PROFESSIONAL SUMMARY:

• Highly motivated and accomplished Salesforce Developer/Administrator with over 3+ years of experience providing thorough and skillful project outcomes to the client.
• Reliable, hardworking, multitasker independent worker and dedicated team player.

CORE QUALIFICATIONS:

• Experience in Administration, Configuration, Implementation, and Support of Salesforce CRM based on Apex Language and leveraging Force.com Platform.
• Experience in realizing the business requirements to design on salesforce.com platform by designing the required entities like custom objects, creating the relationships/ junction objects like Master - Child, Lookups, Pages, Classes and Interfaces.
• Developed Apex classes using other platform based technologies like Visualforce, Force.com IDE.
• Experienced in use of Standard and Custom controllers of Visualforce in development of custom Salesforce pages as required by business requirements.
• Experience in using third party tools in Salesforce.com AppExchange.
• Experience in using Skuid to create new members or manage existing members and assign roles and profiles to the users.
• Experience in using Skuid from other data platform.
• Experience in using DocuSign for Salesforce for editing Layouts, Standard Objects and sending required Documents.
• Proficient in Data Migration from Traditional Applications to Salesforce.com using Data Loader Utility.
• Experience in implementing Security/Sharing Rules, Configure Permission sets, Field Level Security, Record Level Security, Profiles, Roles & Resource monitoring at different Hierarchical Levels of the organization.
• Expert in administrative tasks like User Management, Creating Profiles, Roles & Permission Sets, Process Builder, Workflow, Tasks & Events, Email notification & Templates, Reports & Dashboard, Metadata & Metadata API.
• Experience in creating various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folder.
• Experience in providing basic functional SFDC training to new and existing users.
• Strong SOQL, SOSL experience.
• Sound ability of using Eclipse and Data loader.
• Highly motivated team player with forward-looking attitude and possess strong interpersonal skills, problem solving skills; willing to work in a challenging and cross platform environment.
• Excellent work ethics, self-motivated, quick learner and team oriented. Continually provided value added services to the clients through thoughtful experience.

TECHNICAL SKILLS:

CRM Tools: Salesforce CRM

Languages: Apex, Visual Force, Core Java, JavaScript

Development Tools: Eclipse, Force.com IDE, Apex Data Loader, MS SQL SERVER 2014

Databases: SOQL, SOSL, SQL

PROFESSIONAL EXPERIENCE:

Confidential, Hamilton, NJ

Salesforce Developer/Admin

Responsibilities:

• Worked on implementation of Apex Triggers, Apex Class for automation of the business process on Account, Contact, Opportunity and Custom Objects.
• Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.
• Worked on Visual Force Pages using StandardControllers, CustomControllers, ExtensionControllers & Web Services API. Creatednew User Interface using JavaScript, HTML and CSS in Visual Force Pages.
• Created Page Layouts to organize Fields, Custom Links, Related Lists & other Components on Record Pages.
• As an Administrator implemented various advanced fields like Picklist Fields, Master-Detail Fields, and Custom Formula Fields and defined Field Dependencies for Custom Picklist Fields.
• Managed ongoing support requests and Administrative needs of users.
• Administered, Configured and maintained Salesforce.com application User Profiles, Roles, Assigning Permissions, Generating Security Tokens, Validation Rule and Upgrade Installation.
• Performed administrative tasks such as managing Accounts, Contacts and Cases, setting Workflows and Approval Process for approving new accounts and another business process.
• Created and maintained Reports and Dashboards to provide fast access to key business metrics.
• Configured Email-to-Case for the end user to submit a case through Outlook for Case Management.
• Customized Salesforce.com User Profiles by setting Standard and Custom objects layouts, Custom App, Field-level Security, Permission Sets for client services and marketing.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Configured Chatter to track emails from Outlook to Salesforce by following a user.
• Responsible for weekly and monthly Data Export, updates and backup for the organization.
• Used Apex Data Loader to Insert, Update and Import data from Microsoft Excel into Salesforce.com.

Environment: Salesforce.com, Force.com, Data Loader, Apex Classes, Controllers, Triggers, Visual force, Sales Cloud, Service Cloud, Data Migration, SOQL, SOSL, Workflow & Approvals, Java Ant, Custom Reports, Dashboards, Oracle, Windows.

Confidential

Salesforce Developer

Responsibilities:

• Worked on enhancing and supporting the application.
• Configured the Salesforce.com environment
• Developed Apex classes and Triggers to implement the business logic.
• Developed Visualforce pages using the controllers as per the client’s requirements.
• Created Custom Users, Profiles, Public Groups and Roles to distribute user rights and functionality.
• Implemented the requirements on Saleforce.com.
• Created Custom Objects and defined Look-up and Master-detail relationships on the Objects.
• Created Workflow rules and defined related Tasks, Time Triggered Tasks and Field updates to implement business logic.
• Designed Page layouts, search layouts to organize custom fields, related lists on a record detail and edit pages.

Environment: Saleforce.com CRM, Force.com platform, Apex Classes, Chatter, Visual Force Pages, Controllers, Custom Objects, Custom Tabs, Email Services, Workflow & Approvals, Reports, Security Controls, Eclipse IDE, WSDL, and Windows.