SUMMARY:

• Over 7 years of experience in IT Industry with 4+ years experience as Salesforce certified Developer & Administrator.
• Extensively exposed to creating objects, fields, Record Types, workflows, approval processes, Escalation rules, Assignment rules, validation rules, Email services, data migration activities, custom page layouts, custom fields and other standard functionality.
• Extensive experience in Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts, Actions, and Approval Processes.
• Experienced to maintain, enhance and create workflows and validation rules.
• Extensive knowledge about Sales force setup menu, Configuration, custom Application Development, Administration, Data Migration and Deployment of applications to Force.com platform.
• Experienced in managing the data, Forecasting, Campaign Management, Contacts, Leads, Opportunities, Quotes and Dashboards.
• Experienced in developing Visual Force Pages, Visual force Custom Components, Custom Controllers, and Controller Extensions.
• Experienced in using Force.com Eclipse IDE plug in to develop Apex classes and Triggers.
• Possess excellent communication, interpersonal and analytical skills along with can - do attitude. Excellent Presentation, time management & organization skills. Good team player and a fast learner by adapting to the conditions.
• Develop/Manage processes to continuously monitor Data quality and integrity.
• Worked with Development team for solving the gaps in Business requirements.
• Good understanding of SAAS, PAAS and IAAS cloud computing services.
• Capable of rapidly learning new technologies and processes, and successfully applying them to projects and operations.
• Excellent understanding of Software Development Life Cycle (SDLC) Methodologies including Agile and Waterfall.

TECHNICAL SKILLS:

Salesforce.com: Apex, Visualforce, SOQL, SOSL, Apex Triggers, Apex Classes, Apex Controllers, Json,Workflows and Approvals, Email Templates, Formulas, Validation Rules, AppExchange, Eclipse, Salesforce.com, Force.com IDE, Apex Data Loader, Wave Analytics, zPaper Solutions, DocuSign, Oracle Big Machines CPQ, Apttus CLM, SVN, Jenkins.

Web Technologies: JavaScript, XML, XSL, HTML, XHTML, CSS, AJAX, ASP

Databases: Oracle 11g/10g, SQL Server 2008/05/2000 , MYSQL, DB2

Operating Systems: Windows Family, MS-DOS, UNIX, SOLARIS

Programming Languages: C, C++, Java, Apex

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Salesforce Developer/ Admin

Responsibilities:

• Developed and configured various Reports for different user profiles based on the need in the organization.
• Worked on various salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards.
• Used Geo location field type to calculate the nearest properties from contact mailing address.
• Developed custom Real estate applications for property management.
• Designed,  and  developed  the  Custom  objects,  Validation  rules,  Page  layouts,  Custom  tabs, Components, Visual force Pages to suit to the needs of the application.
• Data migration from external systems to sales force using Data Loader.
• Created different Workflow rules and Approvals for various campaign processes.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.
• Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visual Force, Force.com IDE.
• Extensively worked on customizing Geo Point App to the organization needs.
• Created email templates and inbound emails using Visual force for the clients and customers.
• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.
• Participated in the training sessions provided by the Salesforce team and support end users
• Knowledge on creating Visual force Dashboards, sharing rules.
• Used change sets for deployment.

Environment: Saleforce.com platform, Role Hierarchies, Sharing Rules, Email Templates, Reports, Dashboards, Custom Objects, Custom Tabs, Email Services, Security Controls, Approval process.

Confidential, San Antonio, TX

Sr. Salesforce Developer/ Administrator

Responsibilities:

• Designed, and deployed the Custom objects, Custom tabs, validation rules, Workflow Rules, Page layouts to suit to the needs of various customized applications.
• Working on Service Cloud development. 
• Managing different Salesforce Instances and Releases and Involved in Data Migration and Deployment activities
• Developed customized functionality using visual force and apex classes
• Experience in SFDC Integration using Web Service and Apex Programming, Salesforce Service Cloud expertise.
• Deployed the code over sandboxes using Change sets.
• Migrated data from Oracle database to Salesforce database using Data Loader and completed the configurations which was in Oracle Application to Salesforce platform.
• Set up Marketing Campaigns, Campaign Hierarchies, Lead Queries, Assignment rules, Web-to-Lead and Auto-Response rules.
• Created Lightning Component Tabs and Visualforce Tabs.
• Worked on Wave Analytics platform, created reports and dashboards with the help of Salesforce Wave analytics to track the opportunity pipeline/stages for Management and Business users visibility in mobile and desktop exploration.
• Performed Apttus CLM related configuration for product setup, approval matrices, approval rules, process builders and flows.
• Driving requirements related meetings in order to capture the technical requirements for the CLM implementations.
• Created Visualforce pages that uses the lightning components.
• Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API(XML, WSDL, SOAP,REST)
• Involved in Agile methodology, Scrum which dramatically improved productivity and reduced errors.
• Performed all Admin tasks including managing users, bulk data migrations, creating and maintaining 100+ custom objects and fields, page layout maintenance and support of multiple AppExchange applications.
• Worked with ANT Migration tool, bit bucket and JIRA to manage change management across salesforce org. 
• Integrated Apex with External Services by making callouts that used SOAP and WSDL.
• Used Salesforce Automation for Territory Management and Opportunity Management.
• Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Worked extensively with Sales cloud sharing model, user management, workflows, assignment rules, validation rules, records, dashboards and Reports.
• Configured Single Sign-on using SAML and Worked on Mass imports and exports of data.
• Worked on standard Salesforce Chatter and also customizing it by including Custom Logics on chatter objects using triggers, Classes and Visualforce pages.
• Worked on Inbound Marketing Software platform HubSpot.
• Created published action to implement custom functionality using custom actions with Visualforce to expose in Salesforce 1 app.
• Worked on zPaper, to create new records form external sources and send fax.
• Installed and Uninstalled packages from AppExchange.
• Experience in migrating data from legacy systems to Salesforce.com using Apex Data Loader.
• Created Data Migration approach and prepared Mapping document before data migration.
• Implemented CRM fusion Dupe Blocker in various API integration and web-to-Lead to avoid bad data
• Implemented Salesforce.com platform and Force.com IDE in using Eclipse.
• Planned testing strategy, created and signed off test-script, executed User Acceptance Test.
• Involved in Unit Testing, Deployment and Production Support. 

Environment: Salesforce.com, Salesforce 1 Mobile App, Salesforce Lightining, Apex, SOQL, SOSL, Visualforce components, Data Loader, Eclipse IDE, CSS, JavaScript, AJAX, AppExchange, Informatica, CPQ, CLM, SVN, SQL Server, WebServices, XML

Confidential, MO

Salesforce Administrator/ Developer

Responsibilities:

• Setup Salesforce.com from the ground up for 200+ users.
• Developed several Apex Triggers, Classes and Apex API based - Java classes during the project lifecycle.
• Administrated and monitored the company’s Sales force CRM application.
• Created Roles, Profiles, Access Settings, Workflow Rules, Validations, creation and modification of fields and page layouts.
• Worked on Email to case Functionality.
• Created Triggers on three different frames Case Comments, Attachments, Email messages and integrated them into a single frame-Custom Related list where the content was chronologically ordered.
• Deployed solutions that support customer business processes and requirements using Sales force applications.
• Worked on APEX programming with Java Script in Eclipse IDE 3.4.
• Migrated data from MS Excel / CSV files to SFDC using Data Loader.
• Build the organization’s role hierarchy by adding the Roles as per the organization structure and created custom profiles to satisfy the organization’s hierarchy
• Employed Data Loader to read, extract, and load data from CSV files. 
• Achieved comprehensive analysis of business practices and guided on ways to boost up the processes. 
• Designed Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field Level security and configured their sharing settings. 
• Skilled on Case Management, captured cases from the company's website and customer emails. 
• Managed Auto response rules if customers approached beyond the business hours. 
• Designed workflow rules and specify related tasks, time triggered tasks, email alerts, filed updates to enable business logic. 
• Generated sync of contacts, email alerts, events and tasks amidst Salesforce to Outlook and Outlook to Salesforce strongly. 
• Organized Email Templates and Mail Merge Templates and was committed in doing the mail merge for various standard and custom objects. 
• Worked on various Salesforce.com standard objects like Case Management, Accounts, Contacts, Content, Reports and Workspaces. 

Confidential, Mt Laurel, NJ

Java Developer

Responsibilities:

• Creating Oracle objects like tables, types, packages, procedures and functions
• Preparation of Test Data and Test Cases for Unit Testing using Junit.
• Used Rational Clear Quest for tracking errors and bugs in the project source code.
• Designed and implemented Java Classes, Interfaces, Model design, and interface layer design with other team members.
• Developed JSP’s and Servlets to dynamically generate HTML and display the data to the client side. Extensively used JSP tag libraries.
• Involved in writing services to write core logic for business processes.
• Involved in writing database queries, stored procedures, functions etc.
• Used Java J2EE design patterns. Involved in client server side validations.
• Involved in writing JDBC code to get data base connectivity.
• Implemented server side validations and developed model classes.
• Involved in the Database structuring and Tables creation needed for the project.
• Instrumental in tuning the framework to meet the performance standards.
• Developed interaction framework for asset database interaction and developed save and conversion specific servlets for applet interaction.
• Designed and developed web-based software using STRUTS MVC Framework and Spring web flow.
• Used AJAX and Java Script to handle asynchronous requests, and CSS was used to keep uniformly in look of the application.
• EJBs in the application and developed Session beans for the business logic at the middle tier level.
• Created Test plan documents and testing using Junit Framework.
• Used JAXB parser for parsing valid .xml files as defined by XSD.
• Created and modified Stored Procedures, Functions and Triggers Complex SQL Commands for the application using PL/SQL.
• Monitored the error logs using Log4j and fixed the problems.
• Designed JDBC Connection for data retrieval and updating purpose, also developed connection pool to avoid waiting time for database connection.

Environment: Java, JDBC, JSP, Servlets, EJB, JavaScript/HTML, SQL Server, Win NT and WebLogic Server.