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Salesforce Administrator Resume

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SUMMARY:

  • Uses Apex Classes and custom Lightning Components when necessary to provide extra functionality and efficiency for teams
  • Uses built-in features to create and manipulate the UI to fit the needs and desires of the stakeholders
  • Manipulates the salesforce database, external data, and local data for import, export, and usability
  • Creates Salesforce apps, layouts, and reports for both desktop and mobile experiences
  • Designs tests, test plans and test strategies
  • Strong data gathering and analyzing skills
  • Customer and stakeholder focused

TECHNICAL SKILLS

Languages: Apex, Java, HTML, CSS, JavaScript, SQL, C#, SOQL

Tools: JIRA, .NET, Eclipse, Git, Heroku, Marketo, DataLoader

Frameworks: Aura, Selenium Webdriver, TestNG, Nunit, Salesforce, Visualforce, Lightning Components

Testing: Agile, Waterfall, White-Box Testing, Black-Box Testing, Functional Testing, Performance Testing, Efficient Testing Strategies

WORK EXPERIENCE

Confidential

Salesforce Administrator

Responsibilities:

  • Wrote and tested Apex classes and lightning components
  • Created, updated and managed records used by multiple teams
  • Communicated with internal and external customers and managed schedules and appointments through Salesforce
  • Created and designed Visualforce and Lightning pages
  • Tested and integrated API services
  • Integrated, set up, and trained users for Marketo
Confidential

Quality Analyst

Responsibilities:

  • Wrote automation tests in Selenium Webdriver for C#
  • Helped write unit tests for functional components
  • Created standard testing process
  • Wrote and executed test plans
  • White and black box testing
Confidential

Administrative Assistant of Engineering 

Responsibilities:

  • Process invoices for engineering department covering two hotel locations.
  • Perform bookkeeping for large-scale engineering projects
  • Prepare and process project approval documentation
  • Mediate between internal and external clients
  • Takes part in project planning
  • Green team contributor - promoting sustainability at the workplace
Confidential

Front Office Associate 

Responsibilities:

  • Interacted with guests appropriately and predicted what is desired
  • Ke pt inventory and reservation schedules organized and easy to manage
  • Ensured guests received the correct accommodations
  • Completed daily reports that ensured front office r an smoothly and efficiently
  • Solved discrepancies quickly and confidently at own discretion
  • Conducted tasks involving guest information professionally and discretely
Confidential

Software Tester

Responsibilities:

  • Wrote front-end automation in Selenium Webdriver for Java
  • Executed test cases
  • Created and tracked defects
  • Performed black-box testing
Confidential

Management Intern 

Responsibilities:

  • Managed intern team
  • Worked alongside Dali Management Team
  • Worked directly with clients, benefactors, and high-profile individuals
  • Collected, analyzed, and presented data regarding guests and museum services
  • Created proposals for projects and solutions to guest related issues based on data studies
  • Created executive summaries and project budgets
  • Performed graphic design duties for museum

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