SUMMARY:

• Over 8+ years of IT experience with above 5 years of experience in the Salesforce.com CRM Platform both as Administrator and Developer.
• Highly proficient with Sales Cloud, Service Cloud, web service, Force.com, Chatter and App - exchange on Salesforce.
• Strongly experienced in analysis, design, development, and testing of the SFDC application and Developed Visual force pages and Custom Objects using Apex Programming on Force.com Platform.
• Skilled working with Force.com IDE and SFDC Sandbox environments.
• Good knowledge on Apex development in creating Triggers, Apex Classes, S-controls, Standard Controllers, Custom Controllers and Controller Extensions, Web Services and Visual force pages.
• Experienced in building Custom Applications that includes administration, configuration, implementing and support experience with Salesforce.com platform.
• Proficiency in administrative tasks like Creating Objects, Roles, Profiles, Users, Email Services, Page Layouts, Workflow Alerts, Actions, Reports and Approval Processes.
• Knowledge on Salesforce Configuration, custom Application Development, Administration, Data Migration and Deployment of applications to Force.com platform.
• Designed junction objects to establish Many to Many relationship and implemented various features like Relationships, Custom Formula Fields, Field Dependencies, Validation Rules, and Workflows, sharing rules and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Implemented record level security using Roles, Sharing Settings (Organization Wide defaults and sharing rules for different users at different levels of organization. Also created various profiles and permission sets to control access to the data across objects, Fields, Tabs, Apps, Visual force pages and other access level permissions in Salesforce.
• TEQL Query performance tuning and monitoring with Zabbix and ELK stack.
• Experienced working with salesforce.com sandbox and production environments and also used Eclipse IDE Force.com Plug-in environments.
• Technology savvy with aptitude and experience in adopting modern methodologies and innovative techniques to boost work efficiency.
• Application development experience using multithreading, Serialization, Externalization, Collection, Generics, Core Java, Applets and Java new versions features.
• Experienced using Salesforce Lightning UI. Created Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Achieved a 90% cut down on manual task by automating the Server & DB deployments with UNIX Shell scripts.
• Detail-oriented energetic team player, motivated with multi-tasking capabilities, problem solver, and hands-on leader with exceptional presentation and client/customer relation skills.
• Strong communication and inter-personal skills with ability to work well in a dynamic team environment.

TECHNICAL SKILLS:

Web TechnologiesSalesforce Technologies: Apex Language, Classes, Triggers, SOQL, SOSL, Visual Force (Pages, Components and Controllers), Apex Data Loader, S-Controls, Apex Web Services, AJAX, Dashboards, Analytic Snapshots, Custom Objects.

Salesforce Tools: Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Excel Connector, Force.com Platform (Sandbox and Production), Force.com Migration Tool.

Programming Languages: Java, Apex, .Net, C, C++.

Web Technologies: XML, HTML, JavaScript.

Operating Systems: MS Windows, UNIX, LINUX.

Methodologies: Agile, Scrum, Waterfall, SDLC.

Tools: Eclipse, SQL Server Management Studio (SSMS), Veeva CRM, SQL Query Analyzer, SVN, JIRA, ALM, SharePoint.

WORK EXPERIENCE:

Confidential, Windsor, CT

Sales Force Developer

Responsibilities:

• Involved in all phases of Software Development Life Cycle (SDLC) starting from requirements Gathering and Design.
• Designed, developed and deployed Apex Classes Extension Classes to support Visual Force pages development, Test Classes for Unit testing and Apex Triggers for various functional needs in the application.
• Defined, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, actions, Auto-Response Rules, Page layouts, mini page layouts, search layouts, custom Components, custom compositions, Visual Workflows (flows), custom reports, dashboards Visual Force Pages to suit to the needs of the application.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Cases, Solutions, Knowledge, User specific Reports and Dashboards.
• Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created Junction Objects to establish connectivity among objects.
• Created modern Enterprise Lightning Apps combining Lightning Design System (CSS and Design Parameters), Lightning App Builder and Lightning Component features, Enabled Lightning Components for use in Salesforce1 mobile Platform.
• Expertise in developing Java Beans and Custom Tag Libraries, providing client side validations in JavaScript and providing interactive front end GUI using AJAX.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Expert understanding of relational database systems, data modeling, SQL /TSQL, indexing, and tuning.
• Automate process by developing programs using .Net framework and d atabase Programming
• Developed Lightning apps using Lightning Components and made them compatible with salesforce1 mobile app .
• Membe r of Architect Board analyzing/documenting multiple salesforce environments to support data mapping, design, integration, build planning
• Involved in gathering requirements, developing UseCase Model, Class Diagram using Enterprise Architect .
• Implemented Email-to-Case, Web-to-Lead, and Web-to-Case according to the functional requirements.
• Responsible for helping to capture business requirements, identifying appropriate data sources, Data quality issues, Business transformation rules, mapping source to target.
• Experience in troubleshooting REST, SOAP and other schema errors from external WSDL files.
• Integrated the third party web services using callouts by generating the necessary stubs from the WSDL files for extracting the data from external systems to display in the pages of salesforce.com and developed own Web Services.
• Deployed solutions that support customer business processes and requirements using Sales force applications.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Used various sandboxes for developing, testing and migrated the code to the production after UAT testing.
• Created Security and Sharing rules at object, field and record level for different users at different levels of organization.
• Worked on Salesforce.com Application to Setup activities and customized the apps to match the functional needs of the organization.

Environment: Eclipse IDE, Salesforce.com, Lightning, Force.com Sandbox, S-Controls, Import Wizard, Apex, XML, JavaScript, Web Services API, SOAP, Controllers, Sharing Rules, Visual Force Pages, Workflows, Email Updates, Email Services, Batch Apex Interface, Custom Tabs, Security Controls, HTML.

Sales Force Developer/ Administrator

Responsibilities:

• Experienced in SFDC development using Apex classes and Triggers, Visual Force, Force.com IDE, SOQL, SOSL.
• Experienced in developing Apex Triggers using the Apex programming using Apex Editor.
• Responsible for Creating the Validation rules for email and other custom fields.
• Custom development using Apex and Visual Force Pages.
• Extensive experience on S controls, Visual force pages and Page layouts according to the Business requirements.
• Developed Formulas, Validation rules to maintain the quality of the data.
• Experienced in creation of Queues and Assignment Rules.
• Implemented groups for the sales and support user groups based on the user requirements.
• Experienced to maintain, enhance and create workflows and validation rules.
• Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.
• Developed TSQL stored procedures incorporating common table expressions and complex join conditions
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Used Core Java to develop Business Logic as Spring Beans.
• Extensively used Cursors, User-defined Object types, Collections, Records, and Tables in DB Programming.
• Developed a dashboard component on home to give the brief agenda for the sales rep on that day in Lightning .
• Collaborate with Salesforce Architect in order to maximize company software.
• Created the Dashboards, Reporting Tabs and Pages based on the available data.
• Build the Role Hierarchy System in Salesforce.com and created Profiles setup according the Profiles.
• Responsible for setting up Filed Level Security.
• Has experience in designing, developing and testing Veeva and Salesforce implementations.
• Performed extensive competitive analysis and solution architecture in Machine Learning, Data Sciences and Predictive Modeling by leveraging Veeva Product lines (CRM,, Network, Open Data & Vault)
• Devise, align and implement Veeva product strategy across customers, partners and solutions to increase the total addressable market.
• Developed custom Workflows and Assignment Rules for case escalation.
• Implemented Field Level security for sensitive data holder fields.
• Created different Record Types, Page Layouts, Formula fields, Workflows.
• Experienced in creating the Work Flow Rules in the Approval Process.
• Experienced writing the technical specification documents.
• Worked on Salesforce.com setup & configurations, Data migration and conducting end-user trainings.
• Worked on Assigning creating Roles Hierarchy, Profiles and Security setup within the organization.
• Performed data cleanup and/or Data migration to/from salesforce.com
• Worked with Apex Data Loader tool to perform DML operation using CSV files.

Environment:: Force.com, Apex, Veeva, Lightning, Data Loader, Lightning, Import Wizard, Informatics, Eclipse IDE, Controllers, Visual Force Pages, XML, Triggers, Security Controls.

Sales Force Developer

Responsibilities:

• Duties included development of custom objects, triggers, validation rules, visual force pages, apex classes
• Involved in salesforce.com mobile site development using Salesforce Mobile SDK and HTML5.
• Used the Force.com SOAP APIs and associated toolkits, such as the Mobile SDK and AJAX Toolkit.
• Developed several web service classes.
• Developed batch apex classes and test classes
• Involved in integrating salesforce.com with external legacy systems.
• Created and exposing web services using the Apex programming language.
• Worked on Creating Apex controllers on Force.com IDE Platform and Eclipse.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components to make Lightning Application mobile.
• Created modern Enterprise L ightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Developed VF pages including custom list view pages, custom list views, triggers etc.
• Involved in development of apex classes and also used Salesforce cookies to manage sessions.
• Worked with Visualforce components to customize captions, headers and footers of a table and to embed a standard list view of an object's records.
• Worked with Visualforce List Controllers to act on a set of records with pagination and iterate over a list of records to produce output in a list.
• Worked with Visualforce Style sheets and Static Resources to augment all standard styling on a Visualforce page and utilize un-stylized text output to gain full control when iterating over lists of data.

Environment: Salesforce.com platform, Apex classes, Lightning, Web Services, HTML5, Salesforce Mobile SDK

Sales Force Developer/ Administrator

Responsibilities:

• Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.
• Perform detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC) and using other Platform based technologies like Visual force and Force.com API.
• Performed the roles of Salesforce.com Analyst/ Developer and Administrator in the organization.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Leads, Campaigns, Reports and Dashboards.
• Implemented case management automation (on Case Object) to track and solve customer’s issues Implemented Email-to-Case entry and manual case entry for entering customer’s cases in Cases Tab.
• Designed, and deployed the Custom objects, Entity-Relationship data model, validation rules, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Participated in the training sessions provided by the Salesforce team.

Environment: Salesforce.com, S-Controls, Import Wizard, Apex, XML, Controllers, Sharing Rules, Workflows, Email Updates, Eclipse IDE, JavaScript, Web Services API.

Java Developer

Responsibilities:

• Extensively used HTML, CSS, JavaScript, JQuery, JSON and XML to represent the data at front-end layer.
• Developed and web based application using Java and JSP.
• Created a customized architecture for database model to interact with database.
• Good understanding the MVC architecture to develop a web-based application using Maven.
• Created a JSP pages to interact with end user along with represent the data.
• Coordinated with management and sales team to modify the existing java applications into more user friendly and sales effective applications.
• Extensively worked in agile environment by taking regular stand-ups daily along with other Sprint meetings like Sprint planning, Retrospective, Sprint grooming meetings.
• Used Log4J for logging and tracing the messages.
• Used tomcat app server to deploy the application at various levels of environment.
• Used JQuery plugins in applications for better user interface like date picker, dialogue etc.
• Involving and participating the POC like to migrate on SPRINGS framework along with Angular JS.
• Consumed REST calls at front end using JQuery Ajax calls.
• Effective debugging and analyzing the existing code to fix the production defects to reduce the defect count.
• Extensively adaptive to learn new technologies to implement in my project for effective solutions.

Environment: Java, J2EE, Stateless Session EJB, JSP, Servlets, Struts, XML, JMS, JUnit, Oracle 9i, UML, Rational Rose, JDBC, JNDI, SQL, Design Patterns.