SUMMARY:

• Vibrant and self - motivated professional with more than 8 years of experience in the field of Information Technology with 4 years of experience in Salesforce. Confidential CRM Platform and Apex Technologies.
• Certified in Java programming and Salesforce 201(Administrator), 401 (Developer).
• Experience in the complete life cycle of project development (SDLC) including System Analysis, Design, Development, Testing, Deployment and Maintenance.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Reports, Dashboards, Tasks and actions.
• Experience in SFDC development using Apex classes and Triggers, Visual Force, Force. Confidential IDE, SOQL, SOSL.
• Developed and Integrated Applications with Salesforce1 mobile app for easy access to the users
• Hands-on experience with development tools like Force. Confidential IDE, Force. Confidential Explorer and Data Loader.
• Key player in migrations and deployment of code from one environment to other using Force. Confidential IDE deployment wizard.
• Extensive experience in designing validation rules, custom objects, custom fields, role based page layouts, workflow alerts & actions, pick lists, approval processes, record types, custom tabs, report extractions to various formats, and email generation according to application requirements.
• Sound understanding of SOQL and SOSL for Querying and Searching Data for Force. Confidential platform.
• Proficient in implementing business flows using the Declarative framework via Workflow Rules and Approval Processes.
• Proficient in dealing with the functionalities related to the Service cloud and Sales Cloud
• Adept in sales analysis, marketing & customer support business processes used by Salesforce. Confidential customers and recommendations to customers for improving their processes using Salesforce. Confidential
• Expertise in performing data migration from legacy system to Salesforce.
• Good working experience in various capacities such as Salesforce developer, Salesforce Administrator, Force. Confidential developer and business analyst and involved in various phases of entire project from requirement gathering, architecture development and implementation and training the end users.
• Good understanding with Client/Server architecture, Object-Oriented design techniques and web application design under Model View Controller (MVC) and Service Oriented Architecture (SOA).
• Experienced in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, and SOAP.
• Proficient in Data Migration from Traditional Applications to Salesforce Using Data Loader Utility and Informatica on Demand.
• Executed various levels of Unit, Integration, Regression and User Acceptance (UAT) using test cases to prove that system conform to specifications of business and quality requirements.
• Strong Requirements gathering experience using JAD Sessions & Conducting User Interviews, and preparing functional documents like Use Cases, Software Requirements Specifications (SRS)
• Strong knowledge of Salesforce configuration, data migration, system integration and familiarity with Visual force (Pages, Components, Controllers) MVC architecture and Apex (Classes, Controllers & Triggers

TECHNICAL SKILLS:

Force.com: Apex Language, Apex Classes, Apex Triggers, SOQL, SOSL, Visual Force (Pages, Components & Controllers), S-Controls, Apex Web Services, Apex Data Loader, Dashboards, Reports, Analytic Snapshots, Custom Objects, Force. Confidential, Eclipse IDE Plug-in

Business Process: Service Requests and Activities, Opportunities, Quotes and Proposals, Order Management, Campaign Management, Case Management, Contract Management, Pricing, Approval, Partner Deal Registration, Data Cleansing and De-duplication, Agreements and Entitlements

Visual Force: Custom Visual Force Pages

Languages: C, Java, pex, JavaScript, SQL

Database: Microsoft SQL Server, MS Access

Web: HTML, XML, CSS, JavaScript, AngularJS

Platforms: Windows, Windows Server.

Tools: Data Loader, Workbench, Eclipse IDE.

Operating Systems: 2003/XP/2000/NT/98/95, MS-DOS, UNIX

PROFESSIONAL EXPERIENCE:

Confidential, St Louis, MO

Sr Sales Force Developer

Responsibilities:

• Created user Roles and Profiles, security controls and shared settings.
• Developed Custom Objects, Custom reports and configured Analytical Snapshots to dump the data into on a regular basis for sales performance and lead generation statics.
• Worked on various Salesforce standard objects like Accounts, Contacts, Leads, Reports and Dashboards.
• Implemented field level security, profiles and system audit trail setup.
• Used eclipse Force. Confidential toolkit for creating Apex Classes and Apex Triggers to develop custom logic and objects.
• Designed and developed SFA based Application on Force. Confidential Platform in Salesforce. Confidential environment with Apex programming language at backend and Visual-Force pages as user interface.
• Worked with SF Chatter which helps the users to communicate with the organization easily and quickly.
• Building Angular Pages for the data binding
• Developed complex workflows and approval processes for automating business logic
• Worked with Integration and web services. Integrated Sales force with legacy systems using Apex Web services and outbound messaging.
• Supported the data migration activities for migrating the data from various business sources with the support of Sales force CRM
• Proficient in writing SOQL and SOSL queries within custom Controllers and triggers.
• Integrated Application with Salesforce1 mobile app for easy access to the users.
• Used field level security along with page layout to manage the visibility and accessibility of fields for different profiles.
• Worked with implementation of Sales cloud using the Accounts, Opportunities objects
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services
• Experienced in Enterprise Services like Oracle Service Bus and Sales Cloud
• Created email templates and inbound emails using Visual force for the clients and customers.
• Developed Apex Test Classes with assurance of maximum code coverage.
• Created custom components to be used in visual force pages and visual force email templates
• Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
• Customized page layouts for Opportunity, Contacts, and Accounts depending upon user roles, and groups of sales cloud objects.
• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing (UAT).
• Used the sandbox for testing and migrated the code to the deployment instance after testing
• Provided ongoing salesforce. Confidential maintenance and administration services including periodic data cleansing, custom objects, workflow.

Environment: Saleforce. Confidential platform, Sales cloud, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

SFDC Developer

Responsibilities:

• Analyzed the business requirements and mapped to Sales force.
• Involved in data migration from Excel to Sales force using Apex Data Loader.
• Created user Roles and Profiles, security controls and sharing settings.
• Worked on various SFDC standard objects like Accounts, Contacts, Leads, Reports and Dashboards.
• Created workflow & approval processes, validation rules, Auto-Response Rules, Approval process, email alerts and templates, and field updates.
• Experience in User acceptance testing
• Worked on mobile application ‘UTI Mobi’ to connect with users for fast and easy service.
• Good Knowledge on GIT technology for data integrity and support the user application
• Developed Apex Classes, Visual force pages and Apex Triggers to develop the custom functionality as per the requirements.
• Experience in working on Sales Cloud as well as Service Cloud.
• Experience in working on Business Intelligence
• Implemented the requirements on Salesforce. Confidential platform and Force. Confidential IDE Plug-in using Eclipse.
• Worked on various AppExchange products according to the needs of the organization.
• Worked on various Salesforce. Confidential standard objects like Campaigns, leads, Accounts, Contacts, Opportunities, Products, Cases, Solutions, Reports and Dashboards.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Salesforce. Confidential, checking for the correctness of the data.
• Worked on building strong communication with the customers using communities and site. Confidential
• Integrated Sales force with Microsoft Outlook to synchronize contacts, events and tasks.
• Implemented Case Management by creating record-types specific to the user groups, assignments rules, escalation rules, case templates, workflow rules and actions, etc.
• Configured and Integrated Sales force with Oracle database.
• Worked on Accounts. Campaigns, Leads and Opportunity Management in Service Cloud
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit page
• Interact with Business Analysts and Developers to design better test plan and strategies based on the requirements of the business
• Customized page layouts for Accounts, Contacts, Campaigns, Leads, Opportunity depending upon user roles and groups.
• Implemented Sales cloud and incorporated the enhanced features as required to streamline the business process.
• Designed various HTML Email templates for Auto-Response to customers.
• Deployment of code from Sandbox to production using Force. Confidential IDE tool.
• Created Visual force pages and Visual force components to achieve custom functionality.
• Wrote SOQL, SOSL considering the governor limits.
• Integrated Sales force CRM with Siebel CRM explicitly using web services API.
• Configured user Roles, Profiles, sharing settings, organization wide defaults based on updated
• Used Force. Confidential web service API for implementing WSDL in the application for access to data from external systems and web sites.

Environment: Saleforce. Confidential platform, Sales cloud, APEX Language, Visual Force - Pages, Component & Controllers, Salesforce. Confidential Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Java, Sandbox, Eclipse IDE Plug-in

Salesforce Developer/Java Developer

Responsibilities:

• Performed the roles of Salesforce. Confidential Analyst/ Developer and Administrator in the organization.
• Experience on developing the force. Confidential platform to meet the various internal needs of healthcare domain.
• Interacted with various business user groups for gathering the requirements
• Worked on various Salesforce. Confidential Standard Objects including Accounts, Contacts, Leads, Opportunities, Reports, Dashboards, Events and Tasks.
• Developed various Custom Objects, Tabs, validation rules, Components.
• Used Force. Confidential web service API for implementing WSDL in the application for access to data from external systems and web sites.
• Created Custom Objects and fields for transactional and contractual information.
• Created Record types for different users in order to access the application.
• Designed and deployed Custom tabs, validation rules and Approval Processes
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Proficient in writing SOQL and SOSL queries within custom Controllers and triggers.
• Involved in Salesforce. Confidential application setup activities and customized the apps to match the functional needs of the organization.
• Worked on automating command prompt Apex Data loader for loading .CSV files into salesforce. Confidential .
• Involved in designing the architecture of integrating various external systems to Salesforce. Confidential .
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Used field level security along with page layouts to manage access to certain fields.
• Developed several Custom Reports & Dashboards to better assist managers and also report folder to provide report accessibility to appropriate personnel.

Environment: SFDC CRM Application Platform, Apex Language, Visual Force, HTML, JavaScript, Custom Objects, Tabs, Page Layouts, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Data Loader, Eclipse, Sandbox, Production environment.

Sr. Java Developer

Responsibilities:

• Analyzed the requirements based on business data and user requirements.
• Worked on developing a web application based on Java.
• Worked on different design patterns.
• Responsible for requirement gathering along with business analyst.
• Responsible for creating and updating applications related understanding documents
• Actively involved in writing Test scripts and doing System testing for JRE and IE8 browser compatibility for my applications.
• Actively participated in weekly and monthly status& business user meetings.
• Involved in conducting meetings with Pfizer business users for understanding gaps in the CTO applications.
• Creating programs to use JMS and message queuing to process requests.
• Involved in the Development and Deployment of Stateless Session beans.
• Generated deployment descriptors for EJBs using XML.
• Developed GUI related changes using JSP, HTML and client validations using Java script.
• Used JDBC to communicate with database.
• Involved in writing Managed Beans/Controller logic for assigned modules.
• Responsible for developing the functionalities as per use case documents.
• Responsible for writing navigation-rules and configuring managed beans in Faces-config.xml file.
• Implemented Java documentation for complete application
• Deployed the application on Tomcat server at client locations.
• Design testing and also worked on refactoring the code

Environment: Java 1.4, JSP, HTML, Java Script, Struts, springs, Apache Tomcat, Eclipse, MySQL

Java Developer

Responsibilities:

• Involved in requirements gathering, analysis, design and testing of the complete system.
• Implemented the presentation layer using JSP, HTML and CSS.
• Configured Tomcat Apache for deployment.
• Responsible for understanding the requirements and existing functionality of the system by communicating with business analyst.
• Responsible for understanding the business process by communicating with business users.
• Involved in developing the functionality as per use case documents for various modules of the application
• Responsible for writing ANT Scripts for building the entire web application.
• Performed unit testing using JUnit.
• Experience in working with Qlikview and Data warehouse
• Developed EJB components encapsulating business logic.
• Involved in Configuring web.xml and struts-config.xml according to the struts framework
• Used SVN as source control.
• Developed and deployed applications using Web Logic 7.x with JBuilder as IDE tool.
• Used JDBC to connect and perform operations on database
• Responsible for fixing the production issues and supported the application after pushing to the production
• Designed and created various tables required for the project in MySQL database.
• Used Log4j to capture the log that includes runtime exceptions and debug information.
• Developed the application using Eclipse.

Environment: Java, J2EE, JSP, Servlets 3, HTML, JavaScript, Struts, springs, CSS, XML, Tomcat 6.