struts, Hibernate, Web services, SOAP, WSDL, Design Patterns, MVC,HTML, JavaScript 1.2, WebLogic 8.0, XML, JUnit, Oracle 10g, My Eclipse.