Lead Salesforce.com Developer/ Admin Resume
Harrisburg, PA
PROFESSIONAL SUMMARY:
- 10+ Years Hands on experience in SFDC development using APEX classes, Lightning/Visual Source Components, Force.com IDE, Eclipse with SOQL, SOSL and Visual Force Pages.
- Experience in all phases of Software Development Life Cycle and Implementation.
- Designed & Developed Apex Classes, Apex Triggers, Visualforce pages, SOAP & Rest APIs,
- Hands - on experience with Best Practices on Apex, SOQL queries, Triggers, Controllers etc.
- Worked on various Confidential products including Service Cloud, Sales cloud, Community Cloud and many custom applications built on force.com platform.
- Worked on Dev sandbox, Pre-Prod environments, QA org, and production environments.
- Good Knowledge on Salesforce Security Model including Org Security & Data Security.
- Expertise in installing, evaluating the AppExchange application under the Confidential platform.
- Worked with End to End Salesforce implementations, Integrations, and supporting live applications with Admin team members
- Extensive experience in performing the administrative and development-related tasks such as: consigning roles, creating profiles, Visual Force pages, validation rules, users, custom reports, email alerts, entity relationship diagram and page layouts.
- Proficient in dealing with the functionalities related to Service cloud and Sales cloud.
- Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL and SOAP.
- Successfully worked with Subject Matter Experts (SMEs) of different groups to gain detailed knowledge in different systems and also to understand the cross impacts of the system.
- Strong experience in working with Security framework, Dashboards, and reporting modules.
- Responsible for gathering requirements by coordinating with the business analysts, developers, and project managers, in order to better customize, and utilize the full functionality of the Confidential CRM solution.
- Worked with Java scripts and JAVA programming.
- Created different Asynchronous classes, http callouts, Dynamic apex, Single e-mail methods, Mass email methods, Test classes, Wrapper classes. Exposure in Customer Portal and Self -Service Portal.
- Adept at determining end user needs, and in translating those needs into powerful, but easy-to-use software solutions.
- Comprehensive knowledge in customizing Analytic Snapshots, analyzing data with Reports and Dashboards.
- Used different data tools Apex Data Loader, Force.com, Import Wizard, SFDC Data Export, and Mass Delete.
- Implemented security and sharing rules at Object, Field, and Record levels for different users at different levels of organization.
- Possess knowledge of CRM processes like Sales, Marketing, Customer Service and Customer Support business processes and recommended solutions to improve their processes using Confidential .
- Good experience with user Roles, Role hierarchies, Profiles, Permission sets and Sharing settings to ensure that the protected data is available only to the authorized users, sharing rules and user access privileges.
- Implemented and delivered projects under Agile Development Environment and Test Driven Environments with large and small Team Projects.
- Expert in creating Business Requirement Document (BRD), Functional Specification Documents (FSD), and conducting gap analysis.
- Experienced in building Custom Applications that includes administration, configuration, implementing and support experience with Confidential platform.
- Executed various levels of Unit Integration, User Acceptance and Operational Acceptance testing using test cases to prove that system conform to specific business and quality requirements.
- Proficient in Data loading/Migration using Data Import Wizard, Excel Connector, Workbench and other integration tools like Informatica Cloud, Apex Data Loader and distrusted version control systems.
- Strong work ethics with desire to succeed and make significant contributions to the organization.
TECHNICAL SKILLS:
SALES FORCE TECHNOLOGIES: Apex Languages, Apex Classes/Controllers, Test Classes, Apex triggers, Visual Force (Pages, Component & Controllers), Apex, Standard Objects, Workflow and Approvals, Web Services, Reports, Dashboards, SOQL, SOSL, Packaging and migrations, Force.com IDE (Eclipse)
SALES FORCE TOOLS: Force.com Eclipse IDE Plug-in, Force.com Explorer, Offline Edition, Force.com Platform (Sandbox & Production), Data Loader.
LANGUAGES: JAVA, J2EE, Servlets
DATABASE: MYSQL
WEB DEVELOPMENT: HTML, XML
PLATFORMS: Windows 98/2000/XP/2003/vista, Linux
TOOLS: Eclipse
PROFESSIONAL EXPERIENCE:
Confidential, Harrisburg, PA
Lead Confidential Developer/ Admin
Responsibilities:
- Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Confidential (SFDC) and using other Platform based technologies like Visual force, Force.com, and Web Services.
- Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
- Written Apex batch and Scheduled classes to process large volume of data on a periodic basis.
- Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report
- Folders to assist managers to better utilize SalesForce as a sales tool and configured various Reports for different user profiles based on the organization’s need.
- Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
- Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application
- Configured single Sign-on SSO using SAML with Ping federate identity provider.
- Implemented SAML based SSO for authentication.
- Configured single Sign-on SSO using SAML with Ping federate identity provider.
- Implemented SAML based SSO for authentication.
- Worked on minor enhancements to SFDC application required by business users from time to time.
- Involved in Confidential Application Setup activities and customized the apps to match the functional needs of the organization.
- Executed SOQL queries in workbench and data loader to verify Product/Pricing staging data in SFDC/CPQ
- Verify and validated various profiles, part of the approval process with associated record types and page layouts.
- Worked on Translation Workbench during the global implementation and roll out of SalesForce for EMEA.
- Create road map with project planning, resourcing, strategizing Confidential and CPQ solution.
- Designed custom email templates (Text, HTML) to refer them in email alerts workflow action.
- Maintained CPQ tool updated with latest functionality by Installing Apttus Configure Price Quote releases.
- Modified sharing settings, field accessibility, password access policy and login policy as per business need.
- Responsible for working with the Business Development team to scope implementation & support projects.
- Interacted with various business users groups gather the requirements for SalesForce Implementation and documented the requirements.
- Worked on Change sets, Packages, Eclipse, ANT migration tool for deploying apps and several other components.
- Worked on supporting tickets in the following areas: Roles, Profiles, Access Settings, Workflow Rules, Validations, creation and modification of fields and page layouts, upload of data.
- Experience in building Build Package and Build XML files for deploying metadata from org using ANT Deployment tool.
- Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
- Involved in creating, monitoring, and measuring campaigns with SalesForce CRM Marketing.
- Knowledge in Lighting App Builder and Lightning Components.
- Created External data sources using Lightning connect to SAP end point.
- Created Lightning Component Tabs and Visualforce Tabs.
- Integrating separate but related apps helps organizations achieve greater levels of operational consistency, efficiency, and quality.
- Lead data migration activity of crucial data setup using tools like dataloader.io, SF data loader, workbench.
- Designed and developed ETL strategy for new mappings.
- Tuned highly complex ETL sessions to reduce the overall refresh time by more than 40%
- Deployed the code developed in the Dev Sandbox to the Test Sandbox and the Production sandbox.
- Involved in Unit Testing, for the customizations and developments done during the project.
- Created orchestrations for bi-directional integration of SalesForce and SAP using Jenkins tool.
- Moved Code from Sandbox to Production using Jenkins and Change Sets.
- Designed various lightning layouts and specifications for all application features.
- I have built Lightning framework on open source Aura framework.
- Provide technical and user support for custom-built .Net and SQL-based Data Management System.
- Interacted with testing and the development teams for the development and testing of the code.
- Resolve the Cases and support the team on urgent bases, implementation and working with real-time troubleshooting.
- Communicating regularly with the SFDC designated super users to support them in their role and provide information and training on new features and functionality.
Environment: Saleforce.com platform, Apex Language, VisualForce (Pages, Components, Controllers &Extensions), Data Loader, Apex Triggers, Reports, Jenkins, Custom Objects, Custom Tabs, Email Services, Service Cloud, HTML, Java Script
Lead Salesforce Developer
Confidential, St Paul, MN
Responsibilities:
- Involved in developing the application working with the End user and the business analyst on the team as per requirements and design a solution for their problem of associating employee as per their Territories.
- Worked towards the Org Merge between two different org’s comprising of different logics and called it Joint Go- To Market (JGTM). Also, acted as a contributor to the logic for the same.
- Worked on standard and custom S-objects on the Confidential (SFDC) with a deep intent to meet the requirements and enhancements to the existing system architecture.
- Composed Global Identity Management solution to deliver consulting, implementation and operation on cloud.
- Designed and developed Apex Classes and Apex Triggers for various functional needs in the application.
- Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, actions, Auto-Response Rules, Page layouts, mini page layouts, search layouts, custom Components, custom compositions, and custom reports to suit to the needs of the applications
- Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams
- Worked on Lightning Experiences to set a modern user interface for optimizing speed
- Worked on Lightning Component using Javascript frame for building components and customizing Lightning Experience
- Worked on Change Sets to customize from one Salesforce org to another.
- Integrated Informatica to push data into Salesforce
- Developed Custom Visual force Pages using J-scripts, J-Query and Apex coding to meet the requirements of the Application.
- Implemented Apttus to Compare Price Quote
- Build Apps Visually with Lightening App builder and Lightening component .
- Configured and worked on Various Applications from the App exchange like DOCUSIGN, ECOSIGN, and CONGA COMPOSER.
- Integrated SAP with salesforce to automate and optimize the business process.
- Use App Cloud mobile to instantly deploy apps to users with Salesforce1. Build native android IOS and windows app with the mobile SDK, design and run massively.
- Worked extensively on Accounts, Contacts, Leads, Opportunities, Activities and Customized Objects for Layouts, record types, validation rules and Workflow rules.
- Worked with Dynamic Apex to access sObjects and Field describe information, execute dynamic SOQL, SOSL and DML queries.
- Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
- Used Javascript frameworks to get past View state Errors.
- Used Eclipse IDE and Change sets for all code Migrations/ Deployment between various Environments of the Applications.
- Create and Modify Test classes for the application to attain more than 75 % code coverage in the production environment, and handled all the Deployment of code to the production environment.
- Integrated Apttus with External systems to send the contracts that were created through Apttus.
- Providing appropriate development specifications and supporting our Technical Consultants and fellow Architects in delivering solutions as well as supporting the Chief Architect
- Production Support for the Application and created tickets for the issues that came up and solved these issues as well.
- Expertise in data modelling, data migration and both API and user interface development principles.
- Knowledge of data management, SQL and RDBMS technologies.
- Worked on Standard and custom object for creating calendar for tracking and Visualize date in Salesforce.
- Documented Salesforce apex classes using one of the Java App called Apex Doc
- Integrated Apex with External services by making callouts that used SOAP and WSDL.
- Developed and configured various Reports and Dashboards for different user profiles based on the need in the organization along with Building custom reports using Apex Visual force.
- Involved in Steel Brick CPQ implementation and customizations around the apex change app.
Environment: Confidential, Force.com, Apex, Visualforce (Pages, Component Controllers), Data Loader, Java Script, Agile, HTML, CSS, Workflows, Salesforce Chatter, Approvals, Reports, Custom Tabs and Objects, Email Services, AppExchange, REST, SOAP, Apptus, Eclipse, IDE Plug-in.
Senior Salesforce Developer
Confidential, Washington D.C
Responsibilities:
- Partnered with business analysts and project managers to provide best possible solutions in Salesforce, for the requirements collected.
- Created custom buttons and links on account and relationship group objects for generating reports.
- Developed Visualforce pages, which rendered based on Salesforce1 App or Web.
- Efficiently worked with standard Confidential objects like Accounts, Contacts, Leads, Cases, and Opportunities.
- Utilized WSDL files to create apex classes and use them in other classes.
- Created Apex Web Services and Callouts.
- Effectively created the picklists, dependent picklists, and junction objects to establish the connectivity among objects.
- Implemented Profiles, Roles, Users, Page Layouts, Email Services, Approval Processes, Workflows, Reports, Dashboards, Tasks and Events.
- Configured the Apttus App to quote according to the business requirement.
- Responsible for writing SOQL & SOSL queries with consideration to govern limits for data manipulation needs of the application, using platform database objects.
- Integrated with Oracle tom keep the track of customer records .
- Experience in integration of SalesForce and SQL server using Sql Server Integration Services.
- Used Bootstrap framework for communities VF pages to make the look and feel of the VF pages consistent.
- Worked with UI components like Angular JS and J-query which make designing VF pages much easier.
- Implemented the requirements on Confidential platform and Force.com IDE Plug-in using Eclipse.
- Animated client side user interface elements on a visual Force page using JQuery.
- Used Force.com web services API to create, update, retrieve and delete records from SOAP based web services using java.
- Worked in GIT version control systems to keep the history of developed files and involved in Code Review board to maintain standard of Apex code.
- Troubleshooting and configuring Data Loader operations and running the Data Loader in batch mode.
- Used Data Loader to upload attachments, documents to Confidential
- Used Data Loader from command line
- Used Informatica Cloud Data Loader for passing data, Database to Flat files, Flat Files to Databases, Databases to Databases
- Used QXchange integrate and manage large volumes of data from the systems.
- Involved in data mapping and migration of data from legacy systems to Confidential Objects and fields.
ENIVERONMENT: Confidential platform, Apex Language, Visual Force Pages, Components and Controllers, Data Loader, Workflow and Validation Rules, Reports and Report Types, Custom Objects, Tabs, Email Services, HTML, JavaScript, Eclipse IDE Plug-in, SQL Server, JQuery, SOAP, REST.
Senior Salesforce Developer
Confidential, New Haven, CT
Responsibilities:
- Customized tab worked with various standard objects including Accounts, Contacts, Leads, Campaigns and Cases.
- Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the application.
- Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
- Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE.
- Develop Visual Force Pages, Visual Force Custom Controllers Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
- Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created junction objects to establish connectivity among objects.
- Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
- Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
- Created mash up between sales force CRM and Gmail through Force.com AppExchange’s Email integration engine.
- Used Force.com web service API for implementing WSDL in the application for access to data from external systems and web sites.
- Used the sandbox for testing and migrated the code to the deployment instance after testing.
- Proficient in using Eclipse based Confidential IDE to develop and deploy force.com software.
Environment: Sales Cloud, Data loader and Data management, Workflow rules and Approval Processes, Custom objects, Reports and Dashboards, Partner Portal, Custom Profiles, Page Layouts, Security Settings, Data Sharing Rules.
Salesforce Developer
Confidential, TEXAS
Responsibilities:
- Worked on standard and custom S-objects on the Confidential (SFDC) with a deep intent to meet the requirements and enhancements to the existing system architecture.
- Designed, and developed Apex Classes and Apex Triggers for various functional needs in the application.
- Developed Custom Visual force Pages using Apex coding to meet the requirements of the Application.
- Lead and co-ordinate with offshore development teams during development in various sprints of the project.
- Worked with Dynamic Apex to access sObjects and Field describe information, execute dynamic SOQL, SOSL and DML queries.
- Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
- Create and Modify Test classes for the application to attain more than 75 % code coverage in the production environment, and handled all the Deployment of code to the production environment.
- Production Support for the Application and created tickets for the issues that came up and solved these issues as well.
- Developed and configured various Reports and Dashboards for different user profiles based on the need in the organization along with Building custom reports using Apex Visual force.
Environment: Confidential platform, Data Loader, Workflow & Approvals, Custom Reports, Dashboards, Windows XP.
JAVA/ J2EE DEVELOPER
Confidential
Responsibilities:
- Involved in all the phases of SDLC including Requirements Collection, Design & Analysis of the Customer Specifications, Development and Customization of the Application.
- Responsible for development of various GUI Screens using HTML, DHTML, JavaScript and JSP.
- Responsible for Coding using JSP, Java Servlets, Struts and XML.
- Implemented Model View Control (MVC) architecture using Struts Framework.
- Responsible in writing Data Access codes using JDBC and Oracle database as backend as Model Component.
- Responsible writing JSPs, Data Beans.
- Responsible for Testing - unit testing & integration testing using JUNIT.
- Used Ant tool to build and deploy application on Tomcat Server.
- Writing procedures and Packages for Report Generation using Oracle as Database.
- Writing code for printing of Report pages in HTML format and Microsoft Excel files.
Environment: Java1.4, JSP2.0, Struts1.3, EJB2.0, JMS, JNDI, Oracle9i/10g, HTML, XML, ANT Script, WSAD5.1, SOAP, JUnit, WebSphere 5.1, Hibernate, LOG4J, CVS.
Confidential
Java Developer
Responsibilities:
- Developed web based application, which can act as solution to automate the bill payment.
- Created Business Requirement Document (BRD) with use cases.
- Deployed application on JRun successfully by performing Unit testing and integration testing.
- Worked with JDBC programming to persist the data in the database.
- Developed JSP’s and servlets to dynamically generate HTML and display data client side.
- Extensive use of Eclipse, Apache Tomcat server and integrating those servers to achieve integrated development environment.
- Inserted and retrieved data from database using SQL commands.
- Worked with AJAX based solutions to display data on web pages dynamically.
- Provided validation rules for every field in web page designed.
Environment: Java, J2EE, JDK 1.6, JSP, Struts 2, MVC, Eclipse 3.4, Hibernate, Web Services, SQL, WebSphere, HTML, CSS, Java Script, Oracle 11g, J-Query 1.4, EJB 3.0, JMS, SQL, UML, MS Visio, XML, JUnit.
