SUMMARY:

• Having 8+ years of overall IT experience including 5 plus years in SalesForce. Confidential CRM Platform both as Administrator and Developer, experience in Java Development. Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement gathering, development, enhancements, testing, and maintenance of standalone object oriented enterprise applications
• This involved hands - on design and development using Force. Confidential Platform, Database Management Systems and J2EE technologies.
• Strong Knowledge of SFDC standard Data structures and familiarity with designing Custom Objects and Force. Confidential platform and Force. Confidential Sites.
• Experience in development, administration, configuration, Implementation, and Support of sales force CRM, and SalesForce applications based on Apex Language and leveraging Force. Confidential Platform -- world’s first commercial Software as a Service (SAAS) application running in Cloud Computing Environment.
• Extensive experience using Sales force Administration (SFA), Profiles, Creating Roles, Page Layouts, Org-Wide default, Sharing rules, Work Flows, ApprovalWorkflow, Reports/Graphs and Dashboards.
• Strong Implementation and Integration experience using Custom objects, Triggers, workflows/ workflow rules, approvals, S-Controls, Visual Force Pages, and Apex classes.
• Proficient in using meta-data migration tools like Eclipse IDE and SalesForce Apex Data Loader.
• Experienced in integration of Salesforce. Confidential with external applications by using Web Services API, Metadata API, SOAP, and IBM websphere.
• Experience in wide range of languages and technologies such JSP/JSF, AJAX, Spring MVC Framework, HTML5, CSS3, JavaScript, XML, and SOAP.
• Committed to excellence, self-motivator, quick-learner, team-player, and a prudent developer with strong problem-solving, analytical skills and communication skills.
• Experience in automating complex business processes using features such as workflows, approval process, dynamic approval process, sharing rules, validation rules, Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Workflow.
• Have an experience on Agile development.
• Well versed in migration and integration of CRM applications for large enterprise customers.
• Experience in implementation & Integration experience on Salesforce. Confidential using Apex Language (Classes, Controllers & Triggers), Visualforce Pages, Custom Tabs, Custom Objects, Reports, Analytic Snapshots and Dashboards
• Extensive experience in developing XML code to retrieve data from the website and to give it in a consolidated view for end users.
• Worked on Salesforce console for the Customer Relationship Unit project
• Experience in Data Loading using both Web based and Apex Data Loader.
• Used Force. Confidential Web services API for implementing web services to access to data from different users.
• Extensive knowledge about Sales force setup menu, Configuration, custom Application Development, Administration, Data Migration and Deployment of applications to Force. Confidential platform.
• Good knowledge in Version control systems like SVN, Perforce.
• Expertise in querying salesforce database using SOQL & SOSL queries using Force. Confidential Explorer.
• Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, and SOAP.
• Been analyst developer and customer support role for various customers and handled many issues for the product supported
• Have been mentor to new joiners and helped them to acquire knowledge to work efficiently.
• Capable of rapidly learning new technologies and processes, and successfully applying them to projects and operations.

TECHNICAL SKILLS:

Operating Systems: Windows( 7, XP, 2000)

Methodologies: MS SQL Server DBA, MS SQL Server 2008, SDLC, OOAD

Languages: C, C++, Java, XML, HTML,HTML5 JavaScript, JQuery,Ajax

J2EE Technologies: JSP2.0, JSF, Servlets, JDBC, EJB, Java Beans, AWT, Swings

Database: Oracle 10g/9i, MS SQLServer 2005/2000, UDB DB2,MySQL, MS Access 2007/2000

Platform: Apex Language, Apex Classes, Apex Triggers, SOQL, SOSL, Visual Force (Pages, Components & Controllers), S-Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Reports, Analytic Snapshots, Custom Objects, Force. Confidential Eclipse IDE Plug-in

Tools: MS Server 2008 R2, MS Office 2010, Eclipse 3.0, Netbeans, Win SCP, WinCVS, Bugzilla, Salesforce, Netsuite.

SalesForce Technologies: Salesforce CRM, Salesforce SFA, Apex Language, Apex lasses/Controllers, Apex Triggers, SOQL, SOSL, Visualforce Pages / Components, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects

SalesForce Tools: Eclipse, Force. Confidential Eclipse IDE Plug-in, Force. Confidential Data Loader, Force. Confidential Platform (Sandbox and Production).

Version Control Tools: VSS, CVS, WinCVS, Rational ClearCase, SubVersion

PROFESSIONAL EXPERIENCE:

Confidential, Minneapolis, MN

SalesForce Developer

Responsibilities:

• Worked with the user group for requirement gathering throughout the planning and implementation.
• Implemented the requirements on Force. Confidential platform and Force. Confidential IDE Plug-in using Eclipse.
• Created new User Accounts andassigned Profiles as per their role in role hierarchy.
• Defined Org wide default to restrict accessfrom users.
• Customized Page layouts for Standard/Custom objects and assigned Record Types.
• Created Data Validation rules and Formulas as per business requirement.
• Worked with various salesforce. Confidential Standard objects like Accounts, Contacts, Leads, Cases, Campaigns, Reports, and Dashboards.
• Created Workflow Rules to automate Tasks, Email Alerts, Field Updates,time-dependent actions and Outbound API Messages.
• Created Reports and Dashboards to track Opportunity pipeline/Stages for Management visibility.
• Designed, and developed ApexClasses,ControllerClasses,extensions and ApexTriggersfor various functional needs in the application.
• Designed various WebPages in VisualForce for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Created and used Email templates in HTML and VisualForce.
• Integrated the Web Services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce. Confidential, checking for the correctness of the data.
• Worked with Salesforce. Confidential team to make application certified.
• Packaged and Deployed customizations from Sandbox to other environments using Force. Confidential IDES.
• Help users with Chatter teams/Groups and follow application as well.

Environment: SaleForce. Confidential platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, APPTUS, Eclipse IDE, Subversion,.

Sales force Developer

Responsibilities:

• Involved in group for requirement gathering throughout the planning and implementation.
• Involved in Salesforce. Confidential Application Setup activities and customized the apps to match the functional needs of the organization.
• Worked with various salesforce. Confidential objects like Accounts, Contacts, Leads, Campaigns, Cases, Solutions, Forecasts, Reports, and Dashboards.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Designed and developed VisualForce pages based on the business requirements
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Provided ongoing SalesForce. Confidential maintenance and administration services including periodic data cleansing, custom objects, workflow.
• Interacted with the SalesForce. Confidential premium tech support team on a regular basis.

Environment: SaleForce. Confidential platform, Visual Force Pages, Apex Language, Data Loader, HTML, JavaScript, Sandbox data loading, Eclipse IDE,VSS.

SalesForce Admin/Developer

Responsibilities:

• Followed agile methodology.
• Perform detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce. Confidential (SFDC) and other Platform based technologies like Visual Force, Force. Confidential API, and Web Services.
• Defined Lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Created Page layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Worked on Validation Rules, Workflows and Approval Processes.
• Designed Custom Objects and developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed a customer feedback and satisfaction process
• Participated in the bug review meetings, updated requirements document as per business user feedback and change in functionality of the application
• Integrated the Web Services for extracting the data from external systems, and used the Sandbox for testing to ensure minimum code coverage for the application to be migrated to production.
• Integration using Web Sphere Cast Iron and Informatica cloud for data migration into the cloud.

Environment: SaleForce. Confidential platform, Visual Force Pages, Apex Language, Data Loader, Sandbox, HTML, JavaScript, Eclipse IDE,CVS.

Web UI Developer

Responsibilities:

• Involved in the scope discussions with the Business Analysts and the Business users to identify the technical requirements
• Iterative design process upon client approval build out of all assets: buttons, products shots, UI components, etc.
• Created and optimized graphic prototype websites and applications interfaces using HTML and CSS
• Involved in development and finalization of initial design of the application and worked with content managers, copywriters and designers to resolve the issues
• Designed business applications using web technologies like HTML, HTML 5, XHTML, and CSS based on the W3C standards
• Designed and implemented a dynamic image rendering web service which is consumed by JavaScript and AJAX
• Developed data formatted web applications and deploy the script using client side scripting using JavaScript
• Worked on Cross-Browser compatibility and fixed the bugs for several browsers
• Migrated content from existing website to a new, database driven website; utilized in house Content
• Management System
• Created cross-browser compatible and standards-compliant CSS-based page layouts

Environment: HTML, CSS, JavaScript and Windows XP

Java Developer

Responsibilities:

• Responsible for enhancing existing user interface functionality built using JSP, HTML, CSS, JavaScript & XML.
• Diagnose and resolve problems due to software defects which are escalated by support staff to development team.
• Responsible for source control and configuration management for managing source code and technical documentation.
• Designed Xml Schema in xsd files.
• Developed code to automize testing process.
• Developed test scripts for the other developers based on the module they are working.
• Used CVS as version control.
• Implemented unit testing and Integrated testing.

Environment: Java, JavaScript, WebLogic, CVS, Struts, Eclipse, Oracle, HTML,CSS

Test Engineer

Responsibilities:

• Detailed study of the Software Requirement Specification Study.
• Understanding the functionality and preparing the test cases based on it. Developed and executed Test cases and logging defects.
• Created Test cases for System testing and analyzed the user/business requirements. Involved in the system integration and validation portions of the system/product development life cycle.
• Conducting the regression testing and database testing.
• Responsible for Bug tracking and reporting.
• Attend weekly status meetings and staff meeting discussing with developers and business analysts about bugsfinding the bugs, filing the bugs, coordinating with developers in fixing the bugs

Environment: JDK 1.3, HTML, JavaScript, JSP, Oracle